Hotel Citizen

Sacramento, California

Virgin rating

King Guest Room
King Guest Room
Rooftop Terrace
King Guest Room
King Guest Room
Rooftop Terrace

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (602)
  • Very good (361)
  • Average (114)
  • Poor (50)
  • Terrible (35)
Image of the Tripadvisor rating Mixed Bag

Oct 28, 2023 Lisa H San Jose, California

Long and stressful drive here but was welcomed by Sukari Brown, the valet attendant, who was so calm, kind, and helpful. Check in staff were good. Small but beautifully appointed room. Sink and mirror were not cleaned from previous tenant. Real wine glasses in the room are a nice touch. Road noise was VERY loud.
Image of the Tripadvisor rating Business trip stay

Oct 20, 2023 Matthew T Washington DC, District of Columbia

Great hotel was there on a business trip. Hotel has a good restaurant/bar. As with most autograph hotels rooms can be more unique. There are some bars/restaurant options that are walkable around you. Keep a good head when walking around as there are a lot of homeless (not the hotels fault but still worth mentioning.
Image of the Tripadvisor rating Excellent stay, very helpful and respectful staff

Oct 19, 2023 Bilal A

Exceptional and very well trained staff, extremely helpful and supportive to busy business travelers! A special thanks to Madison Y., a remarkably kind and motivated young person Who was extremely professional and courteous every time I reached out to ask for information, or to request a service to be arranged. The staff at the restaurant… Read more
Exceptional and very well trained staff, extremely helpful and supportive to busy business travelers! A special thanks to Madison Y., a remarkably kind and motivated young person Who was extremely professional and courteous every time I reached out to ask for information, or to request a service to be arranged. The staff at the restaurant remembered my favorite food, and went above and beyond to provide excellent service. Read less
Image of the Tripadvisor rating Excellent well-trained staff!!!

Oct 16, 2023 octrvlr223 Oregon City, Oregon

Let me just start by saying I don't love old hotels. The rooms are just too small for a couple. And I had a barely warm shower on Sunday morning. And like every city, the homeless are sad and the police presence as we walked to Frank Fat's for an excellent Chinese dinner was concerning. But the staff more than made up for the small room and… Read more
Let me just start by saying I don't love old hotels. The rooms are just too small for a couple. And I had a barely warm shower on Sunday morning. And like every city, the homeless are sad and the police presence as we walked to Frank Fat's for an excellent Chinese dinner was concerning. But the staff more than made up for the small room and inconveniences with their 5 star friendliness and helpfulness. Elif was the first contact we had and she was amazing. Very kind and helpful, dealing with a small issue we had with our reservation. I didn't get the name of her co-worker, but she gave us a fun vintage political cartoon poster for our troubles. My husband loves it. Next came the lovely man who loaned me an iphone charger when I discovered I'd forgotten mine. The catering staff at the wedding we attended was top notch. All in all a very pleasant experience. If we find ourselves in Sacramento again we would definitely stay here because of the people. Read less
Image of the Tripadvisor rating Best service Cristine

Aug 30, 2023 Shelley F

Christine was so Uber friendly and fantastic service. Fabulous cocktails and happy hour menu. Hard to find in Sac!! We will be back to see her and have fabulous cocktails again. I work for SGWS I’m out a lot and rarely have this friendly and efficient service.