Loews Sapphire Falls Resort at Universal Orlando

Universal Orlando Resort, Orlando

Virgin rating

Kids Suite
Standard Room
Kid's Suite
Strong Water Tavern
Lagoon View King Room
Amatista Cookhouse™
A video preview image
Kids Suite
Standard Room
Kid's Suite
Strong Water Tavern
Lagoon View King Room
Amatista Cookhouse™

The hotel

Loews Sapphire Falls at Universal Orlando Resort will take you to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance the calming sounds of steel drums call you to take in the scenic water views. Ease into ‘island time’ and let go. Kids will love the pool, complete with water slide, games, and somewhere to grab some food without stepping too far from the lounger. And when it’s time to go and explore the parks, you’ll enjoy exclusive benefits like Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required), and complimentary transport to Universal's 3 theme parks and Universal CityWalk via water taxi and shuttle bus. It's a great way to experience all that Universal Orlando Resort has to offer.

Amenities

  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to Universal Orlando Resort

Where is it

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

1000 rooms and suites. All with air-conditioning, 49" flat screen TV, mini-fridge, tea/coffee-making facilities, hairdryer, and iron and board. Standard Rooms are 321 sq ft have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Lagoon View Rooms are 321 sq ft, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 321 sq ft and have views of the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

King Suites are 595 sq ft and have a separate living room, with 1 king-size bed and pull-out sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Kids Suites are larger family suites at 529 sq ft, featuring two separate bedrooms. With 1 king-size bed in the master bedroom and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Self-parking $26, valet parking $33, both plus tax, per day (payable locally, subject to change).

Amatista Cookhouse™ (Caribbean cuisine, open for breakfast, lunch and dinner). Drhum Club Kantine (poolside dining, open for lunch and dinner). Strong Water Tavern^ (bar with rum tasting sessions and tapas). New Dutch Trading Co.™ (grab-and-go food). 24-hour room service*.

Resort-style pool with waterslide, children’s play area, poolside games, hot tub, sun loungers and private cabanas*. Fitness centre. Kids' Camp*. Games room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios Store. Concierge. Universal Vacation Planning Centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23)

Special assistance

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check-in.

Please note: Water taxi not available for transportation to Universal’s Volcano Bay.

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Sapphire Falls Resort TM & © 2023 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4399)
  • Very good (1330)
  • Average (525)
  • Poor (263)
  • Terrible (236)
Image of the Tripadvisor rating Two nights and one day in universal

Nov 27, 2023 alexanderdegwitz

Hotel was great and high quality through out, food was good in taste and portion size. I recommend to include fast pass at this facility as well as other Lowes hotels, it is a critical tool for improving quality of experience.
Image of the Tripadvisor rating Wouldn't stay anywhere else in Orlando

Nov 26, 2023 TracyLynnH Shepperton, United Kingdom

Opted for this hotel via a trip advisor sourced deal, as well as mostly favourable reviews. There are so many hotels in Orlando but as we primarily wanted to combine theme park action alongside some poolside relaxation, this seemed to tick boxes for both. After making the booking about 10 months before our hols, I did check reviews periodically… Read more
Opted for this hotel via a trip advisor sourced deal, as well as mostly favourable reviews. There are so many hotels in Orlando but as we primarily wanted to combine theme park action alongside some poolside relaxation, this seemed to tick boxes for both. After making the booking about 10 months before our hols, I did check reviews periodically and wished sometimes that I hadn't as some of them were really not great but decided that no Loews hotel would be disappointing..... and this hotel absolutely was not! It was exactly what we were expecting - well located, well appointed, gorgeous sprawling pool with more than enough sunbeds for all, rooms no more or less than they are advertised as being and during our 6 night stay, experienced nothing but prompt, friendly and helpful service throughout. The concierge desk especially who went over an above on a couple of occasions, feedback for which I shared in their own post-stay questionnaire also. Facilities wise the boat shuttle service to City Walk was efficient, but often there were queues so you had to wait for the next one c. 20-25 mins. LOTS of guests from the Adventura hotel used the service as well though which we didn't realise until the penultimate day. The laundry room was a really helpful bonus and for $3 a load + $3 for a dryer meant for the first holiday in ages there was not 2 days' worth of washing to do when we got home! The gym has to be one of the best we've had at any hotel - really big, clean and every bit of kit was functioning. Food and drink wise, we visited the New Dutch Trading almost daily, great to grab a decent coffee and snack before heading out to parks, but when not eating in City Walk, we did so near the Dhrum Club Kantine or on the sunloungers themselves. Expensive yes, but where isn't?! But everything was consistently nice and good quality. The cocktails and wine choices were also good and it made for a nice holiday vibe to sit by the pool until close (11pm) enjoying the music and warmth. We had one meal at the Strong Water Tavern which was ok, there was a bit of drama with someone being ill though so wasn't the best environment that night plus the food took forever - almost an hour, we didn't even get a discount/free drink to compensate so with my daughter preferring poolside food anyway we never went back. We had breakfast only once at the Amatista restaurant which was fine, was being pushed to go for the all-inclusive/eat as much as you like type deal, but managed to get the message across that we just wanted eggs, toast, juice and coffee! On our last day, our flight was pushed back for about the 4th time since we had been in the US but not wanting to pay 50% of the room cost just to use it until 4pm, we checked out on time and made the most of the lovely pool area one last time. With the gym shower facilities, hairdryers and towels in the gym, getting long-haul flight ready in the end really wasn't an inconvenience. Read less
Image of the Tripadvisor rating Great place to stay!

Nov 26, 2023 Camcon2011

We loved this hotel and will be back. The hotel was very clean, pet friendly and all the staff were very nice! This was our third trip to Universal, but the first time staying at this hotel. I loved being able to walk or ride the water taxi to the parks! The pool is AMAZING and the staff is very attentive.
Image of the Tripadvisor rating 4.5 Stars

Nov 25, 2023 justusbooth

It is a beautiful property that is well maintained. The staff is friendly and knowledgeable. The Universal store on property was really good. The restaurant quality and bistro options are good and fairly priced. The beds are okay, but they’re not as good as Portofino or Hard Rock. However, you’re not paying premier prices either…
Image of the Tripadvisor rating Sapphire Falls Nov 23

Nov 24, 2023 melissaellis68 Portsmouth, United Kingdom

This recent holiday was our second visit as a family to Orlando and a second stay At Sapphire Falls. We chose to stay 4 days at the end of our villa holiday, as it meant no driving, early park admission and all the benefits of city walk for eating. We used the pool and gym too. Sapphire Falls is a luxurious hotel with an affordable price tag. It… Read more
This recent holiday was our second visit as a family to Orlando and a second stay At Sapphire Falls. We chose to stay 4 days at the end of our villa holiday, as it meant no driving, early park admission and all the benefits of city walk for eating. We used the pool and gym too. Sapphire Falls is a luxurious hotel with an affordable price tag. It feels opulent, comfortable and is beautifully decorated. The pool is by far the best of the universal hotels. This holiday was a mixture of thrill rides, fun rides, experiences and relaxation. Volcano Bay feels like a visit to the pacific Islands as well. Something for everyone! I am 55 and have been to Universal 5 times and twice with family. It is not just for families and is fun as a girls/lads break and even walking around the park alone is really safe and enjoyable. Read less