Meritage Resort and Spa

Napa, Napa Valley Wine Region

Virgin rating

Guest Room
King Room
King Suite
Double Room
Spa Entrance
Guest Room
King Room
King Suite
Double Room
Spa Entrance

The hotel

You know you’ve reached wine country when you arrive at Meritage Resort & Spa. On the threshold of Napa Valley, its design may be Tuscan-inspired, but its soul is pure Napa, with views of a grapevine-covered slope as you swim, hiking (or strolling) trails through nine acres of vineyards, an underground tasting room, and wine served at every turn. But it’s also a place that recognises exceptional wine should be paired with life’s other luxuries: separate adult and family pools, al fresco fireplaces and whirlpools, lazy Sunday brunches, and wining and dining venues like award-winning Siena, the Crush bowling lounge, a café-come-gelateria, and a luxury wine bar. But it’s the Estate Cave that promises the most indulgence; 40 ft underground, it hosts a wine tasting room and Spa Terra’s steam grottos and soaking pools.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

At the southern tip of Napa Valley, this spa resort is at the gateway of the wine-growing region, giving you easier access to Sonoma and cities like San Francisco. It’s close to two 18-hole golf courses, and there is a daily shuttle to Downtown Napa, with its restaurants, wine tasting rooms, and entertainment. Transfer time to San Francisco Airport: 1 hour 25 minutes.

Hotel information

322 rooms and suites. All with flat screen TV, DVD player, complimentary WiFi, iPod dock/clock radio, mini-fridge*, Kuerig® coffee maker with Peerless coffee and tea, safe, hairdryer, iron and board, and bathrobes. Standard Rooms have partial views of the hillside vineyard or courtyards with 1 king-size or 2 queen-size beds, sleeping maximum 2 adults.

Siena (Italian and Californian flavours, indoor and al fresco dining, breakfast, lunch and dinner, Sunday brunches). Crush Ultra Lounge (dining menu, cocktails, 6 bowling lanes, pool table, big screen sports TVs, lunch, afternoon snacks and dinner). Blend (Italian coffee shop, with pastries, baked goods and gelato, picnic orders, breakfast, lunch and afternoon snacks). The Commons: A Wine Bar (extensive wine list, cocktails, fine spirits, small bites and sharing plates menu). The Terrace Bar (seasonal, poolside, cold drinks and small plates). Trinitas Cellars Tasting Room (wine tasting in Estate Cave 40 foot underground). 24-hour room service*. Adult and family swimming pools. 3 whirlpools. Private cabanas*. Spa Terra* (in Estate Cave 40 ft underground, with steam grottos, soaking pools, waterfalls, treatments and therapies, and spa boutique). Fitness studio (with vineyard views). 4 outdoor fireplaces. Bocce ball court. Hiking trails. Our Lady of Grapes Chapel. Concierge. Daily 27 seat shuttle into Downtown Napa. Internet centre. Complimentary WiFi. Complimentary self-parking. Valet parking $15 per day plus tax (payable locally, subject to change).

This hotel has a resort fee of $22.86 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Water bottles refreshed daily - Bottle of signature wine - High speed WiFi - 24-hour fitness center access - In-room coffee and tea making facilities - Shuttle service to downtown - Parking - Free fax and local calls - Daily electronic newspaper access via press reader. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2598)
  • Very good (743)
  • Average (435)
  • Poor (260)
  • Terrible (270)
Image of the Tripadvisor rating Believe the Bad Reviews

Apr 23, 2024 geenlanica San Jose

Checking in was a breeze and welcomed by a free champagne since we are celebrating our anniversary so nice touch. We went up to our room and looked at the view right away since we chose vineyard king view but our main view is the pool and and can just see the vineyard on the side a bit but no biggie. Went to the bathroom and found trash on the… Read more
Checking in was a breeze and welcomed by a free champagne since we are celebrating our anniversary so nice touch. We went up to our room and looked at the view right away since we chose vineyard king view but our main view is the pool and and can just see the vineyard on the side a bit but no biggie. Went to the bathroom and found trash on the trash bin and a used towel in the counter. Ofcourse called reception and asked if our room was cleaned. Reid/Reed front desk/reception placed me on hold several times and told me to pick up the towel and also grab the trah bin and put it outside of our room so that housekeeping could pick that up instead. Is that a good way to provide assistance and to make the guest feel important? Asking a guest to touch a used towel and a trash bin with a strangers trash isn’t good customer service. I told Reed/Reid this isn’t starting well for us and we’re unhappy of the way he is handling our concern.Rosemary the head of house keeping i think, went to our room and asked if we need the room to still be cleaned. We also mentioned the incident that happened with Reid, she apologized in his behalf and offered us a bottle of wine for the inconvenience. We’re also given some consumable credits so that made us feel a little bit better but this establishment needs to make sure their receptionists knows to handle these kind of concerns which in ky opinion is very simple. The receptionist should just have offered housekeeping to check our room and get those things we mentioned instead of us taking care of it. The GM need to educate their staff better to avoid instances like this from escalating. Read less
Image of the Tripadvisor rating Rooms are fine but service was horrible

Apr 23, 2024 Stephanie P

Service leaves a lot to be desired. 1) the Grand Reserve lobby was closed at 5:30pm on a Saturday. On a Saturday! During prime check in time! Had to check in across the street at the main hotel and wait in a long, slow line. 2) before checking out, I called for ice so I could keep my breast milk cold on the drive. Ice never came so I called a… Read more
Service leaves a lot to be desired. 1) the Grand Reserve lobby was closed at 5:30pm on a Saturday. On a Saturday! During prime check in time! Had to check in across the street at the main hotel and wait in a long, slow line. 2) before checking out, I called for ice so I could keep my breast milk cold on the drive. Ice never came so I called a second time. 45mins later and still no ice so we had to leave. I would have been happy to get my own ice but they said the bellhop had to bring it. Needless to say, we won't be returning. Read less
Image of the Tripadvisor rating Nice in theory, but service is lacking

Apr 23, 2024 YellsofDan

Stayed here for a girls weekend after visiting multiple times for the on-site amenities. Unfortunately, the customer service (and language barrier) was felt in every aspect of our trip. Big let down after enjoying the previous times we’ve visited the resort for a day trip.
Image of the Tripadvisor rating Few Kinks

Apr 22, 2024 mrsbonfadini

Property and amenities are great; however, checking out needs improvement. Our final bill included items we did not order and upon mentioning the extra items the front desk personnel argued with us and kept saying that "that's what we ordered". There was a $200 "in-room dining charge" for items we never ordered nor received. Additionally, we were… Read more
Property and amenities are great; however, checking out needs improvement. Our final bill included items we did not order and upon mentioning the extra items the front desk personnel argued with us and kept saying that "that's what we ordered". There was a $200 "in-room dining charge" for items we never ordered nor received. Additionally, we were charged for an upgraded balcony room that we didn't even stay in. Instead of apologizing for the inconvenience and taking off the charges, she argued with us. In the end, she did take off the extra items WE DID NOT RECEIVE; however, it was such a hassle. Beautiful property, nice accommodations, but please CHECK YOUR BILL! Read less
Image of the Tripadvisor rating Anthony made it perfect

Apr 22, 2024 keith b

Our first time staying here with friends that have stayed here countless times. Natalie at the front desk was awesome in checking us in explaining everything and greeting us with bubbles. At the pool Anthony was amazing. He was always there when we needed something and took great care of us