Beverly Hills Marriott

Beverly Hills, Los Angeles

Virgin rating

The hotel

You may feel quite the celebrity at this chic and funky Beverly Hills hotel. Grab one of the big round comfy sofas and relax by the heated outdoor pool or enjoy a bubbly dip in the whirlpool. The GREATROOM serves handcrafted cocktails and classic American food — and it’s up to you whether you eat in the restaurant, at the poolside lounge or on the patio. There’s even an outdoor fireplace to add a little extra cheer. And, when it’s time to hit the sack, your stylish room has plenty of thoughtful touches to wrap up your stay.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Close to all attractions including Rodeo Drive and the Beverly Centre shopping mall.

Hotel information

258 rooms. All with air-conditioning, flatscreen TV, WiFi*, iHome stereo system, mini-fridge, coffee maker, safe, hairdryer, iron and board. Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

The Great Room restaurant and bar (breakfast, lunch and dinner). Outdoor heated swimming pool and whirlpool. Fitness centre. Complimentary WiFi. Laundry/dry-cleaning facilities*. Limited room service*. Valet parking $51, plus tax per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (245)
  • Very good (219)
  • Average (105)
  • Poor (33)
  • Terrible (50)
Image of the Tripadvisor rating This hotel should lose it’s Marriott affiliation..

Aug 14, 2022 alanjV1689IK Grass Lake, Michigan

From check-in to check-out this hotel is was disappointment… Andres at the front desk seemed like one of the only ones that cared about our hotel issues. The guys running the valet were excellent. I think housekeeping is a major issue at the hotel. My wife traveled there for an important business trip and it took me calling the front desk 4… Read more
From check-in to check-out this hotel is was disappointment… Andres at the front desk seemed like one of the only ones that cared about our hotel issues. The guys running the valet were excellent. I think housekeeping is a major issue at the hotel. My wife traveled there for an important business trip and it took me calling the front desk 4 times, and going down to the front desk 3 times, to get an iron that was dirty and still wasn’t working. Then after a long day we came back and the room was not serviced. They just don’t seem to care... I emailed one of the managers, and the general manager, and they never responded. They have no desire to hear the feedback or to get better. When you ask them for some additional Bonvoy points for your troubles they don’t even try to make up for their lack of service with that either - unlike Delta. There’s a Residence Inn across the street at I believe their customers have access to this hotel facilities, so everything is usually overcrowded as they are barely staffed and able to keep up with their own customers. Lots of other great hotels in the area to stay at so don’t waste your time with this one. Read less
Image of the Tripadvisor rating Worst Marriott Ever!

Aug 11, 2022 CFdog

Stayed in August of 2022 and the worst Marriott I have EVER stayed at. The hotel is a bizarre setup as if you walked into a 1970's bad disco lounge. No desks, No closet No dresser in your room. The desk is a makeshift cocktail table and you use a bench. No shower hooks or place to put a towel other than place on the bed or floor. Pool area at 5… Read more
Stayed in August of 2022 and the worst Marriott I have EVER stayed at. The hotel is a bizarre setup as if you walked into a 1970's bad disco lounge. No desks, No closet No dresser in your room. The desk is a makeshift cocktail table and you use a bench. No shower hooks or place to put a towel other than place on the bed or floor. Pool area at 5 p.m was empty and filthy with towels thrown around on every chair as if 40 kids left a pool party Food expensive and lame. The bonus was the hair in my shower stuck to the built in shampoo holder. You can do MUCH better in LA. So much for trying to stay loyal to Marriott Bonvoy Read less
Image of the Tripadvisor rating A dissapointment

Aug 9, 2022 22club58 San Diego, California

From the outset this property did not exhibit that touch of service that I had come to expect from a Marriott flag having spent many nights at their properties over the years as a lifetime platinum member of the chain's frequent stayer program. The front desk clerk was at best begrudging and condescending in allowing that they could provide a room… Read more
From the outset this property did not exhibit that touch of service that I had come to expect from a Marriott flag having spent many nights at their properties over the years as a lifetime platinum member of the chain's frequent stayer program. The front desk clerk was at best begrudging and condescending in allowing that they could provide a room for a 12:30 arrival having pointed out in no uncertain terms that 15:00 was check in time. There was no lunch service with the dining room closed after breakfast. The elevator had no button for our assigned floor (which was taped over later in the day). So, we exited that elevator and took an adjacent one. Valet parking is exorbitantly priced - even for Los Angeles, although the valets were prompt and friendly. The room was on the small side although the bed was comfortable and there were many outlets for charging electronic devices. There was a banquet like seating along the window wall (providing a very poor viewing angle for the wall mounted television) and a very small table that was not big enough for in room food service. There was a refrigerator and coffee maker but no desk or working surface. The bathroom was well designed with a huge shower, but one had to walk away from the low volume shower head to access the soap and shampoo dispensers. The magic touches that make for a great hotel experience were missing. Read less
Image of the Tripadvisor rating They Just Don’t Learn!!

Aug 3, 2022 KaiDC2

You would think that after a couple of years of Covid that when the hotel is finally getting full that the staff and the service should be up to speed. However this is not the case. There were no porters to help when I arrived with the suitcase. They used to have a very nice water urn with glasses etc. at the entry. They don’t have that anymore.… Read more
You would think that after a couple of years of Covid that when the hotel is finally getting full that the staff and the service should be up to speed. However this is not the case. There were no porters to help when I arrived with the suitcase. They used to have a very nice water urn with glasses etc. at the entry. They don’t have that anymore. They used to have glasses of champagne when you checked in they don’t have that anymore. They don’t provide newspapers anymore. The lounge used to have wine or some thing during cocktail hour. Now it has just, albeit , very good onion rings and french fries and taco chips but nothing else. Not even real glasses, cutlery or ice! When I asked what was happening they said it’s Covid. But seriously? Is that an excuse anymore? I don’t understand how this hotel could charge what they charge and consider themselves an upscale type of hotel with a service that is abysmal. Housekeeping did not clean my room until 4 pm The operators don’t answer the phones and they don’t provide anything to you. Get better service and value for your money elsewhere. This place has really gone down. The only good thing is the location. Read less
Image of the Tripadvisor rating Great Stay

Jul 16, 2022 420garyf Appleton, Wisconsin

Stayed July 11 - 15, 2022. Business stay. M Club open providing breakfast, mid day snacks, and lite dinner fair. Solid breakfast with options. Open 24 hr to grab drinks, yogurt, and fruit. Comfy bed, clean rooms. Great Valet service, very friendly and prompt. Attentive staff and helpful. Good follow up by management to ensure my stay went… Read more
Stayed July 11 - 15, 2022. Business stay. M Club open providing breakfast, mid day snacks, and lite dinner fair. Solid breakfast with options. Open 24 hr to grab drinks, yogurt, and fruit. Comfy bed, clean rooms. Great Valet service, very friendly and prompt. Attentive staff and helpful. Good follow up by management to ensure my stay went well. Read less