Disney's Port Orleans Resort - Riverside

Walt Disney World, Orlando

Virgin rating

Royal Guest Room
Standard King Room
A video preview image
Royal Guest Room
Standard King Room

The hotel

Bringing Southern USA to Florida, Disney's Port Orleans will have every member of the family constantly entertained. You can enjoy the likes of waterslides, pool parties, evenings campfires, movies under the stars, and that's just the start. The picturesque setting evokes the romance of rural Louisiana, and you're just a wander along the river away from the French Quarter at Port Orleans with even more facilities to enjoy. You can also enjoy some down time here too, and your room is a cosy retreat after a full-on day. Heading to the Disney Springs for the evening? Hop on the water taxi and enjoy a leisurely sail to shops, restaurants and shows galore. 

Amenities

  • Bicycle Rental
  • Babysitting service
  • Wheelchair access
  • Families
  • Bar
  • Free Parking
  • Free transport to theme parks
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box

Where is it

In the Disney Springs Resort area, with direct access to the waterways for water taxi transportation. Disney Springs is full of restaurants, entertainment venues and shopping. Transfer time from Orlando International Airport: 30 minutes.

Hotel information

All rooms have air-conditioning, cable TV with Disney Channel, complimentary WiFi access, safe, mini-fridge, hairdryer, iron and ironing board.

Riverside Standard Rooms offer views of the parking area, and feature either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Port Orleans Riverside Preferred Rooms are in a preferred location, close to dining, shopping and transportation, with 2 queen-size beds, sleeping maximum 4 adults.

Riverside River View Rooms feature 2 queen-size beds, sleeping maximum 4 people.

Riverside Pool View Rooms feature 2 queen-size beds, sleeping maximum 4 people.

Port Orleans Royal Guest Rooms offer special headboards that create a 'firework' display, feature 2 queen-size beds, sleeping maximum 4 adults, plus a child under 3 years in a cot.

Port Orleans Riverside Standard 5th Sleeper Rooms and Port Orleans Riverside Woods view 5th Sleeper Rooms, are as per Standard Rooms, but sleep an additional child under the age of 9.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel offers water taxi transportation to Disney Springs, as well as Disney Bus transportation throughout the resort.


Complimentary hotel parking

Riverside Mill Food Court (open for all day dining, with 5 different stations as well as grab and go items). River Roast (lounge bar serving light snacks and a full bar from 5pm). Muddy Rivers (poolside bar offering sandwiches, salads, and a range of beverages). Boatwright's Dining Hall (family-friendly Southern fare, open for dinner). 

Daily pool party. Movies under the stars (selected evenings). Campfire activities. 

Ol' Man Island with swimming pool, 95-foot long waterslide, whirlpool, kids' pool, daily pool party, evening campfires and movie screening (selected nights). 5 pools including 3 in Alligator Bayou and 2 in Magnolia Bend. Games arcade*. Children's playground. Jogging trail. Bike rentals*. Fishing*. Horse-drawn carriage rides*.

Disney-themed shop. Complimentary WiFi. Disney Minnie Van™ service*. Laundry and dry-cleaning services*. Babysitting service*. Merchandise pick-up and delivery.

Click here to see Disney's pocket guide for this Resort.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Maximum stay 21 nights.

* Denotes local charge. 

Please note: rollaway beds are no longer available.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4794)
  • Very good (3543)
  • Average (1259)
  • Poor (521)
  • Terrible (279)
Image of the Tripadvisor rating Good hotel with children

Sep 23, 2024 purpleij Sarasota, Florida

We stayed there to be close to our family visiting. But would not recommend for couples. The room was spacious with a “lodging” decor (paneling in the walls), and did not offer any additional amenities or toiletries except shampoo, conditioner and body soap. It had a Murphy bed that converts to an additional bed best for families with children.… Read more
We stayed there to be close to our family visiting. But would not recommend for couples. The room was spacious with a “lodging” decor (paneling in the walls), and did not offer any additional amenities or toiletries except shampoo, conditioner and body soap. It had a Murphy bed that converts to an additional bed best for families with children. Lodge 27 was a very good location near the food court, parking and bus depots. Read less
Image of the Tripadvisor rating Handicap Accessibility Not Available

Sep 23, 2024 Lauren B

We’ve stayed at this resort many times but this time we brought my handicap mother with us so I when booking the room online I requested a handicap accessible room. When we arrived our room was on the 2nd floor with no elevator access so I went to the front desk to explain that I needed a handicap accessible room because my mom has mobility issues… Read more
We’ve stayed at this resort many times but this time we brought my handicap mother with us so I when booking the room online I requested a handicap accessible room. When we arrived our room was on the 2nd floor with no elevator access so I went to the front desk to explain that I needed a handicap accessible room because my mom has mobility issues and can’t access the 2nd floor and that we also need a room that has a walk-in shower with handicap rails. The employee assured me they could help but after checking said they did not have any handicap rooms available for the size of our party but could give us a regular room on the first floor and then proceeded to look at other resorts to see if they could accommodate us. After an hour and a half of looking I was told our only option was to either pay an additional $1200 for another room or keep the regular room they had available on the first floor. Unfortunately I had already spent a fortune to stay at this resort and didn’t have an additional $1200 to pay for an extra room so we had no choice but to stay in the regular room and do our best to make it handicap friendly. We had to move a chair into the bathroom for my mom to be able to use as a rail to get up and down from the toilet and in and out of the tub which was very scary. I was supposed to be on vacation but felt more stressed and worried throughout our stay because I was worried about my poor mother getting hurt because she didn’t have the proper handicap accommodations. It’s very disappointing that they didn’t have enough rooms to accommodate our needs especially since it was requested at the time we booked the resort. Read less
Image of the Tripadvisor rating Disappointing Stay - no water

Sep 22, 2024 136jillr136 Cottonwood, Minnesota

I really wanted to love this resort. I have read good things and needed to try it for myself. There are good points to the resort. The rooms were comfy and clean. I liked the food options. Riding the boat to Disney Springs was a very relaxing experience with great new views of the grounds. Unfortunately they booked us into a building with… Read more
I really wanted to love this resort. I have read good things and needed to try it for myself. There are good points to the resort. The rooms were comfy and clean. I liked the food options. Riding the boat to Disney Springs was a very relaxing experience with great new views of the grounds. Unfortunately they booked us into a building with no water service. No warning was given. I had mentioned during check-in that we were hoping to get a room and get some laundry done so nearby laundry would be great. We couldn't even flush the toilet. When I called customer service to let them know about the water issue they informed me there wasn't a restoration time but the outage would be temporary. I'm sorry - water availability is actually a need - not a nice option to have. They told me I could get my name on a list and be called back if another room became available with water. Uhh... we packed up and went back down to the lobby. When walking into the lobby there was a sign indicating there was a planned electrical outage for the next morning between 1:30 and 5:00 am. Terrific! No water and no electricity! At that point I was beyond upset and emotional. After wasting another 30 minutes waiting they magically found us a room with water. We went and got laundry started and sat by the closest pool. There was a sign off to the side of one of the gates indicating the pool was closed for refurbishment. However there were guests enjoying the pool so we went ahead and sat down to relax for a bit. Then we all get asked to leave the pool -it's a liability to have us in there we were told. Terrific. But don't worry - we were welcome at the other on-site pools. Again - not one word about the closed pool during check-in. It was a trek to the other pools. Multiple reviews and customer service reps described this a small and intimate resort. I did not find that to be the case at all. It is very spread out and has multiple bus stops. If you don't get a room in one of the buildings next to the lobby/restaurants you will be walking quite a ways. Be prepared for that. No elevators - I knew that going in and think you should as well. Overall I understand that all hotels have maintenance issues. It's how the staff handles those issues that makes the difference. Not being upfront and honest with the guests that you're inconveniencing is completely unacceptable to me. This is a staff and guest experience failure. That's not even ok at a lesser brand - definitely not ok at Disney. I have reached out to customer service - no response at all so far. Read less
Image of the Tripadvisor rating A little extra Disney magic

Sep 20, 2024 Allyson S South Shields, United Kingdom

Large comfortable rooms, good choice of food, efficient and exceptional service by all staff, beautiful grounds. There’s a free shuttle boat between the hotel and Disney Springs, the entertainment, dining and shopping area at Walt Disney World.
Image of the Tripadvisor rating Excellent experience!!!!!!!

Sep 18, 2024 MANDY M

Ben, Chris and Toby were the best bartenders/waiters that I have had the pleasure of being served by in a very, very long time. Great service, fabulous personalities and just all around great people. My sister and I went to celebrate our 65th and 70th birthdays and they made it even more wonderful. Will be back for sure.