Walt Disney World Swan

Walt Disney World, Orlando

The hotel

These recently refurbished hotels are situated in a fantastic location and just a short stroll from the vibrant Disney's BoardWalk entertainment district. The hotels are perched overlooking the tranquil, landscaped lake and gardens which lead to Disney's amazing Epcot. There are so many reasons to stay here such as the sophisticated guest rooms, 17 restaurants and lounges, five pools and the luxurious Mandara Spa...a grown-up haven of traquility in which to relax after an exciting day in the theme parks! What's more, you get some great Walt Disney World Resort Hotel Benefits to take advantage of. There are also plenty of activities to keep the little campers amused with the Camp Dolphin supervised kids' activity programme!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Theme Parks
  • No Smoking
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service

Where is it

Ideally located in the heart of the Walt Disney World Resort. Adjacent to Epcot and within close proximity to Disney's Hollywood Studios. Transfer time from Orlando International Airport: approx 30 minutes.

Hotel information

2,270 guest rooms. All with air-conditioning, 47” flat-screen HDTV, enhanced high-speed WiFi, iPod/MP3 connections, coffee maker, in-room mini-fridge, safe, iron and board and hairdryer. Rooms with 1 king-size bed, 2 queen-size beds or 2 double beds. Choose from Courtyard View or Balcony Rooms sleeping maximum 4 adults at Walt Disney World Swan and Lake View, or Balcony Rooms, sleeping maximum 4 adults or 4 adults and 1 child on a rollaway bed at Walt Disney World Dolphin. There is a local charge for a 5th person on a rollaway bed of $25 plus tax per night* (subject to change and availability).

Why is this a Virgin Holidays favourite?

Range of restaurants, offering fantastic dining options

Great for families, with Camp Dolphin supervised activity programme* (local charge)

Fantastic spa facilities with exclusive discounts for Virgin Holidays' guests

Exclusive Virgin Holidays benefits:

  • Receive a Lake View Room at the Dolphin or a Courtyard View Room at the Swan
  • Kids 9 years and under eat free at the following restaurants when accompanied by a full paying adult. Garden Grove which offers breakfast, lunch and dinner and Fresh, which offers breakfast and lunch. Maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change
  • Complimentary babysitting service for kids aged 4-12 years whilst parents eat at either Shula's, Blue Zoo or Il Mulino. Maximum 2 hours
  • Receive 20% discount on any Mandara Spa treatment valued at $50 or more
  • Complimentary self-parking saving $28 per day
  • Any adult only booking will receive a $50 food coupon to dine at the resort (one per room, per stay)

Complimentary Disney transportation throughout the Walt Disney World Resort. Within walking distance of Disney's Boardwalk, Disney’s Yacht & Beach Club, and Disney’s Hollywood Studios, and to a private entrance at Epcot. Complimentary water taxi to Disney's Hollywood Studios and Epcot. Complimentary shuttle to nearby Orlando Premium Outlets.

17 restaurants and lounges including Il Mulino New York Trattoria (Italian), Todd English’s bluezoo (seafood), Shula’s Steak House (voted Orlando’s best high-end steakhouse) and Kimonos (sushi). More casual eateries include Garden Grove (Disney character dining nightly for dinner and breakfast on Saturday and Sundays), Fresh (breakfast and lunch), The Fountain (lunch and dinner), Fuel, Cabana Bar and Beach Club (poolside), Splash (poolside), Picabu (24 hours), Phins, Java Bar, and 24-hour room service*.

5 swimming pools, including a grotto pool with slide and waterfalls, white sand beach, 2 health clubs, whirlpools, the Balinese-inspired Mandara Spa*, jogging trails, paddle-boat rentals*, games room, Camp Dolphin supervised kids' activity programme*. Nearby golf on 4 Championship Walt Disney World golf courses*.

24-hour convenience store/cafe, room service. Valet and coin laundry. Complimentary high‐speed Internet access. Complimentary 2 bottles of water in room, replenished daily. Complimentary tea and coffee in room. Complimentary unlimited use of health clubs. Complimentary childcare for 2 hours when dining at signature restaurants.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Hotel Resort benefits:

- Disney's Extended park hours on selected days, open 1 hour early and up to 2 hours after regular closing at one of the Disney Parks (valid theme park ticket and resort ID required)

- Unlimited use of Walt Disney World transportation

- Disney Character Dining at Garden Grove Restaurant available Mon-Fri for dinner and Sat-Sun for breakfast 

- Complimentary parking at Disney Theme Parks

- Complimentary delivery of purchases made within Walt Disney World Resort theme parks direct to your hotel

*Denotes local charge.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (492)
  • Very good (390)
  • Average (206)
  • Poor (106)
  • Terrible (109)
Image of the Tripadvisor rating Beautiful convenient magic

Jan 18, 2020 megsmere allentown pa

fabulous hotel... Have stayed here several times for a conference but my family was with me and able to enjoy all of the hotel amenities....! Easy to get around the hotel and the shuttles to Disney Parks wonderful! my older teens were comfortable taking the shuttle to the park when I stayed for conference sessions. No shuttle to universal but… Read more
fabulous hotel... Have stayed here several times for a conference but my family was with me and able to enjoy all of the hotel amenities....! Easy to get around the hotel and the shuttles to Disney Parks wonderful! my older teens were comfortable taking the shuttle to the park when I stayed for conference sessions. No shuttle to universal but it's a quick Lyft or Uber ride( not without mom 😉). Mears will shuttle u from the airport and hotel concierge happy to help you with tickets shuttle and airport transportation! grab & go near the entrance is wonderful with all kinds of selections as well as desserts for the evening and adult beverages if you don't want to have to go to the bar. The hotel is especially beautiful in November when they begin putting up their Christmas decorations! Staff was professional helpful and accommodating.... Don't be afraid to ask them anything! Love it here and not much I have to do as mom 😍 Read less
Image of the Tripadvisor rating No Disney Resort

Jan 15, 2020 529terryk Tonganoxie, Kansas, United States

We have wanted to try out the Dolphin hotel for a while and on our latest trip an unexpected snow storm back home gave us that opportunity. Lets start with the positives. The location is great being between Epcot and Hollywood Studios. You can easily walk or take a boat to both parks. It is also by the Boardwalk resort so shopping and eating… Read more
We have wanted to try out the Dolphin hotel for a while and on our latest trip an unexpected snow storm back home gave us that opportunity. Lets start with the positives. The location is great being between Epcot and Hollywood Studios. You can easily walk or take a boat to both parks. It is also by the Boardwalk resort so shopping and eating options are great. The view is also great and we could see the Epcot fireworks from our room. Disney resort buses run to and from the hotel and self parking a car is free. Now the bad. There is a huge bar in the main lobby that you have to walk by to get to the elevators. It is very load with and being a bar environment we heard plenty of flowery language. The Magical Express bus does not pickup or drop off at the Swan or Dolphin. There is no airport check in at either hotel and the magic bands will not open your door. The layout of the hotel is very confusing and our room was at the end of a long hallway with no access to more continent exits than those in the main building. The room was okay but on the small side and the layout of the beds puts one bed right up against the wall. There was water damage on the walls and the carpet was dated. There is a mandatory $30 resort fee that gets you 4 bottles of water. No microwaves or toaster in the rooms. This hotel is priced between the Disney deluxe and moderate resorts so I expected the hotel to be pretty spectacular, however I was extremely underwhelmed. Very few Disney perks even though the hotel is located on Disney property. Dingy long dark hallways. I know that people like the Swan and Dolphin. I am not saying to run from this hotel, but for the price I would rather stay at a moderate Disney hotel. There are perks like location that I can see making this hotel attractive, it just wasn't for me and my family. Read less
Image of the Tripadvisor rating Excellent stay!

Jan 15, 2020 eradleys Albany, New York

We just finished a 3 night stay at the Dolphin and couldn't have been more pleased. I was a little nervous after having read some of the reviews online, but we were absolutely delighted with the hotel. A beautiful room for the price, especially given its location between Disney's Hollywood Studios and Epcot. We are walkers and loved the… Read more
We just finished a 3 night stay at the Dolphin and couldn't have been more pleased. I was a little nervous after having read some of the reviews online, but we were absolutely delighted with the hotel. A beautiful room for the price, especially given its location between Disney's Hollywood Studios and Epcot. We are walkers and loved the opportunity to walk to both parks, as well as all around the Disney Boardwalk. All staff we encountered during our stay couldn't have been more helpful. We were fortunate to have been upgraded to a king room with a gorgeous view overlooking the walkway between the Swan and Dolphin hotels. Wonderful! While we would have to agree that the hotel needs updated carpet in the hallways, and the shower/toilet portion of the bathroom is cramped, the room itself was very lovely and the bed was exceptionally comfortable. Even though we had never stayed here before, we have previously dined several times at one of their restaurants, Shula's. Our meals were always top notch and service was impeccable. We have also previously dined at Il Mulino, a short walk to the Swan hotel. Again, an outstanding restaurant. We were disappointed we did not have time to dine there again, however, we did manage to have cocktails at the bar. Very nice. An excellent dirty martini. Overall, the Dolphin hotel was an excellent accommodation right in the heart of Disney at prices that are less than the Disney resorts in the Boardwalk area. Look forward to staying here again. Read less
Image of the Tripadvisor rating Disappointed

Jan 13, 2020 Patti P Mobile, Alabama

I'm sorry to say we were truly unimpressed with this hotel. It hasn't been maintained well enough to be called a category 6 hotel. The hallway carpets are so worn that the pattern is gone and the hallways smell dirty. The huge shell fountains attached to the front of the building don't work and are rusted and ugly. The room drapes are old,… Read more
I'm sorry to say we were truly unimpressed with this hotel. It hasn't been maintained well enough to be called a category 6 hotel. The hallway carpets are so worn that the pattern is gone and the hallways smell dirty. The huge shell fountains attached to the front of the building don't work and are rusted and ugly. The room drapes are old, they have no microwaves and the layout of the hotel is confusing. The outdoor pool is NOT heated though they say it is. The waterslide at the pool is closed. The bellmen who bring up luggage are friendly but it takes hours to get your luggage. The restaurants and markets offer plenty of food but it is outrageously priced. The $35 per day "resort fee" is nothing but thievery because you get absolutely NOTHING for it. If you're going to Universal Studios and don't have a car it will cost you about $35 per person to get a ride there to/from (20 minutes away). You can't get/use a magic band because Dolphin and Swan are Marriott and not owned by Disney. If you are not a Bonvoy elite member your room will be crap and located near the loud ice machines or the elevators so it's noisy night and day. The only positives I have for this hotel is that the staff are friendly, the housekeepers are there all day and not just the mornings, and the boat rides to Epcot and Hollywood Studios were easy and convenient. Would not recommend this hotel, sorry. Read less
Image of the Tripadvisor rating Fantastic Location Between Epcot and Hollywood Studios!

Jan 13, 2020 Katherine B Rothesay, Canada

Great location for this resort with continuous convenient boat transportation to Epcot and Hollywood Studios. Epcot is an easy walk as well. You can simply cross the bridge and you're in the middle of Disney's Boardwalk, Yacht Club and Beach Club Resorts with their numerous restaurants and stores. For such a large resort the Dolphin is very… Read more
Great location for this resort with continuous convenient boat transportation to Epcot and Hollywood Studios. Epcot is an easy walk as well. You can simply cross the bridge and you're in the middle of Disney's Boardwalk, Yacht Club and Beach Club Resorts with their numerous restaurants and stores. For such a large resort the Dolphin is very welcoming and comfortable. The rooms are very spacious with large windows, foyer, bath with huge shower, efficiency bar with coffee/tea maker and bar fridge. Their is a good spa with experienced technicians and numerous restaurants from 2-star quick service to 5-star! The reataurant called 'Fresh' serves a fantastic buffet breakfast which we enjoyed daily. Their are two pools; a lap pool and wonderful huge freeform pool with sandy beach and hot tubs. Their is also a lovely shop with unique stylish clothes for men and women. This was probably our 6th stay (always during New Year's) and our first stay since the resort changed from SPG to Marriott Bonvoy. This was the first time we were not awarded the type of upgrade we requested which suprised us since we are Lifetime Titanium members. We enjoy this hotel but this fact disapointed us very much as these requests were always honoured by SPG without question. Read less