Universal's Endless Summer Resort-Surfside Inn and Suites

Universal Orlando Resort, Orlando

The hotel

With a chilled beach vibe and a lakefront setting, Universal's Surfside Inn and Suites boasts rates for even the most budget-conscious guests. Your room will have a relaxed feel, and there's even larger suites to sleep all the family. You'll enjoy exclusive benefits like Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay (select attractions, valid theme park admission required), and complimentary transportation to and from the parks.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Close to Universal Orlando Resort
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Games Room
  • Restaurant

Where is it

Just a quick, complimentary shuttle bus ride away from all three Universal Orlando theme parks. Transfer time from airport: 20 minutes.

Hotel information

750 rooms and suites. All with air-conditioning, flat-screen TV, telephone, alarm clock, WiFi, mini-fridge, safe, hairdryer, iron and board. Standard Rooms feature 2 queen-size beds sleeping maximum 4 persons.

2-Bedroom Suites feature a kitchenette with microwave, mini-fridge, coffee maker and picnic-style dining table. The first bedroom has 2 queen-sized beds, and the second has 1 queen-size beds, sleeping maximum 6 persons.

Complimentary transportation to all 3 theme parks and Universal CityWalk. Self-parking $14 plus tax, per night (payable locally, subject to change).

Food Court offering a selection of cuisine styles. Pool bar^. Starbucks®. Grab-and-go options available.

Swimming pool with kids' splash area. Fitness centre. Games room*.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Complimentary CityWalk Club access‡ to select venues. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store.

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check in.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

© 2020 Starbucks Coffee Company. All rights reserved.

© 2020 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (261)
  • Very good (144)
  • Average (75)
  • Poor (46)
  • Terrible (36)
Image of the Tripadvisor rating Great price, fresh clean space, convenience and quality

Nov 25, 2020 BrianAntonio El Paso, Texas

I was very surprised at the qua.ity of this "budget" level hotel for Universal Resort. New and fresh and casual smartly designed, I found it to look and work well. The in room pizza was surprisingly better than local delivery pizza with great fresh ingredients. The Starbucks in the lobby was a plus. And the transportation to and from the parks… Read more
I was very surprised at the qua.ity of this "budget" level hotel for Universal Resort. New and fresh and casual smartly designed, I found it to look and work well. The in room pizza was surprisingly better than local delivery pizza with great fresh ingredients. The Starbucks in the lobby was a plus. And the transportation to and from the parks was quick, simple, and easy. Read less
Image of the Tripadvisor rating Great location, exceptionally clean

Nov 25, 2020 sd3272

Hotel is gorgeous. Shuttle to and from park is super convenient and parking very cheap. Three teens and two adults slept comfortably and plenty of room to share a meal at the table in the two room suite. Highly recommend.
Image of the Tripadvisor rating Excellent, but not perfect.

Nov 24, 2020 thlinux Savannah, Georgia

There was some negative experiences, but overall this resort deserves a 5. The price and rooms are fantastic for a themepark resort. You will definitely not receive anything like this at a Disney resort. I love Disney, but Universal had the magic on this trip overall. We booked a 2 room suite because my son is 16 and likes to have his own room.… Read more
There was some negative experiences, but overall this resort deserves a 5. The price and rooms are fantastic for a themepark resort. You will definitely not receive anything like this at a Disney resort. I love Disney, but Universal had the magic on this trip overall. We booked a 2 room suite because my son is 16 and likes to have his own room. The room is spacious and beach themed. It's very bright and cheery with a nice view of I-Drive and the Universal parks. The staff was excellent and did a great job of managing the temperature/Covid checks keeping it from feeling clinical. It has just become part of the experience and not overly frustrating. The amenities in the resort were really nice. Burgers, Sandwiches, and Salads, from the restaurant were overall what you'd expect, but not bad at all. Great chips and fries. The only major frustration was a combination of cleanliness and expectations. My wife read that they don't clean the room daily. This is true, in fact, they don't clean the room at all unless you ask. And they only perform a basic cleaning and refresh of the amenities. This is fine, but even scheduling it was an issue. So, we came back from the park after our first night at the hotel. This was about 4pm. The room hadn't been touched. Prior to this I had not been aware of the limited cleaning schedule. I contacted guest services via text and asked them about it. They said I needed to schedule the cleaning. So, I did just that and asked for 10am the next morning. I knew I'd be out then, and since we wouldn't be in until 4 or 5pm or later it gave them some flexibility. We got back from our 2nd day at Universal (Islands of Adventure this time) at 5pm and they still hadn't cleaned the room. I contacted them again and they said they were still working to clean the room and don't schedule specific times. This frustrated me because they seemed to schedule 10am with me the day before and didn't tell me the time would not be honored, or even close. This is where failing to meet expectations comes in. The last full day in the hotel they finally cleaned the room, but failed to clean the 2nd bedroom in the suite, with no reasoning. So, basically each night but that one I had to take out the trash myself and rebag the trashcans. Relaying all of that, I don't want you to think that would in any way make me skip this resort in the future. I still think it's worth 5 stars as the guest services staff was really responsive and did everything in their power. Read less
Image of the Tripadvisor rating Forget it

Nov 24, 2020 Ccrent

Rooms are poorly insulated. Laminate floors I the rooms magnifies the sound from the room above. Can hear full conversations through bathroom walls. Towels are like sand paper. Staff was not helpful when asking for a quieter room. I even asked to downsize from a suite to get a quieter room and a good night sleep but the front desk was not… Read more
Rooms are poorly insulated. Laminate floors I the rooms magnifies the sound from the room above. Can hear full conversations through bathroom walls. Towels are like sand paper. Staff was not helpful when asking for a quieter room. I even asked to downsize from a suite to get a quieter room and a good night sleep but the front desk was not willing to help me. They said they were sold out but yet the place and parking garage was not crowded at all. Gee, where would we have moved if there was a plumbing issue with our room? Seriously you don’t keep a spare room open? I felt like I was being lied to. We are season pass holders and enjoy universal. Next tile it’s the Marriott for us! Read less
Image of the Tripadvisor rating Lacks Resort Room Quality

Nov 23, 2020 millionmiler40

The endless summer resort lacks spacious accommodations. The theme is nice, but the 2 bedroom suite lacks any luxury. The frig had no freezer, the bath was tiny, and the beds come with 2 small pillows