Disney's Port Orleans Resort - Riverside

Walt Disney World, Orlando

Virgin rating

The hotel

Bringing Southern USA to Florida, Disney's Port Orleans will have every member of the family constantly entertained. You can enjoy the likes of waterslides, pool parties, evenings campfires, movies under the stars, and that's just the start. The picturesque setting evokes the romance of rural Louisiana, and you're just a wander along the river away from the French Quarter at Port Orleans with even more facilities to enjoy. You can also enjoy some down time here too, and your room is a cosy retreat after a full-on day. Heading to the Disney Springs for the evening? Hop on the water taxi and enjoy a leisurely sail to shops, restaurants and shows galore. 

Amenities

  • Bicycle Rental
  • Babysitting service
  • Wheelchair access
  • Families
  • Bar
  • Free Parking
  • Free transport to theme parks
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box

Where is it

In the Disney Springs Resort area, with direct access to the waterways for water taxi transportation. Disney Springs is full of restaurants, entertainment venues and shopping. Transfer time from Orlando International Airport: 30 minutes.

Hotel information

All rooms have air-conditioning, cable TV with Disney Channel, complimentary WiFi access, safe, mini-fridge, hairdryer, iron and ironing board.

Riverside Standard Rooms offer views of the parking area, and feature either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Port Orleans Riverside Preferred Rooms are in a preferred location, close to dining, shopping and transportation, with 2 queen-size beds, sleeping maximum 4 adults.

Riverside River View Rooms feature 2 queen-size beds, sleeping maximum 4 people.

Riverside Pool View Rooms feature 2 queen-size beds, sleeping maximum 4 people.

Port Orleans Royal Guest Rooms offer special headboards that create a 'firework' display, feature 2 queen-size beds, sleeping maximum 4 adults, plus a child under 3 years in a cot.

Port Orleans Riverside Standard 5th Sleeper Rooms and Port Orleans Riverside Woods view 5th Sleeper Rooms, are as per Standard Rooms, but sleep an additional child under the age of 9.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel offers water taxi transportation to Disney Springs, as well as Disney Bus transportation throughout the resort.


Complimentary hotel parking

Riverside Mill Food Court (open for all day dining, with 5 different stations as well as grab and go items). River Roast (lounge bar serving light snacks and a full bar from 5pm). Muddy Rivers (poolside bar offering sandwiches, salads, and a range of beverages). Boatwright's Dining Hall (family-friendly Southern fare, open for dinner). 

Daily pool party. Movies under the stars (selected evenings). Campfire activities. 

Ol' Man Island with swimming pool, 95-foot long waterslide, whirlpool, kids' pool, daily pool party, evening campfires and movie screening (selected nights). 5 pools including 3 in Alligator Bayou and 2 in Magnolia Bend. Games arcade*. Children's playground. Jogging trail. Bike rentals*. Fishing*. Horse-drawn carriage rides*.

Disney-themed shop. Complimentary WiFi. Disney Minnie Van™ service*. Laundry and dry-cleaning services*. Babysitting service*. Merchandise pick-up and delivery.

Click here to see Disney's pocket guide for this Resort.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Maximum stay 21 nights.

* Denotes local charge. 

Please note: rollaway beds are no longer available.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4788)
  • Very good (3542)
  • Average (1255)
  • Poor (517)
  • Terrible (277)
Image of the Tripadvisor rating Our favorite resort

Jun 20, 2024 T M Atlanta, Georgia

We have been staying at Disney's Port Orleans Riverside Resort for many years but had not been since the pandemic. Getting to return and enjoying all that we loved there was real treat. We really enjoy all that this hotel offers. The rooms are all nice and the grounds are easy to get around. The fact that there is a bus that takes us to and from… Read more
We have been staying at Disney's Port Orleans Riverside Resort for many years but had not been since the pandemic. Getting to return and enjoying all that we loved there was real treat. We really enjoy all that this hotel offers. The rooms are all nice and the grounds are easy to get around. The fact that there is a bus that takes us to and from the parks pretty frequently is really wonderful and the boat that takes you to Disney Springs is really great as well. We enjoy having breakfast in the restaurant each morning too. There is nothing that we do not like about this resort and will continue to stay on each of our trips to Disney. Read less
Image of the Tripadvisor rating going back

Jun 14, 2024 curleyann4 Scottish Borders, United Kingdom

we have been to disneyworld about 20times and have stayed at this resort twice and are now going back next year for our very last time as we are cellebrating our 70th birthdays and 50th wedding annivesary. as all i can say about this hotel is the grounds are amazing and the staff are brillant.
Image of the Tripadvisor rating Disappointing Stay - Standards continue to drop

Jun 5, 2024 M S

My family and I have been going to Disney since the 90's. We have many fond memories but where have the friendly staff, the sparkling clean rooms and the magic everywhere disappeared to? We've stayed at many different Disney resorts over the years – Port Orleans Riverside (back in the Dixie Landings days!), Polynesian, Old Key West and… Read more
My family and I have been going to Disney since the 90's. We have many fond memories but where have the friendly staff, the sparkling clean rooms and the magic everywhere disappeared to? We've stayed at many different Disney resorts over the years – Port Orleans Riverside (back in the Dixie Landings days!), Polynesian, Old Key West and Wilderness Lodge – each one leaving us with a smile. But our recent trip back to Port Orleans Riverside fell flat on its face - this is the third, maybe fourth and last visit to POR unless things improve (does Disney even care?). Times change, budgets tighten, and maybe even pandemics throw a wrench in things. But what we can't help but notice is a successive decline in the overall experience compared to our past stays. Check-in: Gone were the days of getting all the details about the resort – transportation, restaurants, activities – when we checked in. This time, it felt lackluster and like we were an inconvenience for checking in. A little more effort and information would have been nice, even if we were repeat visitors. On our very first visit to this resort we were greeted by a Mom and Pop type experience at check-in, it truly felt like the 'Old South' without the negative connotations which required Disney to rebrand from the original Dixie Landings branding - sigh. The room, well, it wasn't exactly sparkling. We even walked in on a staff member who seemed to be finishing up cleaning, but frankly, it didn't look all that thorough. The floors were dirty, which wasn't the first time we've experienced this (looking at you Old Key West), it actually caused a bit of a health issue for my wife. $600 later following a visit to urgent care for an infected blister was not expected. Thank you 'mouse keeping' /s. Maybe the filth was resulting from the pet friendly changes that seem to have crept in at certain hotels - if we had known this we'd have chosen another hotel, we weren't advised of this when booking, despite noting that we have allergies. Prepare for dogs barking whilst their owners enjoy themselves elsewhere! Our room was an accessible one, I don't know why we were issued this as I'm sure there were other more needy guests. The bathroom needed some TLC, loose fixtures, a weak showerhead with limescale buildup, and other peoples hair in all the corners. Surely it should be better than this, especially following a global pandemic! Not exactly what we expecting, or used to. No sleep: The air conditioner sounded like a diesel engine all night, and the ceiling fan wasn't much better, the fan would get louder and louder as it warmed up. Needless to say, a good night's sleep was hard to come by, at least we were only there for three nights. Thank you Virgin Atlantic for your ear plugs! Seriously Disney, get a grip on your maintenance or change the AC units to a split unit, you can afford it! Food: Oh dear.... the food court was the worse we've ever seen it, food on the floor around dirty tables, miserable staff and a severely lacking choice of anything remotely edible. Gone are the days where the bakery was full of freshly baked goods and you could get a pizza delivered or homely food of reasonable quality if expensive. Look after yourself and take a drive 10 minutes away to a restaurant outside Disney, at least you'll get an edible meal that's value for money. Buses: The transportation situation seemed worse too. Buses came less frequently, were more crowded, and had way less seating. Maybe it's because of all the mobility scooters these days, but it definitely made getting around the resort and parks a hassle. We resorted to driving ourselves to the parks, it was so much easier although not very environmentally friendly. Have you considered dedicated mobility scooter transport, surely this would speed up transportation and prevent buses idling for hours on end while boarding less able guests. An improvement to the environmental and guest experience aspects of transport around the property? We truly hope Disney take these comments on board, we've filled in your surveys before and nothing has changed. As Disney fans, we want to see the magic return. Focusing on cleanliness, clear communication, and keeping the rooms and facilities in top shape would go a long way in making guests feel like they're getting their money's worth. Our experience might not be everyone's, but after so many visits, it feels like a pattern that will make us question ever returning. Anyone reading this should take a look at the other reviews, there's always serial whingers around but this is a genuine reflection of the changes we've noticed over multiple years of visiting. Read less
Image of the Tripadvisor rating Beware, “No Boat Service”

Jun 1, 2024 Flyer29891699102 Sorrento, Florida

Do not stay here if you expect to use the boat system to Disney Springs. They don’t provide you a heads up at booking that the boats are not running. They say extra buses are running to make up for it but that is not true. We are dealing with it right now. The bus took forever & it ended up stopping at Port Orleans Riverside(4 bus stops) &… Read more
Do not stay here if you expect to use the boat system to Disney Springs. They don’t provide you a heads up at booking that the boats are not running. They say extra buses are running to make up for it but that is not true. We are dealing with it right now. The bus took forever & it ended up stopping at Port Orleans Riverside(4 bus stops) & then went to Port Orleans French Quarter. Horrible experience. They are more concerned with saving money than providing a positive guest experience. Read less
Image of the Tripadvisor rating Great Theming

May 29, 2024 Rigobluenose Chester, United Kingdom

Travelling with 2 daughters (12/6) we chose POR for its theming ,pools and boat ride over to Disney Springs. The last few times at DW we've stayed at Yacht & Beach but we wanted better theming for our youngest and to also experience different resorts. Room - We booked a Royal room which was located over the river from the main building on… Read more
Travelling with 2 daughters (12/6) we chose POR for its theming ,pools and boat ride over to Disney Springs. The last few times at DW we've stayed at Yacht & Beach but we wanted better theming for our youngest and to also experience different resorts. Room - We booked a Royal room which was located over the river from the main building on Magnolia Bend. It's a beautiful, well themed mature resort where you really feel at a slower pace! Room location was perfect for us although the trek to and from the main pool wasn't popular! The room isn't the biggest but it is big enough. Perfectly themed with magic carpet, pictures, twinkling headboards and magic lamp taps! The addition of Hey Disney is a nice use of tech. The main let down for us was storage space. There wasn't enough space for us all to empty our cases and for a week long stay it can be really annoying having to go into a case all the time. Pool - Great theming, large pool area with differing depths and of course lots and lots of attentive lifeguards. The pool over at POFQ was finished it's revamp the day we arrived so we got to use that also. My 6yo using the slide really appreciated one of the lifeguards high-fiving her everytime she came down - This is super important and you shouldn't underestimate the impact on confidence this interaction had - Thank you, whoever you are! Food - The main dining room is QS at Riverside and a real let-down. Cleanliness which is usually so good was really poor. Food on the floor, sticky tables, soda machines out of order (for days!). Clearly both the system and number of cast members needs to be reviewed as I think this is the worst I've seen on property. The food is ok. Best value is the pizza - It's huge Wet weather - We only had rain on one day but there was LOTS of activities put on in and around the reception area - Great job Easter - On Easter Sunday there was a egg hut (chocolate frenzy) on the lawn and all the children came away with a handful or two of candy! Disappointed to see adults grabbing more than hey could wish for rather than allowing children to enjoy the activity. Disney adults never fail to disappoint at times Transport - The boat to Disney Springs is a really nice way to travel and at sunset its a beautiful little cruise...Thats if you don't mind waiting in line for 40 minutes for a boat. The line coming back was an hour! We drove to all of the parks due to the multiple bus stops and shared bus with POFQ. WE got to all resorts door to door in 20 - 25 mins. All in all we had a great stay. Loved the theming and the feeling of being in the South however transport will keep us from coming back. Read less