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Things to see and do in Universal Orlando Resort

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Take your holiday to the next level at Universal Orlando Resort. With three amazing theme parks - Universal Studios Florida, Universal’s Islands of Adventure, and Universal’s Volcano Bay water theme park, spectacular hotels and more, it’s days and nights of endless fun for every member of the family.

Find out more about Universal Orlando Resort

Immerse yourself in the next generation of blockbuster entertainment at Universal Studios. You’ll enter The Wizarding World of Harry Potter™ - Diagon Alley™, encounter Illumination's mischievous Minions, and join forces with the TRANSFORMERS as you find yourself right in the middle of the action. 

Find out more about Universal Studios Florida

Universal Studios Florida

Journey through the legendary worlds of incredible heroes at Islands of Adventure. Explore The Wizarding World of Harry Potter™ - Hogsmeade™, come face to face with King Kong, battle villains alongside Spider-Man, go on a high-speed rampage with The Incredible Hulk and flee raptors in Jurassic Park.

Find out more about Universal's Islands of Adventure

Enjoy the thrills and relaxation of a tropical paradise like no other. At Universal’s Volcano Bay water theme park you’ll find an oasis of excitement along with laid-back luxuries that create an entirely new holiday experience. It's a tropical paradise just steps away from everything Universal Orlando has to offer. 

Find out more about Universal's Volcano Bay

The ultimate Universal Orlando Resort holiday begins at one of the resort's spectacular hotels. There’s one for every holiday style and budget, with thoughtfully designed rooms and suites that welcome you to enjoy every moment of your stay.

If you're staying at any Universal Orlando Resort hotel with us, you can take advantage of the exclusive v-hub lounge located at Universal's Aventura Hotel.

Find out more about the v-hub lounge 

Things to see in Universal Orlando Resort

ROCK. DANCE. LAUGH. AND LAUGH AND LAUGH.

Blue Man Group is part comedy. Part theater. Part concert. And all amazing. At this mind-blowing phenomenon of music, color and pure energy, you’ll experience a spectacular evening of entertainment you’ll never forget. And won’t be able to stop talking about.

Buy your Blue Man Group tickets before you fly and save up to 45%* off the box office price.

Blue Man Group

This is where it all comes together. The one place where the dining tastes of every member of the family and entertainment everyone can enjoy all intersect. It’s everything you’re looking for. And anything but ordinary. Universal CityWalk, The Epicentre of Awesome.

 

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Saving is based on the Blue Man Group Orlando Box Office adult ticket price. Offer valid for Adult Poncho, Tier 1 or Tier 2 seating. Discounts on food or merchandise are not included. Prices, dates, operating hours and entertainment are subject to availability and may change without notice. No rain checks, returns or refunds. Not available for prior purchase. Savings based on pre-tax amount and applicable fees will be added. Additional restrictions may apply.

TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2020 Hasbro. All Rights Reserved. Jurassic Park TM Universal Studios/Amblin. Portofino Bay Hotel TM & © 2020 UCF Hotel Venture. All rights reserved. © 2020 MARVEL. © 2020 Blue Man Group Holdings, LLC. All rights Reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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