Disney's Grand Floridian Resort & Spa

Walt Disney World, Orlando

Virgin rating

The hotel

Disney's Grand Floridian Resort & Spa is the crème de la crème of the Disney Resort hotels. Here, the entire family can enjoy Disney at its grandest, with lavish, turn-of-the-century décor, spectacular views and impeccable service to pamper your every whim. Make sure the kids take an afternoon siesta as every night the Electrical Water Pageant, a floating, lighted procession of 'sea creatures' takes place on Bay Lake and is an event not to be missed! There is also fine dining to be had in Victoria & Albert's restaurant, complete with your own personal butler service! The world-class spa offers all kinds of divine treatments or head to the lake for a spot of sailing.

Amenities

  • Sailing
  • Babysitting service
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

Magic Kingdom Resort area. Driving time from airport: 30 minutes.

Hotel information

867 rooms in 5 lodges with 2 lifts in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Outer Building – Garden View Rooms have 2 queen-size beds (also available with a day bed for children aged 3–9 years), or 1 king-size bed, or 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Outer Building – Lagoon View Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Outer Building – Theme Park View Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Main Building Standard Room Club Level Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

Cítricos Restaurant and Lounge (American dining infused with Mediterranean flavours), Narcoossee's (coastal cuisine), Victoria & Albert's (American cuisine, AAA Five Diamond Award® recipient since 2000), 1900 Park Fare (character dining), Gasparilla Island Grill (quick service), Beaches Pool Bar & Grill, Garden View Tea Room (afternoon tea) and Grand Floridian Café. Mizner’s Lounge (live jazz) and Courtyard Pool Bar.

Main pool, quiet pool with whirlpool, and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Health club with spa services*. Specialty cruises*. Watercraft rentals*. Basketball courts. Fishing*.

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at  Disney’s Know Before You Go site

*Denotes local charge. 

Special assistance

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3401)
  • Very good (1104)
  • Average (490)
  • Poor (226)
  • Terrible (142)
Image of the Tripadvisor rating Sadly not the flagship resort it used to be

Jun 30, 2022 witaleckrupa Colchester, Vermont

As a regular visitor to WDW, my go-to resort has always been the Grand Floridian. I was beyond thrilled to be able to take my two young sons to the GF for their first time to experience the magic I had experienced so many times previously. Unfortunately, the experience did not live up the expectations. Although the resort and grounds still look… Read more
As a regular visitor to WDW, my go-to resort has always been the Grand Floridian. I was beyond thrilled to be able to take my two young sons to the GF for their first time to experience the magic I had experienced so many times previously. Unfortunately, the experience did not live up the expectations. Although the resort and grounds still look beautiful from the outside, the rooms are currently beyond sub-par for the price point and the marketing as a luxury hotel. Our room in Sago Cay had old, dirty carpeting, the sofa had what looked like bleach stains on it (red sofa, but with white splotches), the bathroom door handle was broken, the bathroom door itself couldn't fit past the toilet (see the images), the tub had orange rust stains around the fixtures, and the whole room was simply long outdated. The proximity to Magic Kingdom, the monorail, water transportation, etc. was a huge reason we stayed there, and those aspects did not disappoint, However, as much as we have historically loved the resort and made it our top choice, we will not be returning until there is a massive overhaul of the rooms. Until then, we will go to the Four Seasons, the Waldorf, or one of the Boardwalk area resorts. Come on Disney, we want to love the GF again, but just can't justify it the way things were this last visit. Read less
Image of the Tripadvisor rating Love This Hotel!!🙂

Jun 26, 2022 V54908

The staff are very friendly and know just what to say to customers. My friends went to the spa and had a terrific time. 🙂 We went to the park as well. So, I will let you know our experiences later. Hope to come back and stay in the near future. Thanks Guys!!🙂
Image of the Tripadvisor rating Don.t be fooled.....this is not a luxury hotel!

Jun 26, 2022 Sandy B

The proximity to The Magic Kingdom is what initially had me convinced that we needed to stay at his hotel. it is even more appealing given the new walking path to the hotel. We walked back after the evening fire works in less than 15 minutes. The lobby and the grounds are absolutely stunning. However, the rooms themselves are just ok. They are… Read more
The proximity to The Magic Kingdom is what initially had me convinced that we needed to stay at his hotel. it is even more appealing given the new walking path to the hotel. We walked back after the evening fire works in less than 15 minutes. The lobby and the grounds are absolutely stunning. However, the rooms themselves are just ok. They are spacious by Disney standards with high ceilings which makes them seem larger. The décor can only be describes as tired. The worn couch in the room sadly looked like something my grandmother would have had in her home. The bathroom was the real issue. There was a separate toilet and shower area from the vanity. This area was worse than any chain hotel bathroom I have been in. Dark and dingy with an old shower curtain and a tub that needed to be recalked. All in all really rather gross. Certainly not a reflection of the price you pay for staying here. I know that they advertise that this is a luxury hotel but don't be fooled. It is a luxury priced hotel whose rooms are in desperate need of an upgrade. The beautiful grounds and the proximity to the monorail would not be enough of a reason for me to stay here again. I spent our whole vacation feeling like I had overpaid for our rooms. Yes it was nice to be close to The Magic Kingdom, but not worth it for the price we paid for our rooms. Read less
Image of the Tripadvisor rating Right now...3.5 Stars

Jun 24, 2022 Viking78 Minneapolis, Minnesota

I have been staying at the Grand Floridian since 1994. One of the biggest reasons I have always returned is the quality of service and amenities. Below are my takeaways of the resort based on my recent stay: Positives: ---Bell service and cast members in the shops/restaurants are very attentive and willing to go the extra mile to help you. For… Read more
I have been staying at the Grand Floridian since 1994. One of the biggest reasons I have always returned is the quality of service and amenities. Below are my takeaways of the resort based on my recent stay: Positives: ---Bell service and cast members in the shops/restaurants are very attentive and willing to go the extra mile to help you. For those that are staying there soon, please ask for Jerry to assist you with any luggage needs. ---Three pools; each are unique and appealing ---Monorails and busses seemed to be running efficiently. ---We were in a dormer room in Conch Key, and while the room was showing some wear and tear, it did the trick for the week. Concern areas: ---Major remodel is currently underway. For those who have direct knowledge of the Grand Floridian, Big Pine Key is now part of DVC. Now, Boca Chica is closed until late September. For those who desire a lagoon view or theme park view this summer, your room options are going to be very limited. ---Front desk staff is a shell of what it used to be. Some are friendly; however, my first experience with a cast member basically lectured me to rely on the Disney Experience App related to my hotel room and why it was not ready at the desired time. Just a little empathy can help smooth over a situation. ---Pool staff do have people's safety at heart. However, if there is a storm within a six mile radius of the WDW Resort, prepare for the pool area to be closed for at least a couple hours. They are very quick to close and slow to reopen it, and do not take kindly to the guests questioning their process. ---Separate from the hotel, cast members in the part are very strict with strollers as far as where to leave them when riding an attraction...something to keep in mind if this applies to you. We hope to stay at the Grand Floridian again. However, Disney's rates are getting ridiculously out of control while the quality of service towards the customer both in the parks and hotels are very hit and miss. Read less
Image of the Tripadvisor rating Concierge level food = stale, lukewarm and tasteless

Jun 6, 2022 221susane Boulder, Colorado

Though the PB&Js never disappoint, having stayed at both the Contemporary and the Yacht Club on the club levels in the past, the Grand Floridian’s 4th floor appetizers for guests paying a premium is terribly disappointing. (Or just terrible.) I don’t understand how the club levels can be so dramatically different. Gross warmers full of beef and… Read more
Though the PB&Js never disappoint, having stayed at both the Contemporary and the Yacht Club on the club levels in the past, the Grand Floridian’s 4th floor appetizers for guests paying a premium is terribly disappointing. (Or just terrible.) I don’t understand how the club levels can be so dramatically different. Gross warmers full of beef and sauce, gravy poured over bits of salmon, some cheese, stale bread, pickles, couscous… it was just weird. Plus, it’s dark compared to the bright, cheery spaces in the other resorts. I will say that this is restricted to the main building. I have always looked forward to the treats that would appear in the morning and afternoon, but this has me just begging to find something appetizing. I ended up eating a small hot dog without a stale bun. The people working here are lovely- but they need a new menu to work with stat. Read less