Doubletree Hotel Boston - Downtown

Boston, USA

Virgin rating

Standard Room
Wisteria Restaurant and Bar
Standard Room
Wisteria Restaurant and Bar
Starbucks®
Courtyard
Standard Room
Wisteria Restaurant and Bar
Standard Room
Wisteria Restaurant and Bar
Starbucks®
Courtyard

The hotel

Conveniently located in the heart of Boston’s vibrant Theatre District, The DoubleTree by Hilton Boston – Downtown is perfect for those who appreciate accommodation within walking distance of the city’s most famous sights and sounds. The Boston Commons and Public Gardens are just a short walk away, as are a variety of historic attractions, restaurants and amenities. Guest rooms boast over 300sq ft of space, with high ceilings, large picture windows, and a fantastic range of mod cons. As well as the in-house fitness centre, guests can enjoy complimentary access to the adjoining YMCA – complete with indoor pool, cardio and weight equipment, a basketball court, and group fitness classes. Grab something on the go at the full-service Starbucks in the lobby, or sit down for a full meal at Wisteria Restaurant & Bar, where classic local cuisines and cocktails await you.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

Conveniently located in the heart of Downtown Boston and the vibrant Theater District. Within walking distance of a variety of restaurants, shopping and entertainment options, and Boston's top and historic attractions. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

267 rooms on 6 floors in 1 building with 2 lifts. All rooms have air-conditioning, HDTV, WiFi access*, alarm/clock radio, tea/coffee maker, minifridge, microwave, bath amenities, hairdryer, iron and board. Standard Rooms have city views and either 2 double beds or 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Rooms have a large living area, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suites are 490 sq ft and have a separate living room and a wet-bar, with 1 king-size bed and sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

Wisteria Restaurant and Bar (contemporary American cuisine, open for breakfast and dinner). Starbucks®. Fitness centre on-site and complimentary access to adjoining YMCA gym. Laundry/dry-cleaning service*. Room service*. Complimentary WiFi in the lobby and public spaces. Valet parking $55 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (988)
  • Very good (761)
  • Average (329)
  • Poor (114)
  • Terrible (99)
Image of the Tripadvisor rating Excellent Front Desk Staff

Jul 25, 2024 611debbib Nashville, Tennessee

I am a Diamond member and booked two rooms. Checking in with Touriya was a delight. She answered all my questions and explained how my $36 meal credit per day worked. She was very clear that it was not cumulative. Also, she gave me her business card so I might contact her during our stay. Since we were not leaving until the evening on our last… Read more
I am a Diamond member and booked two rooms. Checking in with Touriya was a delight. She answered all my questions and explained how my $36 meal credit per day worked. She was very clear that it was not cumulative. Also, she gave me her business card so I might contact her during our stay. Since we were not leaving until the evening on our last day, she stored our luggage while we explored more of Boston. William was also excellent at the front desk. He gave suggestions on whether to take the T or Uber based on our destinations ... all very helpful. He also contacted a taxi service for us when we were ready to head to the airport on departure day. Our rooms were very comfortable and a nice size for a downtown large city location. I will definitely stay here again. Read less
Image of the Tripadvisor rating Over Night Stay

Jul 21, 2024 SMA1126 Nashville, Tennessee

We arrived at 9am after getting off of a cruise ship. The front desk staff were so friendly and offered to store our luggage until our room was available at 4 pm. They provided us with a map of the city and subway. They provided us with a phone charger when we couldn’t find ours. The room and bathroom were spacious. The bed was comfortable. The… Read more
We arrived at 9am after getting off of a cruise ship. The front desk staff were so friendly and offered to store our luggage until our room was available at 4 pm. They provided us with a map of the city and subway. They provided us with a phone charger when we couldn’t find ours. The room and bathroom were spacious. The bed was comfortable. The plugs on one side of the bed did not work. The refrigerator was sitting in the floor with the microwave on top. The carpet throughout the hotel was very matted and dingy. Our room was on the side facing the Tufts Medical Center Emergency Room so we heard sirens during the night. We had breakfast at the hotel restaurant the next morning and it was very good and had huge portions. The best thing about this hotel is the staff and its location! Read less
Image of the Tripadvisor rating Good hotel in a great location

Jul 17, 2024 645davidd645 Murrieta, California

We really enjoyed our stay at the Doubletree. The hotel was clean and safe. Our room was comfortable and quiet. The staff was friendly and helpful. The only negative was that one of the elevators was out of order so it took a while to get up and down. The hotel is located next to a hospital but we rarely heard sirens. Boston commons is a 5… Read more
We really enjoyed our stay at the Doubletree. The hotel was clean and safe. Our room was comfortable and quiet. The staff was friendly and helpful. The only negative was that one of the elevators was out of order so it took a while to get up and down. The hotel is located next to a hospital but we rarely heard sirens. Boston commons is a 5 minute walk and Chinatown is 2 blocks away. The Orange line subway is outside as is the silver line bus that takes you to the airport. The other subway lines were also very close by. If we return to Boston we would stay here again. Read less
Image of the Tripadvisor rating Recommend - see details.

Jul 6, 2024 fromfingerlake

I would recommend this hotel when you are visiting Boston. T station is right next door. Has onsite valet parking. Room is clean (see below). Staff are courteous. A huge compliment to Helaina. She makes us feel welcomed. I am a diamond member. She helped with early check in so we can unload our luggage and park the car and get ready for the Fourth… Read more
I would recommend this hotel when you are visiting Boston. T station is right next door. Has onsite valet parking. Room is clean (see below). Staff are courteous. A huge compliment to Helaina. She makes us feel welcomed. I am a diamond member. She helped with early check in so we can unload our luggage and park the car and get ready for the Fourth of July celebration. I made initial booking using points. When we decided to extend our stay she made the transaction silky smooth. After we checked out, there was a small error on the bill. She happened to be the one answering the phone. She understands the issue and quickly fixed it. A fine hotel is a package. Staff members like Helaina definitely enhances our experience at Doubletree downtown Boston. The hotel is a little dated as you can tell from the carpet and wallpaper. The onsite restaurant is good for breakfast only. I cannot recommend their entrée. There is no direct to floor elevator from ground level. There was spider webs on the ceiling and housekeeping has to come up yo wipe the ceiling at night and leaving a whole bunch of plaster crumbs on the carpet. DESPITE all those kinks, I give it a 5/5. Read less
Image of the Tripadvisor rating Great location.....otherwise average at Best!

Jun 30, 2024 Geo89_12 Romeoville, Illinois

First off the location is perfect for exploring all Boston has to offer. The hotel is smack dab in the middle of downtown making nearly all major sites walking distance or a short uber ride away. Housekeeping was nice and friendly. Breakfast at Wisteria was a great way to start the morning. There's also a Starbucks on site. Other than that this… Read more
First off the location is perfect for exploring all Boston has to offer. The hotel is smack dab in the middle of downtown making nearly all major sites walking distance or a short uber ride away. Housekeeping was nice and friendly. Breakfast at Wisteria was a great way to start the morning. There's also a Starbucks on site. Other than that this hotel falls a bit short. Front desk staff is not very helpful and some what rude. From arriving late and being locked outside even after speaking to the front desk, to having to change rooms, to check out and having the front desk clerk rudely tell me to go put my room keys in a collection box even though I'm standing at the front desk they have some attitude issues. And the rooms are not very comfortable. First night I would've been better of sleeping on the floor as the bed was as hard as a rock. Shower head is way short for anyone taller than about 5'8" making showering difficult. Fridge and microwave while convenient look like an after thought awkwardly placed in the room. Lobby AC is broken although they did bring in a portable unit so temps weren't too bad. Elevators constantly out of order. Fire alarms going off. This hotels location is great, no question about that. Otherwise nothing to rave about. Read less