Best Western Plus Ruby's Inn

Bryce Canyon, USA

The hotel

The location is a perfect base for exploring. There's a variety of activities available to book at the hotel including horseback riding, mountain biking, guided ATV rides and helicopter tours, along with western experiences such as Rodeos and more. When you're done exploring for the day there is a refreshing indoor and outdoor pool to enjoy.

Amenities

  • Free Parking
  • Horse Riding
  • Bicycle Rental
  • Restaurant

Where is it

At the entrance to Bryce Canyon National Park.

Hotel information

370 rooms on 2 floors in 7 buildings with 1 lift. All with air-conditioning, TV with pay-per-view films, WiFi*, tea/coffee maker and hairdryer. Non-smoking rooms on request. Standard Rooms with 2 queen-size beds, sleeping maximum 4 adults.

Cowboy’s Buffet & Steak Room (breakfast, lunch and dinner. Western dining). Ebenezer’s Barn and Grill (dinner show- western style food with music). Canyon Diner (fast food. Open May-Oct). General store on property. Indoor pool. Outdoor pool (May-Sep). Playground. Mountain bike rentals*. Horse rides*, scenic helicopter flights*. Ride and rodeo visits can be booked at hotel*. Gift shop. WiFi*. Complimentary self-parking. Valet parking*.

*Denotes local charge.

Please note: A $1 resort style fee is applicable for each night stay. This fee goes towards the successful partner donation program that goes to support free programs at Bryce Canyon National Park. Payable locally, subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1341)
  • Very good (2452)
  • Average (1816)
  • Poor (659)
  • Terrible (358)
Image of the Tripadvisor rating Not Worth The Money

Jul 7, 2020 deem587

Stayed 4 nights while visiting Bryce and surrounding state parks. We knew coming in that there would be no room service and food options throughout the area are limited due to COVID-19. Paid 149.00 for Sat night and 120.00 thereafter for an "upgraded" main lodge room. This upgrade included dog food on the floor, very dated decor, dripping faucet… Read more
Stayed 4 nights while visiting Bryce and surrounding state parks. We knew coming in that there would be no room service and food options throughout the area are limited due to COVID-19. Paid 149.00 for Sat night and 120.00 thereafter for an "upgraded" main lodge room. This upgrade included dog food on the floor, very dated decor, dripping faucet and a jetted tub that had a hole in it. Staff were not particularly friendly and while some wore masks, some didn't. Included hot breakfast at the restaurant consisted of eggs, toast (the tastiest item,) undercooked bacon and two little hashbrowns. This was the same for every day. Got the sack breakfast one morning which had an unrecognizable, tiny packaged pastry, an orange and cup of yogurt only. On the bright side there was a nice fireworks display on 4th of July evening at no charge and the room was large. Ours faced the indoor pool which was constantly packed with kids and never seemed to be cleaned other than the towels being picked up the next day. We were given one bar of soap for the tub and one for the bathroom sink and 4 towels. When we asked for our trash to be taken away and given a another bar of soap we never received a knock on the door to give the trash to "maintenance" but instead some trash bags were left outside hours later with a plastic bag full of every soap they had. Sorry but we cannot recommend this place. Read less
Image of the Tripadvisor rating Great location but outdated & noisy

Jul 4, 2020 Phamly1 Seattle, Washington

Best Western Plus but not sure what the “Plus” is for. We stayed two nights in the Ponderosa building in a family suite—one queen in a small bedroom and two queens in the main room. Check-in & check-out were efficient. The room was very dark and dingy, even with all the lamps on. The plastic tub insert was stained and yellowed from a lot of use.… Read more
Best Western Plus but not sure what the “Plus” is for. We stayed two nights in the Ponderosa building in a family suite—one queen in a small bedroom and two queens in the main room. Check-in & check-out were efficient. The room was very dark and dingy, even with all the lamps on. The plastic tub insert was stained and yellowed from a lot of use. The drain was clogged so 10 minutes into the shower you were standing in a couple of inches of water. Our room was on the first floor so we heard our neighbors above walking & running (as kids do) as well as the showers and toilets. If you’re a light sleeper, bring ear plugs. The window in the bedroom was unlocked. I’m glad we checked the windows before left the room after checking in because it turns out all of them were unlocked. However, it was nice to have a fridge and microwave in the room to prepare our own meals because we weren’t ready to dine in the community yet. We did pick up breakfast bags which was convenient for our early morning hikes. There were two offerings: a hot breakfast bag (breakfast burrito) or a cold breakfast bag (yogurt). Both came with a granola bar and fruit. Come to think of it, the “plus” might be the free breakfast. After 5 hours on the trails, it was nice to be able to use the outdoor pool and spa (located in the RV/campground portion of the complex). Another benefit of getting on the trails early is to avoid others at the park and pool! The complex has a general store, laundromat and restaurant on site for convenience. We also mailed out some postcards from the post office. On our next visit to Bryce Canton we will probably try to secure a reservation at the lodge inside the park or try the other Ruby property which appears to be newer. Read less
Image of the Tripadvisor rating dirtiest hotel I've stayed in

Jun 30, 2020 sha882020 Sandy, Utah

dirt in the sheets, floss, hair and dirt on the floor and in the bathroom/tub, horizontal surfaces were covered in thick dust. This room was never cleaned! Completely unacceptable. They advertised a safe and clean place to stay, but we got a very dirty room with bags of garbage/sheets/towels that sat outside our room for 3 days. Calling the… Read more
dirt in the sheets, floss, hair and dirt on the floor and in the bathroom/tub, horizontal surfaces were covered in thick dust. This room was never cleaned! Completely unacceptable. They advertised a safe and clean place to stay, but we got a very dirty room with bags of garbage/sheets/towels that sat outside our room for 3 days. Calling the front desk to speak with a manager (twice) ended up with being on hold for a long time with no answer. and they never came and got the bagged stuff outside. Read less
Image of the Tripadvisor rating Ruby's Inn - Open for Business during COVID!

Jun 28, 2020 torr3sdaniel Seattle, Washington

Easy to sign up for horse rides, great steak, super close to the national parks. Beautiful experience! I really appreciate the incredible customer service from employees as well. Grateful for the fresh air, proximity to shuttles, and relaxing atmosphere!
Image of the Tripadvisor rating Decent Place to Stay

Jun 28, 2020 DavidJ867 Las Vegas, Nevada, Usa

This is a very dated property. Its on par with any of the lower chain hotels but for a Best Western PLUS I expected a lot more than I got. The rooms are small and very, very dated! I will give it to them that it was clean, but again I expect more out of a BW Plus. Breakfast was in a sack and to say the least it was not tasty! On the plus… Read more
This is a very dated property. Its on par with any of the lower chain hotels but for a Best Western PLUS I expected a lot more than I got. The rooms are small and very, very dated! I will give it to them that it was clean, but again I expect more out of a BW Plus. Breakfast was in a sack and to say the least it was not tasty! On the plus side, the restaraunt, and other shops on the property were nice. Read less