Anaheim Portofino Inn & Suites

Anaheim, Los Angeles

Virgin rating

The hotel

Situated just a 10-minute stroll or a short shuttle bus ride from Disneyland® Resort, California, the Anaheim Portofino Inn & Suites provides plenty of excuses to get closer to Mickey and the gang as well as offering an array of entertainment alternatives in downtown Anaheim. Deluxe rooms are ideal for families and comfortably sleep 4 guests, with the chance to upgrade to suites providing ample space for a maximum of 6 occupants. Aside from the accommodation you'll be able to keep your energy levels up at the heated outdoor swimming pool or the fitness room, with a video games arcade ensuring kids also get to let off steam. Anaheim features a great choice of restaurants, shops and bars, which are all easily accessible from the Portofino, and if you're looking for entertainment for all the family then Anaheim GardenWalk presents a fab alternative to days out at Disneyland®.

Amenities

  • Spa
  • Swimming Pool
  • Families
  • Theme Parks
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

Situated very close to Disneyland® Resort but also a wide range of restaurants, entertainment venues and the huge outdoor lifestyle centre, Anaheim GardenWalk.

Hotel information

190 rooms and suites, some with private balcony or patio. All with TV, complimentary WiFi available, mini-fridge, microwave, tea/coffee maker, hairdryer, iron and board. Deluxe Rooms with 2 queen-size beds and private balcony or patio, sleeping maximum 4 adults.

Kid Suites with 1 king-size bed, twin-size bunk bed and sofa sleeper bed, sleeping maximum 6 guests.

Heated outdoor pool and sun deck. Spa*. Fitness room. Video games arcade. Shuttle service to Disneyland® Resort*. Complimentary WiFi. Gift shop (drinks, snacks and souvenirs). Free board games at front desk.

This hotel has a resort fee of $18.79 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Standard High-Speed Internet Access - Self-Parking (One Vehicle per Room Reservation). - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This is a non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (654)
  • Very good (733)
  • Average (374)
  • Poor (200)
  • Terrible (138)
Image of the Tripadvisor rating Avoid if you can!

May 27, 2024 Seth R

This hotel is dated and in need of a remodel. The entire facility had a problem with humidity and air conditioning. The elevators showed signs of condensation on the door frames and rust where it had been. The room’s air conditioning was not working blowing cold air. I mentioned it to the front desk and they sent a maintenance man. It worked for… Read more
This hotel is dated and in need of a remodel. The entire facility had a problem with humidity and air conditioning. The elevators showed signs of condensation on the door frames and rust where it had been. The room’s air conditioning was not working blowing cold air. I mentioned it to the front desk and they sent a maintenance man. It worked for about 8 hours before it began blowing warm air. Obviously it had a leak and they knew about it because they weren’t surprised and “fixed” it within a few minutes. There are better options nearby, stay away from this one. I’ve stayed in Motel 6s and Days Inns that were nicer than this place. Read less
Image of the Tripadvisor rating Room needs maintenance.

May 26, 2024 Landrey T

Great customer service.... The foyer was very clean and well stocked, with the most current maps. The room was spacious had a interesting smell when the air was on. The tub faucet fell off in my room 1106. Please continue to hire quality personnel. Very convenient to restaurants and the convention center.
Image of the Tripadvisor rating Two star hotel

May 26, 2024 suzyqasm Rocklin, California

The rooms are outdated and not cleaned well. I had sticky stuff on the bathroom door, counters were not cleaned, toilet was not tightened well, tub would not drain, stains in carpet and sofa. The pillows are not comfortable nor the bed. Good for a quick trip but nothing fancy.
Image of the Tripadvisor rating Great and friendly staff

May 22, 2024 stacey o

From start to end Portifino staff was excellent in serving our needs. Check in was smooth but the room was not proper for my wife's skin condition on her foot so Alexa from front desk helped find us a better room. Friendly staff from a/c help and maid services. Was a comfortable 4 day stay.
Image of the Tripadvisor rating THEFTS

Apr 16, 2024 yien s

Please DO NOT stay here! Room thefts and no help from the staff. We needed a basic place to sleep and rest so this place worked out for us. And so we thought... First night went by. Second day came along and went by. Third day, our room was serviced even though we had the "Do not disturb" sign hanging. Fourth day, we were told by the staff… Read more
Please DO NOT stay here! Room thefts and no help from the staff. We needed a basic place to sleep and rest so this place worked out for us. And so we thought... First night went by. Second day came along and went by. Third day, our room was serviced even though we had the "Do not disturb" sign hanging. Fourth day, we were told by the staff that our room was serviced but nothing was done. This is when the problem started. On our last night at this hotel, our rooms (my sister and ours) were broken into and items were stolen. There was no forced entry. They took our personal home and vehicle keys and stole our van. We notified the hotel staff and they did not assist us. They said that it's out of their hands and we were on our own. The next day, the General Manager, Chris was informative but that was it. Still no "apologies" of any sorts were given. We ended up doing what we needed to do. We ended up staying at another hotel for one night because we did not feel safe there anymore. Read less