Universal's Aventura Hotel

Universal Orlando Resort, Orlando

The hotel

You'll be warmly welcomed the moment you walk through the front doors of Universal's Aventura Hotel. With a modern environment, open air spaces and sleek lines, the innovative architecture makes this hotel unlike any other. Kids will love the pool area, and there's even a virtual reality games room* they can enjoy. You'll enjoy exclusive benefits at Universal Orlando Resort including Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay, and complimentary transport to all three theme parks and Universal CityWalk.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Close to Universal Orlando Resort
  • Fitness Centre/Gym
  • Games Room
  • Restaurant

Where is it

Within easy walking distance to Universal’s Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

600 rooms and suites on 16 floors. All with HDTV with on-demand movies*, coffee maker, hairdryer, safe, smart-room technology, iron and board, mini-fridge, and bath amenities. Standard Rooms are 314 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 395 sq ft and have views of the city, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Skyline View Rooms are located on high floors with views of Universal Orlando Resort, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Kids Suites are large family suites at 575 sq ft, with 1 king-size bed, twin beds in a separate area, and a pull-out sofa bed, sleeping maximum 5 adults or 2 adults and 3 children. 

Skyline View Kids Suites are as above, but are located on high floors with views of Universal Orlando Resort, sleeping maximum 5 adults or 2 adults and 3 children. 

Complimentary shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. There's also a dedicated walking path to Universal's Volcano Bay which is just moments away. Self-parking $18 plus tax, per day (payable locally, subject to change).

Urban Pantry (food hall offering five different unique, high quality dining options, open for breakfast, lunch and dinner). Bar 17 Bistro^ (rooftop bar serving small plates and signature cocktails). barVentura (lobby bar). Starbucks®. Bar Sol (pool bar).

Swimming pool with kids' splash zone and poolside games. Poolside fire pit. Fitness centre.

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Universal Studios Store. Complimentary WiFi. Complimentary CityWalk Club Access‡ to select venues. Universal Vacation Planning Centre. Wake-up calls from one of your favourite Universal Orlando characters.

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20).

* Denotes local charge.

Please note: one person must be aged 21 years or over to check-in.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark and Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

© 2020 Starbucks Coffee Company. All rights reserved.

Aventura Hotel TM & © 2020 UCF Hotel Venture IV. All rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1116)
  • Very good (360)
  • Average (213)
  • Poor (114)
  • Terrible (62)
Image of the Tripadvisor rating Great 4 night stay

Jul 25, 2021 emilyweidert3

I booked this hotel right when universal opened up, and the reviews were great. Closer to my stay I became really hesitant from seeing the reviews after reopening. I can confidently say that we did not experience any of the issues, and our stay was amazing! Hotel staff was quick and friendly, transportation to parks was great, close to the… Read more
I booked this hotel right when universal opened up, and the reviews were great. Closer to my stay I became really hesitant from seeing the reviews after reopening. I can confidently say that we did not experience any of the issues, and our stay was amazing! Hotel staff was quick and friendly, transportation to parks was great, close to the airport, etc. My few complaints are the comforter, it was not at all comfortable so we ended up sleeping with just the sheets during our stay, and the hotel food was a little overpriced as well (but this is to be expected on vacation). Overall would stay here again! Read less
Image of the Tripadvisor rating Poor Service

Jul 23, 2021 mbetley Bel Air, Maryland

We were excited to come back to Universal and had not stayed at Aventura previously. We were highly disappointed with the service at the property. From the bell service, front desk, bartender to the food workers throughout the lobby we were consistently disappointed with the service from almost all facets of the resort. Additionally, our air… Read more
We were excited to come back to Universal and had not stayed at Aventura previously. We were highly disappointed with the service at the property. From the bell service, front desk, bartender to the food workers throughout the lobby we were consistently disappointed with the service from almost all facets of the resort. Additionally, our air condition stopped working on our second to last day and after repeated attempts to get maintenance to repair - no one ever showed up to our room. Read less
Image of the Tripadvisor rating Aventura Hotel was GREAT!

Jul 23, 2021 dgnjac

From the flight to the shuttle ride to Aventura was quick and easy. The lobby included a bar. Starbucks, 3 cafes, sov. shop. The pool area had nightly movies for children and a play area and bar for adults. Rooftop bar and restaurant was outstanding and overlooked the city. Great experience and AVENTURA.
Image of the Tripadvisor rating Weekend Getaway

Jul 22, 2021 jordanschellhase4 Tampa, Florida

Had a great time, the view was great and the room was super clean. I believe this hotel is the best value for staying on-site. You can walk to the parks without feeling like you have to take a bus. It’s also way cheaper than the other hotels that are closer. The food in the urban pantry is top quality and there are options for everyone.
Image of the Tripadvisor rating Terrible Three Night Stay

Jul 20, 2021 TheRenFractions Detroit

My stay was for three nights, June 28th to July 1st. Upon arrival, there was a huge line of guests in the check in line. Understandable, considering the hotel had just reopened a few days prior. This did, however, damper on my amount of time I could spend in the park that afternoon. Once I arrived at the counter, I found out my room wasn't… Read more
My stay was for three nights, June 28th to July 1st. Upon arrival, there was a huge line of guests in the check in line. Understandable, considering the hotel had just reopened a few days prior. This did, however, damper on my amount of time I could spend in the park that afternoon. Once I arrived at the counter, I found out my room wasn't ready. It should have been ready an hour before the time I arrived. Because of this, I had to check my bag at the concierge counter. Not a big deal, but I had just gotten off the plane and would have liked to be able to fix myself up, change, etc. The associate at the counter told me I would receive a credit on my room because of it not being ready in time. Great! After I came back and picked up my bag, I attempted to head to my room. There was a line of 20-30 people in line for the elevator. Once I opened the door to my room, I was greeted with a piece of trash in the middle of the floor, the night stand had water marks on it as well as dirty fingerprints, and there was also hair on the bathroom floor. Do they even have housekeeping at this hotel? They had only been reopened for a week. Rooftop bar was great, and had amazing views of the city. Nice food options for decent pricing. Nice cocktail list, as well. The in-room iPad has a tab where you can check your current invoice. I checked it on my second day, and had seen that they applied my room credit, for an entire nights stay. Great! Super appreciative of that. That night, after I arrived back from the park, I found that all of the food locations were closing. (if you plan to stay at the park until they close, none of the on-site restaurants will be open for you when you get back!) I just so happen to make it in line for the Urban Pantry. I ordered a grilled cheese and fries. There were only 3 guests behind me in line. I was the last to receive my order, and this entire process took 50 minutes. For a grilled cheese?! Once I got to my room and opened my food box, I saw that they MICROWAVED my "grilled" cheese. Absolutely disgusting. When I told the front desk agent the next morning, just to let someone know so that it wouldn't happen to another guest, the guy seemed completely disinterested and brushed it off. My check out on the 1st was super early so I could catch my early flight home. Upon checkout, my credit had disappeared from my invoice. The front desk could not "clarify why I had the credit in the first place because there were no notes in the system" so they would have a manager contact me when they arrived for the day. Needless to say, I never received a call. Three days later, I emailed two different email addresses trying to get answers. It is now the 20th of July (three weeks later) and I have not heard back from ANYONE and I still have not received my credit. This is an unbelievably awful experience for a Loews hotel, and I will never be back. Read less