Walt Disney World Swan Reserve

Walt Disney World, Orlando

Virgin rating

One Bedroom Queen Suite
One Bedroom Queen Suite
Stir
Lobby
The Vue Terrace
Tangerine
Amare
Grounds Grab n Go
Fitness Centre
Stir
Suite Bathroom Example
Todd English's Bluezoo Lounge
Cabana Bar and Beach Club
Picabu
Mandara Spa
Grotto Pool
Garden Grove
Il Mulino
Lobby
One Bedroom King Suite
Arcade
One Bedroom Queen Suite
One Bedroom Queen Suite
Stir
Lobby
The Vue Terrace
Tangerine
Amare
Grounds Grab n Go
Fitness Centre
Stir
Suite Bathroom Example
Todd English's Bluezoo Lounge
Cabana Bar and Beach Club
Picabu
Mandara Spa
Grotto Pool
Garden Grove
Il Mulino
Lobby
One Bedroom King Suite
Arcade

The hotel

Recently opened in November 2021, the Walt Disney World Swan Reserve is an all-new, modern, boutique property within the Walt Disney World Swan and Dolphin complex. With one and two bedroom suites, there's oodles of room for groups and families, and floor-to-ceiling windows to grab the best views of the surrounding theme park land. You'll have your own restaurant, bar, swimming pool and health club, and what's more, you can take a short stroll over to the Swan and Dolphin hotels and use all the facilities on offer there too. And being just a quick walk or water taxi to Walt Disney World Resort itself, you can be on those adrenaline-fuelled rides before you know it.

Amenities

  • Families
  • Bar
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Within The Walt Disney World Swan & Dolphin complex. Within walking distance of Disney's Hollywood Studios and Epcot. Transfer time from Orlando International Airport: approx 30 minutes.

Hotel information

349 rooms and suites acros 15 floors, all with air-conditioning, complimentary WiFi access, LCD TV, floor-to-ceiling windows, bottled water (replenished daily), tea and coffee-making facilities, microwave, mini fridge, hairdryer, iron and ironing board, and safe. 

One Bedroom Suites are 610sq ft, with separate living room featuring a sofa bed, and bedroom with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults and 2 children.

Two Bedroom Suites are 930sq ft, featuring a separate living room with sofa bed, one bedroom with a king-size bed, and the other bedroom with 2 queen-size beds, sleeping maximum 6 adults and 4 children.

  • Stay before 31 Dec '25 to receive the following benefits: Complimentary self-parking, saving $36 per day. Kids 9 years and under eat free at selected restaurants when accompanied by a full paying adult (maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change) Receive $30 off any Mandara Spa treatment when spending $200 or more.

Complimentary Disney transportation throughout the Walt Disney World Resort. Complimentary water taxi to Disney's Hollywood Studios and Epcot.Complimentary self-parking for Virgin Atlantic Holidays customers(saving $36 per day). Valet-parking $44 plus tax, per night (payable locally, subject to change).

23 restaurants and lounges across the Swan, Swan Reserve and Dolphin resorts: Rosa Mexicano (Mexican restaurant, open for breakfast, lunch and dinner). Amare (Mediterranean cuisine, open for breakfast, lunch, and dinner). Tangerine (poolside drinks and casual fare). The Fountain (open for lunch and dinner). Fuel (grab and go items). Garden Grove (open for breakfast and lunch; Disney character breakfast on Sat and Sun). Grounds (craft coffee, sandwiches and pastries). Il Mulino New York Trattoria (Italian dining, open for dinner). Il Mulino Lounge. Stir (lobby lounge). Kimonos (sushi, open for dinner). Kimonos Lounge. Splash Pool Bar & Grill (poolside dining). Java (open for breakfast; grab-and-go open for breakfast, lunch and dinner). Picabu (open for breakfast, lunch and dinner). Shula's Steak House (open for dinner). Todd English's Bluezoo (seafood, open for dinner) Todd English's Bluezoo Lounge (cocktails and light bites). Shula's Lounge. Phins (light bites and cocktails). Chill (frozen cocktails). Cabana Bar and Beach Club. In-room mobile dining available*. 

Swimming pool. 24-hour fitness centre. Jogging trails. Access to all facilities at Walt Disney World Swan and Dolphin, including Mandara Spa, 5 additional swimming pools, and more. Fantasia Gardens mini golf* (located nearby).

Early Theme Park Entry (30mins) and Extended Evening Theme Park Hours (on select evenings). Complimentary WiFi access. In-room mobile dining availble*. Laundry and dry-cleaning service*. 

* Denotes local charge.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (123)
  • Very good (49)
  • Average (17)
  • Poor (21)
  • Terrible (25)
Image of the Tripadvisor rating Family Reunion at The Reserve

Apr 4, 2024 Tracey M

We recently stayed here for a family reunion. The hotel is perfect and love staying here. The rooms are lovely, hotel is so clean and the staff are so amazing. Robert in the concierge does an incredible job. We cannot wait to stay here again and highly recommend. Restaurant, bar and grab and go coffee are all five stars.
Image of the Tripadvisor rating Convenient location and solid service

Mar 27, 2024 BeachTraveler6780 NJ

Solid November Stay & Service- rooms a lot nicer/newer compared to Swan, however the only drawback was crossing the street/further distance in having to walk to the Swan/Dolphin. Not a huge deal unless you are with a toddler where that extra distance does matter. Has a boutique vibe, smaller pool on site and access to larger pool across street.… Read more
Solid November Stay & Service- rooms a lot nicer/newer compared to Swan, however the only drawback was crossing the street/further distance in having to walk to the Swan/Dolphin. Not a huge deal unless you are with a toddler where that extra distance does matter. Has a boutique vibe, smaller pool on site and access to larger pool across street. Received upgraded room with epcot view (2 rooms booked) as platinum elite and honored 1 elite night room credit with a huge suite on last night that we did not want to leave. Having stayed at JW, Swan, and Swan Reserve, I would book here again if price were right since it is on Disneh property. Read less
Image of the Tripadvisor rating Poor Customer Service/Training at the Swan Reserve

Mar 27, 2024 Tour455621

We had a wedding at this hotel last weekend (March 23rd). I was very disappointed with the customer service at this Marriott property. As a Titanium Elite I have stayed at many Marriott properties, but I will never stay at this one again. First, we were carrying many delicate items for the wedding and not once would the bell boys hold the door… Read more
We had a wedding at this hotel last weekend (March 23rd). I was very disappointed with the customer service at this Marriott property. As a Titanium Elite I have stayed at many Marriott properties, but I will never stay at this one again. First, we were carrying many delicate items for the wedding and not once would the bell boys hold the door for us. The revolving door was not operating for the 8 days I was there so we had to open two separate doors each time we entered. I had to use my foot to push the handicap buttom to automatically open the door. There customer service was very poor. Second ,we found the staff behind the desk to be inexperienced. Each time we asked a question, they had to run to the back to "ask a manager". They need training on basic information so they can more promptly answer our questions. Third, I asked for late checkout on my last day since I had a 7pm flight. The best they could do was 1pm. I decided to check online to see if my room category was booked for that night and I could have booked at least 3 rooms! This tells me my room was not in demand and they should have granted me a later checkout. Fourth, the rooms lacked any type of drawers for your clothes. They dressers are beautiful but not functional. We lived out of our suitcases for a week. Good luck if you stay there. My preference is the Swan or Dolphin, but not the Swan Reserve! Read less
Image of the Tripadvisor rating Don't bother, reservation cancelled without even an email from the hotel to let me know.

Mar 21, 2024 Lisa L

My family and I were meant to stay at this hotel in just a few days but I just logged into my Bonvoy account to discover that they cancelled my booking without bothering to contact me or even deign to give me an explanation. Now I am scrambling to find another hotel just a few days before we arrive. The arrogance and incompetence behind this is… Read more
My family and I were meant to stay at this hotel in just a few days but I just logged into my Bonvoy account to discover that they cancelled my booking without bothering to contact me or even deign to give me an explanation. Now I am scrambling to find another hotel just a few days before we arrive. The arrogance and incompetence behind this is just staggering. Don't bother showing Marriott any loyalty. Yes, the irony is that Bonvoy is meant to be their loyalty account. We usually spend a few weeks a year staying at their various hotels around the world for work and holiday, and this is how they treat their customers. Read less
Image of the Tripadvisor rating Nice suites - convenient to Epcot and Hollywood. Don’t rely on room service.

Mar 18, 2024 nyc892834 New York City, New York

a relatively new hotel, not overly Disney, yet convenient to Epcot and Hollywood studios. If you need a suite for kids it’s one of the best options that gets you all the perks of an ‘on property hotel”. Room service was a bit inconsistent for breakfast but overall would recommend.