Hyatt Regency Boston

Boston, USA

The hotel

A contemporary urban hideaway, the Hyatt Regency Boston not only offers ultra comfortable accommodation; it’s wonderfully located too. Just steps away from all major city attractions, you really are in the heart of it all. A veritable home-from-home, the atmosphere is friendly and laid-back, offering a welcome respite from all that sightseeing. There’s also an indoor pool to splash about in, adjacent to the complimentary StayFit Gym complex. Rev yourself up with a session and then relax afterwards in the sauna, ready to face the world again. There are plenty of restaurants surrounding you but the hotel’s Avenue One is one of the finest in Boston, utilising locally sourced ingredients to create a range of new and innovative dishes. Their handcrafted cocktails are also recommended, kick-back with a martini or a mojito and look forward to the evening ahead.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In a prime downtown location, close to the theatre district, Boston Common and Faneuil Hall. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

502 stylish rooms. All of which are air-conditioned with satellite TV, complimentary WiFi, mini-bar*, tea/coffee maker, iHome alarm clock radio, fridge, safe, hairdryer and iron and board. Standard Rooms are spacious and contemporary with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Avenue One Restaurant and Lounge (breakfast, lunch and dinner). Lobby bar. Avenue One Express (coffee and Panini bar). Sun deck. Heated indoor swimming pool. Fitness centre with sauna. Complimentary WiFi. Room service*. Laundry/dry-cleaning service*. 24-hour reception. Parking* (payable locally; subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2121)
  • Very good (1569)
  • Average (654)
  • Poor (247)
  • Terrible (122)
Image of the Tripadvisor rating Dirty Disappointing and the brand needs to step up their game

May 23, 2019 Coastal03609466388

I was sadly disappointed by my experience, I really thought it would be elevated based on the brand and location. Sadly the bathroom and shower were filthy. Minor conveniences were cumbersome to use or missing. A luggage rack, coffee maker stuffed in a cabinet, bed as hard a bricks, missing information like room service etc.
Image of the Tripadvisor rating Great hotel in downtown Boston

May 23, 2019 vontrap1 Gloucestershire, United Kingdom

Booked for 3 nights on business. Ticked all the boxes. Very comfortable and clean room. 13th floor with great views of the city. Great location. Would definitely recommend. The gym facilities and pool were great.
Image of the Tripadvisor rating Excellent Service

May 22, 2019 Fearless13042615944 New York City, New York

The hotel is right smack in the middle of downtown and easy to access which was great cause I love to shop ( hotel gave Macy’s coupons 👍🏾) Service in every level was superb, staff was very helpful. Room was excellent and clean. The receptionist Tamika provided information to everything the hotel offers and what’s in the area. I am ready to go… Read more
The hotel is right smack in the middle of downtown and easy to access which was great cause I love to shop ( hotel gave Macy’s coupons 👍🏾) Service in every level was superb, staff was very helpful. Room was excellent and clean. The receptionist Tamika provided information to everything the hotel offers and what’s in the area. I am ready to go back for another night stay 😀 Read less
Image of the Tripadvisor rating Great Stay - Skip Room Service

May 19, 2019 GarrettG373 Denver, Colorado

Stayed 4 nights. Well appointed room. Everything was nice, clean and seemingly well maintained. Great location! Took great care checking us in early. And had a great quiet room to boot. Spent each morning at the Avenue One grab n go while catching up on emails. Coffee, pastries, etc. for purchase. Great service. Even had a manager come over and… Read more
Stayed 4 nights. Well appointed room. Everything was nice, clean and seemingly well maintained. Great location! Took great care checking us in early. And had a great quiet room to boot. Spent each morning at the Avenue One grab n go while catching up on emails. Coffee, pastries, etc. for purchase. Great service. Even had a manager come over and chat for a bit. Concierge was helpful on some restaurant selections. Only two downsides: very overpriced and underwhelming room service. And, on Saturday morning, Room service was knocking on doors all down the hall at 8 a.m and woke us up. Read less
Image of the Tripadvisor rating Overall good place

May 18, 2019 hsienhuit Singapore, Singapore

Overall had nothing to complain as concerns location, quality of room, size of room, quality of service and food. Only thing that drops it from a 5 to 4 rating is because the lobby is on a higher floor requiring you to take a lift up from street level. While there are 3 lifts, I can imagine it can be slow when the place is full.