Boston Marriott Copley Place

Boston, USA

The hotel

Ideally placed in Back Bay, the Marriott Boston Copley Place puts you in one of the best spots to explore this walkable city. You’ll be spoilt for choice with what to eat, with American food and Starbucks®, or you can order it straight to your room. Your room has everything you might need, and if you go for a Concierge room you also get added extras thrown in. There’s even a pool and whirlpool for you to jump into — a much needed treat after a day out exploring.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

In Back Bay, close to Copley Square, Fenway Park and Symphony Hall. A short walk from local restaurants, bars and shops. Transfer time from Boston International Airport: 15 minutes.

Hotel information

1144 rooms and suites. All with air-conditioning, TV, hairdryer, safe, iron and board, mini-fridge and tea/coffee making facilities. Guest Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

High Floor Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

River View Rooms are 275 sq ft and have views of the city and river, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner King Rooms are 305 sq ft and have 1 king-size bed plus a rollaway bed*, sleeping maximum 3 adults or 2 adults and 1 child.

Concierge Rooms are 275 sq ft and include extra benefits highlighted below, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Rooms include complimentary access to the Concierge Lounge, offering the following complimentary benefits:

  • Private access floor
  • Continental breakfast
  • Hors d'oeuvres
  • Dessert
  • Non-alcoholic beverages (cocktails are available at an additional cost)

Please note: the Concierge Lounge is open Sunday night-Friday morning, and is closed at weekends and during Thanksgiving and Christmas. Opening hours: Mon-Thu 6:30am-10:00pm, Fri 6:30am-12:00pm and Sun 5:00-10:00pm.

Champions (American cuisine, open for breakfast, lunch and dinner). Connexion Lounge (open for dinner). Starbucks®. 24-hour room service*. Swimming pool and whirlpool. Fitness centre. Concierge. Dry cleaning service*. Complimentary WiFi in lobby and public areas. Valet parking $62 for standard vehicles and $76 for oversized vehicles, plus tax per day (payable locally, subject to change).

* Denotes local charge.

Please note: rollaway beds are available (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1324)
  • Very good (1690)
  • Average (583)
  • Poor (207)
  • Terrible (108)
Image of the Tripadvisor rating Great location in Back Bay of Boston

Sep 12, 2020 Michael M Verona, New Jersey

The Marriott was located in Back Bay Area of Boston close to Newbury strip of restaurants and shops . Car valet was unavailable due to Covid but self park was available for $42 daily with in and out privileges. The TV remotes was wrapped in plastic and other objected sanitized for the current COVID situation. The air conditioning was not regulated… Read more
The Marriott was located in Back Bay Area of Boston close to Newbury strip of restaurants and shops . Car valet was unavailable due to Covid but self park was available for $42 daily with in and out privileges. The TV remotes was wrapped in plastic and other objected sanitized for the current COVID situation. The air conditioning was not regulated and was able to adjust my own comfort level Read less
Image of the Tripadvisor rating Don’t be fooled

Sep 2, 2020 F1295EKbonnieh Rochester, New York

We checked in today 9/2/20, I booked this hotel in Boston for a change of venue. Generally we stay in the north end, big mistake. As you can see from the pictures this hotel needed a renovation a while ago. I don’t even know if we can manage a shower in this tub. The chair pictured has a huge stain on it that is not from us who knows what kind of… Read more
We checked in today 9/2/20, I booked this hotel in Boston for a change of venue. Generally we stay in the north end, big mistake. As you can see from the pictures this hotel needed a renovation a while ago. I don’t even know if we can manage a shower in this tub. The chair pictured has a huge stain on it that is not from us who knows what kind of DNA is on it. The price was right but don’t be fooled go to the North End instead. Very disappointed Read less
Image of the Tripadvisor rating Dirty and Outdated Rooms

Aug 14, 2020 jameshotel305 Miami, Florida

Staff was unfriendly and rooms are outdated. My room had blood on the sheets upon check-in. Minimal service offerings, garage is very small, food was average. I would certainly look elsewhere in Copley.
Image of the Tripadvisor rating Up to the Challenge

Mar 7, 2020 Matt N

An anticipated good stay for the Inncredible New England section of my Matt Nelson Reviews dot com site ended up exceeding all important expectations. I must add that hotel and corporate management went well above and beyond both before the trip and when things went sideways to circumstances beyond their control. I was booked in an executive… Read more
An anticipated good stay for the Inncredible New England section of my Matt Nelson Reviews dot com site ended up exceeding all important expectations. I must add that hotel and corporate management went well above and beyond both before the trip and when things went sideways to circumstances beyond their control. I was booked in an executive suite for a “Minneapolis-style” vacation President’s Day Weekend, The idea was that the extensive network of skywalks would have allowed for more than ample dining and shopping pleasure if the February Boston weather was not conducive for being outside. The 40- degree days resulted in staying within a few blocks the entire time. The fact that the (presumably Masshole local) was laying siege to my booked room and had the Do Not Disturb sign out three hours past checkout was concerning mostly because the hotel was fully booked that night, Although staying in a standard room would have been disappointing when a suite was reasonably expected, the larger concern was that honoring the request of the clerk to be patient and have faith would have resulted in the current guest not relinquishing possession that night and my not having any room. The hotel temporarily placed me in a standard room, which was surprisingly large and had a comfy settee. That shirt sanctuary ended with being upgraded to the spectacular Presidential Suite on the top floor, An article on my site provides the glorious details as to that experience. Similarly, getting up early the next morning to swim before other guests descended on the pool led to finding that it was closed due to the type of hiccup that can always occur. Once again, the hotel came through. The takeaway from all this is that running a massive well-designed hotel that offers awesome bargains in a prime location is a challenge. This is not to mention dealing with “elite” guests who DEMAND the royal treatment merely for being corporate friends of Bill. The takeaway is that Copley Marriott staff does what it can to out the odds forever in your favor and goes even more above and beyond to put right what once went wrong. Read less
Image of the Tripadvisor rating Great hotel great location

Mar 7, 2020 chuckd800

Attended a conference there this week and it's a great place to stay. Staff is incredible. Polite. Kind. Patient. Professional top to bottom. Room was very clean and comfy. King size bed . Big tv. Selection of channels was meh, but you won't be in the room that much. The location is surrounded by amazing food. Breakfast. Lunch. Dinner. Delicious.… Read more
Attended a conference there this week and it's a great place to stay. Staff is incredible. Polite. Kind. Patient. Professional top to bottom. Room was very clean and comfy. King size bed . Big tv. Selection of channels was meh, but you won't be in the room that much. The location is surrounded by amazing food. Breakfast. Lunch. Dinner. Delicious. Porto is a must. It's a longish walk to the historic stuff but a short uber/taxi ride. Fenway is down the street. One thing. The pillows are terrible. Hard. Flat. Read less