Sheraton Boston

Boston, USA

The hotel

Sheraton Boston Hotel is centrally located in the heart of Boston's historic Back Bay neighbourhood, close to over 200 shops and restaurants, including indoor skywalk connections and access to Copley Place Mall and the Prudential Center. The Public Garden, Fenway Park, Newbury Street and the Museum of Fine Arts are all nearby attractions. Sheraton Boston features 1,220 guestrooms that offer spectacular views of the city and Charles River. After a long day of exploring, recharge your batteries in the 5,500 square foot full service luxury spa or cool off in one of New England's largest indoor/outdoor pools with a retractable roof for warmer months and outdoor patio for relaxing. Enjoy authentic New England fare at Side Bar and Grille; an all-American breakfast in Café Apropos, or grab coffee and a snack in the lobby.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally-located in the heart of Boston's Back Bay neghbourhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center and the Copley Place Mall. Short walk to 3 T stops. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

1,220 rooms on 29 floors in 2 buildings with 12 lifts. All with air-conditioning, TV, tea/coffee-making facilities with Starbucks® coffee, Shine® bath amenities, WiFi access*, safe, iron and board, and hairdryer. Traditional Rooms offer river views or South Tower with city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are more spacious featuring panoramic views of the city with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Sheraton Club Rooms are located on the top floors and include breakfast and evening Hors d'oeuvres with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Junior Suites range in both size and layout, offering upgraded amenities with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Executive Suites are situated on the top four floors of the North Tower and include upgraded amenities and access to the Club Lounge with stunning views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

One Bedroom Suites are spacious and boast a separate living and sleeping area, and either one or two entrances with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Cafe Apropos restaurant. SideBar & Grille restaurant and lounge. Starbucks®. Indoor/outdoor swimming pool. Outdoor patio. State-of-the-art fitness centre. Room service* and turn-down service on request. Gift shop. Link@Sheraton experienced with Microsoft® with PC workstations offering complimentary high-speed Internet access. Laundry/dry-cleaning services*. Concierge desk. Valet parking $53 plus tax per day (payable locally; subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

100% non-smoking hotel.

Please note: One person must be 21 years or over in the room to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1208)
  • Very good (1176)
  • Average (498)
  • Poor (142)
  • Terrible (153)
Image of the Tripadvisor rating Disappointing expensive hotel that stop caring and lost it. Avoid

Sep 16, 2019 902sc Hong Kong, China

Avoid. For charging around USD600 a night, it is not worth it. You walk in and get the fake- not caring robot like experience from the receptionist. They pretend they listen but are just doing the routine. It is one of those places where the staff don’t care anymore since hotel guests come and stay here anyways for the conferences. Horrible for… Read more
Avoid. For charging around USD600 a night, it is not worth it. You walk in and get the fake- not caring robot like experience from the receptionist. They pretend they listen but are just doing the routine. It is one of those places where the staff don’t care anymore since hotel guests come and stay here anyways for the conferences. Horrible for the Marriott Bonvoy brand. Here is the USD600 view for you. See below. Hope you like rooftop AC ducts. Read less
Image of the Tripadvisor rating Food trip

Sep 15, 2019 mtsiembra Baltimore, Maryland

The only fault was the receptionist : it was booked by my friend since we do this every other month and it was my friends turn to do the planning so it was under her name but of course pay my share . I’m a Marriott Bonvoy member so I asked him if my stay can be credited to get points . Unfortunately since it was under her name I couldn’t credit a… Read more
The only fault was the receptionist : it was booked by my friend since we do this every other month and it was my friends turn to do the planning so it was under her name but of course pay my share . I’m a Marriott Bonvoy member so I asked him if my stay can be credited to get points . Unfortunately since it was under her name I couldn’t credit a point. That’s my only negative review otherwise the hotel situated in the area where we can have easy access to the train and also the free Logan express ride to the hotel . It’s connected to mall and convention center so for down time you got plenty of restaurant to choose and shop . Read less
Image of the Tripadvisor rating Good hotel in good location

Sep 12, 2019 clydecoasters Largs, United Kingdom

If you happen to arrive at this hotels main entrance during one of the almost always busy ,sometimes madhouse moments , you could be excused for thinking "what have I come to?...is it always like this?. However , the staff to their credit , appear to cope very well with the constant numbers of vehicles / people coming and going. Likewise… Read more
If you happen to arrive at this hotels main entrance during one of the almost always busy ,sometimes madhouse moments , you could be excused for thinking "what have I come to?...is it always like this?. However , the staff to their credit , appear to cope very well with the constant numbers of vehicles / people coming and going. Likewise inside at reception , any staff I encountered managed to stay generally cheerful and helpful despite the constant queues and inevitable problems. The hotel is very well located being convenient for shopping , dining and transportation. It is also linked directly to Prudential mall , Hynes convention center , and Copley place mall. All public areas are bright and spacious and along with the rooms and corridors , are kept spotlessly clean. The hotel offers a whole range of facilities including convention / meeting areas ,ballrooms , swimming pool , dining , spa treatments and car rental. Not really many negatives....the cost of breakfast in the main dining area is a bit over priced , although it was nicely presented and offered in very comfortable surroundings. Alternatively , you can eat for slightly less in the market diner area. The cost of overnight parking is also a bit steep . Nowadays not providing free , decent speed wi-fi , seems almost prehistoric. Would I head for this hotel on any future visit to Boston..definitely . I would also recommend it to anyone else who is going to be in the city for business or pleasure. Read less
Image of the Tripadvisor rating Convienent Convention Center Hotel

Sep 11, 2019 afc104 New York

Spent two nights at the Sheraton will attending a conference at the Hynes Center, indoor access to it as well as Prudential Center and Copley Place which was great for my wife while I was busy. Many choices of restaurants within easy walking distance a T stop for the green line. Marriott Bonvoy member got checked in at 10:30 am which was great and… Read more
Spent two nights at the Sheraton will attending a conference at the Hynes Center, indoor access to it as well as Prudential Center and Copley Place which was great for my wife while I was busy. Many choices of restaurants within easy walking distance a T stop for the green line. Marriott Bonvoy member got checked in at 10:30 am which was great and given a nice room on the 19th floor with a river view. Room was a king plenty of room bathroom is a bit small but who needs a huge bathroom. I did ask for an upgrade to a club level room but was told at an additional $60 a night so not worth it. As an aside when I have stayed at Sheraton's in the past if available I have always gotten a free upgrade to the club level or for a very minimal amount but that was prior to Marriott taking over so policy may have changed. Pool and fitness areas were great and open at 5 am so I was able to swim and work out before my training. Overall nice stay I would stay again if in the area Read less
Image of the Tripadvisor rating Very nice hotel

Sep 10, 2019 Pudsey378 Sheffield, United Kingdom

The Sheraton is in a great location near to Boston Common and the start of the Freedom Trail. There are numerous restaurants nearby. We couldn't see the parking straight away so got caught for valet parking which cost $58 per night... The room was comfortable and spacious but had to phone housekeeping to ask for our room to be made up (4 pm). This… Read more
The Sheraton is in a great location near to Boston Common and the start of the Freedom Trail. There are numerous restaurants nearby. We couldn't see the parking straight away so got caught for valet parking which cost $58 per night... The room was comfortable and spacious but had to phone housekeeping to ask for our room to be made up (4 pm). This is quite an expensive hotel so I was surprised no toiletries were included. Staff were friendly and helpful. Read less