Aloft Boston Seaport District

Aloft Seaport was perfect in every way for my trip! Here for a conference, the hotel is directly across the street from the convention center. An easy walk to SO MANY restaurants on the water. I also walked downtown twice, about a 15 minute walk. Hotel is very upbeat, clean, stylish, friendly and fun! The staff is so friendly and helpful! Room was efficient and lovely...perfect! Took the Hop on and Hop off tour, it was fabulous...so much history here! The lobster, the crab..ohhh superb! Ate at No Name--INCREDIBLE!, ate at Morton Steak House...wonderful!, ate at Legal...Lobster Bisque was to die for! Safe neighborhood...walking around so easy! Loved It! Read less

Summary: BAIT and SWITCH!!! I would suggest you book elsewhere unless you want the stress of what is mentioned below. They will try their best to get you in then switch it up. They inflated costs a week before the wedding and they were extremely disorganized. They will try to paint you off as a liar so please get EVERYTHING in writing or you will regret it. Luckily, I got everything in writing. The Details: PLEASE PLEASE PLEASE! If you decide to use this venue for your wedding, please get EVERYTHING in writing. Being that my wedding was the “first wedding” at their venue they offered my husband and I what seemed like the world. This should have been the biggest red flag. They offered us a discounted price in total, free open bar at the cocktail hour, and much more. We were so excited! We booked the wedding a little less than a year out and we budgeted. We were all set — or so we thought. A WEEK before the actual wedding, we were hit with inflated charges that were NOT on the contract. I’ll mention it again, a WEEK before the wedding!!! They also tried to tell us they didn’t promise things that they did — for example, the free open bar cocktail hour and the discounted price on numerous things, etc. Luckily I always ask them to summarize everything in an email after every meeting, or I would summarize it and they would confirm. It was to our surprise when they told us they didn’t promise what they did — that was the worse thing of it. My husband and I were up until 3 am after work one day gathering emails of the promises they made and tried to take back. This was awful!!! As if planning a wedding isn’t stressful enough, we were hit with this situation. They also asked us for our vendors and we gave it to them ahead of time. They contacted our vendors the week of the wedding causing one of our vendors to cancel. When we called for a meeting, they were surprised I had everything they promised in writing. Had I not had all correspondence, they would have taken back just about everything they promised us. I was fuming to the point where I told them I would’ve canceled the wedding had this occurred any earlier. It was ONLY because I had proof, they granted us what they promised us. Lastly, the hotel connected us with a contact for parking. We paid for parking for over 100 cars. Of the 90 or so people that checked in, only 25 of them were able to use their tickets per the parking contact confirmation. My husband and I got calls from our guests stating they had to pay for parking. The parking contact wants EVERYONE that had issues to contact him. How ridiculous??? He was the one that confirmed only 25 tickets were used. We made sure every guest that had a vehicle had a valet ticket. The hotel was copied on the email and did nothing to intervene. What a rip off!!! My husband and I sent an email that we do not want them to use pictures of our wedding on their website or anything else because of the horrible experience we had. The wedding was about a few weeks ago and my husband and I are still trying to chase them to pay the invoice they said they would take “at a later time”. We just want to put it all behind us. I am not one to write any kind of negative review, but I just had to write this one to give some insight to any couples considering this place. I wish I knew then what I know now and I am trying to save the next couple from what my husband and I went through. Read less

Met up with family for the weekend and all of us booked into the same hotel.Room had 2 massive beds which were lovely and so comfy . View from the bed over conference centre but this could be blocked by pulling down roller blinds which had a jazzy design rather than heavy curtains so lovely to allow for natural light . Shower great and plenty of hot water ! Hotel 10 mins walk from seafront and felt safe walking through the neighbourhood despite new buildings near by. Flight path changed one morning so heard air craft early one morning . Did try the dessert menu in the restaurant in the evening after along day . Loved the hot chocolate pud with ice cream portion big enough to share ! This is a fantastic modern hotel with colourful furnishings one of the best I have stayed in . Not all staff were attentive to customers so left waiting at times even though areas were not busy. On the whole a lovely place to stay and reasonably priced . Read less

I was there for a night on business. This property definitely met my expectations for a Marriott. The room was small but very clean and comfortable. The parking lot was large enough to fit many cars but a bit of a walk to the hotel. You can park in front temporarily to check in and unload. Check in/out was a breeze with the app - even give you an electronic key. The only thing I had to do was stop at the hotel desk to ask for a parking code and they put the parking charge on my room. There's not much to do in the immediate vicinity but it's a short uber ride to the financial district where I had meetings and pretty close to the highway. The on site restaurant and bar had decent food and great service. I typically save my 5 ratings for hotels that really WOW me so a 4 from me is definitely a compliment. Read less