Hilton Garden Inn Pismo Beach

Pismo Beach, California

Virgin rating

The hotel

A perfect place to stop on your way down the Pacific Coast, this peaceful hotel is nestled on a hillside just off Highway 1. It’s a clean and peaceful base that’s close to plenty of restaurants, outlet shopping and the beach. You can see the ocean in the distance, and you can get to the Edna Valley wine region in about 15 minutes if you fancy a bit of wine tasting. The spacious rooms are ideal for your stay, as they come with a microwave and fridge, plus there’s a heated outdoor pool for an afternoon dip.

Amenities

  • Bar
  • Swimming Pool
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

On a hillside in the heart of Pismo Beach, 15 minutes drive south of San Luis Obispo. Within walking distance of restaurants and outlet stores. The beach and pier are around a 5-minute drive or half an hour stroll away. There's a golf course less than 2 miles away and Oceano Dunes Park family attraction slightly further.

Hotel information

120 rooms and suites on 4 floors in 1 building. All with air-conditioning, HDTV with pay-per-view movies, complimentary WiFi, fridge, microwave, tea/coffee-making facilities, hairdryer, iron and ironing board, and bathrobes. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

The Garden Grille & Bar (open for breakfast and dinner). The Pavilion Market (drinks and snacks). Outdoor heated pool. Fitness centre. Gift shop. Laundry service*. Room service*. WiFi*. Self-parking $6 per car per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (526)
  • Very good (351)
  • Average (163)
  • Poor (66)
  • Terrible (51)
Image of the Tripadvisor rating Strangest Hilton experience

Aug 15, 2022 800orlyp

Check in - we arrived close to midnight. Front desk was fast with check in. I asked for the breakfast vouchers since we reserved a rate that included breakfast. I received 2 and when they saw that we had 4 people on my reservation I was asked if I needed 2 more? Um yes breakfast is for everyone on the reservation. Then I was told to make sure my… Read more
Check in - we arrived close to midnight. Front desk was fast with check in. I asked for the breakfast vouchers since we reserved a rate that included breakfast. I received 2 and when they saw that we had 4 people on my reservation I was asked if I needed 2 more? Um yes breakfast is for everyone on the reservation. Then I was told to make sure my kids were quiet as it was late and “people might complain”. Keep in mind my kids were still in the car outside. Room - clean and good location Breakfast -No words really. If you are a Seinfeld fan, picture the soup guy. If you asked for anything you were reprimanded. They were out of all basic things (coffee, half/half, etc). Whenever anyone asked for milk they were told they could only have milk with cereal only - no exceptions. Went to get coffee and the container was out. Mentioned it to staff and he was shocked the coffee was out stating it had been refilled already. Eggs were mediocre. Burrito was dry. The 2 girls working that day were extremely nice and trying their best to be helpful. I understand there are supply issues but this was bizarre. Read less
Image of the Tripadvisor rating Skip this one

Aug 12, 2022 mrsshearer Fresno, California

Haven't been here in a few years though we used to go at least once a year to this property. It has definitely declined from what it used to be. I'm a HHoners gold member so we were looking forward to sleeping in and having breakfast at the hotel. This is instead of getting up super early and going to our favorite breakfast place - Beachin'… Read more
Haven't been here in a few years though we used to go at least once a year to this property. It has definitely declined from what it used to be. I'm a HHoners gold member so we were looking forward to sleeping in and having breakfast at the hotel. This is instead of getting up super early and going to our favorite breakfast place - Beachin' Biscuits. There was no indication on the meal ticket we received to show the hours so my husband called the front desk to ask when breakfast ended. He was told 11 AM. We got there a little after 10 AM only to find one couple finishing up their meal, the kitchen dim, and an employee sweeping the area. Someone came up and told us that they closed at 10. Lovely... So I went and complained at the front desk. I was told that I shouldn't get this upset about it because I'm "on vacation". What!? So I said I'd like the 750 points I would have gotten had I not opted for the breakfast in the first place. The manager fiddled around on the computer for a bit and said he fixed it. I didn't check because he said he fixed it. Meanwhile, we were told that no maid service would be available during our stay. No big deal, we weren't staying long. I was appalled however, at the condition of the bathroom. We had reserved one of the family suites that consists of 2 beds in the first room, and a king bed in the other room with its own bathroom attached. See the attached photos for why I couldn't bring myself to stay more than one night. We cut our vacation short and went home. I never did get my 750 points. Read less
Image of the Tripadvisor rating Worst experience at a Hilton Property ever

Aug 3, 2022 hbbrandt Layton, Florida

Crap breakfast of a burrito wrapped in aluminum foil. good luck. Food service was non existent and the room smelled like rat poop. Find a different hotel to go to. You will thank me later. Parking was fine but small in many places and an ocean view includes sounds of morons with their after market mufflers at 0600 in the morning.
Image of the Tripadvisor rating One of the worst experiences

Aug 2, 2022 kinjalshah2022

Apart for the location this was the worst experience we’ve had at any Hilton property. We have been experiencing service decline at Hilton properties for a while but this one tipped the scale. So much so that we are thinking about moving to a different lovely program and ditching Hilton all together. We chose the in room snacks package. No snacks… Read more
Apart for the location this was the worst experience we’ve had at any Hilton property. We have been experiencing service decline at Hilton properties for a while but this one tipped the scale. So much so that we are thinking about moving to a different lovely program and ditching Hilton all together. We chose the in room snacks package. No snacks were present in the room. We called to inquire, we got a rude person at the other end telling us that they don’t keep them in the room we’d have to come to lobby and get them. And let me tell you the way snacks package is advertised and what we got was snifar and day. When we got upstairs, the lady got even more rude. We paid for the breakfast, and it was the breakfast we’ve ever had and any Hilton properties. rhere is a lot more like bed have probably not been replaced since the hotel has been built. To sum it up, we will not be going here again, but considering canceling our upcoming trip hotel reservations to a different brand. Read less
Image of the Tripadvisor rating Not worth the money

Jul 31, 2022 vorrsv550175

Big room with 2 large beds which was good, however we got other peoples’ hair in the shower and dirty towel so that was not nice. Need to pay for parking as well. We needed to call this out ourselves to the personnel at check out since they did not Ask anything about how our stay experience was, they seemed just not interested in our… Read more
Big room with 2 large beds which was good, however we got other peoples’ hair in the shower and dirty towel so that was not nice. Need to pay for parking as well. We needed to call this out ourselves to the personnel at check out since they did not Ask anything about how our stay experience was, they seemed just not interested in our experience. Read less