Anaheim Portofino Inn & Suites

Anaheim, Los Angeles

Virgin rating

Kids Suite
Kids Suite
Deluxe Double Room
Kids Suite
Kids Suite
Deluxe Double Room

The hotel

Situated just a 10-minute stroll or a short shuttle bus ride from Disneyland® Resort, California, the Anaheim Portofino Inn & Suites provides plenty of excuses to get closer to Mickey and the gang as well as offering an array of entertainment alternatives in downtown Anaheim. Deluxe rooms are ideal for families and comfortably sleep 4 guests, with the chance to upgrade to suites providing ample space for a maximum of 6 occupants. Aside from the accommodation you'll be able to keep your energy levels up at the heated outdoor swimming pool or the fitness room, with a video games arcade ensuring kids also get to let off steam. Anaheim features a great choice of restaurants, shops and bars, which are all easily accessible from the Portofino, and if you're looking for entertainment for all the family then Anaheim GardenWalk presents a fab alternative to days out at Disneyland®.

Amenities

  • Spa
  • Swimming Pool
  • Families
  • Theme Parks
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

Situated very close to Disneyland® Resort but also a wide range of restaurants, entertainment venues and the huge outdoor lifestyle centre, Anaheim GardenWalk.

Hotel information

190 rooms and suites, some with private balcony or patio. All with TV, complimentary WiFi available, mini-fridge, microwave, tea/coffee maker, hairdryer, iron and board. Deluxe Rooms with 2 queen-size beds and private balcony or patio, sleeping maximum 4 adults.

Kid Suites with 1 king-size bed, twin-size bunk bed and sofa sleeper bed, sleeping maximum 6 guests.

Heated outdoor pool and sun deck. Spa*. Fitness room. Video games arcade. Shuttle service to Disneyland® Resort*. Complimentary WiFi. Gift shop (drinks, snacks and souvenirs). Free board games at front desk.

This hotel has a resort fee of $18.79 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Standard High-Speed Internet Access - Self-Parking (One Vehicle per Room Reservation). - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This is a non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (652)
  • Very good (732)
  • Average (374)
  • Poor (199)
  • Terrible (136)
Image of the Tripadvisor rating Sad to say, last time I'll be staying at Portofino - not worth the savings

Oct 12, 2023 Moira O

I've been staying at this hotel about every year since 2016. I've always known what it is - a budget hotel within easy walking distance of Disney. But over the years, the rooms have been getting dirtier and more worn - to the point where it's just not worth the low price anymore. This will be my last visit. The room (1113) smelled like sewage,… Read more
I've been staying at this hotel about every year since 2016. I've always known what it is - a budget hotel within easy walking distance of Disney. But over the years, the rooms have been getting dirtier and more worn - to the point where it's just not worth the low price anymore. This will be my last visit. The room (1113) smelled like sewage, the A/C was either on - and absolutely freezing cold - or it was off. It was miserable. They sent a technician to fix it twice and he said the units just need to be replaced - they are too old and either the cold is on or the heat is on - you can't adjust the temperature. I shivered under the covers with socks on every night. I got a Febreze plug in to mask the sewage smell. The carpet was so worn and dirty I wouldn't walk on it in bare feet. And I could hear EVERY SINGLE thing the family in the next room was saying and doing. Not muffled. Very clear words. It was like they were in the same room. So to mask the sound, I had to turn the (loud) A/C back on and froze. I was at the Parks all day and was too tired at night to ask for a room change. I have done that in previous years and found there wasn't much difference in the rooms anyway. I really wish they would fix the issues because it was a good thing for a few years there. The sewage smell was there on other visits and we did switch rooms. I've seen it mentioned in other reviews. It's amazing they just can't fix that! And put in even some basic upgrades. But I guess now they are major upgrades - new carpet, new A/C units, sound proofing in walls, replace beat up furniture. Sigh. Oh well, it was good while it lasted. Read less
Image of the Tripadvisor rating Great location..

Oct 9, 2023 Dugg0 Shepparton, Australia

Stayed here for 3 nights but due to time frames with two 15hr days at disney did not really explore the hotel that much. Great location with a 15 min walk to disneyland. Small shop at the front, tip, get your disney merch here, dont pay the huge prices at disney. 7/11 over the road and other eateries short distance. Rooms were good and… Read more
Stayed here for 3 nights but due to time frames with two 15hr days at disney did not really explore the hotel that much. Great location with a 15 min walk to disneyland. Small shop at the front, tip, get your disney merch here, dont pay the huge prices at disney. 7/11 over the road and other eateries short distance. Rooms were good and comfortable, yes a little older but when your just using as a base for disney was well worth the location. If i was coming back to disney would stay here again no worries.. Read less
Image of the Tripadvisor rating Not good at all

Oct 7, 2023 Charlene K

The pictures are deceptive. The carpets were so dirty, if you did not wear sandals the bottoms of your feet would turn brown. Balcony was not clean at all. No black out blinds in room. The bed sheets had a mystery brown stain on them. The room smelt musty and dirty. I am not a hotel snob, but this one was very disappointing. It was SO loud in… Read more
The pictures are deceptive. The carpets were so dirty, if you did not wear sandals the bottoms of your feet would turn brown. Balcony was not clean at all. No black out blinds in room. The bed sheets had a mystery brown stain on them. The room smelt musty and dirty. I am not a hotel snob, but this one was very disappointing. It was SO loud in our room, it sounded like there were elephants in the room beside and above us. We were awake at 5:30am because the walls were paper thin. Some noise in a hotel is completely normal, but this was unlike anything we ever experienced. It is sad to have to go home from your trip to get sleep. We complained about it and also the fact that we got the handicapped suite with a walk in shower when we needed a tub for the kids. They had nothing else available until the second last day and when we viewed that room it was no better, so we stayed in our current room. Also, on the last day after we checked out and were waiting for our shuttle to the airport the kids needed to use the bathroom. We waited for 10 mins at reception to ask for a keycard (you need a keycard to access the only public bathroom). Nobody was at reception and we needed to leave in 3 minutes to the airport. A housekeeper was in the hall and I asked if she could let us in to the washrooms and explained our plight. She was extremely rude and unhelpful, my kids were in tears because they needed to go so bad and she shrugged her shoulders and said not her issue. It left such a bad taste in my mouth, they don't mind taking your money but once checkout has arrived don't expect any assistance. So disappointed. Would NOT recommend this hotel to anyone. Read less
Image of the Tripadvisor rating GREAT SERVICE!

Sep 2, 2023 Roam570495

This was my first time staying at the Portofino in Anaheim and I wanted to share that the customer service deserves 10 stars. Cindy checked us in and she provided excellent service, she was friendly, kind and helpful. The hotel is a little outdated but Cindy's attitude made us feel like we were at the right hotel.
Image of the Tripadvisor rating You get what you pay for

Aug 29, 2023 Marlene V Santa Maria, California

I booked this hotel based on the family suite room pictures, price, and it being a Disney Good neighbor hotel. I unfortunately didn't read reviews until after booking. With so many average (or worse reviews) I started to worry we made a bad choice and attempted to cancel, only to find out I had booked non-refundable. With no other option, we… Read more
I booked this hotel based on the family suite room pictures, price, and it being a Disney Good neighbor hotel. I unfortunately didn't read reviews until after booking. With so many average (or worse reviews) I started to worry we made a bad choice and attempted to cancel, only to find out I had booked non-refundable. With no other option, we hoped for the best and arrived for our 2 night stay. Short story- you get what you pay for. The room was clean, but worn. It was "good enough", but we won't be staying again. The Details Pros: Check in was quick and friendly, we found parking between the two buildings. The room was spacious, the carpet clean, and it had a fridge and microwave. The location is convenient close enough to walk to Disney and plenty of places to eat. The 2 younger kids loved having their own bunk bed, and we loved the extra space and storage. The two separate sinks are a great idea. Cons: The furniture is worn. The mattresses cheap and rock hard, the pillows small and lumpy. Our oldest slept on the pull out sofa bed, and it was the worst. We know sofa beds aren't known for being the comfiest, but lately most hotels have decent memory foam. This was springy, old, and yellowed. There are two bathroom sinks, one in the shower/toilet area, one just outside the door. This is a great idea and helpful to have multiple people get ready, but the counter space is so small with very little space for toiletries. Most of our negative view of the hotel were manageable or tolerable, but the single reason we won't be returning is the lack of sound proofing. We could hear every creak, noise, toilet flush, even phone vibration of guests surrounding us. The pipes in the walls roared loudly. With people returning from the theme parks late, we had the worst nights of sleep. Everything traveled through the doors and walls. We tried to be mindful of this and be courteous as we left early ourselves and returned late the second night. I choose this hotel to get more space and a lower cost, but next time I think we will go back to one of the newer hotels. Read less