DoubleTree by Hilton Los Angeles Downtown

Downtown Los Angeles, Los Angeles

Virgin rating

The hotel

Anywhere that greets you with freshly cooked chocolate chip cookies on arrival gets our vote! Modern in style with a relaxed ambience, this is ideal for those wanting to be within easy distance of all downtown attractions. Towering 21 stories above the city, there’s some great views to be had as well as plenty of home-from-home comforts. Eats and drinks can be found close by but don’t forget to try the hotel’s own Justice Urban Tavern, a gastro pub serving Asian-inspired Californian cuisine. Rendezvous Lounge is another fine place to relax with five flat screen TVs and a full bar. Happy hour is 4:00pm-7:00pm daily so why not indulge in a cocktail or two? Last but by no means least, we want to mention the half-acre Kyoto Gardens on the third floor terrace – boasting waterfalls, ponds and a skyline view of the city, it really does offer that all-important Zen experience.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In downtown’s Little Tokyo, 500 metres from an Amtrak station and a 10-minute walk from the Museum of Contemporary Art.

Hotel information

434 rooms and suites. All of which are air-conditioned with satellite TV, telephone, high-speed Internet access*, microwave, mini-fridge, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Guest Rooms with 1 king-size bed or 2 queen-size beds, sleeps maximum 2 adults and 2 children.

Justice Urban Tavern (breakfast, lunch, dinner), Rendezvous Lounge. Rooftop Japanese garden. Fitness centre. Complimentary WiFi. Gift shop. Laundry/dry-cleaning facilities*. 24-hour room service*. Self-parking $35, valet parking $40, plus tax per night (payable locally, subject to change).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (925)
  • Very good (931)
  • Average (512)
  • Poor (220)
  • Terrible (183)
Image of the Tripadvisor rating Avoid or regret.

Jul 26, 2024 Kevin50019

Terrible Hotel and management Hotel website showed King Bed room has 2 chairs but when I checked in there is only one chair, so I went to the front desk asked one more chair, the management refused to provide a chair, so I showed the pictures of room description which has 2 chairs. The management said that those description is old. And the room… Read more
Terrible Hotel and management Hotel website showed King Bed room has 2 chairs but when I checked in there is only one chair, so I went to the front desk asked one more chair, the management refused to provide a chair, so I showed the pictures of room description which has 2 chairs. The management said that those description is old. And the room old and sewage smell from bathroom. I reported it to the front desk but there is no action. Buttons on elevators are not working properly, it is concern of safety. This hotel management is deceptive under the name of Double Tree by Hilton. I don't believe that this 2 stars hotel bears the name under Hilton. I called the customer service in Hilton Honor but they suggested to report the hotel management. It is a really bad hotel and bad business practice by this hotel management. It is not Double Tree Hotel we know. Read less
Image of the Tripadvisor rating Do not stay here

Jul 25, 2024 Sidney P

Overall, poorly unkept hotel. I always stay in Hilton’s and this on definitely needs some attention. The elevators were dark and not up to standard, the room was hot and AC doesn’t feel like it works, the shower was gross with holes, and the bathroom vent look like it was peeling from mold. Wouldn’t recommend. Also the service wasn’t good.… Read more
Overall, poorly unkept hotel. I always stay in Hilton’s and this on definitely needs some attention. The elevators were dark and not up to standard, the room was hot and AC doesn’t feel like it works, the shower was gross with holes, and the bathroom vent look like it was peeling from mold. Wouldn’t recommend. Also the service wasn’t good. Concierge was snippy, and bar tender was non attentive. Read less
Image of the Tripadvisor rating Poor

Jul 21, 2024 Dave K Oxford, United Kingdom

This hotel is in an interesting area of Los Angeles: close to Downtown, and right next to the fascinating area of "Little Tokyo". Unfortunately, the hotel is far less interesting and is in need of a fair bit of maintenance. Everything is dated and in some places, very tatty. For example, at the elevators, the glass around the call buttons was… Read more
This hotel is in an interesting area of Los Angeles: close to Downtown, and right next to the fascinating area of "Little Tokyo". Unfortunately, the hotel is far less interesting and is in need of a fair bit of maintenance. Everything is dated and in some places, very tatty. For example, at the elevators, the glass around the call buttons was broken on our floor and in the lobby and various of the indicator lights were broken. Everything just looked faded and unkempt. At least our room was clean and tidy. Not up to the usual standards of a Hilton. (Take a look at my Travel Photos blog on Instagram at @iPhonePhotoTravel) Read less
Image of the Tripadvisor rating It has improved

Jul 5, 2024 nivhana Rancho Palos Verdes, California

Came back to the Doubletree two years after my last visit, but glad to say that this recent visit was a vast improvement compared to last time (no double charge!) Stayed here twice during my LA visit: three nights at the end of May and two nights in early June. The first stay was interrupted by the chants and protests of disgruntled hotel… Read more
Came back to the Doubletree two years after my last visit, but glad to say that this recent visit was a vast improvement compared to last time (no double charge!) Stayed here twice during my LA visit: three nights at the end of May and two nights in early June. The first stay was interrupted by the chants and protests of disgruntled hotel workers, who blasted their demands over the loudspeaker from 6:30am to nearly 9am, but it only happened for one day, surprisingly. Perhaps their demands were met since there were no loud demonstrations when I returned a week later. The rooms itself were clean but dated and showerheads need to be replaced as one of them was calcified. Housekeeping did a good job except for one day where they forgot to clean, but it was resolved after calling the helpline. Will return to this hotel on my next visit to LA. Read less
Image of the Tripadvisor rating Don’t believe all the bad reviews

Jun 24, 2024 Culture44444961426 Tulsa, Oklahoma

The LA hotel strike is over for this hotel, and it is back to its normal self. I’ll second one of the previous reviewers’ comments … it’s not what the bad reviews say. And, believe me I’d tell you if it was. We stayed here several years ago, and the place hasn’t changed a lot. Our suite — the bath was top notch. Although the rooms could use a… Read more
The LA hotel strike is over for this hotel, and it is back to its normal self. I’ll second one of the previous reviewers’ comments … it’s not what the bad reviews say. And, believe me I’d tell you if it was. We stayed here several years ago, and the place hasn’t changed a lot. Our suite — the bath was top notch. Although the rooms could use a dab of freshening up, they are still in good shape. Everything was VERY clean and functional, and housekeeping did a great job keeping things tidy and stocked over several days. I recommend the room and breakfast plan if it is available at booking. The buffet is well done and the staff in the restaurant are very kind and attentive. That also goes for the front desk and service staff. I was impressed. It’s a busy place, and nobody on staff ever lost their smile or sense of humor. I felt safe in the hotel at all times. Is it safe to go outside? The service staff has you covered at the hotel. We walked around some and were fine with big city sense. However, this is downtown LA and we used a ride share service if we went any distance. The Japanese garden is still a very pleasant place for guests. Our plans involved frequent use of Union station, and the hotel is just a few minutes from it. We got ride share services easily. In the one exception that involved critical timing,,the service staff had us a cab in moments. I’ll leave it to you to judge for yourself, but I balanced upscale tastes with realistic expectations and it was great. Remember — we’ve been through a pandemic, chronic labor shortages and a strike, this place is doing well by comparable hospitality industry standards. Read less