W Dubai - The Palm

Dubai Beach, Dubai

Virgin rating

The hotel

Arguably the globe’s coolest name in hotels, the W has finally hit Dubai’s coveted Palm Jumeirah neighbourhood. Seriously stylish, it brings the W’s famous VIP vibe with it, with audacious design and décor, Michelin-starred master chefs at its signature dining venues, a spa that mixes chilled massages with playful party-prep treatments like coloured lashes, and chic hangout spaces like SoBe – a rooftop bar with 360 degree views over Dubai’s skyscrapers and the Arabian Sea. The fashionable feel continues down at W The Palm Dubai’s WET Deck, where you’ll find a pristine sandy shoreline, DJ booth, and space-age cabana pods sitting on pool-top platforms.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the west crescent of Palm Jumeirah, Downtown Dubai is 25 minutes away. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

292 rooms and 57 suites. All with furnished balcony, air-conditioning, LCD TV, iPod docking station, alarm clock, mood lighting, complimentary WiFi access, iron and ironing board, tea/coffee-making facilities, bathroom amenities, hairdryer, robe and slippers, W Signature Bed and the W MixBar. 

Wonderful rooms with partial sea views from the balcony, with 1 king-size bed and sofa bed, or 2 double beds, sleeping maximum 2 adults and 2 children.

Half Board: Breakfast, plus lunch or dinner. Beverages are not included in the meal plan.

Full Board: Breakfast, lunch and dinner. Beverages are not included in the meal plan.

- Buffet breakfast at LIV  

- Lunch available at LIV (buffet), Torno Subito†, Wet/Wetdeck & Beach† or W Lounge†  

- Dinner available at LIV (buffet), Torno Subito†, Akira Back†, Wet/Wetdeck & Beach†, SoBe† or W Lounge†  

† denotes a credit of AED 150 per person per night to be redeemed against the final food bill.  

Kids aged 12 and below dine for free from the kids menu (available at all outlets).  

For Torno Subito, Akira Back and SoBe, reservations are required in advance and are subject to availability.

Hotel promotions, in-room dining and MixBar are not included in the offer.

Saturday and Sunday Brunch/Holidays/National Days are not included in the offer. 

Guests who have booked the Half Board Package can now choose to dine at over 130 restaurants in the UAE. This is applicable at any Marriott International hotel participating in the Dine Around by More Cravings Half Board Package.  

Half Board/Full Board inclusions are subject to change. 

Fabulous Rooms with ocean views, and either 1 king-size bed with sofa bed, or 2 double beds, sleeping maximum 2 adults and 2 children. 

Spectacular Rooms with skyline views, and either 1 king-size bed with sofa bed, or 2 double beds, sleeping maximum 2 adults and 2 children. 

Spectacular Terrace Room with an extensive balcony with views of the WET deck and the Dubai skyline, with 1 king-size bed and sofa bed, sleeping maximum 2 adults and 2 children.

Cozy Rooms (max. 8/9) which consist of two connecting spectacular rooms, sleeping maximum 4 adults and 4 children.

W Suites with separate living room room area, partial ocean views, and bedroom with walk-in closet and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Mega Suites (max. 8/9) which combine a spectacular guest room with the W Suite, sleeping maximum 5 adults and 4 children.

Cool Corner Suites with uninterrupted ocean views, separate lounge area with dining table, vinyl player and bedroom with 1 king-size bed, sleeping maximum 2 adults and 2 children.

Fantastic Suite with palm or sea views from the expanded terrace, separate lounge area with dining table and vinyl player, and bedroom with 1 king-size bed, sleeping maximum 2 adults and 2 children. 

Marvelous Suite featuring separate lounge area with dining room and bar, exclusive amenities such as Dyson hairdryer, rainfall shower and free-standing bathtub, and bedroom with 1 king-size bed. Marvelous Suites are also available with a jacuzzi on the terrace, with skyline views. Sleeps a maximum of 2 adults and 2 children.

LIV (International menu; all-day dining). W Lounge (small plates; all-day dining). Torno Subito (Italian menu by Chef Massimo Bottura, open for lunch and dinner). Akira Back (Japanese cuisine, open for dinner). SoBe (rooftop lounge with 360 degree views, serving tapas style plates and late night drinks - adults only after 8pm and all day on Saturday). WET Deck (poolside light bites and drinks).

Daytime and evening entertainment including live music and DJ sessions. 

WET® Deck pool and beach club featuring 12 swimming pools including a shaded kids' pool. AWAY® Spa* with full treatment menu, steam room and plunge pools. 24-hour FIT fitness centre with fitness classes available*. Rami Jabali Salon*. Games room.

Complimentary WiFi access. Whatever/Whenever® service* featuring a 24-hour concierge. 24-hour room service*. Complimentary self-parking. Babysitting service*. Laundry service*. W The Store. 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2202)
  • Very good (192)
  • Average (78)
  • Poor (45)
  • Terrible (72)
Image of the Tripadvisor rating Exceptional Hotel

Dec 4, 2023 Fam-Le-Travel

We have been travelling to Dubai now for a number of years but this has to be one of the best hotels we stayed at. We booked two rooms and requested these to be next to one another. The reservations team and Marco the manager went above and beyond to ensure that all of our needs were met. Marco had an amazing team, whom he managed extremely well.… Read more
We have been travelling to Dubai now for a number of years but this has to be one of the best hotels we stayed at. We booked two rooms and requested these to be next to one another. The reservations team and Marco the manager went above and beyond to ensure that all of our needs were met. Marco had an amazing team, whom he managed extremely well. We stayed half board, both breakfast and dinner was superb. The quality of the service during dining was brilliant. Credit goes to all of the staff from the front desk, to the house keeping, the Maitre D, waiters and wet deck staff - Bhumi was a real gem! Thank you for the VIP services, and your help in booking our cabanas for us, this was really appreciated and valued. We all had an amazing stay, and will be return. Read less
Image of the Tripadvisor rating Long Weekend Break

Dec 3, 2023 762tamerb

Amazing experience. Our room had a beautiful view of the sea, pools and skyline. Al Harith who was i charge of the pools/beach area was fantastic. Breakfast, bar and Japanese restaurants were very nice.
Image of the Tripadvisor rating Exceptional hotel in every way

Nov 30, 2023 Wilmslow2009 Manchester, United Kingdom

We stayed here for the first time for a family birthday in November 2023 and I am now in love with this hotel. It’s without a doubt one of the best hotels I’ve ever stayed in. We booked two Marvellous suites and they are worth every penny. The rooms are enormous, glamorous and spectacular in every way. The balconies and views are beyond belief.… Read more
We stayed here for the first time for a family birthday in November 2023 and I am now in love with this hotel. It’s without a doubt one of the best hotels I’ve ever stayed in. We booked two Marvellous suites and they are worth every penny. The rooms are enormous, glamorous and spectacular in every way. The balconies and views are beyond belief. The staff are absolutely excellent- the best service I have ever received in Dubai (possibly anywhere). Every single staff member throughout the hotel is attentive, helpful and has a genuine desire to make your stay as enjoyable and memorable as possible, but without being over the top or intrusive in any way. This hotel and the service we received exceeded my expectations every day and in every way. It is rare to spend such a large amount of money on a hotel and feel as though it was exceptional value. In summary this is a very classy hotel - opulent but understated, extremely thoughtfully designed, with exceptional service throughout. I couldn’t fault anything and it has set a ridiculously high benchmark now for any future holidays. Without a doubt we will be returning, hopefully on an annual basis. Thank you to all the wonderful staff. A special mention to Roy at the Wet Deck who has a sixth sense as to what your needs are, and has already thought of what you want before you have. He is an absolute credit to the hotel, as are all the staff. Read less
Image of the Tripadvisor rating Great staff, take great care of their guests

Nov 27, 2023 Global54189762444

First of all, the splendor of the hotel was amazing and a great first impression. My wife and I arrived very late in the evening and the night receptionist was very helpful with our check-in. From there, every single staff member we came across during our 9 day stay was extremely helpful and went out of their way to accommodate my handicapped and… Read more
First of all, the splendor of the hotel was amazing and a great first impression. My wife and I arrived very late in the evening and the night receptionist was very helpful with our check-in. From there, every single staff member we came across during our 9 day stay was extremely helpful and went out of their way to accommodate my handicapped and pregnant wife to make sure we would enjoy our stay fully. We were celebrating our first anniversary. We will definitely be returning to this hotel as the quality of the staff is what made our trip extremely memorable. They should be shown as an example of how to properly train your staff. I have over 20 years of experience within the hospitality industry and have travelled all over the world and I must say the staff at the W the Palm is by far the very best I have ever come across. The only negative comment we have is that the beach is not very handicap friendly as there is not a handicap bathroom nearby nor easily accessible. Raju from room service was the person we saw most as we ordered in many times and he was exceptional. I would also like to praise the housekeeping staff as they made sure to foresee any of our needs and even came back to check with us if the work was satisfactory and if we needed anything else. Tanvir was one of the first people we spoke to and he was also very friendly and went out of his way to make sure we enjoyed our stay. In conclusion, everyone was very helpful, accommodating and did it with a smile on their face - We thank you !!! Read less
Image of the Tripadvisor rating A pleasant experience

Nov 21, 2023 davemt92 Montreal, Canada

Visited this place for a day by the pool. The experience was amazing, we had burgers which were absolutely delicious and the cocktails were also very tasty. We had a very relaxing and pleasant time. The beach is literally a few seconds away from the pools. Also worth mentioning Chandra for the excellent service. Will definitely be back.