W Boston

Boston, USA

Virgin rating

The hotel

With views of Boston's glimmering city lights, W Boston Hotel overlooks the 24/7 Theatre District within walking distance of the best things to do in Boston, including Back Bay, Faneuil Hall, Boston Common, and Beacon Hill. 235 guest rooms are equipped with visionary amenities and innovative decor. Savour and sip cocktails in the vibrant W Lounge or unwind with detoxifying treatments as Bliss Spa. Plan a personalised itinerary with our W Insider. W Boston's Whatever/Whenever service, a 24-hour concierge that provides you "whatever you want, whenever you want it", invites you into a world where anything can happen.

Amenities

  • Bar
  • Spa
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Set right in the heart of the fashionable theatre district and within walking distance of Boston Common. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

238 newly renovated rooms on 15 floors. All with 55” HDTV, high-speed internet access*, smartphone sanctuary charging station, Bose® SoundLink mini speaker, Keurig® coffee maker, complimentary bottled water, hairdryer, W Signature spa robes and Signature W beds. Wonderful King Rooms are 280–370 sq ft and have 1 king-size bed, sleeping maximum 3 adults.

Wonderful 2-Queen Rooms have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fabulous King Rooms are 365 sq ft and overlook the Theatre District with additional facilities including a mini-fridge, mini-bar and microwave (all on request), with 1 king-size bed, sleeping maximum 3 adults.

Fabulous 2-Queen Rooms are as above, but have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular King Rooms are larger at 380–400 sq ft, with iconic city views and 1 king-size bed, sleeping maximum 3 adults.

Spectacular 2-Queen Rooms are as above, but have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Mega King Rooms are 400 sq ft and offer multi-faceted views of Boston's Theatre District, with 1 king-size bed, sleeping maximum 3 adults.

Mega 2-Queen Rooms are as above, but have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner King Rooms are 480–510 sq ft and offer views of Boston's Theatre District from the corner location, and have an ample seating area, with 1 king-size bed, sleeping maximum 3 adults.

One Bedroom Suites are 580 sq ft and are located on higher floors, with seating area and 1 king-size bed, sleeping maximum 3 adults.

The Gallery (International cuisine, open for breakfast and dinner). W Lounge (cocktails and light bites, open for lunch and dinner). 24-hour FIT gym. Bliss® spa* and beauty salon*. Room service*. Concierge.

*Denotes local charge.

Please note: one person must be at least 18 years old to check-in to this hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1275)
  • Very good (516)
  • Average (213)
  • Poor (100)
  • Terrible (83)
Image of the Tripadvisor rating One Bad Apple….

May 1, 2022 gov617 Boston, Massachusetts

Let me start off with saying most of the staff here is next to amazing. Especially front desk and the Valet Team.. Top Notch. I’m literally taking away 2 stars because of one person. Francois Guthrie (spelling could be wrong) the night manager is a bad human. Very disrespectful and not “w” quality at all. I thought maybe my situation was… Read more
Let me start off with saying most of the staff here is next to amazing. Especially front desk and the Valet Team.. Top Notch. I’m literally taking away 2 stars because of one person. Francois Guthrie (spelling could be wrong) the night manager is a bad human. Very disrespectful and not “w” quality at all. I thought maybe my situation was isolated, but quickly learned it was a issue with most of my crew that stayed here this past couple weeks. I personally will not be returning to spend anymore money here for simple fact that this guy is just a bad person. I have never ever been yelled at by any staff member at any hotel… ever. I think maybe because I was dressed “urban” as he and one of his security personnel told me 🤔 But I feel this is playing on a dangerous line . Higher end properties should hire people that know how to deal with its population, which can look many different ways, and management, especially a “general manager” should have people skills. Francois has none. I don’t feel the need to go totally into this long ordeal, but I’m definitely disappointed Marriott brand would condone this behavior. Read less
Image of the Tripadvisor rating Pleasant stay

Apr 2, 2022 846nikkit

Thanks to the amazing service and assistance provided by Joe R, my stay in Boston was most memorable with his tips and advices and hospitality. He is truly one of the best, my go-to for Whatever/Whenever.
Image of the Tripadvisor rating Noisy and subpar

Mar 11, 2022 chriskNYC New York City, New York

We have visited Boston many times and have stayed at various hotels, I have to say this is one of the worst. The only positive is that the beds were comfortable. However, the hotel was extremely noisy with a night club environment in the lobby. In addition I could clearly hear my neighbors through the adjoining door. The music in the lobby… Read more
We have visited Boston many times and have stayed at various hotels, I have to say this is one of the worst. The only positive is that the beds were comfortable. However, the hotel was extremely noisy with a night club environment in the lobby. In addition I could clearly hear my neighbors through the adjoining door. The music in the lobby continued well after 11 PM and I could hear the pounding of the bass even from the 14th floor. I think the hotel is a lot of hype but no real substance. The fixtures are poor the materials are subpar and the vibe is bordering on icky. I would not stay here again. Read less
Image of the Tripadvisor rating Pleasantly surprised

Mar 5, 2022 Beorganic

Went on a quick trip to Boston Not the best time of year if you do not like snow and cold The hotel is very conveniently located Close yo china town and little Italy The hotel bar is busy and very entertaining with DJs and good vibe B’fast was pleasant and very good Great waiting staff ( Venezuelan waiter was cool and friendly) Rooms were… Read more
Went on a quick trip to Boston Not the best time of year if you do not like snow and cold The hotel is very conveniently located Close yo china town and little Italy The hotel bar is busy and very entertaining with DJs and good vibe B’fast was pleasant and very good Great waiting staff ( Venezuelan waiter was cool and friendly) Rooms were excellent and very clean Security is good on premises Will surely re visit and will be my to go Hotel in Boston Read less
Image of the Tripadvisor rating Fraudulent Charges and Long Elevator Line

Feb 14, 2022 Kate M Tuckahoe, New York

I am giving some stars because the people who worked at the door, and front desk were really great. A big problem is there is only one elevator for guests so you have to sometimes wait 15 mins to get to and from your room. Also I had drinks at the hotel bar and was also charged for someone else's drinks. Although I contacted the hotel a few… Read more
I am giving some stars because the people who worked at the door, and front desk were really great. A big problem is there is only one elevator for guests so you have to sometimes wait 15 mins to get to and from your room. Also I had drinks at the hotel bar and was also charged for someone else's drinks. Although I contacted the hotel a few times over a week ago, I have yet to get any response. Read less