Veranda Grand Baie

Mauritius, Indian Ocean

Virgin rating

The hotel

Overlooking the beautiful bay of Grand Baie, the Veranda Grand Baie Hotel & Spa is bursting with Creole charm and is ideally located for exploring the nearby restaurants, bars and shops. All rooms have been sumptuously decorated with cool, soothing tones and are dotted amongst the grounds. Enjoy a pre-dinner drink from your private balcony or terrace, admiring stunning views of the surrounding gardens or swimming pool. Water sports are, of course, in ample supply. Windsurfing, kayaking, snorkelling and pedal boats are complimentary, as is a glass-bottom boat ride so you can admire life below the waves without getting wet! Pay a bit extra and you can join PADI qualified instructors on diving expeditions and set sail on the resorts catamaran for an exciting excursion. Whilst parents are lounging beside the pool, the Kids & Teens kiosk will keep little ones entertained with a whole range of exciting activities. There’s also the delightful Seven Colours Spa should a spot of pampering, well-deserved no doubt, appeal. Le Food Comptoir serves a delicious range of local dishes as well as more international favourites. Lazy Lobster, set right beside the ocean, is more suited to special occasions, taking you on a culinary journey you’ll never forget.

Amenities

  • Kayaking
  • Sailing
  • Snorkelling
  • Tennis
  • Windsurfing
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the north coast of Mauritius, overlooks the aptly named Grand Baie. The bustling town centre is just a short walk away. Transfer time from Mauritius International Airport: approximately 1 hour 15 minutes.

Hotel information

95 rooms on 3 floors in colonial-style buildings scattered throughout the grounds. All with air-conditioning, terrace or balcony, satellite TV, complimentary WiFi, mini-bar, tea/coffee-making facilities, hairdryer, iron and board* (on request). Apartments with 1 king-size bed and a trundle bed, small kitchen and bathroom, sleeping maximum 2 adults and 2 kids (under 12 years old).

All Inclusive option: includes daily buffet breakfast at the main restaurant. Daily lunch at the main restaurant. A Rs 500 credit per person per day for lunch at Beach restaurant (weather permitting). Daily dinner at the main restaurant. A Rs 700 credit per person per night for dinner at Beach restaurant (weather permitting). Afternoon tea/coffee and pancakes and/or daily Mauritian delicacies. Snacking options at the street food mobile kiosk. Soft drinks, juices, mineral water, local beers, cocktails, local spirits and house wines by the glass available at the bar. Picnic box available for guests leaving the resort for the day (must be booked 24-hours before at the Guest Relations/Reception counter).

Comfort Rooms with garden or pool views and 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 infant.

Family Comfort Rooms with the same facilities as a Comfort Room but with 1 king-size bed or two single beds and a trundle bed in a separate room, sleeping maximum 2 adults and 2 children or 2 teenagers and 1 baby (cot on request).

Privilege Rooms are larger with garden or pool views and 1 king-size and single bed, sleeping maximum 2 adults and 1 child or 1 teenager. Guests staying in Privilege Rooms receive:

- A la carte dinner on a daily basis (without supplement* and excluding seafood) at the Beach restaurant

- One full day catamaran cruise (once per stay) including open bar and lunch on board (departure from Veranda Paul et Virginie hotel’s jetty and weather permitting). Minimum 7 nights stay required

- Upgraded room experience with a pillow menu included

- Nespresso machine (capsules available with a supplement).

2 restaurants and 2 bars including Le food Comptoir (buffet restaurant, breakfast, lunch and dinner), Lazy Lobster* (beach restaurant, à la carte seafood menu). La Varangue main bar. La Crique beach bar.

Swimming pool, including kids pool area. Spa* with 3 massage rooms and beauty bar with blow dry, make up and nail services. Fitness centre. Kids & Teens kiosk with daily activity programme. Non-motorised water sports include windsurfing, kayaking, pedal boats and snorkelling. Scuba-diving*. Fishing*. Beach tennis. Bicycle rental*. Golf at the Heritage Golf Club*.

Babysitting service*. 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1655)
  • Very good (875)
  • Average (219)
  • Poor (91)
  • Terrible (66)
Image of the Tripadvisor rating Don't Book This Hotel - Not Worth It!

Jun 19, 2024 Laurine L

Our recent stay at the Veranda Grand Baie was extremely disappointing to say the least. We stayed in June 2024, and our entire experience was very far from the 4 star hotels we were expecting. Despite having a smooth check-in, we spent our first night with a room full of cockroaches, and as much as we understand we are in a tropical country and… Read more
Our recent stay at the Veranda Grand Baie was extremely disappointing to say the least. We stayed in June 2024, and our entire experience was very far from the 4 star hotels we were expecting. Despite having a smooth check-in, we spent our first night with a room full of cockroaches, and as much as we understand we are in a tropical country and these sort of things can happen, we were quite disappointed about the slow reactivity of the staff to deal with this matter the next morning. Having to remind the reception multiple times (both over the phone and physically at the reception) to kindly ask to send someone was not exactly the service we were hoping for! This could have been all forgotten quickly but unfortunately we also had to deal with a shower issue that same morning. Our bathroom was completely flooded as soon as we would take a shower. We spent that morning calling the reception and having to wait for someone to come and take a look at it - of course this person never came to investigate. However, we did have a visit from a staff member to come and check our mini bar, which was an absurd situation to be in. FIY, they are all about charging you more money! That's the only time, I've seen them being very reactive. We find it extremely frustrating that we had to make our way to the reception with our luggages and request to be allocated to another room when this should have been offered in the first place by the Veranda staff. All of these, meant that we waisted our first morning at the hotel when we had other plans, especially for our first day in Grand Baie. From that point on, everything went a little downhill for us and we started noticing many small details that we were not happy about. To name a few; part of our luggages were forgotten and not brought to our new room, meaning we had to call ONCE MORE the reception, being treated like we are not clients on the resort beach until giving our room number, no apologies given for the inconvenience of the cockroaches and bathroom flood, we were told to carry our own luggages to the car when checking out when someone came to help us for our check-in, prices in the hotel shop not reflecting the hotel tax added on top when paying, neither it was even mentioned or explained in the first place. Everything felt very money orientated, and it wasn’t even subtle. Having stayed in many 4/5 star hotels, Veranda definitely doesn’t offer the standard service of those establishments. Don't bother! Read less
Image of the Tripadvisor rating Go for the Veranda Grand Baie Hotel

Jun 14, 2024 AhmedNouira Vienna, Austria

Best location in Grand Baie (the northern Westside) friendly staff, nice atmosphere and beautiful garden The public beach La Cuvette is better than the private beach of the hotel
Image of the Tripadvisor rating Wonderful Birthday celebration

Jun 13, 2024 522ashac Beau Bassin - Rose Hill

Stayed there with my family and friends to celebrate my birthday. Hotel is well situated. Staff was kind gentle and very helpful. Our rooms were well equipped clean and comfy. We enjoyed the food as well as the infinity edge pool. But would prefer a heated one. We were mesmerised by the fire show but lack entertainment like a good Dj or a… Read more
Stayed there with my family and friends to celebrate my birthday. Hotel is well situated. Staff was kind gentle and very helpful. Our rooms were well equipped clean and comfy. We enjoyed the food as well as the infinity edge pool. But would prefer a heated one. We were mesmerised by the fire show but lack entertainment like a good Dj or a discotheque. Nevertheless u can drop by the Njoy pub which is only few steps ahead. We could try archery table tennis and billiard at the game corner. Overall we had a wonderful time. Thks to Veranda team who made our stay pleasant n enjoyable.😊 Read less
Image of the Tripadvisor rating Never fail to impress!

Jun 10, 2024 MedhaRamcharan

This was my second stay at the hotel and still impressed by this property! We were warmly welcomed, although it was a busy day, the arrival area was full, there was a proper communication and waiting for our turn to check in was not an issue as we were offered an arrival cocktail of our choice, which was delicious! The room was well prepared, as… Read more
This was my second stay at the hotel and still impressed by this property! We were warmly welcomed, although it was a busy day, the arrival area was full, there was a proper communication and waiting for our turn to check in was not an issue as we were offered an arrival cocktail of our choice, which was delicious! The room was well prepared, as it was shared by 3 adults, and well cleaned. The buffet for dinner and breakfast was varied, with fresh products and very tasty. I was warmly welcomed at the spa and the massage was excellent. I won't mention the names of those I could remember, but surely the service from the Veranda Grand Baie family is simply outstanding! Read less
Image of the Tripadvisor rating Holiday 2024

Jun 9, 2024 263ulap Germany

I hade really relaxing holiday. Nice place. Very friendly staf, Ajay Coconut,Ansaya,Odesh always helpful and funny. Hotel have a good location close to the bars,restaraunts,night clubs and shops.Direkt on the beach.Beautiful garden,a lot of flowers and plants.I like it.