Sheraton Boston

Boston, USA

The hotel

Sheraton Boston Hotel is centrally located in the heart of Boston's historic Back Bay neighbourhood, close to over 200 shops and restaurants, including indoor skywalk connections and access to Copley Place Mall and the Prudential Center. The Public Garden, Fenway Park, Newbury Street and the Museum of Fine Arts are all nearby attractions. Sheraton Boston features 1,220 guestrooms that offer spectacular views of the city and Charles River. After a long day of exploring, recharge your batteries in the 5,500 square foot full service luxury spa or cool off in one of New England's largest indoor/outdoor pools with a retractable roof for warmer months and outdoor patio for relaxing. Enjoy authentic New England fare at Side Bar and Grille; an all-American breakfast in Café Apropos, or grab coffee and a snack in the lobby.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally-located in the heart of Boston's Back Bay neighborhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center and the Copley Place Mall. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

1,220 rooms. All with air-conditioning, TV, tea/coffee-making facilities, complimentary bottled water, mini-fridge, bathrobes, WiFi access*, safe, iron and board and hairdryer. Traditional Rooms are 240 sq ft, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

River View Rooms are 228 sq ft and have views of Charles River, with 1 queen-size bed or 1 king-size bed, sleeping maximum 3 adults (3rd adult on a rollaway bed*).

Club Rooms are 253 sq ft and are located on the top floors with views of either the city or Charles River. These rooms include access to the Club Lounge offering complimentary breakfast, midday snacks, evening hors d'oeuvres, grab-and-go snacks, high-speed WiFi, and Starbucks® coffee, tea and other hot and cold non-alcoholic beverages, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites range in both size and layout and have a separate living area and upgraded amenities, with 1 king-size bed and 1 sofa bed, or 2 double beds and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Apropos (interactive Chef's Kitchen, open for breakfast and late-morning snacks). Sidebar & Grille (small plates). MARKET (grab-and-go food for breakfast, lunch and dinner). Indoor swimming pool with outdoor deck and retractable roof. Green Tangerine Spa & Salon*. Fitness centre. Barber and beauty shop. Laundry/dry-cleaning services*. Local restaurant dinner delivery*. Concierge.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: One person must be 21 years or over in the room to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1242)
  • Very good (1204)
  • Average (516)
  • Poor (152)
  • Terrible (168)
Image of the Tripadvisor rating Pats Game

Jan 25, 2020 jenniferq09 Toronto, Canada

Gorgeous hotel especially the week after Christmas. Front Desk staff were so friendly and welcoming and recommended restaurants and child friendly places to visit. Room had a great view and was clean and comfortable. Big Screen Smart TV so we could watch Netflix at night and very comfortable bed. Direct access from lobby to Prudential Centre.… Read more
Gorgeous hotel especially the week after Christmas. Front Desk staff were so friendly and welcoming and recommended restaurants and child friendly places to visit. Room had a great view and was clean and comfortable. Big Screen Smart TV so we could watch Netflix at night and very comfortable bed. Direct access from lobby to Prudential Centre. Close to everything and walking distance to many restaurants. Lounge was great drinks and service. Breakfast buffet was overpriced for the options provided. :Pool was amazing and perfect temperature. Will definitely return next time we are in Boston Read less
Image of the Tripadvisor rating Anniversary Weekend

Jan 19, 2020 BrettD1186

My wife and I stayed at the Sheraton Boston For our 6 year wedding anniversary on the 26th Floor in a King bed Club level room. I have stayed at Sheraton and Marriott club level rooms before and normally you receive VIP treatment. Positives: the staff are very friendly and accommodating, the hotel is clean, the food and drinks at the evening… Read more
My wife and I stayed at the Sheraton Boston For our 6 year wedding anniversary on the 26th Floor in a King bed Club level room. I have stayed at Sheraton and Marriott club level rooms before and normally you receive VIP treatment. Positives: the staff are very friendly and accommodating, the hotel is clean, the food and drinks at the evening reception are very good, the hotel is in a great location, great dining options and shopping and the T are close by. Negatives: parking is very expensive, the king bed club room was very small including the bathroom, the beds were very uncomfortable (I woke up with a sore back and stiff neck), the exhaust fan in the bathroom would not shut off (this could’ve also contributed to my lack of sleep the night we stayed), the breakfast in the club lounge wasn’t very good at all (there could’ve been more variety, scrambled eggs were runny and cold, the sausage was undercooked) I expected more out of a Sheraton Marriott club lounge. Being a health inspector, I know for a fact that the food was hot held at less than 135. Read less
Image of the Tripadvisor rating Wonderful location with very responsive staff

Jan 19, 2020 342cathyd Salem, Massachusetts

We went for a night away and for dinner in Boston. This was a very convenient location near lots of sites. We had a great view from our room. There is also a very relaxing bar in lobby for after dinner.
Image of the Tripadvisor rating Great club lounge and service

Jan 19, 2020 JZRasmussen Denver

I travel frequently to Boston and one of my go-to hotels is the Sheraton on Dalton Street. The rooms are nice and if you can get a club lounge level room the club lounge is open 24 hours which is a great bonus compared to many of the other hotels in the area. The breakfast, dinner and dessert offerings are good. In particular, in the evenings I… Read more
I travel frequently to Boston and one of my go-to hotels is the Sheraton on Dalton Street. The rooms are nice and if you can get a club lounge level room the club lounge is open 24 hours which is a great bonus compared to many of the other hotels in the area. The breakfast, dinner and dessert offerings are good. In particular, in the evenings I take advantage of the dinner options. The attendant, Memsura, always greets me by name and makes me feel at home. She is one of the highlights of the stay. Read less
Image of the Tripadvisor rating Yes! Personalized service at a huge downtown property IS possible!

Jan 14, 2020 NYNY10065 New York City, New York

I do not know how the team at the Sheraton Boston Hotel manage to do this every single time but I am a fan. This property does a fabulous job of Marriott Bonvoy elite recognition. The property, despite it size, manages to make guests feel valued and special (no small feat). The rooms are comfortable, The location (connected to the Prudential… Read more
I do not know how the team at the Sheraton Boston Hotel manage to do this every single time but I am a fan. This property does a fabulous job of Marriott Bonvoy elite recognition. The property, despite it size, manages to make guests feel valued and special (no small feat). The rooms are comfortable, The location (connected to the Prudential Center and Copley Place) is excellent. One of my favorite downtown properties anywhere. Read less