Sheraton Boston

Boston, USA

The hotel

Sheraton Boston Hotel is centrally located in the heart of Boston's historic Back Bay neighbourhood, close to over 200 shops and restaurants, including indoor skywalk connections and access to Copley Place Mall and the Prudential Center. The Public Garden, Fenway Park, Newbury Street and the Museum of Fine Arts are all nearby attractions. Sheraton Boston features 1,220 guestrooms that offer spectacular views of the city and Charles River. After a long day of exploring, recharge your batteries in the 5,500 square foot full service luxury spa or cool off in one of New England's largest indoor/outdoor pools with a retractable roof for warmer months and outdoor patio for relaxing. Enjoy authentic New England fare at Side Bar and Grille; an all-American breakfast in Café Apropos, or grab coffee and a snack in the lobby.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally-located in the heart of Boston's Back Bay neghbourhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center and the Copley Place Mall. Short walk to 3 T stops. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

1,220 rooms on 29 floors in 2 buildings with 12 lifts. All with air-conditioning, TV, tea/coffee-making facilities with Starbucks® coffee, Shine® bath amenities, WiFi access*, safe, iron and board, and hairdryer. Traditional Rooms offer river views or South Tower with city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are more spacious featuring panoramic views of the city with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Sheraton Club Rooms are located on the top floors and include breakfast and evening Hors d'oeuvres with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Junior Suites range in both size and layout, offering upgraded amenities with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Executive Suites are situated on the top four floors of the North Tower and include upgraded amenities and access to the Club Lounge with stunning views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

One Bedroom Suites are spacious and boast a separate living and sleeping area, and either one or two entrances with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Cafe Apropos restaurant. SideBar & Grille restaurant and lounge. Starbucks®. Indoor/outdoor swimming pool. Outdoor patio. State-of-the-art fitness centre. Room service* and turn-down service on request. Gift shop. Link@Sheraton experienced with Microsoft® with PC workstations offering complimentary high-speed Internet access. Laundry/dry-cleaning services*. Concierge desk. Valet parking $53 plus tax per day (payable locally; subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

100% non-smoking hotel.

Please note: One person must be 21 years or over in the room to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1165)
  • Very good (1132)
  • Average (476)
  • Poor (129)
  • Terrible (139)
Image of the Tripadvisor rating Nice Stay

May 18, 2019 Exploration162260

The check-in was fast, the room was nice and the location is convenient. I was surprised WiFi cost extra and the parking was quite high for the lot under the hotel. I grabbed a coffee and muffin in the lobby for breakfast which was reasonably priced and quite good.
Image of the Tripadvisor rating Stayed for a convention

May 18, 2019 Karen O Boston, Massachusetts

We had a lovely corner Jr. Suite (rm 2509). Beautiful views. Floors 26-29 have express elevator service. The only downside was that two of our party had vertigo from the height, so be forewarned if you are sensitive. The bellhop gave me an extra hand getting up to our room with my daughter because she was in a wheelchair, so between that, the… Read more
We had a lovely corner Jr. Suite (rm 2509). Beautiful views. Floors 26-29 have express elevator service. The only downside was that two of our party had vertigo from the height, so be forewarned if you are sensitive. The bellhop gave me an extra hand getting up to our room with my daughter because she was in a wheelchair, so between that, the luggage cart and the crowded elevators we would not have been able to manage on our own. In general, the staff were great and helpful. Most of the rooms/architecture on our floor was a little outdated with narrow doorways (welcome to downtown Boston!) so if you have a standard width wheelchair or wide walker, make sure to make your needs known so that they assign you an appropriate room, because our narrow wheelchair barely made it through the door of the standard room (I did spy one room with a special doorbell for the hearing impaired, so I think there are likely appropriate facilities available upon request - we just didn't request anything special). There is a small market area near the lobby to buy food on the run, including Starbucks, small pizzas, wraps and salads. The hotel connects to the mall where there are a large number of food choices. (Secret find - the Barnes and Noble in the mall has one of the best stocked baked treat cases I have ever seen in a bookstore Starbucks, or actually any Starbucks for that matter). Overall a very pleasant stay. Read less
Image of the Tripadvisor rating Good large hotel

May 18, 2019 FellowTraveler822641 Monterey, California

Stayed for sons graduation with family. 3 rooms all close together. Clean and roomy - not luxury but as expected high quality mid-range hotel Properties had good amenities, although a bit staid. Bar and lobby could use a bit of updating. Great service, especially front desk.
Image of the Tripadvisor rating Not up to Marriott Standards

May 17, 2019 chriw NJ

Centrally located and well appointed however the bathrooms are tiny and the billing was confusing. The final bill was not broken out and when I called they said they would send an itemized bill but it was never received. When travelling on business we need itemized bills. However this is not a company owned Marriott and they do things… Read more
Centrally located and well appointed however the bathrooms are tiny and the billing was confusing. The final bill was not broken out and when I called they said they would send an itemized bill but it was never received. When travelling on business we need itemized bills. However this is not a company owned Marriott and they do things differently. It was also VERY expensive but that was due to tradeshows and graduations. Read less
Image of the Tripadvisor rating Great location, loved the breakfast

May 15, 2019 BlueFrog67 London, United Kingdom

This hotel is in a great location for Fenway Park & exploring the city. It is large & spacious, we had breakfast included & it was sooooo good!! Our room was large, the bed was so comfortable.. really loved this place & all the staff were lovely.. overall the hotel was so clean with great attention to detail... the only negative I can mention… Read more
This hotel is in a great location for Fenway Park & exploring the city. It is large & spacious, we had breakfast included & it was sooooo good!! Our room was large, the bed was so comfortable.. really loved this place & all the staff were lovely.. overall the hotel was so clean with great attention to detail... the only negative I can mention is regarding the sink overflow in the bathroom.. the overflow is opposite the taps so can’t be seen easily when looking at the sink.. but when looking in the mirror it was full of black mould.. I guess the cleaner wouldn’t notice it easily but it’s all I noticed whenever I looked in the mirror, so worth a mention.. but overall this is a great hotel & deserves an excellent rating!! Read less