Hyatt Regency Indian Wells Resort & Spa

Palm Springs, California

Virgin rating

The hotel

An oasis in the desert, you’ll find a huge range of things to keep you busy among the Hyatt Regency's 45-acres of perfectly manicured gardens. There’s seven different pools to cool off in, as well as a spa for a little more indulgence. If you’re a golfer, pick from two courses – and a pro can help iron out any kinks in your swing. Travelling with young ones? There are some great kids activities going on, as well as a family pool with a water slide. Maybe something more tranquil? The adults-only pool may be more your style – and maybe a cocktail by the pool at sunset followed by a tender steak.

Amenities

  • Golf
  • Tennis
  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

In 45 acres in exclusive Indian Wells.

Hotel information

530 rooms on 5 floors in 1 buildings with 5 lifts. All with air-conditioning, balcony, cable TV, stereo with iPod deck, clock radio, complimentary daily paper, fridge, iron and board, robes, safe, hairdryer and coffee maker. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Crib and rollaway bed on request.

View Rooms offer views of the resort with a backdrop of the desert or San Jacinto and San Bernardino Mountains, they have 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Regency Club Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include access to the Regency Club Lounge offering the following services- Deluxe Continental breakfast, light snacks and refreshments, hors d'oeuvres, cordials and sweets.

1-Bedroom Villas offer a butler service, living area with gas fireplace, dining area, bathroom with raised soaking tub for two, a furnished private courtyard and garden with private whirlpool spa or gas fire pit, barbeque and dramatic mountain, golf and lagoon views. They have 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Villas with the same amenities as the 1-Bedroom Villa, sleeping maximum 5 adults and 1 child or 3 adults and 3 children.

.

Lantana Restaurant (breakfast, lunch, dinner; mesquite grill and wood-burning pizza oven). Agave Sunset, Lobby Bar. Roadrunner Café (snacks, salads and sandwiches by the pool). Citrus Marketplace and Café (Starbucks® coffees, snacks, breakfast, Lunch on the Move and Dinner to Go take out meals). Room service*. 7 swimming pools including water slide and adults-only pool. Camp Hyatt kids’ club* (3-12 years; 9:00am-4:00pm daily; 6:00pm-10:00pm Fri-Sat nights*). Aqua Serena Spa* and Salon*. 24-hour Stay Fit gym. Yoga classes. Tennis. Badminton. Bocce ball. Table tennis. Pool/billiards. 2 Championship golf courses* at the Indian Wells Golf Resort. WiFi*. Self-parking $12, valet parking $27 for stays in 2019; valet and self-parking $15.50 (Jun–Sep) or $23.50 (May–Oct) for stays in 2020; all charges plus tax per night (payable locally, subject to change).

This hotel has a resort fee of $40 plus tax per room, per day (payable locally , subject to change)

Resort fee includes: – Access to HyTides waterpark featuring 30 ft dueling waterslides a 450 ft lazy river and children’s splash pad - In-room premium internet access - in room personal coffee & tea maker - (2) bottled waters per stay - In room safe - Unlimited local telephone calls and access charges for 1-800 or 1-888 phone calls - Incoming faxes - Filtered water stations - One hour tennis court time per day - Discounted green fees at Indian Wells Golf Resort - Shuttle service to Indian Wells - Golf Resort Golf bag storage - outdoor games and activities. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2557)
  • Very good (1016)
  • Average (470)
  • Poor (285)
  • Terrible (214)
Image of the Tripadvisor rating Good location, good property and good people - just environmentally wasteful

May 26, 2024 Bruce C Bethlehem, New Hampshire

Location is great and the property is really well done. Everyone that worked there was super friendly, helpful and responsive. And our room was really well done, although I could have done without the under the bed lights that were on sensors and turn on any time you get out of bed. They were clean, spacious and really well done. I also appreciate… Read more
Location is great and the property is really well done. Everyone that worked there was super friendly, helpful and responsive. And our room was really well done, although I could have done without the under the bed lights that were on sensors and turn on any time you get out of bed. They were clean, spacious and really well done. I also appreciate the water stations they had on each floor. I do wish they were more environmentally conscious - they (and most hotels) were incredibly wasteful, particularly with water. Read less
Image of the Tripadvisor rating Bad customer service they don’t know how to accommodate customers.

May 25, 2024 Haigan P

The manager on duty showed no willingness to resolve the issue or offer any accommodation very thoroughly disappointed. Overall I am not satisfied with my stay at the Hyatt Indian Wells. The room carpet itself is not that clean mini bar very old scratched out.
Image of the Tripadvisor rating Conference Stay

May 20, 2024 jackieY1793IZjug Honolulu, Hawaii

I really have no complaints about the property. Food and drink prices were a little high for a conference. I feel parking should not be $30 per night.
Image of the Tripadvisor rating Great customer service

May 20, 2024 Nance M San Clemente

My family is going to Hyatt Indian Wells Resort and Spa for Memorial Day weekend with our adult children and our four grandchildren to celebrate my husband ‘s 70th birthday. My children wanted the 4 cousins to be near each other so we spoke to Nigi Varghase (Champ) about getting three rooms that were close together and additionally in close… Read more
My family is going to Hyatt Indian Wells Resort and Spa for Memorial Day weekend with our adult children and our four grandchildren to celebrate my husband ‘s 70th birthday. My children wanted the 4 cousins to be near each other so we spoke to Nigi Varghase (Champ) about getting three rooms that were close together and additionally in close proximity to the pool if possible. We realize that this was a BIG ask because Memorial Day weekend is always so crowded. Mr. Varghese was incredibly helpful in making us confident that this was going to be a special weekend for my husband. Additionally, he sent us an email that told us about the rentable daybeds as well as the restaurant on the property and trips that could be taken in the area. We were so happy that he helped us that we decided to add another night to our celebration. Now we can get to the resort the night before Memorial Day weekend and avoid some of the traffic. Working with someone who was patient, clear, professional, kind and so helpful was amazing. I think we know why his nickname is CHAMP! Thank you, Hyatt for training people who are such positive representation of your company. Read less
Image of the Tripadvisor rating Great staycation for the family!

May 20, 2024 Aaron D

Went for a weekend staycation with my kids (4.5 years and 18 mo), stayed for two nights. POOLS: The pool area was perfect, not too crowded plenty of different pool areas to spread out. Splash pad and wading pool were hits for my toddler, while my older daughter loved the lazy river. We brought our on floaties but did not have to because there… Read more
Went for a weekend staycation with my kids (4.5 years and 18 mo), stayed for two nights. POOLS: The pool area was perfect, not too crowded plenty of different pool areas to spread out. Splash pad and wading pool were hits for my toddler, while my older daughter loved the lazy river. We brought our on floaties but did not have to because there seemed to always be a few available. My older daughter was sad she wasn't tall enough (42 in minimum) to ride the smaller slide but we saw other parents taking their little ones with them on their laps, though not sure that was safe so we did not opt to to that. Lots of people got there early to claim chairs especially around the lazy river. ROOM: VERY SPACIOUS and seemed newly remodeled. We were kindly upgraded from a two queen room to a two KING room. Very clean. Bed comfy. Great blackout curtains. There was only a bench and stool though to sit on next to a rounded table. Wish there was a more comfy chair to relax in. SERVICE: Everyone was very helpful and nice at the front desk. Housekeeping was fast and efficient. Shout out to Nigi for making our stay extra special with some extra snacks for my girls and granting us an early check-in! PARKING: EV Charging on site for free! There were at least 8 spots but since there is no regulation on how long you are allowed to park there. We noticed some cars parked there and never move all day and night, basically occupying a precious spot unnecessarily. FOOD/DRINK: The food and drinks at the pool area were not so great. I saw the bartender spill a good 15% of the liquid content of my drink as he was pouring it in my cup and then just top it off with ice. We got the loaded fries with carne asada, which looked better than they tasted. The meat ($7 extra) was very very salty and almost inedible. OTHER AMENITIES: - Gym was great, love that it was open 24 hours as I went at 11pm both nights. Clean and well equipped. - They had a movie night on the lawn both nights. Sign said "7:30pm" so a bunch of families came but nothing was happening and no staff was there. So we called to ask and someone eventually came at 7:50ish to tell us someone else would be coming soon to get the projector up when it was darker. No big deal, but maybe the sign could have said "movie at sunset". - Tennis courts were open and had pickle ball and tennis equipment out to just pick up and start playing. Had fun trying pickle ball for the first time! We read there was construction going on, but did not notice any. Seemed like most areas were done being remodeled. All and all, highly recommend and will be back again next summer hopefully! Read less