ANdAZ San Diego

San Diego, California

Virgin rating

The hotel

In the heart of the Gaslamp District, the Andaz is a sophisticated yet simple hotel offering the very best in accommodation and entertainment. The rooftop is the place to be– it’s not only home to a beautiful swimming pool and sundeck, its where you’ll find San Diego’s largest rooftop bar with DJs spinning the latest tunes whilst you sip cocktails and admire panoramic views of the downtown skyline. If you feel the need for a work-out, the gym is open 24-hours. A lovely place to while away the evening, afterwards you can head to RoofTop600 on the weekends. San Diego’s myriad attractions are all close by, including great shopping at Horton Plaza, just 2 blocks away.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In the historic Gaslamp District, the centre of entertainmant, shopping and a large variety of restaurants and attractions including Balboa Park and Museum, Seaport Village and San Diego Bay. Valet parking $42 plus tax per night (payable locally, subject to change).

Hotel information

159 rooms on 6 floors in 1 building. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, complimentary WiFi, mini bar, tea/coffee maker, iPod dock, safe, bath robes, slippers, hairdryer, iron and board. Andaz Queen Rooms with 1 queen-size bed, sleeping max 2 adults.

Rooftop with swimming pool, lounge and sundeck. 24-hour gym. Ivy Boutique. RoofTop600 (open Thu-Sat nights). 24-hour room service*. Laundry/dry cleaning service*. Complimentary non-alcoholic mini-bar items and a limited selection of snacks replenished daily. Newspaper daily. Complimentary local phone calls and WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1282)
  • Very good (570)
  • Average (291)
  • Poor (188)
  • Terrible (152)
Image of the Tripadvisor rating Happy at the Andaz

Oct 10, 2024 Terri P Sacramento, California

The Andaz is a great location with great rooms and a professional and friendly staff who welcome you on a daily basis. Excellent service! No one will walk by you without a friendly welcoming hello. Shout out to Junior for a very attentive, friendly quick service at the rooftop bar. It was a busy night and he served us with a smile and perfectly… Read more
The Andaz is a great location with great rooms and a professional and friendly staff who welcome you on a daily basis. Excellent service! No one will walk by you without a friendly welcoming hello. Shout out to Junior for a very attentive, friendly quick service at the rooftop bar. It was a busy night and he served us with a smile and perfectly mastered drinks. Always a good time up on the rooftop! Read less
Image of the Tripadvisor rating Not the experience we were hoping for.

Oct 7, 2024 Nellie T

I recently stayed at Andaz San Diego and unfortunately, it wasn't exactly the experience I had wished for. We decided to upgrade our room upon arrival, but on entering we stepped into a puddle in the bathroom and that was pretty gross. We then turned on the bathroom light and observed a leakage in the bathroom running down the floor with a brown… Read more
I recently stayed at Andaz San Diego and unfortunately, it wasn't exactly the experience I had wished for. We decided to upgrade our room upon arrival, but on entering we stepped into a puddle in the bathroom and that was pretty gross. We then turned on the bathroom light and observed a leakage in the bathroom running down the floor with a brown puddle. Our call to the reception was not answered which required us to clean our feet and grabbed all of our belongings back down to the hotel lobby. We were assisted by a different staff member, whom upon hearing our complaint quickly moved us to another room on the same floor. While the switch was hugely appreciated, there were other problems in this new room: The desk and mini-bar area were highly dusty, not exactly what one hopes for in a hotel of this quality. It gives the impression that cleanliness is not taken as seriously as it ought to be. We were then awakened at about 2 am to some extremely loud noise; presumably from music somewhere, because through the walls, we could feel the bass. This disrupted our sleep and really impacted our overall stay. I was expecting a much better experience, especially upgrading as I did; unfortunately, this turned out to be not great because of issues in cleanliness and noise. We love staying with Hyatt Hotels and have chosen Hyatt for most of our vacation stays. However, we will not likely be staying at Andaz San Diego in the future. Read less
Image of the Tripadvisor rating Mid at best

Sep 24, 2024 rere1985

Refused late check out with no explanation. They weren’t book that day and we were willing to pay but they said no. Breakfast is only served for one hour very early. Coffee machine broken. Very noisy in room from street and rooftop bar. Everything was mediocre and outrageously priced.
Image of the Tripadvisor rating Awful.

Sep 23, 2024 O9299HHjohng

A room without a view. In fact, a room without a telephone that works. In-room dining finishes at 9pm. A nice man who works hard by himself on reception with no help at all. I travel the world regularly and this is a motel not a hotel. This place is not worth staying at.
Image of the Tripadvisor rating Great location in Gaslamp District

Sep 16, 2024 Steve-Lev_NYC New York City, New York

Very friendly and helpful staff. Rooms are not large, but quite comfortable. Easy walking distance to Petco and Gaslamp.