Renaissance Palm Springs

Palm Springs, California

Virgin rating

Standard King
Dates Restaurant
Standard Room
Rock Bar
Junior Suite
Junior Suite
Standard King
Dates Restaurant
Standard Room
Rock Bar
Junior Suite
Junior Suite

The hotel

A mix of style and fun, Renaissance Palm Springs is a welcoming desert hideaway. Reserve yourself a cabana by one of the biggest pools in the area, relax among the palm trees and gaze at the mountains, or maybe book yourself a massage at the spa. Rocks Lounge is the place to be for getting social, with coffee, cocktails and great food — the evening fire pits adding nicely to the laidback Californian vibe. Fancy exploring the restaurants downtown? It’s not far at all, but if it’s too hot to walk in the heat, the hotel will drive you down.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Children's Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

Located in Downtown Palm Springs, a short walk from restaurants and bars. There are golf courses and other activities nearby, and Joshua Tree National Park is about an hour away.

Hotel information

410 rooms and suites on 5 floors. All with air-conditioning, HDTV, WiFi, tea/coffee-making facilities, alarm/clock radio, safe, hairdryer, Aveda bath amenities, iron and board. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Pool View Suites have separate living/sitting room, with 1 king-size with full-size sleeper sofa, sleeping maximum 4 adults.

Date restaurant (open for breakfast). Rocks Lounge (lounge bar and outdoor patio, serving light meals). Pool bar (open for drinks and light lunches). Corner Pantry (takeaway snacks and drinks). Outdoor pool (heated seasonally) with private cabanas* and firepits. Kids pool and sandbox. Whirlpool. Spa Del Sol* (massages and body treatments). Fitness centre. Complimentary WiFi in public areas. Complimentary downtown shuttle. Room service*. Business centre*. Self-parking $30, valet-parking $40, per day (payable locally, subject to change).

*Denotes local charge.

Non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (429)
  • Very good (118)
  • Average (63)
  • Poor (37)
  • Terrible (43)
Image of the Tripadvisor rating Lovely hotel, lovely staff

Nov 22, 2023 kellee f Hampton, Virginia

Absolutely Beautiful, wonderful staff, great location!I will definitely come back when not on business Great time of year to come and enjoy all Palm Springs has to offer The rooms, pool and bar area are wonderful
Image of the Tripadvisor rating PERFECT Birthday Weekend!

Nov 20, 2023 Kendr W

I stayed the weekend of 11/10 to celebrate my birthday and had the BEST stay! The hotel is clean, service is friendly, room was beautiful-- we had a great view of the pool and the mountains. The hotel is super conveniently located to downtown. Highly recommend staying here!
Image of the Tripadvisor rating Disappointed

Nov 17, 2023 Elaine B

Had high expectations as we’ve stayed in This hotel brand a few times in Malaysia. The hotel itself was very nice but the service let it down. We arrived at 8:30 pm after a long drive. We were advised by the receptionist that the food offering ended at 9:00pm. Nothing else on offer for a 4* hotel of this quality, not even room service after 9!… Read more
Had high expectations as we’ve stayed in This hotel brand a few times in Malaysia. The hotel itself was very nice but the service let it down. We arrived at 8:30 pm after a long drive. We were advised by the receptionist that the food offering ended at 9:00pm. Nothing else on offer for a 4* hotel of this quality, not even room service after 9! A very limited menu on offer and the bar closed at 10pm When we got to the room I thought the housekeeper had forgotten to service it properly. There were no accessories in the bathroom… nothing. Not even a shower cap. I asked the housekeeper and was told to go down to reception and ask for one!! Really put clothes back on and go to reception for a shower cap. Taking your sustainability credentials a bit too far. No in house information or any information on the area. Was told to go online to find information on the hotel. We were doing a 3 week road trip staying in 11 hotels this was the only one where there was no map of the area given or any local information sipped on the surrounding area. Read less
Image of the Tripadvisor rating Damaged, unmaintained, and unsafe

Nov 12, 2023 Tom G

I'm deeply disappointed in my stay. The deferred maintenance makes this feel like a trashy, distressed property. 1. The elevators are unsafe. The middle elevator opens before it stops moving, and the doors close on guests. They hit me hard enough to stagger me, and a guest who saw it said she saw an older lady get hit hard enough to knock her… Read more
I'm deeply disappointed in my stay. The deferred maintenance makes this feel like a trashy, distressed property. 1. The elevators are unsafe. The middle elevator opens before it stops moving, and the doors close on guests. They hit me hard enough to stagger me, and a guest who saw it said she saw an older lady get hit hard enough to knock her down (another guest caught her before she fell). The leftmost elevator is shut down and has visible damage to the ground floor door. The leftmost call button on each level has paper taped over it saying to use the other button. 2. My guest room (2304) is clean but horribly maintained. One of the towel racks (in the shower) is badly bent. The shower/bath drain is clogged, draining very slowly. The toilet seat isn't fastened down. One of the lamps doesn't turn on and has a stained shade. The skirts on the beds are a wrinkled mess. 3. There is machinery causing a constant vibration in the wall the beds are against. It's barely audible, but the headboard attached to the wall carries the vibration into the bed and any pillows touching it. Putting an ear on a pillow next to the headboard causes a loud buzzing noise. I had to pull the bed and pillows away from the headboard to sleep. 4. My first night I tried to get a bottle opener around 6:30. After 5 minutes of trying the "delighted to serve" button on the phone (busy every time), I hit 0 instead. I requested a bottle opener and they said it would be right up. 45 minutes later, I tried again ("delighted to serve was still busy"). They apologized and said it would be right up. Another 35 minutes after that, I called again (still busy ). I asked if I could come pick it up. They said no, but it would be right up. 2 hours later (10pm) I called again (still busy) and FINALLY got an opener. 5. Wifi takes 10+ second to load every webpage. Nonfunctional. I will be staying elsewhere during our annual conference next November. This is not a 4-star property. Read less
Image of the Tripadvisor rating Outstanding service, beautiful view and great breakfast

Nov 3, 2023 Sawasdeekrab Bangkok, Thailand

Lovely memorable stay because of Natalie. Check in was smooth as silk because Natalie provided us warm welcome and exceptional service. She provided all she could offer and details of what to do around town. Room was beautiful with terrific view. Service was great. Delicious breakfast. I had a wonderful stay because Natalie was phenomenal 👍