Loews Sapphire Falls Resort at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

Loews Sapphire Falls Universal Orlando will take you to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance the calming sounds of steel drums call you to take in the scenic water views. Ease into ‘island time’ and let go. Kids will love the pool, complete with water slide, games, and somewhere to grab some food without stepping too far from the lounger. And when it’s time to go and explore the parks, you’ll enjoy exclusive benefits like early park admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required), and complimentary transport. It's a great way to experience Universal Orlando Resort.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Close to Universal Orlando Resort
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Games Room
  • Restaurant

Where is it

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

1000 rooms and suites. All with air-conditioning, 49" flat screen TV, mini-fridge, tea/coffee-making facilities, hairdryer, and iron and board. Standard Rooms are 321 sq ft have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Lagoon View Rooms are 321 sq ft, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 321 sq ft and have views of the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

King Suites are 595 sq ft and have a separate living room, with 1 king-size bed and pull-out sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Kids Suites are larger family suites at 529 sq ft, featuring two separate bedrooms. With 1 king-size bed in the master bedroom and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Self-parking $26, valet parking $33, both plus tax, per day (payable locally, subject to change).

Amatista Cookhouse™ (Caribbean cuisine, open for breakfast, lunch and dinner). Drhum Club Kantine (poolside dining, open for lunch and dinner). Strong Water Tavern^ (bar with rum tasting sessions and tapas). New Dutch Trading Co.™ (grab-and-go food). 24-hour room service*.

Resort-style pool with waterslide, children’s play area, poolside games, hot tub, sun loungers and private cabanas*. Fitness centre. Kids' Camp*. Games room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios Store. Concierge. Universal Vacation Planning Centre. Complimentary CityWalk club access‡ to select venues. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights at all times.

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check-in.

Please note: Water taxi not available for transportation to Universal’s Volcano Bay.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
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  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (3656)
  • Very good (1147)
  • Average (401)
  • Poor (178)
  • Terrible (138)
Image of the Tripadvisor rating Disney Employees Stay Here

Sep 11, 2020 Nashville1515 Nashville, Tennessee

Spent 6 nights here the last week before they shutdown again due to lack of bookings because of the pandemic. Even with a long furlough looming, the front desk and pool area staff were amazing. Had a king suite which was more than enough room for the three of us and the shower was big enough to echo....no joke......echo. But I cant say enough… Read more
Spent 6 nights here the last week before they shutdown again due to lack of bookings because of the pandemic. Even with a long furlough looming, the front desk and pool area staff were amazing. Had a king suite which was more than enough room for the three of us and the shower was big enough to echo....no joke......echo. But I cant say enough about the staff. We spent most of our evenings around the pool and couldn't have asked for a more consistent high level of service. Special shout out to Tina who works behind the bar. We even ran into some Disney employees at the pool bar who stay here due to the excellent service. We will be back for certain. Read less
Image of the Tripadvisor rating Home of happiness

Sep 7, 2020 bigwrench007 Jacksonville, Florida

My wife and I have come here for 6 years strait since our honeymoon. We love staying and tell everyone about it. If you want to go hard core or chill you can do both at universal Orlando. Stay at the hotels there, it really makes a difference. Much better than Disney hands down in every way. #universalfamily
Image of the Tripadvisor rating Island Time at Sapphire Falls

Sep 5, 2020 RondaW882 Lake Alfred, Florida

My husband and I are middle-aged Universal Orlando passholders. We live less than an hour away here in central Florida and chose to spend our annual vacation 08/16/20-08/21/20 at Universal Orlando staying on site at Sapphire Falls. This property is absolutely fabulous. It's beautiful & peaceful & relaxing and there's a deliciously yummy smell in… Read more
My husband and I are middle-aged Universal Orlando passholders. We live less than an hour away here in central Florida and chose to spend our annual vacation 08/16/20-08/21/20 at Universal Orlando staying on site at Sapphire Falls. This property is absolutely fabulous. It's beautiful & peaceful & relaxing and there's a deliciously yummy smell in the lobby! Every single staff member we encountered was incredibly pleasant & helpful & always asked if there was anything else they could do for us. This resort has boat transportation running continuously to take you to the parks which we used every day. We never waited more than a few minutes either way - usually there was a boat already waiting for us. Our room # was 2816. We were in guesthouse #2 on the very top floor & had a view of the beautiful lagoon. It was gorgeous! Due to COVID there was no daily housekeeping - which we actually prefer - but all you had to do was text the front desk & someone would deliver extra supplies. We requested extras mid-way thru our trip and it only took 7 minutes before someone delivered them to our door. :). The pool area is breath-taking & especially wonderful during a hot summer visit. The hotel has two dining venues - New Dutch Trading is their "quick serve" grab-&-go in the lobby area (sandwiches & gelato, etc.) and Amatista Cookhouse is the sit-down dining option, We ate at both multiple times during our stay and both were excellent in both in food quality & service. As you can probably tell by now, we very much enjoyed our stay here - it was truly flawless on every level and exactly what we needed. Can't recommend highly enough & we will definitely be back once they open back open -- hopefully soon! Read less
Image of the Tripadvisor rating Stayed in may 2019 - amazing hotel

Sep 1, 2020 MartW2011 Manchester, United Kingdom

Stayed here for 2 weeks in May 2019 and never got round to putting a review on. Great hotel. Always stay at a universal hotel and this one did not disappoint. Only thing I missed was the additional benefits I received when staying at the royal Pacific hotel like the free fast pass tickets for universal. Loved everything about this hotel from the… Read more
Stayed here for 2 weeks in May 2019 and never got round to putting a review on. Great hotel. Always stay at a universal hotel and this one did not disappoint. Only thing I missed was the additional benefits I received when staying at the royal Pacific hotel like the free fast pass tickets for universal. Loved everything about this hotel from the hotel areas, room, bar, pool and the water taxi to city walk. Will definitely stay here again when returning to Orlando. Read less
Image of the Tripadvisor rating Universal Resort August 2020

Aug 21, 2020 DavidL4271 Miami, Florida

My family and I came to Universal expecting a fun and comfortable experience and that is exactly what we got at the Sapphire resort. The hotel was sparkling clean and all the safety precautions were In place and executed perfectly. The staff was knowledgable and kind and did EVERYTHING possible to make us feel VIP. The pool was relaxing after a… Read more
My family and I came to Universal expecting a fun and comfortable experience and that is exactly what we got at the Sapphire resort. The hotel was sparkling clean and all the safety precautions were In place and executed perfectly. The staff was knowledgable and kind and did EVERYTHING possible to make us feel VIP. The pool was relaxing after a day at the parks and the water taxi is very convenient and fast. The rooms are impecable, big and With all the necessary amenities. Read less