One & Only Royal Mirage - The Palace

Dubai Beach, Dubai

Virgin rating

The hotel

Bursting with intricate arches, domes and towers, One&Only Royal Mirage pays homage to Arabian architecture with plenty of rich green courtyards and colourful gardens to wander in at leisure. Divided into three zones, The Palace is located alongside the beachfront with many swimming pools to laze by, a water sports centre, three tennis courts and a KidsOnly play centre.

Amenities

  • Wheelchair access
  • Bar
  • Internet Access
  • Restaurant
  • Spa
  • Swimming Pool

Where is it

The resort overlooks the Arabian Gulf on Palm Island Bay, Jumeirah Beach. Transfer time from Dubai International Airport: 35 minutes.

Hotel information

437 elegant rooms and suites within the whole resort. All accommodations in The Palace boast calming neutral tones and enhanced open spaces. Rooms also offer 40” full HD LCD TV, DVD player, WiFi access, vanity units and balcony/garden terrace. Palace Superior Rooms are sea-facing and overlook the gardens with 1 king-size bed, sleeping maximum 2 adults and 1 child.


Half board: breakfast at Olives. Evening dinner can be enjoyed on buffet dinner basis. This can be enjoyed at either Olive Restaurant, or The Rotisserie. Alternatively a set-menu can be enjoyed at Tagine, Beach Bar & Grill and EauZone. Guests on the Half Board programme will receive a 25% discount on the food bill on evening dinner at Drift, Celebrities and Tresind restaurants at One&Only Royal Mirage and also at sister property One&Only The Palm restaurants.

Palace Manzil Superior Rooms are located in the quiet wing of The Palace and are accessible by a private entrance. Rooms are sea-facing and overlook the gardens, with 1 king-size bed sleeping maximum 2 adults and 1 child.

Palace One Bedroom Executive Suites are located within the south wing of The Palace and are sea-facing. The suites have a separate lounge/dining area and a separate bedroom, with 1 king-size bed, sleeping maximum 2 adults and 1 child. Two Bedroom Suites are also available.

Palace Manzil One Bedroom Suites with 1 king-size bed sleeping maximum 2 adults and 1 child. Two Bedroom Suites are also available.

The Two Bedroom Royal Suite offers a spacious living room with Palm Island Bay views from a balcony, seperate dining area and two bedrooms, sleeping maximum 4 adults.

Manzil benefits

Enjoy exclusive privileges with Manzil (only open for guests staying in Manzil Superior Rooms and Manzil Executive Suites):

- Private check-in and check-out

- Dedicated host

- Daily breakfast served at Olives

- Daily afternoon tea and evening cocktails at Celebrities bar.

  • Book by 15 May 2024  to receive up to 55% off room rate plus a complimentary upgrade to half board with stays between 9 Apr '24– 7 Jan '25. Terms and conditions apply. Blackout Dates apply. Applies to certain room types.

8 restaurants located around the resort. The Palace - Olives (breakfast, lunch and dinner), Tagine (Moroccan influence, dinner only, open Tue-Sun, entertainment by Moroccan Duo), Celebrities (European à la carte and Tapas Menus, breakfast and dinner), The Beach Bar & Grill (seafood, steaks and salads, lunch and dinner). Arabian Court - The Rotisserie buffet restaurant (breakfast, lunch and dinner, nightly entertainment), Tresind (progressive Indian cuisine, dinner only, open Mon-Sat), Eauzone, on the beach (à la carte lunch and dinner). The Residence & Spa - The Dining Room menu serving the freshest ingredients (breakfast, lunch and dinner). 6 bars and lounges including The Jetty Lounge and The Rooftop Lounge & Sport Lounge.

1 km private beach. 4 swimming pools (1 for exclusive use of Residence & Spa guests). DRIFT Private Beach Club*. One&Only Spa* and Traditional Oriental Hammam*. Health and Beauty institute* with fitness centre. 3 floodlit tennis courts*. Activities* include sailing, windsurfing and water-skiing. Kids club (4-11 years) and playground. Complimentary daily access to Atlantis Aquaventure (per person per room).

Complimentary WiFi across the resort.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay applies.

* Denotes local charge. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4984)
  • Very good (526)
  • Average (197)
  • Poor (86)
  • Terrible (61)
Image of the Tripadvisor rating One and Only with a 4 month old

Apr 18, 2024 567olivero

This is a beautiful hotel, set in large grounds (think it’s 60 acres) and I can see its appeal but the experience just didn’t live up to the cost (£950 per night half board) What we liked - One of our motivators to book was having had an utterly flawless experience at the One and Only in Mauritius the prior year. The overall service and property… Read more
This is a beautiful hotel, set in large grounds (think it’s 60 acres) and I can see its appeal but the experience just didn’t live up to the cost (£950 per night half board) What we liked - One of our motivators to book was having had an utterly flawless experience at the One and Only in Mauritius the prior year. The overall service and property is comparable. The site is large and beautifully maintained. The food at the included half board restaurants is of a very high quality. It’s effectively 3 hotels on one site and so on alternate nights the buffet restaurant at the Palace or the Arabian court (2 of the hotels) have a theme, for example an Italian A La Carte one night at Palace and seafood at Arabian Court another. This stops you feeling like you’re always eating a buffet at the same site. The half board credit is enough for c 70% of your meal at the other restaurants and so the incremental cost to eat at e.g. Beach Bar and Grill or Eauzone (both not inc in half board plan) for supper is modest. What we didn’t like - The wine list is extortionately expensive. Possibly this is an import duty / wine tax problem but a mediocre bottle of supermarket wine for £10 in the uk was their cheapest bottle at $80 equivalent. We’re happy to pay more for wine but paying >$150 for a £25 Uk bottle seemed like madness. Service - we travelled with our 4 month old and were specific and detailed about his need for a car seat safe for a child that age. What we got at the airport was a £100k car and a battered old car seat worth about a pound, suitable for a 2 year old, facing the wrong way (forwards) and thus ultimately dangerous - we had landed and so there wasn’t much we could do at the time. Whilst the concierge was keen to help (they outsource to a separate driving company) I had to chase this for five days in a row and resulted in much unnecessary stress. I also checked local rules / laws and they are the same as the Uk and so hard to grasp how our request was such a challenge to solve. Albeit it was in the end, the night before our departure. Check in was a total farce, first we were taken to the wrong hotel (Arabian court), all bags unbacked, welcome drinks, lots of “we will take you to your room shortly” - an enormous relief as all very tired and 2.5 hours before check in. Then “sorry this isn’t your hotel”, put everything back in the car (site is large) then whole process again, plus room not ready, went to the gym to shower and change, it then took 25 mins for them to find / bring us our bags (brought us the wrong ones 3 times) so we were able to change. All added stress when doing so with a 4 month old. Noise - a number of reviews mention this - there is a a day party most days at the Five Palm (see my diagram) and if the wind travels in the right direction you can hear the constant thump of bass until the evening. I measured 65 decibels on my balcony at 9:30pm. We didn’t complain a s what could we expect them to do! Constriction - whilst this isn’t exceptionally loud (or wasn’t whilst we were there) this background noise is also constant. There are multiple towers being built adjacent to the One and Only. See pics We can easily solve the car seat problem by bringing one, the other service stuff I could prob ignore but paying nearly £1k per day to listen to a party at another hotel or construction noise is not on. Read less
Image of the Tripadvisor rating Wow experience by housekeeping

Apr 18, 2024 Dawn G Ashford, United Kingdom

The bedding was to die for and the best service ever by Abhishek nothing ever to much I will say 5stars Will be here again for the luxurious service. The room was serviced daily to a high standard thank you. I feel wow in this luxury property. Heartful thanks and appreciation to abhishek.
Image of the Tripadvisor rating Unfortunately the greatest achievement at this price point is making a client feel like a second class citizen

Apr 18, 2024 jade682014 Droitwich, United Kingdom

Disappointing. Some wonderful staff who make a difference, a great beach, a good beach bar but rooms lack detail. No room service menu, mini bar not replenished for a day or so, no kettle. All provided quickly when asked but that’s not really the point. Food good. Breakfast lacks a degree of choice and whilst good it was the smallest selection in… Read more
Disappointing. Some wonderful staff who make a difference, a great beach, a good beach bar but rooms lack detail. No room service menu, mini bar not replenished for a day or so, no kettle. All provided quickly when asked but that’s not really the point. Food good. Breakfast lacks a degree of choice and whilst good it was the smallest selection in a hotel of this boasted grade for a long time. Read less
Image of the Tripadvisor rating Come if you want guards to humiliate you

Apr 16, 2024 yarosb2018 Bucharest, Romania

Not sure if this actually legally has 5 stars, they act on 3 max. Any complaint you have with them, they just trying to calm you down so the other guests don't hear. 0 effort to actually hear you help you. No interest in maintaining you as a customer. You can tell they're spoiled by easy money of stupid guests who doesn't know better and think… Read more
Not sure if this actually legally has 5 stars, they act on 3 max. Any complaint you have with them, they just trying to calm you down so the other guests don't hear. 0 effort to actually hear you help you. No interest in maintaining you as a customer. You can tell they're spoiled by easy money of stupid guests who doesn't know better and think this is the best Dubai has to offer. Read less
Image of the Tripadvisor rating Noisy Rooms/ Staff not OK.

Apr 14, 2024 834wissamf

Bed customer experience. Noisy room. Another room was next to a storage area. They changed my room 3 times and wasted 2 nights out of 7 because of that. The previous management was much better than the new one. I never faced a single issue during my previous stays.