1 Hotel West Hollywood

West Hollywood, Los Angeles

Virgin rating

The hotel

Located on the iconic Sunset Strip and with a focus on sustainability, 1 Hotel West Hollywood overflows with luxurious Californian cool. Drawing inspiration from nature, this hotel boasts incredible skyline views, four distinctive eateries, and a central location - ideal for walking WeHo, or venturing to neighbouring Beverley Hills and beyond. Fancy a refreshing dip in the water, or some time spent gazing out at the city? You can have both with a trip to the pool deck, before enjoying farm-to-table produce at 1 Kitchen, or live music at Juniper. Wellness is a big deal here, so embrace your Zen with a complimentary group workout on the Skyline Deck, or a trip to The Field House fitness centre followed by a superfood smoothie. A stay at this unique West Hollywood hideaway is bound to leave you feeling relaxed, inspired, and refreshed.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking

Where is it

Located on West Hollywood’s iconic Sunset Strip. Transfer time from Los Angeles International Airport: 25 minutes.

Hotel information

All rooms feature floor-to-ceiling windows, a seating area, complimentary WiFi, 50” HD smart TV, a plush pillow-top mattress, sustainably sourced bedding, Nespresso machine, Bamford bath products, soft cotton robes, cotton slippers, yoga mat, Bluetooth speaker, digital newspapers, 1 Hotels mobile app, full-length mirror, in-room greenery, and are smoke-free. 

King rooms feature a large shower, city views, and 1 king-size bed, sleeping maximum 2 people.

City King rooms are larger, with views of Sunset Boulevard and the Hollywood Hills, shower or shower/tub combo, and 1 king-size bed, sleeping maximum 3 people.City Two Double rooms are as City King rooms, with 2 double beds, sleeping maximum 4 people.Skyline King rooms feature stunning skyline views, shower or shower/tub combo, and 1 king-size bed, sleeping maximum 3 people.Skyline Two Double rooms are as Skyline King Rooms, with 2 double beds sleeping maximum 4 people.Studio Suite rooms feature a large seating area, city views, rain shower, and 1 king-size bed, sleeping maximum 3 people.Loft Suites are roomier than Studio Suites, with living area, separate rain shower and tub, city views, a work desk, and 1 king-size bed, sleeping maximum 3 people.One Bedroom Suites feature a living/dining room that is separate from the bedroom, a step-out balcony, separate rain shower and tub, skyline views, and 1 king-size bed, sleeping maximum 3 people.Panoramic One Bedroom Suites are larger, featuring a living/dining room that is separate from the bedroom, a step-out balcony, separate rain shower and tub, panoramic Los Angeles views, and 1 king-size bed, sleeping maximum 3 people.

1 Kitchen (fresh, local and sustainably sourced farm-to-table cuisine). Juniper (lounge, live music Friday’s and Saturday’s). Harriet’s Rooftop (cocktail lounge, also offering Sunday Brunch). The Pool Lounge (exclusive for hotel guests).

Pool deck with skyline views, exclusive to hotel guests. Rooftop bar. Smoothie bar. The Field House state-of-the-art gym. Group classes (complimentary for hotel guests). Personal training services*. FaceGym*. Live music every Friday at Saturday at Juniper (schedule subject to change). Goodthings hotel shop. The Skyline Deck, perfect for outdoor fitness or taking in views. Walking path, The Canyon.

Valet parking ($55 per day, subject to change). The Beehive business hub, with computers and printers. In-room dining*. Lobby Farmstand (daily market stand offering fresh seasonal fruits).

Rates are inclusive of resort fee. For Excluding Resort Fee room categories, there is a daily destination fee of $29 USD (exclusive of tax) per room, per day, applicable at the time of check-in.

Destination fee includes;

  • Audi e-tron house car service
  • Mind and Movement (offering a variety of fitness and wellness experiences in-room)
  • Nespresso coffee
  • Digital publications via PressReader app
  • Casting to in-room TV from your personal device

*Denotes local charge

Please note: this is a smoke-free property.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (661)
  • Very good (58)
  • Average (48)
  • Poor (27)
  • Terrible (32)
Image of the Tripadvisor rating Elevated and peaceful stay

May 27, 2024 Odyssey03510095039

Beautiful ambience and exceptional decor throughout. We had a wonderful time relaxing at the pool and enjoyed delicious drinks (order the frozen espresso martini!). Big shoutout to Josh, who was super attentive during our pool day. I also received an amazing massage at the Bamford spa onsite by Ryan, highly recommend!
Image of the Tripadvisor rating Luxury stay and pool day

May 27, 2024 Arica W

The 1 west hotel is an absolute elevated experience. If you’re looking for luxury, comfort, and relaxation - look no further. The peak of our trip was our day at the pool. Josh was our server and was fantastic. He was attentive, made great drinks, and ensured we were comfortable the entire time. Thank you Josh and the 1 Hotel staff for an… Read more
The 1 west hotel is an absolute elevated experience. If you’re looking for luxury, comfort, and relaxation - look no further. The peak of our trip was our day at the pool. Josh was our server and was fantastic. He was attentive, made great drinks, and ensured we were comfortable the entire time. Thank you Josh and the 1 Hotel staff for an exquisite experience. Read less
Image of the Tripadvisor rating Quick trip to LA

May 22, 2024 Midori M

Andrea from the Front Office really made my stay so special, an upgraded room and in-room amenity were the perfect surprise for a birthday. Jack, I believe is the man that drove us in the house car. Excellent conversation and overall great service, he got us to restaurant and also gave some great recommendations to the local area. Also, the server… Read more
Andrea from the Front Office really made my stay so special, an upgraded room and in-room amenity were the perfect surprise for a birthday. Jack, I believe is the man that drove us in the house car. Excellent conversation and overall great service, he got us to restaurant and also gave some great recommendations to the local area. Also, the server we had first day at 1Kitchen, I wish I remembered her name, but she was very kind and service was exceptional. Luz really was the highlight of our trip, I believe she worked the valet for the restaurant/uber drop off of the hotel. She had the brightest smile and warm welcome that we found to be pretty rare in LA. Overall the service in LA was good. The spa is very small but the massages at Bamford were perfect end to our trip! The room was beautiful and spacious, very minimal but elegant, a water tap in the room would have been a nice touch. We had no idea how to navigate the hotel, and had to explore for ourselves, signage was a bit difficult to find/read. We didn’t know where valet for the hotel was since we took Ubers, so when we reserved the house car with Front Desk we were waiting about 15-20mins in the wrong ramp until we asked, which was a bit inconvenient. On the first morning of our trip, a fire alarm went off around 7am. No notice that it was a false alarm or emergency was given, but it was definitely odd since nothing was advised. Overall, the trip was a nice escape from Miami and the hotel is beautiful with lots to explore in the surrounding areas. Read less
Image of the Tripadvisor rating Beautiful Hotel but Unforgivable Service Missteps

May 16, 2024 LMFOY1

Beautiful aesthetics and sustainability initiatives as is typical with the 1 Hotel brand. While the rooms are generously sized, and the outdoor spaces are an oasis, there were several significant missteps during our stay that just should not happen with a hotel of this caliber. When I raised these issues to the front desk at check out, all she… Read more
Beautiful aesthetics and sustainability initiatives as is typical with the 1 Hotel brand. While the rooms are generously sized, and the outdoor spaces are an oasis, there were several significant missteps during our stay that just should not happen with a hotel of this caliber. When I raised these issues to the front desk at check out, all she said was "I'm sorry to hear that". It's bad enough these things happened, but then to have the hotel barely acknowledge it, let alone try to make it up to us, was the most disappointing part, especially considering that two of the mishaps were major, major health and safety issues. Details below. 1. Wi-fi went out for almost an entire day during our stay. The hotel sent a note saying they were working on it, but to have this happen is just simply unacceptable. Both my partner & I work remote, so it was a major inconvenience. The wi-fi went out again the second morning, but this time only for about 30 minutes. 2. There were several people (one of whom I confirmed was a hotel employee) who must have been shooting influencer content for the hotel during our stay that were incredibly rude and demeaning. They actively disrupted the guest experience and when we politely asked them if we could walk by to get to our room, they told us they were busy and we'd have to walk around the entire other side of the hotel to access the elevators on the East tower. 3. Service generally seemed to move at a snail's pace. We had to call several times to follow up on our laundry. Dishes sat on our table and the tables of other guests far after we were done eating/drinking. Housekeeping did not come until the late afternoon, and when they did finally come, all they did was make the bed. 4. We were having a late lunch at Juniper before checking out and ordered two burgers with GF bread due to our severe allergies, which we informed our server of. When the burgers arrived, they looked suspiciously like they were on a normal bun, so I asked to double check. The waiter said no, these aren't GF. Had I not double checked, both my partner and I would have become seriously ill. Then the replacement burgers proceeded to take more than 20 minutes to remake. The bartender comped the one drink I had with lunch, but that hardly made up for the absolute disregard they had for our health and safety. 5. We placed medication that needed to be refrigerated in the refrigerator that then stopped working and ruined $1k of medicine. We had confirmed prior to entering the room that we needed a working fridge. The hotel brought us another fridge and offered to store the medication in their fridge downstairs, but by then it was really too late. Overall, beautiful hotel and tons of potential, but these missteps and the hotel's lack of effort to even attempt to make things right means we will never return. Read less
Image of the Tripadvisor rating Regretted every minute

May 8, 2024 Dana M

I came to this hotel as part of a business trip - had a big couple of days at the Milken Conference and *really* needed 1) a good nights sleep for 3 nights and 2) a quiet place to work when I wasn’t at the conference. I got neither. Sure, the hotel is beautifully decorated and the beds are comfortable and the food is great, but my two biggest… Read more
I came to this hotel as part of a business trip - had a big couple of days at the Milken Conference and *really* needed 1) a good nights sleep for 3 nights and 2) a quiet place to work when I wasn’t at the conference. I got neither. Sure, the hotel is beautifully decorated and the beds are comfortable and the food is great, but my two biggest needs were not met on this trip and I regretted booking this hotel pretty much every moment I was there. They put me in a room close to Harriet’s which, I gather, is a restaurant that likes to blast music at a shocking volume with the bass turned all the way up like it’s 1999 until midnight, The walls of my room were quite literally vibrating. As I was being escorted into my room for the first time at 10:30pm (1:30am my time) after a long flight, the bell person was proudly showing me that there’s a yoga mat in the room, and I asked him why there is thumping club music reverberating through my room at this hour. He breezily dismissed it and said it would *likely* be over by midnight. After he left I got into bed and couldn’t believe what I had signed up for. The pulsating bass was giving me a headache and it didn’t stop until after midnight. I woke up the next morning haggard and frustrated and in terrible shape for my big day. I returned to the hotel at 4pm after Day 1 of the conference to do some work and could not believe the music was back. The pulsating, vibrating, maddening bass making it impossible to do my work. I became so terrorized by it I put in the free earplugs I got on the plane but it didn’t help. Later that night I got into bed, and 6 hours later the thumping club music continued. I was at my wits end. I had two pillows over my head and ear plugs and could not escape it. And had another huge day ahead of me. I called down to reception and almost in tears I explained my experience and begged for another room. They couldn’t help - the hotel was totally booked out. But I was assured the following night, my final night, they would move me. They instructed me to pack my bags before going out for the day and that I would be in a new room by the time I returned. This was encouraging. I came back to the hotel at 4pm run ragged and ready for a shower and a change of clothes only to find there was no record of my conversation with the person who promised to move me and nothing had been done. My stuff was still in the nightclub-adjacent torture cell. I pleaded with yet another person to please move me, I can’t do this another night. She said oh of course, here’s a key to an upgraded room, go rest. I said praise the Lord I’m going to get a nights sleep, I’m so excited. She said she would send my luggage to the new room. It was actually no surprise to me when I went up to this new room and the key didn’t work. Of course it didn’t work. I went back down and explained and was given a new key, no apology. Now I’m in my new room - gorgeous. I’m so excited. Everything’s about to turn around for me now. Until my luggage doesn’t arrive….for four hours. I call to check where it is and the person at the front desk doesn’t know. An hour later a sheepish bell person shows up with my luggage and a “lost item” waiver for me to sign. Apparently they had completely misplaced/lost my stuff and then found it. I was starting to get extremely annoyed with this hotel. The problems continued and continued. I won’t list them all. It shows you that you can have a great location, gorgeous decor and furnishings, wonderful food, and somehow still deliver a terrible experience. Never again. Read less