Sheraton Boston

Boston, USA

The hotel

Putting you right in the historic heart of the Back Bay neighbourhood, the Sheraton Boston is in the perfect spot to explore this walkable city. You can enjoy good food, cocktails, and there’s even a pool, spa and gym to retreat back to after a day of adventure. Step out the front doors and you’ll find some of the best bits of the city within a few minutes’ walk – from Boston Common and Public Gardens to the Skywalk Observatory with unbeatable views over the twinkling skyline.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally-located in the heart of Boston's Back Bay neighborhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center and the Copley Place Mall. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

1,220 rooms and suites. All with air-conditioning, TV, tea/coffee-making facilities, complimentary bottled water, mini-fridge, bathrobes, WiFi access*, safe, iron and board, bathrobes, bath amenities, and hairdryer. Traditional Rooms are 240 sq ft with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are in the south tower and are 390 sq ft, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms are 228 sq ft and have views of the Charles River, with 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults. 

Executive Deluxe Rooms are 350 sq ft and have 1 king-size bed plus sofa bed, sleeping maximum 3 adults or 2 adults and 1 child. 

Executive Deluxe Club Level Rooms are as above, but include  access to the Club Lounge (includes complimentary breakfast, snacks, Starbucks® drinks, soft drinks and free WiFi).

Club Level Rooms are 300 sq ft and include access to the Club Lounge (includes complimentary breakfast, snacks, Starbucks® drinks, soft drinks and free WiFi), with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are 415 sq ft and have a living area separated by a sliding door, with 1 king-size bed and sofa bed or 2 double beds and sofa bed, sleeping maximum 5 adults or 2 adults and 3 children.

Club Level Junior Suites are as above, but include access to the Club Lounge (includes complimentary breakfast, snacks, Starbucks® drinks, soft drinks and free WiFi).

1-Bedroom Suites are 600 sq ft and have a separate living and dining room and 1 king-size bed plus sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Club Level 1-Bedroom Suites are as above, but include access to the Club Lounge (includes complimentary breakfast, snacks, Starbucks® drinks, soft drinks and free WiFi).

Sidebar & Grille (casual dining and cocktails, open for breakfast and dinner). MARKET (grab-and-go food for breakfast, lunch and dinner). Indoor swimming pool with outdoor deck and retractable roof. Green Tangerine Spa & Salon*. Fitness centre. Barber and beauty shop. Laundry/dry-cleaning services*. Local restaurant dinner delivery service*. Complimentary WiFi in lobby and public areas. Valet parking $65 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: one person must be 21 years or over in the room to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1254)
  • Very good (1210)
  • Average (516)
  • Poor (152)
  • Terrible (174)
Image of the Tripadvisor rating Excellent hotel in a perfect location!

Oct 7, 2021 FamilyTravel4ofUs NY

Stayed for five nights last week at the Sheraton in Boston! The hotel was excellent and the location was perfect with outstanding customer service. Special recognition to Desiree at the front desk whose incredibly welcoming manner equally matched her extremely capable, efficient, and enthusiastic interaction with us. Also, the cleaning staff Xiao… Read more
Stayed for five nights last week at the Sheraton in Boston! The hotel was excellent and the location was perfect with outstanding customer service. Special recognition to Desiree at the front desk whose incredibly welcoming manner equally matched her extremely capable, efficient, and enthusiastic interaction with us. Also, the cleaning staff Xiao and and Huiling were so responsive, so polite, and so helpful just like Desiree! Joseph at the front desk was just as terrific too!! Definitely will return to stay at this Sheraton when I visit Boston again! Read less
Image of the Tripadvisor rating Wonderful Service, Older Hotel

Oct 3, 2021 Dan_Yucaipa_CA Yucaipa, California

The front desk staff were very pleasant and welcoming. I can’t say enough about the housekeeper who did a fantastic job every day, making sure everything was in order. We got an upgrade to a corner room with a king and the views were amazing. It’s convenient to Back Bay, Fenway, the convention center & Copley Square. Whole Foods and Trader Joe’s… Read more
The front desk staff were very pleasant and welcoming. I can’t say enough about the housekeeper who did a fantastic job every day, making sure everything was in order. We got an upgrade to a corner room with a king and the views were amazing. It’s convenient to Back Bay, Fenway, the convention center & Copley Square. Whole Foods and Trader Joe’s are just around the corner to grab a quick bite. They solved the lack of bedside electrical outlets with a handy extension cord. They had an older Mr. Coffee machine (messy) and a industrial type toilet (incredibly loud). With a remodel, these could be solved. Read less
Image of the Tripadvisor rating Please check your credit card bill after the stay!

Sep 21, 2021 zuko23 Fremont, California

I booked through Priceline for 9 nights during Aug 28-Sept 6th, 2021. Two weeks after the trip, I noticed $401 charge from Sheraton Hotel. I was surprised to see the charge since I had already had prepaid to Priceline for the entire stay and didn't use any restaurant or other hotel services. When I called about the charge, I was told there was a… Read more
I booked through Priceline for 9 nights during Aug 28-Sept 6th, 2021. Two weeks after the trip, I noticed $401 charge from Sheraton Hotel. I was surprised to see the charge since I had already had prepaid to Priceline for the entire stay and didn't use any restaurant or other hotel services. When I called about the charge, I was told there was a price dispute with Priceline. It seems Priceline didn't pay the full amount. So Sheraton charged the difference to my credit card without any communication regarding the dispute. I didn't receive any receipt for this additional charge. Couldn't believe it! Read less
Image of the Tripadvisor rating Exploring Boston

Sep 5, 2021 S321YMsarahb Indianapolis, Indiana

We loved this Sheraton. Rooms were perfect, bed was amazing and the staff was so helpful. Barnabas especially went above and beyond. Perfect location. We spent a lot of time on Newberry and Fenway Park
Image of the Tripadvisor rating Totally satisfied

Sep 3, 2021 Jene L Minneapolis

I've stayed here before, but this hotel still exceeded our expectations. We had a junior suite and it was so nice to have extra space to spread out. The employees were excellent, even leaving water bottles outside our door when we had a do not disturb sign out. The workout facility was large and the pool was relaxing after a long day of… Read more
I've stayed here before, but this hotel still exceeded our expectations. We had a junior suite and it was so nice to have extra space to spread out. The employees were excellent, even leaving water bottles outside our door when we had a do not disturb sign out. The workout facility was large and the pool was relaxing after a long day of sightseeing. We'll be back! Read less