Hilton Boston Park Plaza

Boston, USA

Virgin rating

The hotel

As synonymous with Boston as the eponymous tea party and cream pie, Hilton Boston Park Plaza has been a landmark on the city’s hotel circuit since it opened 90 years ago. Reinterpreted for the 21st century traveller with a $100 million mega-makeover, it now adds contemporary décor and mod-cons to its timeless elegance. And you’re in good company, with all bar two US Presidents staying here since it opened. It’s easy to see why, with a top-drawer location near Boston Common. Of course, they wouldn’t all have experienced today’s attractions, which include a mammoth 20,000 SF Health Club, the nightly cocktail hour (well 5 hours) in the Library, and the New England inspired dining of its Off the Common restaurant, with Boston’s signature lobster rolls a menu favourite.

Amenities

  • Fitness Centre/Gym
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

In the heart of historic Back Bay and steps from Boston Common. Transfer time from Boston Logan International Airport: 30 minutes.

Hotel information

1054 rooms. All with 47” interactive smart TV, Keurig coffee maker, safe and 100% blackout shades. 

Standard Rooms are compact, with 1 double bed, sleeping maximum 2 adults. 

Superior Rooms are 180–280 sq ft and have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

Deluxe Rooms are 280–380 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

One Bedroom Suites are 530 sq ft and have a separate living room, full bathroom and additional powder room, with 1 king-size bed, sleeping maximum 2 adults.

Studio Suites are 350_550 sq ft and have city views and a living space with leather sofa, with 1 queen-size bed, sleeping maximum 2 adults.

Off the Common (lobby restaurant; open for breakfast and limited late night menu). STRIP by Strega (sophisticated lounge and contemporary steakhouse). M.J O'Connor's (Irish pub). Starbucks®. In-room spa services*. Lynx Fitness Club (group training classes, yoga, Pilates, cardio, strength equipment and Topgolf Swing Suite). Room service*. Concierge. Valet parking $58 plus tax, per night (payable locally, subject to change).

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Unlimited streaming quality high-speed WiFi in guest rooms, for up to 6 devices - Unlimited local and domestic long distance phone calls - Unlimited access to digital news and magazines via PressReader - ChromeCast streaming for personalised entertainment in each guest room - Complimentary access to the state-of-the-art fitness centre - Quick and easy e-checkout via the guest room TV - Complimentary boarding pass printing at the FedEx Business Centre - Complimentary notary services upon request, Monday-Friday​ only - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2966)
  • Very good (1405)
  • Average (737)
  • Poor (405)
  • Terrible (313)
Image of the Tripadvisor rating Great hotel! Perfect location! Amazing customer service! Would stay there again!

May 24, 2024 Kristin G

The customer service was exceptional! Sophia and Uniqin went above and beyond to make sure our stay was comfortable and that our room up to expectations. We enjoyed the hotel restaurant and convenient workspace in the lobby area. Thank you for an amazing stay!
Image of the Tripadvisor rating Great Customer Service from Heidy

May 24, 2024 Roberto V

Heidy at the front desk was awesome! She was very welcoming and made the experience seamless and stress-free. The hotel looks amazing. Even with the crowd of people we did not have any problems brining in our dog. We were welcomed with open arms.
Image of the Tripadvisor rating Excellent experience

May 24, 2024 Shelby R

Richard the concierge is exceptional. He is professional, intelligent and compassionate. I had a long morning of travel from out of state, including missing my first train, rushing to catch another and then navigating the streets of Boston with my questionable sense of direction. But, when I met Richard, he carried this sense of peace that made me… Read more
Richard the concierge is exceptional. He is professional, intelligent and compassionate. I had a long morning of travel from out of state, including missing my first train, rushing to catch another and then navigating the streets of Boston with my questionable sense of direction. But, when I met Richard, he carried this sense of peace that made me feel like everything would work out. And it did! Such a great experience and reminder that good people make a difference. Hopefully he is recognized for his work. Read less
Image of the Tripadvisor rating excellent , exceptional service…

May 24, 2024 Gaye L Basel, Switzerland

In May 2024 we stayed in Hilton Boston Park Plaza 🇺🇸 and during our stay , Richard assisted us. He was awesome, he provided great support to us and made our stay unforgettable ❤️. Provided an excellent , exceptional service. He was very friendly and very helpful who went above and beyond to ensure a pleasant stay to us. Thank you so much… Read more
In May 2024 we stayed in Hilton Boston Park Plaza 🇺🇸 and during our stay , Richard assisted us. He was awesome, he provided great support to us and made our stay unforgettable ❤️. Provided an excellent , exceptional service. He was very friendly and very helpful who went above and beyond to ensure a pleasant stay to us. Thank you so much Richard. Read less
Image of the Tripadvisor rating Poor experience

May 22, 2024 Ncm2301

This was our first time in Boston, and after a long flight, we had a disappointing check-in experience at the Boston Park Plaza. The staff member assisting us, yawned several times during the check in process and attempted to charge us again for our prepaid room. The staff member did not inform us about the $15 daily hotel voucher, which added to… Read more
This was our first time in Boston, and after a long flight, we had a disappointing check-in experience at the Boston Park Plaza. The staff member assisting us, yawned several times during the check in process and attempted to charge us again for our prepaid room. The staff member did not inform us about the $15 daily hotel voucher, which added to our frustrations and left us with a poor impression of the hotel. Our room was dark, dingy, and very small - the hotel is clearly in need of refurbishment. This was our first stay at a Hilton, and unfortunately, it has left us with a negative view of the hotel chain. Read less