Renaissance Palm Springs

Palm Springs, California

Virgin rating

The hotel

A mix of style and fun, Renaissance Palm Springs is a welcoming desert hideaway. Reserve yourself a cabana by one of the biggest pools in the area, relax among the palm trees and gaze at the mountains, or maybe book yourself a massage at the spa. Rocks Lounge is the place to be for getting social, with coffee, cocktails and great food — the evening fire pits adding nicely to the laidback Californian vibe. Fancy exploring the restaurants downtown? It’s not far at all, but if it’s too hot to walk in the heat, the hotel will drive you down.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Children's Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

Located in Downtown Palm Springs, a short walk from restaurants and bars. There are golf courses and other activities nearby, and Joshua Tree National Park is about an hour away.

Hotel information

410 rooms and suites on 5 floors. All with air-conditioning, HDTV, WiFi, tea/coffee-making facilities, alarm/clock radio, safe, hairdryer, Aveda bath amenities, iron and board. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Pool View Suites have separate living/sitting room, with 1 king-size with full-size sleeper sofa, sleeping maximum 4 adults.

Date restaurant (open for breakfast). Rocks Lounge (lounge bar and outdoor patio, serving light meals). Pool bar (open for drinks and light lunches). Corner Pantry (takeaway snacks and drinks). Outdoor pool (heated seasonally) with private cabanas* and firepits. Kids pool and sandbox. Whirlpool. Spa Del Sol* (massages and body treatments). Fitness centre. Complimentary WiFi in public areas. Complimentary downtown shuttle. Room service*. Business centre*. Self-parking $30, valet-parking $40, per day (payable locally, subject to change).

*Denotes local charge.

Non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (453)
  • Very good (124)
  • Average (67)
  • Poor (40)
  • Terrible (44)
Image of the Tripadvisor rating Perfect getaway

May 22, 2024 jyinsac Rockwall, Texas

This was a perfect hotel for almost anything in palm springs. Staff was great all around, great resort style pool that had excellent food, clean as can be, good size rooms, walk to downtown in 8 minutes, and close to airport. Really enjoyed the stay and want to say thank you to their staff for making things smooth. See you soon for sure
Image of the Tripadvisor rating Motel 6 is way better than this hotel

May 11, 2024 Carnetdevoyage21 Portland, Oregon

We are staying here for a conference. This is perhaps the worst hotel I have ever stayed. AC in our room makes big noise which feels like you are under a power line. We asked to switch the room which they kindly did, however we encountered same issues again! They brought engineers to our room 3 times! One of which they completely deactivated… Read more
We are staying here for a conference. This is perhaps the worst hotel I have ever stayed. AC in our room makes big noise which feels like you are under a power line. We asked to switch the room which they kindly did, however we encountered same issues again! They brought engineers to our room 3 times! One of which they completely deactivated compressor. They were not able to fix the issue. They had no other equivalent room available so we asked for a discount. Somehow a manager only gave us a room discount for 1 night for a booking for 2 nights. Also an empty body soup bottle and murky tap water. Hotel is super dated, pool and a restaurant so not attractive with terribly music, Stay away from this hotel. There are so many charming boutique hotels in PS. Read less
Image of the Tripadvisor rating Disappointed

May 3, 2024 sunnylagirl Los Angeles, California

I just stayed at this hotel for business. I have stayed here before and loved it. I have to say I am disappointed. How does a hotel this size not have valet, or luggage service (they have luggage racks that GUESTS can use on their own)?? Even when the front desk could see I have mobility issues I had to ASK them for assistance instead of them… Read more
I just stayed at this hotel for business. I have stayed here before and loved it. I have to say I am disappointed. How does a hotel this size not have valet, or luggage service (they have luggage racks that GUESTS can use on their own)?? Even when the front desk could see I have mobility issues I had to ASK them for assistance instead of them offering. There are little tiny bugs all over the bathroom sink. The water when it comes out of the sink is WHITE (see photo). They said they would send an engineer/plumber and they never did. Also, how is there no eggs on the in-room dining menu when the actual hotel website shows a picture of eggs and sausage under in-room dining? They serve 4 menu items one of them being french toast WHICH TAKES EGGS TO MAKE. The 4th floor ice machine was not working and there isn't even one on the 3rd floor. I shouldn't have to run all over the hotel looking for ice. UPDATE: they fixed it. Although the staff is very nice - I compliment them. Especially in the restaurant - Damon and Jeremy. Management should be doing better though because this is a 'resort'. Read less
Image of the Tripadvisor rating Great hotel

Apr 29, 2024 Franklin K

Gordy was the best, great customer service and made excellent drinks at night. He also gave my daughter a wand and a tiara.
Image of the Tripadvisor rating Great customer service

Apr 25, 2024 Narine J

Amazing customer service from the second I am entered the property. Answered all questions I had in a very respectful and nice matter.