Sheraton Gateway Hotel Los Angeles Airport

Los Angeles, California

Virgin rating

The hotel

Convenience meets style at the Sheraton Gateway Los Angeles. Located less than a mile from LAX, modern amenities, comfortable surroundings and complimentary 24-hour shuttles to and from airport terminals help to minimise stress and maximise relaxation. Take some time to bask in the California sunshine at the outdoor pool, keep up with your regime at the fitness centre, or enjoy the in-house dining options, including 24-hour room service. The ideal base for LAX, and for enjoying all that Los Angeles has to offer.

Amenities

Where is it

Located less than 1 mile from Los AngelesInternational Airport LAX, with complimentary 24-hour shuttles to and from theterminals. Minutes away from SoFi stadium. 

Hotel information

All roomsfeature complimentary standard WiFi, optional high-speed WiFi, flat-screen TV, USBoutlets, bottled water*, in-room safe*, hairdryer, robe, mini-refrigerator,chair, desk, and iron and ironing board. 

Double King Bed rooms feature 1 x king-sized bed, sleeping a maximum of 3 adults. 

Double 2 Queen Bed rooms feature 2 x queen-sized beds, sleeping maximum 4 adults.

Costero Bar (creative California cuisine for lunch and dinner. Al fresco dining available. HDTVs featuring inside featuring live sports). Caster Bistro (open for dinner with fresh, flavourful dishes including shareable plates and vegetarian / vegan options). Brasserie (pool views, breakfast, lunch, dinner, buffet or a la carte options). Starbucks®.

Fitness centre. Outdoor pool with towels provided. Gift shop.

24-hour room service*. Laundry and dry cleaning service*. Convenience store. Valet parking*. Complimentary 24-hour shuttle service to and from LAX terminals.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (788)
  • Very good (519)
  • Average (208)
  • Poor (87)
  • Terrible (131)
Image of the Tripadvisor rating Hotel has some nice things, but it has seen better days

Aug 13, 2022 NY_Guy_Traveling Irvington, New York

I don't mean this to be snarky, but rather I think this is a good description of this hotel: I am quite sure that this was a beautiful hotel in 2005. It is a big conference hotel, so it has a restaurant, a Starbucks, etc. The lobby was big and very nice. The room was a good size. But everything about the hotel above the lobby level was worn and… Read more
I don't mean this to be snarky, but rather I think this is a good description of this hotel: I am quite sure that this was a beautiful hotel in 2005. It is a big conference hotel, so it has a restaurant, a Starbucks, etc. The lobby was big and very nice. The room was a good size. But everything about the hotel above the lobby level was worn and seedy. The hallway carpets and walls badly need upgrading, as do the carpets and walls in the room. The furnishings were fine, but, again, they were older and worn. Same with the bathroom. The rooms were clean and functional. If you need a place to stay for a night by LAX, it won't be a terrible night to stay here. But, if you are looking for something a little nicer, this likely is not the place for you. Next time I need a hotel by LAX, I will likely try another hotel. Read less
Image of the Tripadvisor rating Excellent service and facilities near LAX.

Aug 11, 2022 Gailen D

My stay at Sheraton Gateway LAX was great. Here for meetings at the hotel and my guest room, as well as a meeting room, were excellent. One thing that differentiated this hotel was the service. Our hostess during our luncheon meeting was Estele Estrada, and she couldn't have been more gracious. Such excellent hospitality!
Image of the Tripadvisor rating Worst hotel stay ever

Aug 9, 2022 ackiesgang New Orleans, Louisiana

This was the worst hotel experience I’ve ever had. Staff is super incredibly rude, from operators to front desk. My bag was accidentally taken and I was stuck without a phone charger for my first night. I called before exiting the airport to confirm if the hotel offered chargers. The operator said I’d be able to borrow one from the front desk, so… Read more
This was the worst hotel experience I’ve ever had. Staff is super incredibly rude, from operators to front desk. My bag was accidentally taken and I was stuck without a phone charger for my first night. I called before exiting the airport to confirm if the hotel offered chargers. The operator said I’d be able to borrow one from the front desk, so I didn’t stop to purchase one in the airport. When arriving, I asked the front desk agent about the phone chargers. She shared that the borrowing option wasn’t accurate, but I could leave my phone for charging. So I did and came back 2 hrs later. When she retrieved my phone, she said it hadn’t charged because the charger wasn’t working. No apology or empathy, just “oh well.” I went to the gift shop, and they were also out of iPhone chargers for sale. The restaurant team also shared that they didn’t have any. It was shocking to be at an airport business hotel in 2022, with no access to an iPhone charger. I also ate at the restaurant twice. All just basic hotel food. The first meal was okay, but the second I received the wrong to-go order and only realized after going up to the room. I had to come back down and they had to remake it because the wrong order was put in. Pictured is one of the fish tacos. Just a bad experience from start to finish. It’s almost laughable that they’d serve half a fish stick. Do yourself a favor and skip this hotel. There’s a ton of better options within half a mile. Read less
Image of the Tripadvisor rating Awesome experience

Aug 7, 2022 Christina L

We had a great experience here at the hotel. The staff was extremely helpful especially Estella from banquet was super helpful she would check on us periodically. Made sure the water stations were full at all times and make sure the ballrooms were taken care to the best of her ability. I would recommend this hotel to all my family and friends.
Image of the Tripadvisor rating Great experience!

Aug 3, 2022 Quest64803030826 Los Angeles, California

I came to a training in one of the Sheraton rooms and the service was great, food delicious, there were always drinks (water, soda, coffee, te ) and the person who was serving this event was so kind and friendly. Thanks specially to Estela Estrada. (Bootcamp Arcserve 8/3)