Walt Disney World Swan

Walt Disney World, Orlando

Virgin rating

The hotel

Next to the Walt Disney World Dolphin and the Swan Reserve, you’ll be wowed by what’s on offer across these three resorts. With 22 places to eat and drink, a spa, plus 5 pools, there’s loads of room for some well-deserved R&R. When it comes to fun-filled adventure, you’re just a short stroll from Disney’s Boardwalk and within walking distance of EPCOT and Disney's Hollywood Studios. When you're not spending those early mornings and late evenings in the park, there's a waterslide, a kids’ club, games on the beach, and even mini-golf nearby to keep the family entertained, all in the heart of the most magical place on earth. 

Amenities

  • Golf
  • Tennis
  • Kids Club
  • Car Included
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Free transport to theme parks
  • Games Room
  • Internet Access
  • Laundry Service

Where is it

Ideally located in the heart of the Walt Disney World Resort. Adjacent to Epcot and within close proximity to Disney's Hollywood Studios. Transfer time from Orlando International Airport: approx 30 minutes.

Hotel information

756 luxurious guest rooms and suites, all with air-conditioning, complimentary WiFi access, Heavenly Bed®, flat-screen HDTV, iPod/MP3 connections, tea/coffee making facilities, mini-fridge, safe, iron and ironing board, and hairdryer. Resort View Rooms have views of the courtyard or lake, with 1 king-size bed plus sofa bed, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Balcony Rooms overlook the courtyard or the lake, with 1 king-size bed plus sofa bed, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 
  • Stay before 31 Dec '24 to receive the following benefits:• Complimentary self-parking, saving $29 per day. • Kids 9 years and under eat free at the following restaurants when accompanied by a full paying adult. Garden Grove which offers breakfast and lunch, Fresh which also offers breakfast and lunch, and The Fountain for dinner. Maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change.• Receive $30 off any Mandara Spa treatment when spending $200 or more.

Due to the current situation, some dining, amenities and other services listed may not be available. Please check with the hotel for more information.

Complimentary Disney transportation throughout the Walt Disney World Resort. Within walking distance of Disney's Boardwalk, Disney’s Yacht & Beach Club, Disney’s Hollywood Studios, and to a private entrance at Epcot. Complimentary water taxi to Disney's Hollywood Studios and Epcot. Valet-parking £39 plus tax, per night (payable locally, subject to change).

22 restaurants and lounges across both Swan and Dolphin resorts: Amare (Mediterranean cuisine, open for breakfast, lunch, and dinner). Fresh Mediterranean Market (open for breakfast and lunch). Tangerine (poolside drinks and casual fare). The Fountain (open for lunch and dinner). Fuel (grab and go items). Garden Grove (open for breakfast and lunch; Disney character breakfast on Sat and Sun). Grounds (craft coffee, sandwiches and pastries). Il Mulino New York Trattoria (Italian dining, open for dinner). Il Mulino Lounge. Stir (lobby lounge). Kimonos (sushi, open for dinner). Kimonos Lounge. Splash Pool Bar & Grill (poolside dining). Java (open for breakfast; grab-and-go open for breakfast, lunch and dinner). Picabu (open for breakfast, lunch and dinner). Shula's Steak House (open for dinner). Todd English's Bluezoo (seafood, open for dinner) Todd English's Bluezoo Lounge (cocktails and light bites). Shula's Lounge. Phins (light bites and cocktails). Chill (frozen cocktails). Cabana Bar and Beach Club. 24-hour room service*.

Daily recreational activity schedule.

5 swimming pools, including a 3-acre grotto pool with waterslide and waterfalls, 2 lap pools, a spring pool, and a kids' pool. 4 whirlpools. Poolside cabanas*. Sandy beach with activities such as cinema in the sand. The Swan 24-hour health club with fitness centre and daily classes*. Mandara Spa* with a range of salon and spa treatments. Camp Dolphin* kids' club (5-12 years). Volleyball. Ping-pong. Basketball. Jogging trails. Kids' playground. Arcade*. Fantasia Gardens Miniature Golf* (located nearby). Advance tee times at Walt Disney World® Resort's three championship golf courses*.  

Complimentary WiFi. 24-hour ATM. Babysitting*. Laundry/dry cleaning facilities*. Concierge. Merchandise delivery service from the park to your hotel. Complimentary parking at Disney Theme Parks with room key and ID.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at Disney’s Know Before You Go site

* Denotes local charge.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (482)
  • Very good (348)
  • Average (163)
  • Poor (101)
  • Terrible (107)
Image of the Tripadvisor rating Try another hotel if you need to check in before 4:00. They don’t know how to turn over rooms apparently.

Aug 18, 2022 matthewJL1965 Detroit, Michigan

Do not ask for early check in. There is no such thing at the swan. Apparently they are a “resort” as the front desk girl told me. They really don’t have early checkin. Unlike Vegas and every other resort town they haven’t managed to accomplish algorithms to see when rooms are going to be available. She also had to replace/confirm all the check in… Read more
Do not ask for early check in. There is no such thing at the swan. Apparently they are a “resort” as the front desk girl told me. They really don’t have early checkin. Unlike Vegas and every other resort town they haven’t managed to accomplish algorithms to see when rooms are going to be available. She also had to replace/confirm all the check in information although it’s all in my reservation. I’m very disappointed in the hotel service. Everyone seems nice but they don’t know how to get you in your room until after 4:00. Read less
Image of the Tripadvisor rating Very disappointed guest

Aug 17, 2022 michaelzP9355GD

Avoid this hotel at all cost. I have attempted contact Marriott multiple times related to my stay at the Disney Swan and the response was laughable. They clearly do not care about their guests or customer service. After my initial two emails I received a response offering me 4000 Marriott points. Mind you the hotel cost 50000 points per… Read more
Avoid this hotel at all cost. I have attempted contact Marriott multiple times related to my stay at the Disney Swan and the response was laughable. They clearly do not care about their guests or customer service. After my initial two emails I received a response offering me 4000 Marriott points. Mind you the hotel cost 50000 points per night. This was my response to Marriot. They then responded sorry you are not satisfied but 4000 points are fair. “No need for the meaningless points. After spending thousands of dollars (I stayed 9 nights at your property - 5 at swan and 4 at dolphin) and receiving awful customer service in person and now virtually, I will not be staying at a property in the future. It may not hurt your bottom line but I’ll be spending money at places that value my business. I plan to share my experience with anyone who will listen. If I can encourage a few individuals from staying at a Marriott then I will have achieved my task. With your lack of service and empathy it’s only a matter of time before more feel the way I do. You set the tone to my vacation that I had planned for a year and spend thousands of dollars on. The gentleman hiding and not helping me, the multiple rooms, dirty sheets are Shame-full. I know understand the difference between staying on property and off at Disney World, it’s more than having a Mickey lamp in your room it’s customer service. A very disappointed guest” During my stay at the Swan I needed to move rooms three times. The first time the water would not shut off in our room. This happened at 1am. The front desk member would not relocate us until after someone looked at the issue. After an hour I returned to front desk and asked how much longer he said soon. I returned again after no service and he hid from me. Yep you read that right he would not come out of the office. I found a staff member in another section of the hotel who told me that they have cameras and he knows I’m there. I would not leave without a new room. The new room had yellow stains on the sheets. Stay away from the Swan!!!!! Read less
Image of the Tripadvisor rating Excellent stay

Aug 16, 2022 F2955BOchristinap

We absolutely loved staying at the Disney swan resort. The hotel is gorgeous and very clean. We really enjoyed going to fuel every morning for coffee and a croissant. The employees at fuel were so kind. The pools are the best. They have this “mobile order” tag on each chair. You just scan the QR code and they bring you drinks and food. Way better… Read more
We absolutely loved staying at the Disney swan resort. The hotel is gorgeous and very clean. We really enjoyed going to fuel every morning for coffee and a croissant. The employees at fuel were so kind. The pools are the best. They have this “mobile order” tag on each chair. You just scan the QR code and they bring you drinks and food. Way better than having to hunt down a server. My kids loved ordering virgin daiquiris when we were there. The swan pool is fine but if you walk about a minute further the dolphin pool has a water slide and a little more activity there. My kids really enjoyed the playground on the beach. The beds are very comfortable and I loved that there was a sink inside and outside of the bathroom. Housekeeping can be a little hit or miss with service but you can always use the chat feature on the bonvoy app and ask them to come if they miss you. We had the lowest level room because I booked with points and we had great side view of fireworks, the skyliner and tower of terror. No complaints about the room at all. Bell service was also very helpful with handling our groceries and stuffing the car full of our bags when we left. Also there is a Disney planning store in the lobby. You can go there and they activate your admission cards for you. Being able to walk to Epcot and Hs was priceless. The one day lightening was in the area. The boats and skyliner shut down and so many people were stranded. We just walked back in 15 minutes. Also after the Epcot fireworks, thousands of people are exiting for transportation and we just walked home over the boardwalk. I highly recommend this hotel. We had a great stay. Read less
Image of the Tripadvisor rating Disappointing room

Aug 13, 2022 F6131YSarielg

Upon arrival we were told out room had been downgraded with no warning since the room we booked was under reservations. To make it worse we were given a letter congratulating us on our room upgrade. No attempts to make the situation right were made. Very disappointing
Image of the Tripadvisor rating The best Resort @ Disney

Aug 13, 2022 SCOLIAN Chicago, Illinois

S&D resorts a big treat - especially when your go to park is Epcot! we love that the Boardwalk is walking distance and the path leads you straight to Epcot and Hollywood studios. Only wish to get an upgrade next time ! Its usually 4 adults that love us some disney world vacations and some nice wine at Trattoria.