Westin Copley Place

Boston, USA

Virgin rating

The hotel

If you're looking to get amongst the very best of Boston's Back Bay area then The Westin Copley Place gives you a plush platform from which to spring into all the downtown action. Boasting a AAA Four Diamond award and the only Green Seal certification in Massachusetts means that this hotel definitely has your best interests at heart, with Heavenly baths and beds adding to the contemporary comforts to be found in your guest room or suite. Making space for dining out is also an excellent idea whilst in Boston and as you'll find a Brazilian steakhouse and Japanese restaurant on-site, as well as craft cocktails served at Bar 10, you know that this is an awesome offer that's going to be pretty hard to beat. From the views from the Pru's 50th floor to the brownstone boutiques on Newbury Street, the Westin Copley Place provides access to all of Boston, with a walkway entrance to Copley Place Mall just the tip of the iceberg with regards to things to do in the City on the Hill.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Back Bay location on Huntingdon Avenue, close to numerous downtown attractions, including Copley Place Mall which is connected via a second floor skywalk. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

803 rooms and suites, across 36 floors. All with air-conditioning, WiFi access, HDTV, iPod docking station, tea/coffee-making facilities, safe*, mini fridge, iron and ironing board, bathroom amenities, bathrobe, and hairdryer. Traditional Guest Rooms are 293 sq. ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

City View Rooms are 392sq ft and have views of Hancock Tower, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Corner King Larger Rooms are 400sq ft and have views over Boston, with 1 king-size bed, sleeping maximum 3 people (3rd person on a rollaway bed).

River View Rooms are 392sq ft and have views of Charles River, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Studio Suites are 480–550sq ft and have views of the city from their corner location, with 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people (5th person on a rollaway bed).

River View Studio Suites are 550sq ft with views of Charles River and a spacious living area, with 1 king-size bed plus a sofa bed or 2 queen-size beds plus a sofa bed, sleeping maximum 5 people.

Executive One Bedroom Suites are 550sq ft with city views, and a separate living room, with 1 king-size bed, sleeping maximum 3 people.

Club Rooms provide access to the club lounge which includes complimentary continental breakfast, hors d'oeuvres, complimentary non-alcoholic drinks, high-speed WiFi, and complimentary business services. 

Fogo de Chão (Brazilian steakhouse, open for lunch and dinner). ShabuMaru (Japanese cuisine, open for lunch and dinner). Bar 10 (cocktails and classic American dishes, open for breakfast and dinner). Starbucks®. Ingredients (coffee bar and grab-and-go food). The Huntington (American breakfast, temporarily closed).

24-hour WestinWORKOUT fitness centre.

Valet parking $65 plus tax, per night (payable locally, fee subject to change). Laundry service*. Room service*. Gift shop. 

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2579)
  • Very good (1588)
  • Average (536)
  • Poor (208)
  • Terrible (149)
Image of the Tripadvisor rating Felt Like a Star

Sep 16, 2024 christopherc723 Fort Worth, Texas

From the gracious check in to the attentive service from Yvette in the Club Lounge, this property makes me feel like a star! The rooms are large and bright. The location could not be better. Back Bay and Newberry Street are my favorite parts of Boston.
Image of the Tripadvisor rating Long Weekend in Boston

Sep 7, 2024 H9010LNjessican Canada

The Westin Copley was a very centrally located hotel. It was in between Fenway park and Quincy Market - both within 30 mins walking distance. Many restaurants including Eataly are within close walking distance of the hotel. As a family of 4 we stood in a studio suite which was larger than any other studio I’ve stayed in. The view of the city was… Read more
The Westin Copley was a very centrally located hotel. It was in between Fenway park and Quincy Market - both within 30 mins walking distance. Many restaurants including Eataly are within close walking distance of the hotel. As a family of 4 we stood in a studio suite which was larger than any other studio I’ve stayed in. The view of the city was beautiful. Both Andrew and Brandin at the front desk were great and very friendly. Tip if you do not want to pay for $70 valet a night, you can park at the Copley Mall for about $45 a night - the mall is connected to the hotel. I would definitely stay at the Westin Copley again if I am in Boston. Read less
Image of the Tripadvisor rating Great hotel and location in Boston

Sep 4, 2024 jnitin36 Gurugram (Gurgaon), India

The location and property is great . They really value the Bonvoy Elite members and quick I their responses . Breakfast is great . Irene Yeung was impressive with the way she handled the club lounge and requirements and is an asset Victoria are concierge was extremely helpful Keep it up guys
Image of the Tripadvisor rating Great hotel for business travel

Aug 29, 2024 778ozzieb

The Westin is a great hotel option in Boston. The staff are very professional. Rooms and common areas are updated and clean. Location is great and it is connected to an indoor mall with lots of shops and restaurants. Executive lounge is one of the best for friendly service, tasty options and opening hours. Irene and the staff in the lounge are… Read more
The Westin is a great hotel option in Boston. The staff are very professional. Rooms and common areas are updated and clean. Location is great and it is connected to an indoor mall with lots of shops and restaurants. Executive lounge is one of the best for friendly service, tasty options and opening hours. Irene and the staff in the lounge are always super friendly and they engage with you to make sure you are having a wonderful stay. Read less
Image of the Tripadvisor rating Poor Check In Experience

Aug 28, 2024 60vineetn New Delhi, India

We had booked the river facing suite for 7 nights and had check-in on 25th Aug. The check-in time at Westin is 1600 hrs !! We arrived at 1445 hrs and were told that room is not ready, would take 30-60 mins more. We waited for 30 mins but since room was still not ready, we gave a US mobile number to the front office, to contact us once room is… Read more
We had booked the river facing suite for 7 nights and had check-in on 25th Aug. The check-in time at Westin is 1600 hrs !! We arrived at 1445 hrs and were told that room is not ready, would take 30-60 mins more. We waited for 30 mins but since room was still not ready, we gave a US mobile number to the front office, to contact us once room is ready and stepped out. There was NO CALL till 1830 hours & when we came back, to our exasperation the duty manager said that they tried calling and were unable to connect to the US number and hence simply sent an email on Marriott Bonvoy Membership email ID at 1615 hours. When i asked them why couldn't they alternatively call us on the mobile number registered in the same Bonvoy membership, the reply was " The system did not show that up". Whats the point of being a member and having your contact details updated, if the hotel can't access them and use when needed !!!! When we checked into the room, inspite of the long delay, there were some housekeeping issues like no body wash, water etc. But the house-keeping manager (unfortunately don't recall her name) was OUTSTANDING. She took note of all issues and came with a colleague and ensured quick resolution with a smile. Read less