Hotel Citizen

Sacramento, California

Virgin rating

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (621)
  • Very good (366)
  • Average (117)
  • Poor (50)
  • Terrible (39)
Image of the Tripadvisor rating Fun historical politics theme, but…

Oct 15, 2024 KED510 Los Angeles, California

As a Titanium Bonvoy member, I look forward to trying as many Autograph Collection hotels as I can because they have great local history and are architecturally distinctive. The Citizen measures up on those fronts. But service standards don’t. I asked for an extended checkout (2:30) which was granted but my key didn’t work at 2:00. When I went… Read more
As a Titanium Bonvoy member, I look forward to trying as many Autograph Collection hotels as I can because they have great local history and are architecturally distinctive. The Citizen measures up on those fronts. But service standards don’t. I asked for an extended checkout (2:30) which was granted but my key didn’t work at 2:00. When I went back to the desk, the receptionist rekeyed but didn’t apologize for the inconvenience. I asked for my receipt by email but didn’t receive it as promised. I next learned, unlike for other Marriotts, the receipt is not available on my Bonvoy account and must be requested by calling the hotel. Once I received the receipt, I discovered I was charged for valet parking (I didn’t have a car) and the credit coupon I received, good for a small purchase in the sundries store, had not been applied. Disappointed in my hotel group 😞 Read less
Image of the Tripadvisor rating Nice downtown option

Oct 8, 2024 Hitcher84 Eureka, California

Stayed here for one night. It was a decent visit. My room was on the fourth floor and I had some considerable street noise. Room was comfortable. There is a bar/restaurant on the first floor. Rooms are a little spartan, and I do not think they have room service breakfast.
Image of the Tripadvisor rating Wonderful visit!

Oct 2, 2024 Jane C

Such a lovely hotel with such a welcoming and competent staff! Special kudos to Chris, Morningstar, Eli, Isaiah, Mike and Dylan. And I am very grateful to the chef for creating a delicious vegetarian meal for me to enjoy in the understated elegance of the Grange restaurant.
Image of the Tripadvisor rating Nice first stay here.

Sep 28, 2024 krazykane Lahaina, Hawaii

Great historical building for a hotel. Nicely appointed rooms. Got an upgrade to a corner room. The bathroom was on the small side with not much space to put your toiletries but like the room it was nicely appointed. Also, had a nice dinner at the restaurant called Granger. Our server, Tim, took good care of us during the entire meal. They… Read more
Great historical building for a hotel. Nicely appointed rooms. Got an upgrade to a corner room. The bathroom was on the small side with not much space to put your toiletries but like the room it was nicely appointed. Also, had a nice dinner at the restaurant called Granger. Our server, Tim, took good care of us during the entire meal. They offer a small menu but includes something for everyone - beef, fish, pasta. We'll be back there for breakfast. We would stay here again when in Sacramento. Parking here is valet only but that was okay given the downtown area. Read less
Image of the Tripadvisor rating The grange, The great!

Sep 20, 2024 Sara M

The grange is a great restaurant that I frequently visit. Their breakfast, lunch, dinner and bar bites menu is always good. Today, my breakfast was amazing and my server, Kaitlin, was superb went above and beyond to make my experience extraordinary! Thanks Kaitlin :)