Beverly Hills Marriott

Worse service than what i expected. We request extra bed on the checked in process around 6PM. We did not get it. In an hour then we went the desk and informed them that we did not get it yet. They said okey we are sending right now blabla, and even though over 4 hours after we back from outside around 11pm we were still not recieve it. I call the desk and explain them our situation. She called the room back and stated that they are washing the blanket and takes 40 min. to be dry it 🤨🧐😖 however, we got the extra bed after long time but it was worse extra bed i ever saw. Its like used maybe more than 5 years not good condition. Next day i try to call the desk several times no-one picked up and i text them via chat not any reply 😢 Read less

I booked my room for a quick stay before heading to work on a project the following morning. As soon as I arrived I was immediately met by valet. I gave my information and they promptly gave me my ticket for my car, instructed me how to call to get the car the next morning, and offered immediate help with my bags. Check in was easy. Everyone was friendly and nice at the front desk. After checking in I immediately went upstairs to put my things away. My room was very clean and nice. I went back downstairs to check out the menu at the bar. Had a nice conversation with the bartender about the menu items. I eventually made my way to the M Club Lounge. Access is allowed with your room key. I didn't take pics at that moment but they had plenty of hot appetizers, snacks, and desserts. They also offer free alcoholic drinks. Not sure if you need to bring ID for that, I didn't drink. The hallways were ice cold which was perfect since it was so hot out. Both the bed and pillows were very comfortable. I made it downstairs for breakfast around 7:30am. I was expecting basic pastries and beverages. I was wrong. They offered back on, eggs, and seasoned breakfast potatoes that were fresh, hot, and DELICIOUS! The had an assortment of fruit, pastries, breads, cereals, etc. everything was CLEAN and the attendant was very polite and attentive. After breakfast I gathered everything from my room to checkout. They had my car downstairs promptly. I needed ice for my cooler and they had free bags in the concession area which saved me from going to the store to buy them. My experience here was GREAT. Again the hotel was clean, the employees were friendly and answered all questions. My room was great and I actually saved money eating in the M Club Lounge. I highly recommend this hotel. Read less

Stayed here for 5 nights for building. Lovely room with a sweeping view of downtown LA and the mountains. Housekeeping was fabulous and kept the room immaculate all week. The M Club had a nice breakfast with scrambled eggs, potatoes and bacon, fresh pastries, bagels, toast and fresh fruit. Juice and a different flavored water every morning. Great espresso drink machine. In the evening they offered two hot appetizer foods (usually with one being a pasta dish), small desserts, cookies and a choice of wine, beer and sparkling wine. The hot appetizers were different each evening and all very tasty. Krystal who worked breakfast every morning was delightful and helpful. The front desk staff always has a smile as do the valet/doormen. I highly recommend this hotel and would happily stay here again. Read less