Sofitel Dubai The Palm

Dubai Beach, Dubai

Virgin rating

The hotel

Sofitel Dubai The Palm, is a unique luxury 5-star resort on the East Crescent of the world’s famous island Palm Jumeirah fusing warm Polynesian welcome with outstanding Arabic hospitality adhering to French elegance. ‘Live the French Way’ stays at the core of every visit to this beautiful tropical retreat, where you will experience ‘Magnifique’ in an enchanting environment inspired by the culture and architecture of the South Pacific, ensuring you are relaxed, revived and restored. 

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Babysitting service
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

Located on the East Crescent of the iconic Palm Jumeirah, 700 metres from Atlantis Aquaventure waterpark, and a 20-minute drive from Burj Khalifa and the Dubai Mall. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

360 rooms and suites and 182 serviced apartments. All with air-conditioning, balcony, LCD TV with DVD player, telephone, Bose wave audio system, WiFi access, mini-bar*, tea/coffee-making facilities, safe, hairdryer, iron and board, and L'Occitane amenities. 

Luxury Sea View Room with 1 king-size bed, sleeping maximum 2 adults.

Board Basis options:

Half Board option: includes breakfast and guests are entitled to choose either lunch or dinner on a daily basis when staying on Half Board. Dine-around concept is available in 6 selected outlets mentioned below. On 31 Dec Half Board will be available for lunch only.

  • Manava - International buffet
  • Maui - Beachside light fare and grills, special Half Board set menu
  • Porterhouse - steak and grills, special Half Board set menu
  • The World Eatery - International cuisine, special Half Board set menu
  • Moana - fish and sushi, special Half Board set menu
  • Hong Loong - Pan-asian, special Half Board set menu

Premium Half Board dine around: includes lunch or dinner. Unlimited selection of alcoholic and non-alcoholic beverages, redeemed at Manava, Zoya, Porterhouse, The World Eatery, Moana or Hong Loong. Drinks served by the glass only. Cocktails, mocktails and smoothies are excluded. 

Full Board option: same as the Half Board option but with lunch and dinner. On 31 Dec Full Board is not available.

Premium Half Board 

Please note: restaurant options are subject to change.

Luxury Palm View Room with 1 king-size bed and 1 sitting sofa, sleeping maximum 2 adults and 1 child (under 12 years).

Junior Suite with either sea view or Palm view (subject to availability), with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).

Prestige Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years). Prestige Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.

Beach Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 3 adults. Beach Suite Palm View also available. Beach Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.

Opera Suite with 2 king-size beds, separate living room and sofa suitable for a child, sleeping maximum 4 adults and 1 child (below 12 years). Opera Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.

One Bedroom Apartment, with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children (under 12 years).

One Bedroom Sea View Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children.

Two Bedroom Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.

Two Bedroom Sea View Apartment, with master en-suite bedroom with 1 king-size bed, additional twin bedroom and sitting sofa in living room, sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.

12 restaurants, bars and lounges; Manava (International buffet for breakfast and dinner), Hong Loong (Pan-Asian cuisine with a contemporary twist), Porterhouse Steak and Grills, Moana (Peruvian-Japanese fusion), Laguna Lounge (trendy beachfront lounge featuring live music), The World Eatery (International cuisine à la carte), Maui Beach (International cuisine), Cabanas (romantic beach side dining on request*). Lobby Lounge, Maui Beach Bar, Porterhouse Bar, Reply Sport Bar, The Library, Gelati ice-cream. Private 500-metre beach. 6 outdoor swimming pools (additional swimming facilities available at the Spa) including kids' pool with slides. Sofitel Spa by L'Occitane* with 4 outdoor cabanas, steam and sauna rooms. 24-hour Sofitel Fitness high-tech gym. Water sports*. 2 multi-purpose tennis courts. Eco Golf. Amura Kids Club (open 9:00am-8:00pm, aged 4-12 years). Gaming zone. Complimentary WiFi access in rooms and public areas. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.

3 nights between 27 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12125)
  • Very good (1776)
  • Average (590)
  • Poor (223)
  • Terrible (175)
Image of the Tripadvisor rating Fabulous

Apr 12, 2024 sinemchn

Beautiful place with an amazing view and good vibe. We enjoyed the food and drinks a lot, special thanks to Anthony he made it very special for us as we came to celebrate a birthday. He was very attentive and friendly. We will come again for sure!
Image of the Tripadvisor rating Premier lounge customer service is excellent

Apr 12, 2024 RebeccaB1982 London, United Kingdom

We have stayed in the Sofitel on and off for nine years and we love it. The service is excellent in all aspects. this stay we have to mention Jia in the premier lounge he has been super friendly and helpful and provides excellent service. He knew what we liked to drink, super efficient and always smiling! I sincerely hope he gets recognised for… Read more
We have stayed in the Sofitel on and off for nine years and we love it. The service is excellent in all aspects. this stay we have to mention Jia in the premier lounge he has been super friendly and helpful and provides excellent service. He knew what we liked to drink, super efficient and always smiling! I sincerely hope he gets recognised for his excellence and brilliant customer service. We can’t wait to be back! Read less
Image of the Tripadvisor rating Amazing EID stay!

Apr 12, 2024 judithanndrew Philippines

We chose to stay here during eid break for the great location, nice and clean accommodations and amenities.They have very helpful and kind staff ( thanks to Jenny and Mike, keep up the good work!) .Thanks to Shaheen and Rodolfo for the good F&B service by the beach. Highly recommendable hotel! Will definitely come back ⛱️⛱️⛱️⛱️⛱️☀️🌊
Image of the Tripadvisor rating Great stuff, heartfelt and authentic!

Apr 12, 2024 Philipp M

During our stay we appreciate the wonderful, kindly & professional service of the lounge team! The service never left anything to be desired at any time.Special thanks to Rahul, Joseph, Kiran, Agustina, Ei Ei, Akash, Myat, Shoon and Elena! All the best to guys! Take care and hopefully see you again yours Philipp
Image of the Tripadvisor rating Breakfast experience at Sofitel The Palm

Apr 12, 2024 Mohamed A

Amazing breakfast experience , thanks a lot for Mr Waqas to make it so special for my family , we had to spent lovely Eid Holidays like every year , cheerful staff and amazing service everywhere in all corners of the hotel , we will ensure to be here every year