Hyatt Regency Boston

Boston, USA

Virgin rating

The hotel

A contemporary urban hideaway, the Hyatt Regency Boston not only offers ultra comfortable accommodation; it’s wonderfully located, too. Just steps away from all major city attractions, you really are in the heart of it all. A veritable home-from-home, the atmosphere is friendly and laid-back, offering a welcome respite from all that sightseeing. There are plenty of restaurants surrounding you but the hotel’s Avenue One is one of the finest in Boston, utilising locally sourced ingredients to create a range of new and innovative dishes. Their handcrafted cocktails are also recommended, kick-back with a martini or a mojito and look forward to the evening ahead.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

In a prime downtown location along the Freedom Trail, between the theatre and financial districts, and within walking distance of Boston Common and Faneuil Hall. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

502 stylish rooms and suites. All with air-conditioning, 55"HDTV, mini-bar*, tea/coffee making facilities, Bluetooth speaker with alarm clock, mini fridge, safe, hairdryer, iron and ironing board, and bathroom amenities. 

Standard Rooms are 325 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

City View Rooms have large windows with views of Boston, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Corner Rooms are 262–400 sq ft and have skyline views, with 1 king-size bed or 2 queen-size beds, sleeping maximum4 people.

Junior Suites are 530 sq ft and have a separate living room, with 1 king-size bed and queen-size sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Suites are 530 sq ft and have a separate living room and oversized coffee table, with 1 king-size bed and queen-size sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Terrace Suites are as above, but with panoramic views of Boston, with 1 king-size bed and queen-size sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

VIP Suites are 580 sq ft and have a foyer, dressing room, wet bar, private terrace (on-request), dining area for up to eight people, premium bath amenities and panoramic views of Boston State House, with 1 king-size bed, sleeping maximum 3 adults (3rd adult on a rollaway bed*).

Presidential Suites are 1325 sq ft and feature a Bose® CD player, large private terrace, separate living room, dining area for up to eight people, wet bar and cooler, premium bath amenities, walk-in closet and views of the city, with 1 king-size bed, sleeping maximum 3 adults (3rd adult on a rollaway bed*).

The hotel has a direct connection to the MBTA train. Self-parking $41 plus tax per night and Valet parking $58 plus tax per night (payable locally, fee subject to change). 

Avenue One Restaurant and Lounge (open for breakfast, lunch and dinner). Avenue One Express (coffee bar). Lobby bar.

24-hour StayFit gym. Yoga classes. Guided runs. 

Complimentary WiFi access. Concierge. Laundry service*. Gift shop. 

This hotel has a resort fee of $30 per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Premium WiFi access - $10 daily food credit to be used at Avenue Restaurant during dinner period only - Boston keepsake magnet - Discounted Old Town Trolley Tickets - Access to 24-hour fitness centre, including use of Peleton bikes - Daily newspapers in the lobby - Complimentary cup of Boston clam chowder in Avenue One - 10% discount on laundry/dry cleaning - Discounted fitness classes and spa therapy sessions at Exhale Battery Wharf - Local zoo discount - Complimentary printing, copying and faxing. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: rollaway beds are payable locally.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2839)
  • Very good (1817)
  • Average (773)
  • Poor (298)
  • Terrible (193)
Image of the Tripadvisor rating Overprice and below expectation service

May 28, 2024 Tim Chye P Singapore, Singapore

I paid averagely US$520 overall per night and yet there wasn't any shower gel given after first bottle for 2 persons and got to pay for addition bottle of drinking water where only 1 bottle per person/day entitlement. Not shaver nor electric kettle even i asked for it. Not tea only coffee in the room, so tea lover you can't have hot water nor tea… Read more
I paid averagely US$520 overall per night and yet there wasn't any shower gel given after first bottle for 2 persons and got to pay for addition bottle of drinking water where only 1 bottle per person/day entitlement. Not shaver nor electric kettle even i asked for it. Not tea only coffee in the room, so tea lover you can't have hot water nor tea service in the room. I left my ring in the room upon check out but unable to recover when I noticed 5 hours later Read less
Image of the Tripadvisor rating Decent hotel in a quieter part of Downtown Boston

May 27, 2024 766kaib Brooklyn, New York

This hotel is located in a quieter area of Downtown Boston, but only a two to three-block walk from the busier spots and the Boston Common. It is easy to reach from the airport, I took the Blue Line to the Orange Line on the way in and the Silver Line (that one’s a bus in a tunnel) on the way out. The entrance is a little peculiar. You go down a… Read more
This hotel is located in a quieter area of Downtown Boston, but only a two to three-block walk from the busier spots and the Boston Common. It is easy to reach from the airport, I took the Blue Line to the Orange Line on the way in and the Silver Line (that one’s a bus in a tunnel) on the way out. The entrance is a little peculiar. You go down a ramp and then to an elevator to the lobby. From there the guest elevators go to the various floors. I arrived at around 11am so I checked my bag and checked out a nearby Equinox gym. The front desk associate who took my bag told me I could check in around noon (early) which was a nice touch. I ended up coming back around 1pm to claim my room. Nice but standard king bed room. Unfortunately it was one of those connecting rooms for parties which wish to have it, and I could hear a man talking in the next room through the thin connecting door. This is a standard issue with these types of rooms, but I would recommend requesting a non-connecting room! The view was nice from the 18th floor. The interior hallway had a mini-atrium from the 14th to 18th floor. I’m not sure what the purpose of this is, aside from extra space as the hotel has a triangular form. Maybe they did something more exciting in the 1980s, when this building opened. I’m not sure if they have this on lower floors as well. I had some issues with the in-room amenities and climate control. The A/C had to be set to 62F to achieve 69F and the refrigerator and coffee machine’s power was either not plugged in or broken (couldn’t see since their surge protector plugged in behind a cabinet). I managed to unplug the coffee machine and move it to a visible outlet, where it worked fine. There were two bottles of water which were only free for elite members of the hotel’s reward program. Really? Status for water? I blame the chain for this though, not the location. The window actually opened a few inches and thus I mostly used this feature to cool the room at night as it got chilly outside on the May nights I was there. I also visited the hotel bar once. Decent. Read less
Image of the Tripadvisor rating Valet Service

May 27, 2024 Sarah R

The people employed as the Hyatt's Valet crew are a disgrace to this company. Day in and day out as a commuter who parks at the Lafayette garage daily, I have seen nothing but disrespectful behavior, unprofessional driving and crude behavior towards garage patrons. These “valet” employees speed in this garage beyond any limit appropriate, they… Read more
The people employed as the Hyatt's Valet crew are a disgrace to this company. Day in and day out as a commuter who parks at the Lafayette garage daily, I have seen nothing but disrespectful behavior, unprofessional driving and crude behavior towards garage patrons. These “valet” employees speed in this garage beyond any limit appropriate, they will hit someone one of these days if this behavior isn’t stopped. They have no respect for the cars that they drive and do not deserve any business from people who pay an absurd amount of money for their lousy service. I will never recommend that my clients stay here or use the valet. Hopefully management steps up and does something about this sooner or later. Read less
Image of the Tripadvisor rating HRB High Standard Level of Care, in good times and in bad times

May 20, 2024 LoyalGuest2024 Cambridge, Massachusetts

Superb staff, management, staff,and premises that command respect and loyalty to return time and time again. Thank you Trystan and team!
Image of the Tripadvisor rating Location, location, location

May 18, 2024 LightPacker133990

This hotel is in walking distance of the T green line as well as the blue line. Many food choices, coffee shops and historical spots all nearby.