LUX* Grand Gaube

We stayed at Lux grand gaube for a week recently Where do I start? The service. The service was honestly incredible. This is a theme throughout the resort- from front desk, house keeping to chefs and waiting staff. Thank you At reception Niv and Sandeep could not do enough. They were friendly attentive and you could tell they really cared Now for the food. The resort had so much to offer Starting at Beach Rouge which was honestly our favourite, Chef Deepuck is the most delightful , talented and kind gentlemen we’ve met. He catered to gluten free so well and made dishes on request too. He really went above and beyond to make sure our dietary requirements were met but also that we were enjoying each meal at Beach Rouge. The ice cream chef at Ici, Michael, was also Other staff that stood out were the following. Vishnu, who was always around. He made our stay feel more homely and always had time for us. He talked us through how to make an old fashion and the history of it- a session we’ll never forget. Akshay, great waiting staff, always attentive and on hand for our needs. Akil, great bar waiting staff. He had our drinks waiting for us before we could even order and could not do enough for us. Ashwan, really kind and heart warming. He especially came to say bye to us when we were leaving the resort. Veena and sita at breakfast ok the eggs , so patient and talented. Thank you for starting our days off in the best way The staff went out of their way for our infant. They have him lots of attention and couldn’t do enough to make sure he was comfortable. The resort catered for kids really well Read less

Our stay at this hotel was amazing, the service was one of the best parts as the staff are so helpful and friendly. In particular the beach staff : Reedoo, Veer, Chirag, Liam and Ash who served us every day on the beach during our stay. Also, the hotel rooms are fabulous, spacious and beautifully decorated and the beach is stunning. I recommend eating at the Inti restaurant, our waiter Naresh was welcoming and informative. Overall, we hope to come back one day as it was an extraordinary holiday Read less

  After a wonderful stay in the south of Mauritius at JW Marriott, Le Morne, we decided to continue rest of our journey in one of the luxury hotel – Luxe Grand Gaube. This resort is very popular amongst visitors especially for destination wedding and so on. However, our check in process was not very pleasant. After a long trop from South Mauritius, Casella Zoo, we reached there at 4 pm. There was no welcome drink for us and we kept waiting for nearly 1 hrs as Ms. Lisa at the reception was struggling to check some details. Then Ms. Sanjana came to the rescue. When the initial experience is not well, it says for rest of our stay. We were offered a room which felt so small and worn out interiors and furnishing. When we shifted to another room, it had a lizard near the desk (they killed the lizard with a spray) Room no. 3044 (if I recollect it correctly). Its just opposite and accessible to the ICE the ice cream shop over the beach. This room was better than what was given to us earlier. Finally we got comfortable staying here. The resort is spread across with demarcated areas for Adult rooms, family rooms, villas. Service: The service at restaurant were made better because of few staff which I have mentioned below in my special mention section. Housekeeping were tirelessly managing the dropping off of luggage as it seemed navigating a little difficult with a lot of manual work, Restaurant: There were 4 restaurants in total. The main restaurant (The Palm Court) is lively with live music/performance. The spread was good and even we got Indian options. Bodrum Blue is a Turkish restaurant but the menu was not super impressive and was very expensive. Inti was Peruvian restaurant, however we didn’t try this. Last one was Beach Rouge which is basically a bar restaurant just near the beach. Sport/amenities: It has a lot to offer for sports activities and is complimentary which is the highlight of our stay. They have Tennis courts, Paddle tennis court, Gym, Cinema, a lot of beach activities which are complimentary including scuba diving, sailing and so on. Please check picture on the list. There were various activities organized by the resort which is published everyday “Fitness & wellness”. One activity which I attempted was Qi Gong and Beach Zumba. There were other pools – Adult pool (near the adult rooms), Family pool at the Palm Court. PLAY - Kids club: is situated very far off beyond the Tennis court. It is very inconvenient to send kids all by their own. It had a tortoise, soft play area, kids pool. The Junk Art is also a highlight where they assist to create stuff from best out of waste which my daughter enjoyed. They also had a “Tree of Wishes” where you can put up wishes and hang it over the tree. There was a lot to do on the resort but no one explained what was there on the offerings. The staff can be motivated to attempt and make guest happy and comfortable. They need to be trained to be able to make a situation better by being proactive and addressing the issues especially for family with young kids. Nevertheless, I would like to mention few staff members who ensured that they made a good impression on our stay to make it more comfortable. Sports Club – Lindsay, Romi, Emanuel. Junk Art – Anaise and Mario (I couldn’t get to hear your Deepika Padukone story) Coach Dan who was very friendly and taught be the art of Qi Gong, I still follow this now and it is very helpful. The Palm Court – Antish, Akshay, Rishi and Dhiraj – they were very friendly and helpful, Chef Singh (Indian chef) Special thanks to Vinesh for taking care of our overall stay. Overall it could have been best of our stay which few of their other staff could have managed it well. Read less

Possibly the nicest hotel I've ever stayed in! Me and my Wife who is pregnant enjoyed 10 days at the hotel and these were probably the most relaxing 10 days of my life. The service is 10/10 and all of the restaurants off great quyality and variety of food. We took full advantage of the activities too, playing lots of padel and enjoying the water activities. The staff qwent above and beyond to make sure we had an incredible stay and we'll definitely be back next year! I also want to give a special shout out to Redoo who was made sure me and my wife were looked after each and every day. We hope when we come back he is there because he really made our trip special! Thank you so much to everyone at the hotel, its such an amazing place and we cannot wait to come back. Stanley & Sophie King Read less