Best Western PLUS Arroyo Roble Hotel and Creekside Villas

Arizona, USA

The hotel

You can't fail to be overwhelmed by the amazing views from Best Western PLUS Arroyo Roble Hotel & Creekside Villas. You will find it difficult to tear yourself away from the decked patio that overlooks the incredible red rock views that Sedona is known for. Enjoy a swim in the outdoor pool, take a hike or mountain bike up into the red rocks and enjoy this stunning scenery.

Amenities

  • Swimming Pool
  • Hot tub
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Tennis

Where is it

In the heart of uptown Sedona. Close to fine art galleries, shopping and amazing restaurants that Sedona is known for.

Hotel information

76 rooms and suites. All with air-conditioning, 46" flat-screen TV with pay-per-view movies, DVD player, complimentary WiFi, microwave, mini-fridge and tea/coffee making facilities. Standard Rooms have a private balcony or patio, with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

North Signature Rooms have a private balcony with views of the Red Rocks, and a fireplace with 1 king-size bed and sleeper sofa, sleeping maximum 4 adults.

North Signature Rooms have a private patio with views of the Red Rocks, and a fireplace with 1 king-size bed and sleeper sofa, sleeping maximum 4 adults.

The Creekside Villas are nestled on the banks of Oak Creek amongst sycamore trees, 2 bedrooms upstairs and living room downstairs. They also feature a private downstairs patio and fully-equipped kitchen. Villas have 1 king-size bed, 1 queen-size bed and a sleeper sofa, sleeping maximum 6 adults.

The Cottage has 2 bedrooms, living area, dining area and wet bar. This cottage has 1 king-size bed, 1 queen-size bed and a sleeper sofa, sleeping maximum 6 adults.

Complimentary hot breakfast buffet. Outdoor swimming pool. Indoor heated swimming pool. Whirlpool. Steam room. Sauna. Fitness centre. Pool tables. Games room. Tennis*. Complimentary WiFi available. Laundry service*. Wide choice of restaurants and shops nearby.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1621)
  • Very good (668)
  • Average (136)
  • Poor (42)
  • Terrible (22)
Image of the Tripadvisor rating Best Wesstern Plus Arroyo 3 day stay June 2020

Jul 1, 2020 OnAir637761

Considering what they charge for these rooms you would expect them to be clean and all items in working condition. The room was dirty with old soda containers, wrappers and even socks from the previous person(s) who rented the room. The patio had dried food and debris around the table and chairs. The refrigerator did not work but the staff changed… Read more
Considering what they charge for these rooms you would expect them to be clean and all items in working condition. The room was dirty with old soda containers, wrappers and even socks from the previous person(s) who rented the room. The patio had dried food and debris around the table and chairs. The refrigerator did not work but the staff changed it relatively quickly when brough to their attention. There is a sign on the ac unit to only use the wall thermostat when controlling room temperature, however, the wall thermostat did not work. When the staff arrived to review the issue (a second time) we were told to ignore the sign that says "use wall thermostat". The breakfast "grab and go" bags consisted of a piece of fruit, granola bar, muffin and bottle of water. Again, considering what you pay for these rooms you would think they could provide a few more options while maintaining occupant safety due to Covid-19. No mention of alternate breakfast during any communications with making the reservation until we checked in. Will not stay at this hotel again and would not recommend it. Poor value for what is charged, even with the good Sedona views. Read less
Image of the Tripadvisor rating Beautiful mini-honeymoon with fantastic views!

Jun 30, 2020 Y6572VMcathyb

After our London honeymoon was cancelled, we chose Sedona as a quick getaway and a mini-honeymoon during challenging times of COVID-19. I had stayed at this hotel several times over the last 30 years and enjoyed it immensely, so wanted to return. We were upgraded to a top floor, corner room with exquisite red rock views, we had a lovely swim in… Read more
After our London honeymoon was cancelled, we chose Sedona as a quick getaway and a mini-honeymoon during challenging times of COVID-19. I had stayed at this hotel several times over the last 30 years and enjoyed it immensely, so wanted to return. We were upgraded to a top floor, corner room with exquisite red rock views, we had a lovely swim in one of the pools, dinners in local restaurants and "bag to go" treats for breakfast. The hotel was clean and very safe during the pandemic. We had a great time and would come back again! Read less
Image of the Tripadvisor rating Don't ask for 30 minutes late checkout!

Jun 25, 2020 keenanvangaver

I asked for 30 minutes late checkout, they said, "No, then we'd have to let everyone have late checkout, and it's too complicated to tell the cleaners which rooms not to enter at 11." So we went to hurry, get ready and pack. 11:02 the phone rang reminding me of the 11am checkout - yes, I know. 11:07, they knocked at the door to remind me of the… Read more
I asked for 30 minutes late checkout, they said, "No, then we'd have to let everyone have late checkout, and it's too complicated to tell the cleaners which rooms not to enter at 11." So we went to hurry, get ready and pack. 11:02 the phone rang reminding me of the 11am checkout - yes, I know. 11:07, they knocked at the door to remind me of the 11am checkout - yes, we KNOW, we are just zipping up our suitcases! We go load the car and by 11:22 I was paying at the reception desk. It was my birthday, I was traveling alone with my three middle school daughters. It felt extremely un-accommodating that 1) they couldn't allow 30 minutes extra time and 2) kept harassing us as we were hurrying to get out. I've never had a hotel not allow that, and I've run an airbnb business for 10 years and never have once treated anyone that way. Oh and the sofa bed had used dirty sheets they needed to come replace after we checked in, there was cake smeared all over the outdoor patio furniture and the slider was stuck shut, which they had to come open for us - but I still would have written a good review after these mis-haps if it hadn't been for this rude woman at checkout. The view from this place is breathtaking, but I wouldn't stay here again because I really didn't like how the staff conducted business. Read less
Image of the Tripadvisor rating OK place with some great mountain views. Need to walk to sister property for most amenities.

Jun 21, 2020 travelerfromaz2016 Buckeye, Arizona

I felt a bit misled by the hotel's website stating that they have an indoor/outdoor pool, two spas, and a game room. The site also states that Oak Creek is on property and easily accessible. In fact, all of these things are on a sister property down the road (walking distance) and you receive access to them when you stay at Best Western. The hotel… Read more
I felt a bit misled by the hotel's website stating that they have an indoor/outdoor pool, two spas, and a game room. The site also states that Oak Creek is on property and easily accessible. In fact, all of these things are on a sister property down the road (walking distance) and you receive access to them when you stay at Best Western. The hotel itself has a small outdoor pool with great views of the mountains. The hotel was clean, except for the pool area where we found pine needles covering the seating area. "Breakfast", because of COVID, was a "sack lunch"-type breakfast that included a small granola bar, small danish, and a bottle of water. With very few breakfast options available because of COVID (most restaurants within walking distance don't open until 10 or 11AM) this was disappointing. If you plan to head out early to beat the heat on some hikes, I highly suggest bringing your own breakfast items. The location of the hotel is fantastic - within walking distance of stores, restaurants, and tour venues! Read less
Image of the Tripadvisor rating Nice neat and clean hotel.

Jun 14, 2020 luckylady2017

Very nice grounds. I stayed on the first floor (lobby is on the second floor) but in doing so I was able to walk out on a grassy area with a live size statue with the red rocks in the background. The lobby is small and the only bathroom is in your hotel room. The breakfast isn't as advertised. No hot meal, just a bag breakfast with a bottle of… Read more
Very nice grounds. I stayed on the first floor (lobby is on the second floor) but in doing so I was able to walk out on a grassy area with a live size statue with the red rocks in the background. The lobby is small and the only bathroom is in your hotel room. The breakfast isn't as advertised. No hot meal, just a bag breakfast with a bottle of water, granola bar, muffin, and piece of fruit. I only stayed one night. There is easy access to get to the other side of the street where restaurants (the hotel doesn't have a restaurant or room service) and shops are. You pay for what you get and that is the case here. A very neat & clean room with a friendly staff. They do have a swimming pool. If there was more to this hotel I wasn't made aware of it. I'm being picky here, but there weren't any extra pillows or blankets in the room. The toilet and bathtub were low to the ground (great for children). I arrived at 7PM and only stayed 1 night because the trip was a business trip, so I didn't take the time to roam the grounds. So to be fair, I have given a 4 STARS because I didn't take the time to explore the hotel and/or hotel grounds to verify all that they advertised to have. Read less