Palm Mountain Resort

Palm Springs, California

Virgin rating

Garden Room
Patio
Palm Mountain Resort and Spa, Palm Springs, California
Pool View Room
Garden Room
Patio
Palm Mountain Resort and Spa, Palm Springs, California
Pool View Room

The hotel

The downtown location of the Palm Mountain Resort & Spa offers the perfect base for exploring California's most renowned desert destination. Being in the centre of town, once you park your car, there is no reason to move it! Indeed, this excellent value hotel is adjacent to Palm Canyon Drive, the city's main cultural and shopping thoroughfare and a large number of top bars and restaurants. The hotel's palm-tree-lined pool terrace is an inviting spot in which to unwind and soak up the sun and for the ultimate in relaxation, the resort also offers an on-site day spa.

Amenities

  • Families
  • Fitness Centre/Gym
  • Free Parking
  • Hot tub
  • Internet Access
  • Laundry Service
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

In central Palm Springs and a short walk to the shops, restaurants and entertainment.

Hotel information

142 rooms on 3 floors. All with air-conditioning and ceiling fan, cable TV, telephone, coffee maker, fridge, microwave, alarm/clock radio, hairdryer, iron and board and balcony or terrace. Courtyard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child.

Market Place Deli. Outdoor swimming pool. Jacuzzi. Fire pits. On-site Spa*. Meeting room. Laundry/dry-cleaning service*. Complimentary WiFi, airport shuttle and self-parking.

There is a resort fee of $22 plus tax per room, per night (payable locally, fee subject to change). 

Resort fee includes:- Bicycle rental - In-room bottled water and coffee - WiFi access - Starbucks coffee and tea service in the lobby each morning - Local phone calls - Use of fitness centre. Resort fee and inclusions are subject to change and availability. Please check with the hotel at check-in for full details.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (236)
  • Very good (269)
  • Average (161)
  • Poor (60)
  • Terrible (61)
Image of the Tripadvisor rating Good Experience

Nov 27, 2023 mariamuse2023

I was happy and comfortable during my stay - brought my pet (Shih Tzu) and she enjoyed her walks. There was a lot of green belts to walk her through and staff was very friendly to her. The room was clean - every little corner. I would definitely stay at the Palm Mountain Resort again and will recommend to family and friends.
Image of the Tripadvisor rating Honest Review

Nov 19, 2023 CindeMJR

The review - We arrived in Palm Springs at 1pm on Friday and we book our stay with Palm Mountain Resort and Spa. They do not allow for early check in (we called and asked), so keep that in mind if you arrive early. When we arrived to the property of Palm Mountain Resort & Spa after 4pm to check in. The check in process was good and the gentleman,… Read more
The review - We arrived in Palm Springs at 1pm on Friday and we book our stay with Palm Mountain Resort and Spa. They do not allow for early check in (we called and asked), so keep that in mind if you arrive early. When we arrived to the property of Palm Mountain Resort & Spa after 4pm to check in. The check in process was good and the gentleman, David, was nice. They do not have valet or a doorman so it is up to the guest to park and bring in your own luggage - this wasn’t a huge problem. The parking spot for the property is like 1 min away with easy access to and from the lobby. However, if your room is located on the other side of the property then the walk with your belongings from the parking area can be a hassle. We walked to our room and past by the nice pool, hot tub, and fire pit area. Then we opened the door to our room (237) and we were immediately disappointed and unsatisfied! The room was VERY OUTDATED, NASTY, UGLY, DISGUSTING, and NOT KEPT UP! There were dust everywhere even on the floor (old red carpet) and you can see balls of it! We tried to close the white shutter blinds, one side closed all the way and the bottom half of the other side wouldn’t even close! There was marks on the ceiling, the walls, and door! The furniture was dented and had scratches on it! At this point we inspected the bed; from the appearance the sheets looked clean - there weren’t any noticeable stains. We walked in the bathroom and it was a tub shower combo and the stopper in the tub was broken and not even on - it was in the tub but off to the side. At this point we knew we couldn’t stay in this room. Around 5:30pm we went to the lobby and spoke with the young lady who was working that evening/night regarding our dissatisfaction and disappointment of the state of room 237 - she completely agreed with us! We asked to be moved to a better room and we wanted to see the room first before deciding if we were going to move to a different room or cancel our reservation and find somewhere else to stay. She stated that there is a few rooms left but they are all twin beds and they have been renovated and should look much better than the room we were originally assigned. She allowed us to look at room 151. Room 151, the walls, ceiling, and door was better and didn’t have any marks. The room had a smell to it but we sprayed body spray which removed the smell. The carpet was still red and had a dark stain (the size on a mini basketball) in one section - but we could place a towel down on it. The furniture didn’t have any scratches. The bathroom was much better and it was a shower with nothing broken. The mattress was placed on a plastic bin (that was covered by the red bed dressing) - so we weren’t really sleeping in a bed. We decided to move to room 151, because the other hotels in the area had no more rooms for that night. We went back to the young lady who was assisting us and told her that we will change from room 237 to 151. She stated that the cost won’t change and she waived the resort fee and apologized for the state of the room. We checked out Sunday morning around 5:30a because we were ready to leave that place. Our closing statements, the hotel employees were nice and friendly. The pool and fire pit area is also nice and clean. With that said, the Palm Mountain Resort & Spa is NOT a resort; it is a larger motel 6 with a spa! We will NEVER stay here again. There are many things the owners need to do to make this place a true resort. Do yourself a favor and don’t stay here, there are many other better hotels to stay like The Rowan, The Colony Palms Hotel and Bungalow’s, and Margaritaville to list a few. I’m hoping this honest recent review can help others when they are deciding where to stay when visiting Palm Springs. Read less
Image of the Tripadvisor rating Great spot, easy access to Downtown

Nov 6, 2023 sergiolopezjr Modesto, California

A great hotel, with Hawaii vibes in the middle of the desert. Right across the street from Downtown Palm Springs. We parked at arrival and didn’t need to use the car again until we left. Only issue I had as a tall and wide person was the shower was designed for slim people as I basically had to shower against the shower curtain.
Image of the Tripadvisor rating Palm Mountain in Palm Springs

Oct 25, 2023 VickiM160 Santa Monica, California

Great location to all shopping and restaurants on Main Street of Palm Canyon Dr. Nice view of mountains. Clean room, and bathroom. Good towels and bedsheets. Layout of property was great. Lots of fun fire pit places and a gated pool.
Image of the Tripadvisor rating Very happy with our stay here

Oct 17, 2023 thetrujillos La Verne, California

The hotel is kept up very well, the grounds are very clean. Staff is always walking around if you need assistance. Hotel is 1 block below the main Street, but is so Quiet. We defiantly want to come back here again.