Palm Mountain Resort

Palm Springs, California

Virgin rating

The hotel

The downtown location of the Palm Mountain Resort & Spa offers the perfect base for exploring California's most renowned desert destination. Being in the centre of town, once you park your car, there is no reason to move it! Indeed, this excellent value hotel is adjacent to Palm Canyon Drive, the city's main cultural and shopping thoroughfare and a large number of top bars and restaurants. The hotel's palm-tree-lined pool terrace is an inviting spot in which to unwind and soak up the sun and for the ultimate in relaxation, the resort also offers an on-site day spa.

Amenities

  • Families
  • Fitness Centre/Gym
  • Free Parking
  • Hot tub
  • Internet Access
  • Laundry Service
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

In central Palm Springs and a short walk to the shops, restaurants and entertainment.

Hotel information

142 rooms on 3 floors. All with air-conditioning and ceiling fan, cable TV, telephone, coffee maker, fridge, microwave, alarm/clock radio, hairdryer, iron and board and balcony or terrace. Courtyard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child.

  • Room Upgrade: Receive a complimentary room upgrade to a pool view room for completed stays between 22 Apr–31 Dec '22. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Offer is subject to availability; blackout dates may apply

Market Place Deli. Outdoor swimming pool. Jacuzzi. Fire pits. On-site Spa*. Meeting room. Laundry/dry-cleaning service*. Complimentary WiFi, airport shuttle and self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (212)
  • Very good (255)
  • Average (156)
  • Poor (55)
  • Terrible (52)
Image of the Tripadvisor rating Gorgeous hotel

Aug 16, 2022 davara29 Veenendaal

We arrived here around 12 PM and we were told that our room was not teady yet, which makes sense ofcourse. But we were told we could leave our luggage at the lobby and take a dip in the pool until our room would be ready. I personally thought it was weird we had to attach tags to every piece of our luggage and then put them in the storage room… Read more
We arrived here around 12 PM and we were told that our room was not teady yet, which makes sense ofcourse. But we were told we could leave our luggage at the lobby and take a dip in the pool until our room would be ready. I personally thought it was weird we had to attach tags to every piece of our luggage and then put them in the storage room ourselves. It wasn't a big deal for us, I just think the service could be better there. The pool area is beautiful. The pool is large and there are a lot of beds with beach umbrellas. Our rooms were awesome too. It contained a fridge, a coffee machine, a TV, a clean bathroom, and we had a balcony with a view on the pool. The beds were really comfortable. What bothered us, is the WIFI working really poorly in the room. It worked better on the balcony and by the pool. The location of the hotel is fantastic, you are basically on the main street. The Starbucks is right across from the hotel. A lot of cute restaurants are walking distance. Over all we had a good experience. Read less
Image of the Tripadvisor rating DO NOT STAY HERE

Jul 27, 2022 Aly_Mackyy

My sister and I recently stayed at Palm Mountain Resort. We had been looking forward to this vacation for months. We really wanted to like this hotel it’s in an amazing location and has a decent size pool with lots of lounge chairs. However we felt unsafe, on edge and it was not relaxing. There were a couple of occasions where homeless people… Read more
My sister and I recently stayed at Palm Mountain Resort. We had been looking forward to this vacation for months. We really wanted to like this hotel it’s in an amazing location and has a decent size pool with lots of lounge chairs. However we felt unsafe, on edge and it was not relaxing. There were a couple of occasions where homeless people were roaming around inside the gated property, one incident where a man was yelling at us from the courtyard trying to get into the pool area. Another where there was a man trying to sell guests illegal substances. There was extremely loud construction the entire stay, we were not informed when we booked and we looked at their website and we didn’t see it written (if it is, it is not clear). We would not have stayed here if we knew before hand. There were tons of bugs called midges, that bite covering the pool walls and floor. The picture above was the bugs on a good day. On top of all this, our key cards constantly had issues, the air conditioning was so loud it woke us up throughout the night, there was a dog toy, food, and dog hair all around my bed,wifi didn’t work in the room and only at the pool, which was very inconvenient as I brought my laptop for work and could not use it at all. Read less
Image of the Tripadvisor rating Ripped off, for getting a deal rate

Jun 23, 2022 J4339QLkimberlyb

We called to shorten our stay 10 days prior to the cancelation policy date, and the front desk told us it was changed, good to go, no worries. When we checked in we were told they couldn't change it, we had to pay the extra 4 days we weren't going to use, and we should have called the third party we booked through to make those changes. I feel… Read more
We called to shorten our stay 10 days prior to the cancelation policy date, and the front desk told us it was changed, good to go, no worries. When we checked in we were told they couldn't change it, we had to pay the extra 4 days we weren't going to use, and we should have called the third party we booked through to make those changes. I feel taken advantage of, because we used a site to get a deal rate. They did NOTHING to help this situation other than call me a liar for what i was told earlier that month when I called. Awful management, who never called me back to discuss the issue, and overpriced rooms to top it off. I do not recommend this "resort". Read less
Image of the Tripadvisor rating Stayed 1 night

Jun 21, 2022 Fearless585654

I stayed here before with a friend a few years ago. It was a quaint, small hotel with a nice pool, right off Palm Canyon so walking everywhere was easy. My husband and I just returned from a one night getaway and sadly found the property in severe need of cleaning and a coat of paint inside and out. The girls at the front desk were not exactly… Read more
I stayed here before with a friend a few years ago. It was a quaint, small hotel with a nice pool, right off Palm Canyon so walking everywhere was easy. My husband and I just returned from a one night getaway and sadly found the property in severe need of cleaning and a coat of paint inside and out. The girls at the front desk were not exactly welcoming. The pool was clean but the surrounding area needed a good wash down. The room (King) was not as I remember and a big disappointment. Not only did it resemble a "Motel" with it's furnishings, but it was not clean. The basics like the sink had been cleaned but a lot of dust and the carpet was very unsanitary. My husband dropped a bottle of water which spilled a small amount. I used a pool towel to absorb it which promptly turned black from the filthy carpet. What's sad is that the lobby is in good shape. Paint, clean, flowers. Very deceiving. No need for me to stay here again. Read less
Image of the Tripadvisor rating Great Customer Service

Jun 6, 2022 Nakgab

I had stayed with the resort 6 months prior and their was an issue with the room. I spoke to the front desk and they immediately addressed my concerns, switched my room with no hassle. They were quick to respond and resolve any issues. Staff are courteous, pool and grounds well maintained. Towels a bit hard, furniture a bit dated, but overall… Read more
I had stayed with the resort 6 months prior and their was an issue with the room. I spoke to the front desk and they immediately addressed my concerns, switched my room with no hassle. They were quick to respond and resolve any issues. Staff are courteous, pool and grounds well maintained. Towels a bit hard, furniture a bit dated, but overall great location and well worth a stay. Read less