Cinnamon Hakuraa Huraa Maldives

Arrival at Male airport , during COVID , we had usual waiting line which took no approx. 20 mins ,once out of the airport we found the desk for CHH,were guided to the seaplane check in , the person from the desk stayed with us until check in was completed and took us to the VIP lounge where we waited for our seaplane. In the heat and fatigue from the travel , the VIP lounge was just on point , Wi-Fi, snacks and refreshments. We waited approx. 1.5 hours which is not long to board the sea plane charted by Trans airways. This is where the magic now starts, upon arrival at the hotel, you kindly requested to leave your luggage behind, and step out into CHH. You greeted the classic way with drums as known in the Maldives,you enter reception which is in a large pilotis. Check in and explaining all finalized very swiftly , as they know the guest are eager to freshen up and start the holiday. You driven to your room, luggage follows a few minutes later post sanitization. We had booked a water bungalow , upon entering the room it’s blew our minds , the room and view was exceptional,just like on their website. Staff I travel a lot for my profession and stay in some of the best hotels, however I have never seen any hotel staff put customer satisfaction on this scale, at CHH it’s all about you and how the staff can help make your holiday special and memorable. Gastronomy This is not you standard chips and chicken nuggets factory , food is freshly prepared , fresh fish ,Fresh meat all cooked to perfection , the kitchen crew make fresh vegetables the are still fresh and crunchy when served. We were asked if we had a food wish , I requested an indian dish known as Palakh Paneer and chicken Tikka,2 days later the staff had prepared this dishes, I was amazed that they actually made it ,and let’s not forget the taste , this was better than any high end restaurants in London,again thank you very much to the Executive Chef and his team. The xmas Gala menu was amazing fresh fish including lobster the buffet was huge and only high end products , this is the standard at CHH, fresh and high end products. On our last evening ,as we had an early morning flight the kitchen crew came to say bye and ask what we would like to have for breakfast,to be honest I wasn’t even expecting a cup of coffee as we were leaving at 0530 but yet again they exceeded our expectations,and catered breakfast lunch was prepared specially for us. Drinks The all inclusive package was perfect for us, they have great white and red wine ,often in hotels the wines are awful but not here. The staff at the bar are amazing , they know their clients and got the extra mile with a smile on their faces Dive centre Amazing enthusiastic team, who are highly competent. Giulia my guardian angel helped me over come my fear of water -thank you Management All the staff are outstanding in this resort, but for us one person stands out which is the Assistant General Manager,Lyn is the heart and soul of this resort , her approach to client is with a pedagogic manner understanding their request and making it happen , Lyn you made the holiday a dream for us. Thank you very much. The General Manager himself a great person down to earth and makes it about client satisfaction. Communication Easy ,swift and rapid responses , this was my first choice was based on, I recall messaging the hotel over FB and it’s was in the manner Lyn replied that made me book. The CHH friend/ repeaters / future holiday makers s page great idea! This allow all future travelers to find the info needed especially during the pandemic-every hotel should do this I recall reading on your page a statement “raise a glass but don’t think of lifting a little finger ,impeccable service is the Hallmark of CHH” yes you defiantly stand up to this statement and accomplished 100% A Big shout out to the team who made the holiday perfect, Bar staff , Logodas, Rumesh Aruna & Gayanta Kitchen staff, Chamalkapperer Ali (for the freshly made eggs each morning) and the Executive Chef and his whole team. Management & Réception :Lyn , Hasel, Point, Ali ,Ibrahim , Ismail & Lalith. The opening squad ,the hero’s of CHH. In a summary ,once you step onto this island and up to the moment you step off , they team will give you the best of them it’s all about you here. A request to the management keep the team you have as they are exceptional and they make CHH the paradise it is. It ’s world kindness Day everyday at CHH. Kudos to you all for you hard work during these hard times ,take care & stay safe!!! We will be returning very soon and I hope to see the dream team again. As it’s the Staff here who make the holiday prefect. This was definitely the best holiday so far , and we have had several that were amazing . Read less

As soon as we arrived we were greeted from the plane. Cool rag and wine in hand ready to give us an experience of a lifetime! Little did we know that would be true and scary. We went on numerous snorkeling trips that were included with the all inclusive package but we decided to pay for a turtle adventure with jet skis and snorkeling package and wow we were amazed. From the staff at the dive shop Khalid and Julia we very friendly and accommodating. To the bar and dining room we go the staff was amazing to say the least. Rumesh the head bartender became like family. He not only served us drinks but was apart of our great experience. Towards the end of our trip my wife had an severe allergic reaction to either a bug bite or something in the ocean. She first broke out in hives all over her body then it spread to her lungs. As I stood there helpless trying to calm her down as she’s gasping for breath I called rumesh the bartender and he jumped into action running to the drs room telling her to come and help my wife. If he had not done that she could have died and for that I am grateful. The dr came to the room and stabilized her and off we go to the hospital. Hakuraa huraa gave us a speed boat free of charge and sent staff with us so he can translate for us. That saved my wife’s life! We are grateful for this place and would give it 11 out of 10! You will be truly missed my new friends at Hakuraa huraa. Read less

This year 20/21, travel has been somewhat disrupted, due to the global pandemic, which has limited destinations worldwide. Having stayed in the Maldives some years ago and as this was one of the available destinations, from the UK, we were more than happy that we chose Cinnamon Hakuraa Huraa in the Meemu Atol. The island offers an Adults only, Platinum Island and the main island, linked via a boardwalk, for overwater bungalows and families. We opted for Platinum island, which has 20 fantastic beach villas, each with incredible views across the atoll. We stayed in 419, which had a perfect view of the sunrise and a fairly private beach area, shared with 420. The arrival via sea plane, is a fantastic way to see the Atolls between Male and Hakuraa Huraa, along with a lovely greeting , from drummers and staff, welcoming everyone to the island. Sanitising stations are everywhere and staff wear masks to protect guests and each other. Check in was swift and efficient and golf carts carried us to our villa within 15minutes. The villa is spacious, clean and has pretty much all you need. If it hasn’t, a phone call to reception is all it takes. The mini bar menu, seemed a little confusing regarding a charge for beer, when we raised this, it was explained that certain brands were chargeable and we were immediately presented with a tray of canned beers , not that we needed them, but my point is that they aim to please, regardless of issue. Point, was the lady in charge of customer services ( life stylist, was her job description ) who was extremely efficient and happy to help any time. First stop, obviously, the bar, which for most of the two weeks, was run by an exceptional human being and a valuable asset to the resort. Rathna, whom we keep in touch with regularly, since returning home, looked after us incredibly well. Always happy to see you, whether he was on duty or not, always took time to say hello and very courteous and respectful. We miss you Rathna 🍾 Also Romesh, you also possess the same great qualities. Happy 50th this July 🎉 The bar and pool area was always spotless and sanitised and a really nice area to relax with other guests and staff. Great to watch the sunset with a Large G&T. The Restraunt is next to the bar and has a view you will never tire of. Sanitisers, gloves and masks are available for guests when choosing food. Breakfast, lunch and dinner is served by a dedicated team of people including Hannan, Moonisha and Moosa, always courteous, always happy to engage in conversation and always pleased to welcome you. The restaurant is exceptionally clean and sanitised after each sitting. The buffet is always fresh and has a great choice for all palettes. Live cooking is always available and Chefs Hashan and Yahba do an amazing job. I personally am not a huge fan of buffet food, but the choice of food and quality was exceptional. The chefs will cook for you if you want something specific, we had some amazing food , presented impeccably, cooked to perfection by people who really do love to please guests. From Lobster to seared Tuna and Sri Lankan Curries, there is no end to their talents. We visited the Spa on several occasions, each time experiencing exceptional service. All the staff we have mentioned are incredible people, but also the staff we have not named, all do an amazing job, providing guests with an unforgettable experience. They are all a credit to the island operators. The water sports centre, fishing trips and snorkelling activities are fantastic, we experienced all and we’re not disappointed. Including swimming with Turtles, Nurse Sharks and catching Barracudas while night fishing. Also a shout out to Vinny, the security guard on the pier, a great guy. Visiting the Maldives is an amazing experience, made so by a number of factors. Location Accommodation Staff Food and drink Cleanliness Service Amenities In our opinion, each were exceeded, without exception and we will definitely return based on our experience. I would like to add the following: All of the island staff have not seen their families or left the island for over 12 months, due to the pandemic. Imagine not being able to see your family for that length of time. They all must miss their families terribly, yet they all put guests first, with a genuine smile and a willingness to assist, without exception. If you have been to this island recently, please consider this before leaving a poor review. Stay safe Cinnamon Hakuraa Huraa See you soon Nick & Sharon George. Shropshire England. Read less

We were thrilled by the hotel staff and service level! We never expected such a great beach bungalow and it’s great sea gate:) the in house hotel excursion is a very nice opportunity to explore the nearby sea world. We appreciate them a lot! And the new year party was a real fun! We totally felt in love with our 2021 celebration in Maldives! Surely will be back in this nice hotel again! Read less

Me and my wife decided to go on a quick getaway from the world. After many hours of research, we locked down our decision to a small island that goes by the name Hakura Huraa. We were taken care from the moment we stepped into the public area at Male airport. Due to our delayed arrival we had missed our Sea Plane to the resort, but Hakura Huraa arranged us a new flight. At this point you will be asked to hand over your luggage and the next time you will see them is in your room at the resort. From the airport we were seated on a minibus, that took us to Cinnamon Hotels waiting lobby, near Male airport. In the lobby we enjoyed few complimentary drinks and snacks as we relaxed for a full hour in the massage chairs. When it was go time, the staff directed you to wherever you have to go and off you went on the Sea Plane. The trip with the Sea Plane took roughly 45minutes and it was an experience on its own. We both however fell asleep by the sounds of the hypnotizing propellers and woke up when the plane gently landed at Hakura Huraa. It was just me and my wife who stepped off the plane as the resort greeted us with what felt like a marching band of the island! There were drums, lays, welcome drinks of many sorts and so so many welcoming smiling faces : ) We stayed at a Water Bungalow and it was absolutely stunning! Without revealing too much, I'll just mention the essentials. Condition of the room was impeccable and it was cleaner everyday. We also had our own porch with stairs to the sea. Besides the dreamy milieu the vacation wouldn't have been as wonderful as it was without the staff! They are the real MVPs for the whole vacation. Everyone treats you like kings and queens and tend to your every need. They greet you with the biggest smile and keep the service running until the very last guest leaves the premises. We were pampered by our waiter Suoodh, who always greeted us with such energy and drinks ready on the table. The entertainment during evenings was guaranteed by the all so talented Rachel and Aziel! The serenading couple can sing, play, dance, and what not! They even taught guests Salsa and other dances. Every time we weren't snorkeling or exploring the sands and sea, we spent eating in the buffet or the bar. Food options varied everyday with some evergreen choices like the spaghetti station and pancake/waffle corner. All in all it was one of - if not the best - vacation we have ever been to. We've yet to experience any other islands in Maldives, but its safe to say Hakura Huraa is an excellent choice for an unforgettable vacation! Read less