Boston Marriott Copley Place

Boston, USA

Virgin rating

The hotel

Ideally placed in Back Bay, the Marriott Boston Copley Place puts you in one of the best spots to explore this walkable city. You’ll be spoilt for choice with refreshments, enjoy American food in Yard House, caffeine boosts from Starbucks®, or you can order A La Carte straight to your room. Your room is sure to have everything you might need, but if you want some added extras thrown in, why not purchase M Club access as check in. Here you'll find a wonderful chef's prepared breakfast to start your day off and some evening hor d'oeuvres, perfect for refuelling after a busy day. There’s even an indoor heated pool for you to relax in, even better after a day of exploring all Boston has to offer.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In Back Bay, close to Copley Square, Fenway Park and Symphony Hall. A short walk from local restaurants, bars and shops. Transfer time from Boston International Airport: 15 minutes.

Hotel information

1144 rooms and suites. All with air-conditioning, TV, hairdryer, safe, iron and board, mini-fridge and tea/coffee-making facilities. Guest Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

High Floor Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

River View Rooms are 275 sq ft and have views of the city and river, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner King Rooms are 305 sq ft and have 1 king-size bed plus a rollaway bed*, sleeping maximum 3 adults or 2 adults and 1 child.

Concierge Rooms are 275 sq ft and include extra benefits highlighted below, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Rooms include complimentary access to the Concierge Lounge, offering the following complimentary benefits:

  • Private access floor
  • Continental breakfast
  • Hors d'oeuvres
  • Dessert
  • Non-alcoholic beverages (cocktails are available at an additional cost)

Please note: the Concierge Lounge is open Sunday night-Friday morning, and is closed at weekends and during Thanksgiving and Christmas. Opening hours: Mon-Thu 6.30am-10.00pm, Fri 6.30am-12.00pm and Sun 5.00-10.00pm.

Yard House (American cuisine, open for breakfast, lunch and dinner). Starbucks®. 24-hour room service*. Swimming pool. 24-hour Fitness centre. Concierge. Dry-cleaning service*. Complimentary WiFi in lobby and public areas. Valet parking $62 for standard vehicles and $76 for oversized vehicles, plus tax per day (payable locally, subject to change).

* Denotes local charge.

Please note: rollaway beds are available (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1411)
  • Very good (1729)
  • Average (598)
  • Poor (227)
  • Terrible (131)
Image of the Tripadvisor rating Exceptional Service Amidst the Bustle

Apr 27, 2024 Navigator826988 El Paso, Texas

The service quality in conference hotels can often vary due to the high volume of guests they handle. However, I was pleasantly surprised by the exceptional service provided at this particular hotel, despite its status as a conference venue. Upon arrival, Stella, a member of the check-in staff, greeted us warmly and accommodated all of our… Read more
The service quality in conference hotels can often vary due to the high volume of guests they handle. However, I was pleasantly surprised by the exceptional service provided at this particular hotel, despite its status as a conference venue. Upon arrival, Stella, a member of the check-in staff, greeted us warmly and accommodated all of our requests with a smile. Throughout our stay, Xiao Rong (Sarah H), our assigned housekeeper, consistently delivered outstanding service, promptly addressing every request we had. The amenities offered at the M Club were excellent, although it's worth noting that places like Yard House may be a bit crowded and noisy during peak seasons, which is to be expected given the high volume of visitors. Nonetheless, the hotel's location offers convenient access to various attractions, shops, and both indoor and outdoor activities, all within walking distance. While our suite room was slightly smaller than expected, this is not uncommon for downtown locations in major cities. Read less
Image of the Tripadvisor rating Our favorite hotel in Boston

Apr 17, 2024 522KatieMae Atlanta, Georgia

The Marriott Copley continues to be our go-to hotel in Boston. Customer service is excellent and we send a big shout out to Mahmoud at the front desk. He sent us up a sweet anniversary basket after I told him we were visiting for our wedding anniversary. How thoughtful! The rooms are clean, large and quiet. The location can’t be beat and all the… Read more
The Marriott Copley continues to be our go-to hotel in Boston. Customer service is excellent and we send a big shout out to Mahmoud at the front desk. He sent us up a sweet anniversary basket after I told him we were visiting for our wedding anniversary. How thoughtful! The rooms are clean, large and quiet. The location can’t be beat and all the sites easily reached as Boston is a compact city. We can’t wait to return. Read less
Image of the Tripadvisor rating Excellent Stay!

Apr 16, 2024 MikeJet88 Washington DC, District of Columbia

I've just completed a 4-night stay at the Marriott Copley and had an excellent stay. From check-in to check-out, the staff were courteous and helpful. The staff recognized my Lifetime Platinum Elite status, leading to an upgraded room. The hotel is located in an ideal location, just steps away from a variety of bars, cafes, restaurants, and shops.… Read more
I've just completed a 4-night stay at the Marriott Copley and had an excellent stay. From check-in to check-out, the staff were courteous and helpful. The staff recognized my Lifetime Platinum Elite status, leading to an upgraded room. The hotel is located in an ideal location, just steps away from a variety of bars, cafes, restaurants, and shops. It's also connected to the Prudential Center which is an extra bonus. I would like to commend the following staff members in the M Lounge: Robin, Patti, Laura, and Allison. They personified hospitality and warmth and made my stay extra special. I look forward to my next visit! Read less
Image of the Tripadvisor rating Excellent location

Apr 5, 2024 susanhG1104QY Minocqua, Wisconsin

Beautiful remodel of the Hotel. We have stayed several times in the past. Spotlessly clean, perfect location, especially in poor weather as it's connected to 2 Malls. The boys loved the indoor pool. Very much enjoyed our 6 night stay. The hotel is conveniently situated near a green line T stop. The airport free shuttle bus, and a hop on hop off… Read more
Beautiful remodel of the Hotel. We have stayed several times in the past. Spotlessly clean, perfect location, especially in poor weather as it's connected to 2 Malls. The boys loved the indoor pool. Very much enjoyed our 6 night stay. The hotel is conveniently situated near a green line T stop. The airport free shuttle bus, and a hop on hop off tour bus stop. Also, there are many great restaurants in walking distance. Read less
Image of the Tripadvisor rating Great for business travel

Apr 1, 2024 LawyerMommy100 West Bloomfield, Michigan

This is my absolute favorite hotel in Boston after having stayed at lots of them for work. There is a Starbucks in the lobby which is super convenient and location-wise it is easy to hop an Uber and get pretty much anywhere you need to go, plus great neighborhood to go take a walk after work and explore Boston. Nice gym, nice rooms, and bonus:… Read more
This is my absolute favorite hotel in Boston after having stayed at lots of them for work. There is a Starbucks in the lobby which is super convenient and location-wise it is easy to hop an Uber and get pretty much anywhere you need to go, plus great neighborhood to go take a walk after work and explore Boston. Nice gym, nice rooms, and bonus: there is a mall attached so if you forgot something or just want to shop while away from kids you can. Reasonably priced too. Read less