Best Western Plus Ruby's Inn

Bryce Canyon, USA

The hotel

The location is a perfect base for exploring. There's a variety of activities available to book at the hotel including horseback riding, mountain biking, guided ATV rides and helicopter tours, along with western experiences such as Rodeos and more. When you're done exploring for the day there is a refreshing indoor and outdoor pool to enjoy.

Amenities

  • Free Parking
  • Horse Riding
  • Bicycle Rental
  • Restaurant

Where is it

At the entrance to Bryce Canyon National Park.

Hotel information

370 rooms on 2 floors in 7 buildings with 1 lift. All with air-conditioning, TV with pay-per-view films, WiFi*, tea/coffee maker and hairdryer. Non-smoking rooms on request. Standard Rooms with 2 queen-size beds, sleeping maximum 4 adults.

Cowboy’s Buffet & Steak Room (breakfast, lunch and dinner. Western dining). Ebenezer’s Barn and Grill (dinner show- western style food with music). Canyon Diner (fast food. Open May-Oct). General store on property. Indoor pool. Outdoor pool (May-Sep). Playground. Mountain bike rentals*. Horse rides*, scenic helicopter flights*. Ride and rodeo visits can be booked at hotel*. Gift shop. WiFi*. Complimentary self-parking. Valet parking*.

*Denotes local charge.

Please note: A $1 resort style fee is applicable for each night stay. This fee goes towards the successful partner donation program that goes to support free programs at Bryce Canyon National Park. Payable locally, subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1359)
  • Very good (2465)
  • Average (1827)
  • Poor (664)
  • Terrible (360)
Image of the Tripadvisor rating Very Pleased.

Sep 24, 2020 SarahNDeb Kansas City, Missouri

We arrived and noticed how big the lodge was, checking in was very easy and we were happy to see our hotel room was pretty big. I was amazed how this hotel had everything you ever needed from a post office to grocery store. You can come empty handed and get everything you need here for your hike. The hotel was under a mile to the Park which you… Read more
We arrived and noticed how big the lodge was, checking in was very easy and we were happy to see our hotel room was pretty big. I was amazed how this hotel had everything you ever needed from a post office to grocery store. You can come empty handed and get everything you need here for your hike. The hotel was under a mile to the Park which you could also drive your car into to get to your hike without the shuttle. A hot breakfast was included in our rate and worked great before our hike. The entire staff at this hotel was very friendly and helpful. There was not a lot of hotels in this town so this is a must hotel when staying here. Read less
Image of the Tripadvisor rating Satisfied

Sep 23, 2020 dbbench1 St. George, Utah

Was a pleasant experience since we had not traveled in a while . Very friendly personel probably would have been a better experience if it had not been during covid 19. Food was good was unable to enjoy a breakfast due to time constraints.
Image of the Tripadvisor rating Uncleaned room

Sep 21, 2020 diangeltravel Phoenix, Arizona

I initially got a room that had entrance from the outside. As I arrived, the room key would not work. I called the front desk and they said it is because I kept them by my phone and car keys. Really? I never had that happened before. I had to go back, get another set of keys and as I got to my room ... SURPRISE! The room was not cleaned after the… Read more
I initially got a room that had entrance from the outside. As I arrived, the room key would not work. I called the front desk and they said it is because I kept them by my phone and car keys. Really? I never had that happened before. I had to go back, get another set of keys and as I got to my room ... SURPRISE! The room was not cleaned after the last guests, beds were not done, they looked like someone just woke up, empty water bottle by the TV etc. Ugh...not a great beginning of our stay especially during COVID! I called back the front desk very upset, the lady apologized and said she would give me another room in the main building. So I went back the second time, the lady was on the phone and the guy there took care of this, which means he just gave me another room with oh even apologizing. I was so disappointed. The room was inside a back main building as they call it, that required the room key to get inside. The whole time I was nervous that my key would not work due to the close proximity of my phone. The room was clean this time, it was next to the swimming pool, which had a lot of people in the area, not wearing masks, in spite of the pandemic. The toilet was so close to the front wall, that a bigger person would not fit comfortably. The hotel has also a restaurant and big gift shop, it is central and you cannot miss it if you drive by. Kinda disappointed, especially in such a popular place, just 5 - 10 minutes away from the canyon. Read less
Image of the Tripadvisor rating Close to Bryce NP

Sep 21, 2020 skiptomyLouLou Saint Paul, Minnesota

This location is convenient to Bryce NP. Room and bathroom were clean. You get breakfast that can either be eaten in their dining room or can do grab and go. (Not serving buffet at this time.) We sat down and had eggs, bacon, hash brown and toast. Good way to start the day. I liked that we could park right outside room. The family suite was very… Read more
This location is convenient to Bryce NP. Room and bathroom were clean. You get breakfast that can either be eaten in their dining room or can do grab and go. (Not serving buffet at this time.) We sat down and had eggs, bacon, hash brown and toast. Good way to start the day. I liked that we could park right outside room. The family suite was very convenient for us as we traveled with 2 adult children so the separate BR was great. The only downside is older place. Rooms are dark and you can hear when others get up at night. 1st night I didn't realize the pillows are folded and tucked to make a square and was horribly uncomfortable. Ended up with sore neck. When I discovered shaking it out it worked fine. Is this done so we don't see the lumpy pillow? Seems unnecessary. Overall this was a good stay. Thank you for making the effort to serve breakfast during covid. Read less
Image of the Tripadvisor rating Watch your bank accounts

Sep 20, 2020 lynnmY1096SO

We stayed at Ruby's Inn, checked out this morning and tonight noticed a $250 charge. I called the front desk and was told the housekeeper said the room smelled like smoke. I don't smoke, My husband does smoke but never inside. I have requested charges removed. I also requested they pull the security camera as proof of when and where my husband… Read more
We stayed at Ruby's Inn, checked out this morning and tonight noticed a $250 charge. I called the front desk and was told the housekeeper said the room smelled like smoke. I don't smoke, My husband does smoke but never inside. I have requested charges removed. I also requested they pull the security camera as proof of when and where my husband smoked. Which outside in the parking lot and also to the side of the building. The manager said there is nothing she can do, we will need to talk to accounting. My husband is a Diamond Select Best Western member and never had this happen. I read other reviews and it seems like this happens quite frequently! The rooms are very old and smelly. In need of some TLC and not just caulking around the toilet and tub. We had 2 rooms 7501 and 7502 joining rooms...pretty funny they say one had smoke smell. Hopefully the accounting department calls us tomorrow removing the charges. Read less