Hotel Zephyr

Fisherman's Wharf, San Francisco

Virgin rating

The hotel

After a multi million dollar renovation, the Zephyr has been transformed into a modern, quirky hotel with a nautical theme and laidback vibe. In the heart of Fisherman’s Wharf, you can walk to PIER 39 and Ghirardelli Square (did someone say chocolate?) or jump on a cable car to explore further. Hidden at the back of the hotel is Socialite, a casual restaurant with a sociable atmosphere. There are lots of dining options close by too — grab a clam chowder bread bowl or head to Chinatown for delicious dim sum. When you're done sightseeing for the day, your hotel room offers a welcome oasis from a city that seemingly never sleeps!

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Fisherman’s Wharf, steps from PIER 39, Ghiradelli Square and the world-famous San Francisco cable cars. Shops, bars and restaurants are within walking distance. Transfer time from San Francisco International Airport: 30 minutes.

Hotel information

355 rooms. All with air-conditioning, 48" Samsung Smart TV, Multimedia streaming to TV, telephone, tea/coffee-making facilities, mini-fridge, safe, complimentary WiFi, hairdryer, iron and board. Standard Rooms offer 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Socialite (open for lunch and dinner). The Camper in the Yard (a vintage camper with quick-serve sustainable breakfast and lunch, craft beer and California wine), The Yard Outdoor Lounge. 24-hour fitness centre. Laundry/dry-cleaning service*. Concierge service. Within walking distance of numerous restaurants. Business centre. Complimentary WiFi. Self-parking $64, valet parking $74, plus tax per day (payable locally, subject to change).

There is a guest amenity fee of $30.00 applicable per room per night (payable locally, fee subject to change). ​

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1580)
  • Very good (1261)
  • Average (459)
  • Poor (195)
  • Terrible (147)
Image of the Tripadvisor rating Hotel Zephyr San Fransisco - Terrible

Feb 17, 2024 sydneyite1111 Sydney, Australia

TERRIBLE - We, Australian travellers, have had no experience with hotels at Fisherman's Wharf - and our expectations were high - we were extremely disappointed. The positives are the location, quirky styled and decor - and a very cooperative night shift reception guy who helped us change rooms. The negatives are numerous. In February 24 we… Read more
TERRIBLE - We, Australian travellers, have had no experience with hotels at Fisherman's Wharf - and our expectations were high - we were extremely disappointed. The positives are the location, quirky styled and decor - and a very cooperative night shift reception guy who helped us change rooms. The negatives are numerous. In February 24 we arrived, dripping wet, from a poorly organised disembarkation from the Queen Victoria. Our luggage was unloaded by a great taxi driver, however the "door" staff at the hotel either did not notice, or chose to ignore us. One finally appeared when we started to move our bags inside. The receptionist was surly, dismissive, and, while we were checking in, my companion asked could she use the coffee machine - the response "it is for guests only"???/ - almost like we were from outer space - we were in the process of checking in!! The waterfront room allocated was ridiculous. The toilet was so close to the bath, I had to sit sideways due to a dicky knee - - and I am not "large". We were on the 3rd floor with one above us. Very early on the next morning, we were awakened by noisy plumbing and people stamping above out heads. We were also near an elevator which gave a very loud "ding" when anything arrived (Really!!!). At 6.30AM I went to reception to change rooms. The night shift reception guy was very friendly and accommodating, and in a very short time, had us on the 4th floor in a spacious room with a usable bathroom. We thought we were sorted - little did we know. That night were thought there was a racetrack above our heads - a very loud variable zoom noise - we were below part of the hotel air-conditioning system. My companion could sleep with bomb going off, and even she could not sleep initially. Changing rooms again was an option, however we were a bit over it and who knows, it may have been worse - so we eventually slept out of sheer exhaustion. So - a very poorly constructed hotel with noisy elevators, and some staff who are in serious need of customer service training. Should anyone consider this very expensive hotel - good luck - We, Australian travellers, will never recommend the Zephyr. We am amazed you are still in business. And apologies for not recalling the name of the guy who helped us change room. Read less
Image of the Tripadvisor rating Good hotel

Feb 17, 2024 Gillam203 Peterborough, United Kingdom

Helpful staff, local attraction tickets available. Plenty of space. Games area. The rooms are large, clean and have everything you need on holiday. Great location, close to the piers and attractions. 5 minutes walk from most things. Handy I-Hop diner just around the corner for meals.
Image of the Tripadvisor rating Fantastic stay at Fishermanโ€™s Wharf

Feb 13, 2024 Vince K

Hotel Zephyr is located in a fantastic waterfront location; steps to lots of restaurant options, shops and attractions (sky wheel, boat tours, Ghirardelli Chocolate factory). Quirky, fun hotel. Fitness centre has good equipment, game room for the kids, enclosed patio for the kids to run around safely and a fire-pit to wind down after a long day… Read more
Hotel Zephyr is located in a fantastic waterfront location; steps to lots of restaurant options, shops and attractions (sky wheel, boat tours, Ghirardelli Chocolate factory). Quirky, fun hotel. Fitness centre has good equipment, game room for the kids, enclosed patio for the kids to run around safely and a fire-pit to wind down after a long day of sightseeing (bonus: sโ€™mores kits too)! Rooms are clean and housekeeping did a fantastic job. Check-in and out was a breeze. Definitely recommend this hotel. Read less
Image of the Tripadvisor rating Such a unique hotel with an excellent location!

Feb 10, 2024 AdventureEncounters Orlando, Florida

๐Ÿ‘‡ ๐Ÿ…ท๐Ÿ…ด๐Ÿ†๐Ÿ…ด ๐Ÿ‘‡ is where we stayed in San Francisco, California & would consider staying again ๐‘ฏ๐’๐’•๐’†๐’ ๐‘ซ๐’†๐’•๐’‚๐’Š๐’๐’”: ๐Ÿ“ Hotel Zephyr San Francisco 250 Beach St San Francisco, CA 94133 Room Type: Deluxe Partial Bay View w/ 2 Double Beds & Balcony (1 night stay) ๐–๐จ๐ฎ๐ฅ๐ ๐ฐ๐ž ๐ฌ๐ญ๐š๐ฒ ๐š๐ ๐š๐ข๐ง? Yes! Personally, if you stay here, we… Read more
๐Ÿ‘‡ ๐Ÿ…ท๐Ÿ…ด๐Ÿ†๐Ÿ…ด ๐Ÿ‘‡ is where we stayed in San Francisco, California & would consider staying again ๐‘ฏ๐’๐’•๐’†๐’ ๐‘ซ๐’†๐’•๐’‚๐’Š๐’๐’”: ๐Ÿ“ Hotel Zephyr San Francisco 250 Beach St San Francisco, CA 94133 Room Type: Deluxe Partial Bay View w/ 2 Double Beds & Balcony (1 night stay) ๐–๐จ๐ฎ๐ฅ๐ ๐ฐ๐ž ๐ฌ๐ญ๐š๐ฒ ๐š๐ ๐š๐ข๐ง? Yes! Personally, if you stay here, we suggest to stay in a Bay view room or specifically request a room that overlooks the courtyard... otherwise your room will be sitting along the busy streets, whichcan be loud. For refrence, the building is a U shape, thus having the courtyard/bay view rooms will be catching sunrise. This hotel went thru a massive renovation in 2015 & wowza! They did an excellent job in the lobby & updated the rooms to feel comfortable, simple & clean. Be prepared to be in awe when you first enter the lobby, with all the eclectic & unique chic shipping container pieces & touches perfectly placed throughout. And when I say there is no lack of FREE entertainment, you will understand when you see the game/entertainment room & the courtyard. This is not just an area for kids, but as adults, we thoroughly enjoyed it too! ๐–๐ก๐š๐ญ ๐ญ๐จ ๐ž๐ฑ๐ฉ๐ž๐œ๐ญ: ๐Ÿ”ธ๏ธSecured parking available for a fee: Self Parking $65 + tax or Valet Parking $75 + tax (see picture also) - with valet, you can text a number & get your car immediately up front ๐Ÿ”น๏ธWelcome s'more & bottled water ๐Ÿ”ธ๏ธPets allowed to stay (fee applies) ๐Ÿ”น๏ธIn the lobby, you will find an espresso machine (coffee & tea for free), along with games & entertainment (outdoor secluded courtyard for guests only with firepits & seating), plus a concierge to help with booking activities nearby ๐Ÿ”ธ๏ธ$35 resort fee (subject to change) ๐Ÿ”น๏ธDecent sized gym onsite with a filtered water dispenser ๐Ÿ”ธ๏ธIn-room: iron, iron board, hairdryer, coffee maker, fridge, shampoo & conditioner secured to shower wall, small safe, crib available upon request ๐Ÿ”น๏ธAlong the outside of the building that faces the Bay, they have whats called the Zephyr Walk which consits of multiple shops & restaurants on the buildings entire block ๐Ÿ”ธ๏ธADA accessible rooms & property ๐‡๐ž๐ซ๐ž ๐š๐ซ๐ž ๐š ๐Ÿ๐ž๐ฐ ๐ข๐ญ๐ž๐ฆ๐ฌ ๐ฐ๐ž ๐ญ๐ก๐ข๐ง๐ค ๐ฒ๐จ๐ฎ ๐ฐ๐จ๐ฎ๐ฅ๐ ๐š๐ฉ๐ฉ๐ซ๐ž๐œ๐ข๐š๐ญ๐ž ๐ฅ๐ž๐š๐ซ๐ง๐ข๐ง๐  ๐š๐›๐จ๐ฎ๐ญ: ๐Ÿ”น๏ธThey were in the process of replacing their boiler system & during the day, you would not have access to warm water. They did warn us up front (also supplied a written document stating this). So if this may be an issue, I suggest you call the hotel directly & verify if this project has been completed ๐Ÿ”น๏ธWe love that they have thought about the 'little' things, and I am specifically talking about the unique touches throughout the hotel. As a 'welcome gift' (so to speak), they supply you with a s'mores kit (1 per each guest in your party), 2 complimentary water bottles, & a discount/free entrance coupon to a nearby attraction. They also supplied a qr code to get 20% off of admission to Madame Tussauds (I believe this type of offer gets rotated to different offers & entertainment). ๐Ÿ”น๏ธThe customer service was excellent & every team member we came into contact with, was in a cheerful mood & ready to help. ๐Ÿ”น๏ธLocation, location, location! The Zephyrs front doors are located 1 block from the famously known Pier 39 (Fishermans Wharf San Francisco). Not to mention it is within walking distance to multiple shops, restaurants, & entertainment. It is also only about 16 miles from the San Francisco International Airport ๐Ÿ”น๏ธ Connected to the hotel (located outside in the courtyard/ back patio area) you will find The Socialite Crafthouse & Kitchen, and they were in the process of adding what looked like a food truck/camper in the courtyard area as well. ๐Ÿ”น๏ธ We did notice the rooms with a balcony, still had what looked like the original sliding glass doors (from the 70s) & were pretty heavy and required a little 'umph' to open & close ๐Ÿ‘‰ ๐ŸŒŽ We travel for a living (USA & around the globe) and love to share our experiences here! Fel free to follow along our travel and adventures below! Happy Travels โœˆ๏ธ - Ashley & Nate from the Adventure Encounters Read less
Image of the Tripadvisor rating Dishonest, double charge

Feb 7, 2024 Ola J

Very disappointed, would not recommend. Was charged twice for my stay, hotel clarified that this would be refunded within 7 business days. Today 10 business days pass and they have been ignoring all my emails since, very suspicious behaviour!