The David Citadel Hotel

Jerusalem, Israel

Virgin rating

Superior New City View Room
Superior New City View Room

The hotel

An oasis in one of the most celebrated cities, the David Citadel puts you right in the core of Jerusalem. Sophisticated dining, a serene spa, and a heated pool overlooking yellow-stone rooftops — relaxation may just be high on your agenda here. It’s not all about down-time though. Step out of the grand entrance and be taken back to Old City living. Wander through streets of fascinating culture, and end up at some of the oldest historic sites known to man.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

Overlooking and a short stroll to the Old City, the main historical sites are within walking distance. Mamilla Mall is also a short walk away (the only open-air mall in Jerusalem). Transfer time from Ben Gurion Airport: 1 hour 30 minutes.

Hotel information

All rooms and suites have TV, New City views, complimentary newspaper, WiFi access*, complimentary bottled water and Bvlgari bath amenities. Superior Rooms are 323 sq ft and have 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Deluxe - Balcony and Old City View Rooms are 323 sq ft and have a private balcony showcasing views of the Old City and pool. With 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Superior Family Rooms are larger at 430 sq ft, with a large sitting area and 1 king-size bed or twin beds and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Alcove Deluxe Rooms are 430 sq ft and have a private balcony with Old City views, with a large sitting area and 1 king-size bed or twin beds and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suites are 506 sq ft and feature a private terrace with Old City views, a large sitting area and marble bathroom, with 1 king-size bed or twin beds and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

 

Scala (local cuisine, open for dinner). Sushi Bar (open for dinner). Seasons (buffet dining, open for breakfast, lunch on Saturdays and dinner on Fridays). Grill Bar (poolside light meals). Lobby Lounge (sandwiches and light bites). Outdoor heated swimming pool. Spa* with wet and dry saunas. Gym. Children's play centre.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2677)
  • Very good (478)
  • Average (182)
  • Poor (110)
  • Terrible (90)
Image of the Tripadvisor rating Hotel Staff Will Ensure Outstanding Visit

Apr 30, 2024 David V

Just returned from 1 week family holiday. From checkin to checkout, every aspect of our stay was elevated by the staff who were always ready to step in to help yet were never fussy or pretentious. Guest Relations Manager Munir sets the tone, as he is visibly present every day invariably interacting with guests in the dining room, front desk or… Read more
Just returned from 1 week family holiday. From checkin to checkout, every aspect of our stay was elevated by the staff who were always ready to step in to help yet were never fussy or pretentious. Guest Relations Manager Munir sets the tone, as he is visibly present every day invariably interacting with guests in the dining room, front desk or lobby, and supervising his team including Mousa to engance the experience of their guess (amazingly helpful to us with a very special request - thanks again!) Concierges including Eviatar, Ori, Jaime and Jonathan were always cheerful, and ready to help. Dining staff similarly outstanding, especially our tireless cheerful breakfast waiter Said, who magically materialized at just the right moment, ballroom manager Dvosh and our young and energetic waiter Ameer. Phone calls to housekeeping were answered immediately, items at our room within minutes, and inevitably followed by a confirmatory phone call from a manager verifying the matter was completely resolved - a virtually unheard of dedication in a hotel this size. While the hotel staff clearly make your stay, the hotel remains in great physical condition, rooms are modern , tastefully appointed and clean. And no matter how many times you are lucky enough to dine on the fourth floor terrace, your wholesome, healthful contemporary Middle Eastern cuisine will be made even more delicious by the amazing views of the walls of the Old City of Jerusalem. Coming back ! Read less
Image of the Tripadvisor rating We visited Israel for a Bar Mitzvah of a family member.

Apr 11, 2024 Rondf20725

We had an amazing experience once again at the David Citadel. Baha and his team were extremely attentive and anticipated our every need without fail. The food was fantastic and the staff was plentiful and couldn’t do enough to make sure we had everything we needed. The rooms were clean and housekeeping was there to replenish our water bottles and… Read more
We had an amazing experience once again at the David Citadel. Baha and his team were extremely attentive and anticipated our every need without fail. The food was fantastic and the staff was plentiful and couldn’t do enough to make sure we had everything we needed. The rooms were clean and housekeeping was there to replenish our water bottles and towels without having to even ask. The views of the old city from our room were breathtaking. The gym has everything you need no matter what type of workout you prefer. The pool was refreshing and perfect for doing laps. We will definitely stay there again on our next visit to Israel which will hopefully be very soon. It was another amazing experience in Jerusalem at the David citadel. Read less
Image of the Tripadvisor rating my return to the david citadel hotel!

Mar 27, 2024 rhubarb07666 Jerusalem, Israel

have not stayed here in over 15 years but the hotel has been upgraded, refreshed. breakfast buffet was plentiful & interesting. overall hotel service was excellent. my room, alcove deluxe old city, was well appointed, clean & modern. housekeeping staff was efficient & there early every single morning. i wud like to single out Yael Kofman, in the… Read more
have not stayed here in over 15 years but the hotel has been upgraded, refreshed. breakfast buffet was plentiful & interesting. overall hotel service was excellent. my room, alcove deluxe old city, was well appointed, clean & modern. housekeeping staff was efficient & there early every single morning. i wud like to single out Yael Kofman, in the call center, for praise. she helped me rearrange my reservation after ElAl changed my flight. she was efficient, followed up with all my requests, made some excellent suggestions & even called me n NJ to ensure that all the new details were correct. very impressive customer service!! i will definitely be back!! Read less
Image of the Tripadvisor rating Pretty average hotel that is a faded glory.

Mar 12, 2024 E1532OUpaulb

You know … it’s not a bad hotel. Maybe years ago it was great hotel. But now, it feels dated, dark and dingy with scuff marks and flaking paint in the rooms. Menus and information on the desk are worn and torn. Toiletries kinda basic. Surly front desk staff. Uninspired staff otherwise. Maybe it’s the times. Breakfast buffet just ok. Executive… Read more
You know … it’s not a bad hotel. Maybe years ago it was great hotel. But now, it feels dated, dark and dingy with scuff marks and flaking paint in the rooms. Menus and information on the desk are worn and torn. Toiletries kinda basic. Surly front desk staff. Uninspired staff otherwise. Maybe it’s the times. Breakfast buffet just ok. Executive lounge a major disappointment with no service and limited, uninspired food items. Restaurant nice view but again, not exceptional. They need a major renovation, better trained staff, better food, totally revamp the executive lounge. Seems like there is space in the market for competition. Until then why should they bother? Plus side, location is great and nice views. Read less
Image of the Tripadvisor rating NO SERVICE HIGH PRICES GO ELSEWHERE NOT HANDICAP FRIENDLY

Mar 3, 2024 samuelmR392MF

The Shabbos meal had such poor service we had to place our fish plates and utensils on the carpeted floor in the main dining room. One family member had a cane and waved it frantically to attract a waiter without success. Our nearest table saw our predicament and several diners left to find us a waiter without success. After our “visit” the hotel… Read more
The Shabbos meal had such poor service we had to place our fish plates and utensils on the carpeted floor in the main dining room. One family member had a cane and waved it frantically to attract a waiter without success. Our nearest table saw our predicament and several diners left to find us a waiter without success. After our “visit” the hotel offered us a discount to stay again!!!! (Perverse logic) Yazan Atrash Custoner Service apparently has a full time job placating disgruntled customers as promises exceed capacity at this property. And offering us a 50% discount on a future visit. The family occasion was a milestone birthday. We always try to see the other side in any issue but our complaint actually resulted in the property trying to charge us for Shabbos lunch which we were told was included in the original package purchased by our daughter who bought for us as a present. (Age 20) I sent these specifically to the parent company Set and am waiting for a reply. In the meantime I don’t think we are alone and we are building a website for each guest to document their very very terribly expensive visit to a location who only looks to their bottom line. Sad news for us all as the facility could be a real jewel. Read less