Sands Suites Resort & Spa

Mauritius, Indian Ocean

The hotel

Nestled on the beautiful beach of Flic en Flac and surrounded by landscaped tropical gardens, this relaxed resort has a welcoming Mauritian atmosphere. The outlook across the lagoon and the bay of Tamarin, with Le Morne Mountain in the distance, is impressive. Being on the west coast of Mauritius, you'll also be spoilt by amazing sunsets. The beach here is bounded by two reefs, an inner one that gives the hotel's swimming beach privacy and an outer reef where there’s a selection of complimentary water sports on offer. Enjoy the translucent, calm lagoon and keep a watch from the terrace for the dolphins that come into the bay. When it comes to dining, there's the main Tamarind Terrace restaurant, the intimate Pink Peppercorn on the beach terrace, and Spices, with its refined indoor dining room or more casual outdoor terrace. It's clear to see why this resort has a high volume of repeat guests.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Golf
  • Tennis
  • Volley Ball
  • Water Skiing
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling

Where is it

On a beautiful white-sand beach on the west coast of Mauritius overlooking the Bay of Tamarin with the majestic Le Morne Mountain as a backdrop. Near the town of Flic en Flac, with its shops, bars and restaurants. Transfer time from Mauritius International Airport: 1 hour.

Hotel information

91 elegantly appointed suites on 3 floors. All suites with sea facing balcony or terrace, air-conditioning, satellite TV, WiFi, iron and board (on request), mini-bar*, safe, hairdryer, tea/coffee-making facilities, walk-in wardrobe, bathroom with separate bath and shower. Superior Suites are on the 1st and 2nd floors with remarkable lagoon views, and have 1 king-size bed or twin beds, sleeping maximum 3 adults and 1 infant or 2 adults and 1 child and 1 infant.

Half Board includes: Breakfast and dinner in the main restaurant, Tamarind Terrace. Guests can also dine around at the other two restaurants at Sands and a further three restaurants at sister hotel Maradiva Villas Resort & Spa with a credit towards the bill. Reservations may be required.

Deluxe Suites are the same as the Superior Rooms but located on the ground floor (some are interconnecting). They have a private terrace with direct access to the gardens and beach beyond, with 1 king-size bed or twin beds, sleeping maximum 3 adults and 1 infant or 2 adults and 1 child and 1 infant.

Beachfront Suites are set on the ground or first floor in a premium location with direct access to the beach and magnificent views of the bay of Tamarin. They have 1 king-size bed or twin beds, sleeping maximum 3 adults and 1 infant or 2 adults and 1 child and 1 infant.

Exclusive Suites are spacious and elegant, set on the first floor with one of the best views of the Indian Ocean. They have 2 balconies, a living/dining space and 2 bedrooms, sleeping maximum 3 adults and 1 infant or 2 adults and 1 child and 1 infant.

Tamarind Terrace restaurant (buffet breakfast and dinner; International and local delicacies), Spices Restaurant (Mediterranean cuisine with a local touch, open for à la carte dinner), PinkPepperCorn beach restaurant (romantic seafood dinners, reservation required). Dolphin bar. Swimming pool (heated during the winter). Sands Spa* (choice of treatments and massages). Fitness centre. Hair and beauty salon*. Sauna*, whirlpool and hammam facilities*. Complimentary water sports including water-skiing, sailing, snorkelling, pedaloes*, kayaking, stand-up paddle and glass-bottom boat tours. Tennis court. Beach volleyball. Bocce balls. Games room. PADI diving centre*. Dolphin boat trips*. Sunset cruise*. Big-game fishing*. Bike hire*. Yoga classes. Kids club* at adjacent sister hotel, Maradiva. Babysitting*. Live evening entertainment including Mauritian music, Sega and cultural shows. Golf available* (next door). Walking tours available. Complimentary WiFi. Room service*.

Good general access for guests who are able to walk short distances and can manage up to six steps. One handicapped fitted room on ground floor. For more information and contact details please check out our Special Assistance page

6 nights between 23 Dec–4 Jan.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2076)
  • Very good (497)
  • Average (104)
  • Poor (28)
  • Terrible (22)
Image of the Tripadvisor rating Perfect Honeymoon

Aug 22, 2019 Connor H

From the moment we arrived at the hotel, it was perfect. We were greeted by Poonam, who sat us down with welcome drinks and freshen up towels (smelt beautiful) which were very much needed after 25 hours of travelling. The rooms are spacious and have everything you need, all with spectacular views of the resort and Indian Ocean. We traveled half… Read more
From the moment we arrived at the hotel, it was perfect. We were greeted by Poonam, who sat us down with welcome drinks and freshen up towels (smelt beautiful) which were very much needed after 25 hours of travelling. The rooms are spacious and have everything you need, all with spectacular views of the resort and Indian Ocean. We traveled half board, and this worked out well for us with so many choices at Breakfast and Dinner. A big thank you to the lady who makes the omelettes in the morning as these are delicious and very popular as well as the friendly and welcoming ladies who greet you at breakfast and dinner. Dinner is a themed buffet each night (Indian, Chinese, BBQ, Fish etc), which is nice as you don't get the same food all the time. You can also choose to eat at the Pink Peppercorn and Spice restaurants and will receive 800 rupees towards this per person. We dined at the Spice restaurant on the Romantic menu (available for honeymooners), which was delicious, but probably wouldn't have dined here without the Romantic Menu as it didn't suit our tastebuds. The Pink Peppercorn restaurant is fish based, and the food was exceptional and we highly recommend. The staff also go above and beyond, with them arranging a special birthday surprise for me. The pool area is great, we never had a problem finding sun beds at whatever time of day and the selection of water sports is brilliant. The entertainment is just the right balance, with a few things on during the day, and a show/band in the evening which we enjoyed. The cocktails are AMAZING, and we were often served by Itesh who we found to be the most friendliest and attentive barman. Be aware that the water bottles at breakfast and dinner are not included in the price which we had expected. You do receive two bottles of water a day in your room though which are free. The maids keep the hotel so clean and chefs who produce wonderful food, clearly working very hard behind the scenes. Finally, a huge thank you to Selven who makes your holiday. He is exceptional at his job and always very chatty, attentive and helpful when you need advice. We will most definitely be returning, so thank you to all staff. Read less
Image of the Tripadvisor rating No next time.

Aug 14, 2019 michaelcT2490HR Perth, Australia

Stayed 7/8/19 for 4 nights and did not enjoy our time there as we hoped we would. The room was nice but smelt of cigarette smoke and whilst it is a non-smoking room, the fact that there is an ashtray with matches on the balcony suggest previous guests sit outside and smoke with the door open and the breeze blows the odour inside. The main issue… Read more
Stayed 7/8/19 for 4 nights and did not enjoy our time there as we hoped we would. The room was nice but smelt of cigarette smoke and whilst it is a non-smoking room, the fact that there is an ashtray with matches on the balcony suggest previous guests sit outside and smoke with the door open and the breeze blows the odour inside. The main issue we had was that the meals / food at the main restaurant were extremely disappointing on three of the four nights, a combination of lacking taste /and seasoning with poor variety and a lack of imagination all contributed to a bad experience. Except for the seafood night on the Friday, this was by far the the worst “5 Star” restaurant we have experienced during our 4 trips to Mauritius. To top this off, the lady at reception who assisted with our check was unfriendly and didn’t even ask if we enjoyed our stay, probably lucky for her that she didn’t or perhaps she has heard it all before? Read less
Image of the Tripadvisor rating Fantastic Beach Side Resort with Breath Taking View!

Aug 10, 2019 BigJun Houston, Texas

I recently did a vacation with family (included an infant under 2yrs) in Mauritius and we stayed in Sands Suites Resort & Spa for 5 nights. We loved it! We enjoyed their infiniti pool (very cool) and overall hospitality. I personally also enjoyed all their sports activities (including water activities). The hotel staff were very courteous and… Read more
I recently did a vacation with family (included an infant under 2yrs) in Mauritius and we stayed in Sands Suites Resort & Spa for 5 nights. We loved it! We enjoyed their infiniti pool (very cool) and overall hospitality. I personally also enjoyed all their sports activities (including water activities). The hotel staff were very courteous and helpful. I would like to recognize a few individuals here in my review. Harish - He was the man in charge on the day of our check-out. Our flight was scheduled to depart at 9pm and our checkout time was noon. Since we had an infant we requested a late checkout to handle our baby infant needs and rest. He was so understanding and went above and beyond to help. He temporarily gave an alternate room for us to wait and rest until we departed as our current room had an arrival. So thank you Harish! Next, I would like to recognize Yeshnee at the reception. She was born to do this job! Fantastic vocabulary and accent, great customer service. She was so nice to our baby daughter as well. I felt like she was part of the family. I would also like to recognize a few in the main restaurant - Shiksha, Raginee, Caussy. All three were great and catered so very nicely to all our needs, esp. our baby infant's needs. Thanks all! Hope to see you all again someday soon.Suggestion: Basketball Court added to the sports amenities/activities. As a tourister from USA, I would love to play some hoops by the beach-side! Read less
Image of the Tripadvisor rating Fabulous and beautiful resort with a great team of staff.

Aug 9, 2019 KGJandN Woking ,Surrey

We had a fabulous holiday at Sands Suites Resort and Spa, staying for 10 days. We are a family of four with two children aged 17 and 11 and all had a superb time. The hotel is beautifully located, with a lovely beach and mountain views and a large infinity pool. The beach is kept very clean and the gardens around the resort are beautifully… Read more
We had a fabulous holiday at Sands Suites Resort and Spa, staying for 10 days. We are a family of four with two children aged 17 and 11 and all had a superb time. The hotel is beautifully located, with a lovely beach and mountain views and a large infinity pool. The beach is kept very clean and the gardens around the resort are beautifully maintained. The hotel suites are large and spacious with lovely balcony views and also kept really clean by the excellent housekeeping service. The boathouse crew were very good at arranging any water based activities and I loved the snorkelling trips, which are available every day and we also arranged a Catamaran trip and a Dolphin watching trip both of which were amazing. Myself and my two daughters enjoyed the Aquagym classes in the pool - they were good fun! We didn't make much use of the Spa, but Spa staff were helpful in resolving a minor issue with my daughters gel nail paint. We would have liked the Jacuzzi to have been a little warmer, it was a little on the cool side for the few brief periods where the weather was a little cloudy and windy, although the steam room and sauna were fine. There are several possibilities for interesting excursions if you want to see more of the beautiful island. What really made the resort a lovely place to stay was that all the staff were very helpful, and courteous and seemed to always have a ready smile. The resort particularly excels in the food and drinks department - there is a wide range of cocktails from the bar, always beautifully presented. We really loved the beachside Samosas for lunch, so very tasty. Breakfast and evening buffets were a delight - always a wide range of food, prepared to a very high standard. As a vegan, I anticipated that my meal choice might be somewhat limited and was blown away by the response of the head chef, who prepared special meals just for me when most of the buffet dishes were non vegan and took the time to personally explain which buffet dishes were vegan and which were not. I always had a specially prepared dessert. Each of my meals were first class. I think this level of attention to my dietary requirements was absolutely wonderful and really made the holiday for me. Finally we all loved the 3 resort cats and 2 kittens - so adorable. I'm not sure if they have names but we called them all Marmalade! I wondered if a possible future guest activity might be the availability of a brief talk about the dolphin species and marine life in the area, and to learn how as tourists, we might support any conservation efforts in the area, and whether a more ecotourist focus could be a long term benefit for dolphins and the reef and for the resort. Read less
Image of the Tripadvisor rating Good place, poor service

Aug 6, 2019 Jacktwong Singapore

The resort is nice. Beach is good and room was spotlessly clean. The staff standards are inconsistent though, on one end, there are the very kind ones who always smile. The other end there are those who just go through the motion. We stayed here for 5 days, the staff were quick in clearing the plates in the resturant, but most of them though… Read more
The resort is nice. Beach is good and room was spotlessly clean. The staff standards are inconsistent though, on one end, there are the very kind ones who always smile. The other end there are those who just go through the motion. We stayed here for 5 days, the staff were quick in clearing the plates in the resturant, but most of them though don't bother to ask and just took it away, there was a time, my phone was knocked down because they just stretched their hands in without getting my attention first. There was also one occasion where I was eating. The staff came to ask if I needed a drink, I shook my head as I couldn't talk with food in mouth, despite being obvious it's not a good time to talk, they carried on to ask for my room number. What I thought could had been done better was to actually wait for me to munch finish first before asking. Most of the staff carry a long face. The staff at the kitchen, the resturant, the reception had the same problems too. Only one particular lady was consistently good. I didn't get her name, but she was always at the egg station. She remembers the preference and always smile. The breakfast spread was insanely good. Very wide variety and comes with good selection of drinks. The morning staff tend to be happier and smiled more often. They deliver a higher standard of service Come nighttime. The staff tend to be more moody. The food selection are good too. But one disappointing thing is no drinks are provided. Not even water. The water are charged at 125 rupees. The resturant do not allow guests to bring the bottle of water from the room too. It's strange that being a half board resort. The provide everything except the most basic. "Water". After paying for the resort, you can't help but wonder how much can a glass of water cost the resort. I would rather pay more for the rooms and have water included than to pay a single rupee for water. The check-in procedure wasn't fantastic too. We had a feeling the resort is very money driven. We were told everything that are chargeable. The beach towels, drinks, mini bars, laundry..... Even the farewell letter that was given (which was a nice touch) remind us to settle the bill too. Good things. Very nice location, good beach. One of the best if not the best here. Mountain facing and secluded. Good and huge room. Walk in wardrobe. Bathtub, u name it Very fast wifi Good food On the ball housekeeping staff. They clean even at dinner time. Read less