Doubletree Hotel Boston - Downtown

Boston, USA

Virgin rating

Standard Room
Wisteria Restaurant and Bar
Standard Room
Wisteria Restaurant and Bar
Starbucks®
Courtyard
Standard Room
Wisteria Restaurant and Bar
Standard Room
Wisteria Restaurant and Bar
Starbucks®
Courtyard

The hotel

Conveniently located in the heart of Boston’s vibrant Theatre District, The DoubleTree by Hilton Boston – Downtown is perfect for those who appreciate accommodation within walking distance of the city’s most famous sights and sounds. The Boston Commons and Public Gardens are just a short walk away, as are a variety of historic attractions, restaurants and amenities. Guest rooms boast over 300sq ft of space, with high ceilings, large picture windows, and a fantastic range of mod cons. As well as the in-house fitness centre, guests can enjoy complimentary access to the adjoining YMCA – complete with indoor pool, cardio and weight equipment, a basketball court, and group fitness classes. Grab something on the go at the full-service Starbucks in the lobby, or sit down for a full meal at Wisteria Restaurant & Bar, where classic local cuisines and cocktails await you.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

Conveniently located in the heart of Downtown Boston and the vibrant Theater District. Within walking distance of a variety of restaurants, shopping and entertainment options, and Boston's top and historic attractions. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

267 rooms on 6 floors in 1 building with 2 lifts. All rooms have air-conditioning, HDTV, WiFi access*, alarm/clock radio, tea/coffee maker, minifridge, microwave, bath amenities, hairdryer, iron and board. Standard Rooms have city views and either 2 double beds or 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Rooms have a large living area, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suites are 490 sq ft and have a separate living room and a wet-bar, with 1 king-size bed and sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

Wisteria Restaurant and Bar (contemporary American cuisine, open for breakfast and dinner). Starbucks®. Fitness centre on-site and complimentary access to adjoining YMCA gym. Laundry/dry-cleaning service*. Room service*. Complimentary WiFi in the lobby and public spaces. Valet parking $55 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (992)
  • Very good (763)
  • Average (329)
  • Poor (118)
  • Terrible (102)
Image of the Tripadvisor rating Solid value

Oct 18, 2024 Meredith S

Excellent location, friendly staff, clean (comfy) rooms. Downtown antics were pretty noisy on Friday and Saturday night, but at least my partner had no trouble sleeping through it. Overall, though, it was a reasonable rate and put you close to everything.
Image of the Tripadvisor rating Clean and great staff

Oct 7, 2024 justino723 Farmingdale, Maine

A very clean and well maintained hotel. The reviews regarding the street noise are overblown. We had a room that faced the hospital and barely heard anything. Helena at the front desk was very friendly and went out of her way to get to know us and offer to help if we needed anything during our stay. Ismel at the bar in Wisteria was great and… Read more
A very clean and well maintained hotel. The reviews regarding the street noise are overblown. We had a room that faced the hospital and barely heard anything. Helena at the front desk was very friendly and went out of her way to get to know us and offer to help if we needed anything during our stay. Ismel at the bar in Wisteria was great and provided excellent service and went above and beyond! Read less
Image of the Tripadvisor rating AVOID if you can!

Oct 7, 2024 Sherilyn K

The location is right next to nightclubs, and at 1am on Saturday night, we were awoken by loud speakers playing dance music and a rowdy gathering in the parking structure next to the hotel. Many hotel guests called the Boston police to disperse the crowd, and only after 3am, did they finally respond. We barely slept that night. We paid a total of… Read more
The location is right next to nightclubs, and at 1am on Saturday night, we were awoken by loud speakers playing dance music and a rowdy gathering in the parking structure next to the hotel. Many hotel guests called the Boston police to disperse the crowd, and only after 3am, did they finally respond. We barely slept that night. We paid a total of $1100 for 2 nights — way too expensive to be next to a terrible location. Also, the housekeeping was not thorough. Our coffee/tea station was not restocked upon our arrival and throughout our stay. We needed to call the concierge 3 times in 2 days to ask for restocks. The only pleasant aspects of the hotel were the friendly front-desk attendants, and the live music in the lobby on weekends. However, I won’t stay here again and will advise others to avoid this hotel. Read less
Image of the Tripadvisor rating Stay away if n weekends!!!

Oct 6, 2024 rskny1 Cortlandt Manor, New York

Great staff, great location, however loud music that shook our room went in both Fri and sat night from 2-3 am!!!! Looking at previous reviews, this is not new!!! Management needs to work with city to mitigate this. Clearly a noise violation. Not desks fault. Too bad as it is a great spot with wonderful staff.
Image of the Tripadvisor rating Please avoid this hotel, othervise it will ruin your vocation.

Oct 6, 2024 Sightseer304765

I do not recommend the DoubleTree Boston Downtown if you value a good night’s sleep, especially if you’re staying in a city-view room. It’s past 1a.m. now, and for the second night in a row, I haven’t been able to sleep well. There are drunken young people loudly laughing and shouting, and motorcycles race down the street, creating a lot of noise.… Read more
I do not recommend the DoubleTree Boston Downtown if you value a good night’s sleep, especially if you’re staying in a city-view room. It’s past 1a.m. now, and for the second night in a row, I haven’t been able to sleep well. There are drunken young people loudly laughing and shouting, and motorcycles race down the street, creating a lot of noise. The hotel’s soundproofing is poor, and guests are constantly disturbed, waking up frequently. Additionally, the hotel is right next to a hospital, which doesn’t feel very safe, and the frequent sound of ambulances makes it impossible to rest. What makes it worse is the manager’s rude, cold attitude, showing no concern for guests’ needs. This stands in stark contrast to the warmth and helpfulness of other staff members, making it even more unbelievable that someone with such poor service skills could be a manager. This has a negative impact on the entire hotel’s image. The hotel’s facilities are outdated, with many things broken and not properly repaired. Many guests choose this hotel because of the Hilton brand, but unfortunately, it falls far short of the standard expected from Hilton properties. Boston is a beautiful city, and we love it, but I strongly advise against staying at this hotel, as it could ruin your trip. Read less