Hotel Zoe Fisherman's Wharf

Fisherman's Wharf, San Francisco

Virgin rating

The hotel

It’s said that life in San Francisco is best lived on the waterfront. Where better to sample it than at Hotel Zoe, a stroll from Pier 39 and the bay. Wander out and you’ll stumble upon many fabulous shops and eateries, or pop into the hotel’s Italian trattoria for homemade crab ravioli or roasted sea bass. They serve a delicious breakfast too - why not grab a table on the sidewalk and watch as Mason Street comes to life?

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

One block from the Mason Street Cable Car turnaround. Near Pier 39, Ghirardelli Square and North Beach. Steps from the boardwalk, offering dramatic views of the Golden Gate Bridge, Alcatraz and Marin County. Transfer time from San Francisco airport: 25 minutes.

Hotel information

221 modest size rooms. All with 50" HDTV, Cubie radio, mini-fridge, honor bar*, hairdryer, safe, hand-held garment steamer and umbrellas. Deluxe Rooms have interior courtyard or exterior city views with 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Queen Suites are larger and have a sofabed and 1 king-size bed, sleeping maximum 4 adults.

Signature Queen Suites have a separate living area with a door and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Signature King Suites are larger still with a large bath and separate seating area with a door and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Wanderlust Suites are corner suites with two 55" flat-screen HDTV's and a SONY stereo system with a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Zoe Suites are the same but also have a fireplace and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Pescatore (Italian restaurant), Bar Zoe. Courtyard with fire pits. Access to 24-hour Fitness Active across the road. WiFi and bike rentals (included in resort fee). Room service*. Same-day laundry/dry-cleaning service*. Concierge services. Valet parking $58, over-sized vehicles $70, plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - $20 food & beverage credit at Pescatore and room service per day (room charge only) - Complimentary freshly brewed coffee and tea to-go, between 630am-10am - WiFi - Local calls - Access to 24-hour fitness across the road - 2-hour free bicycle rentals, based on availability - 1-hour free electric bicycle rentals, based on availability - Daily S’mores service in the lobby from 5pm-7pm - 10% off Napa Valley Wine Train Gourmet Express Lunch and Dinner Trains - 15% off food purchases at Blue Mermaid Restaurant & Bar - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1541)
  • Very good (648)
  • Average (228)
  • Poor (102)
  • Terrible (75)
Image of the Tripadvisor rating There are other hotels on the vicinity. It would be a good idea to try an other hotel.

Dec 5, 2023 scuba14u Stuart, Florida

We were looking forward to our stay here. It seemed like a nice place close to everything and with decent reviews. We found the room to need much maintenance. The hot water in this room took about 5 to 10 minutes of keeping the faucets on all of the way to get it hot. The shower had mold and grout the needed to be replaced. Closet door was… Read more
We were looking forward to our stay here. It seemed like a nice place close to everything and with decent reviews. We found the room to need much maintenance. The hot water in this room took about 5 to 10 minutes of keeping the faucets on all of the way to get it hot. The shower had mold and grout the needed to be replaced. Closet door was falling off of the hinges. Air conditioning worked intermittently and would not maintain temps for very long and then be awoken every night sweating since it was so warm in the room. The windows are not sound proofed just single glazing. Street parting was really loud some nights as well as sirens and cars. The reason has been leaking and the wall paper and drywall behind it was crumbling and moldy. I started to mention a few items to the front desk but unfortunately she didn’t have any interest in listening to me and dismissed our concerns. The hotel was between an Adult Establishment at one end. With an abandoned construction site outside our window. On the other end was a 7-11 market with loud classical music basting late at night to deter the homeless people from congregating out front. Read less
Image of the Tripadvisor rating Chaotic reservation system

Dec 5, 2023 H8683JNjamieh

Hotel messed up my reservation, then double charged for the room by "forgetting" to issue a refund to my card, despite numerous calls at the time. I only realised 3 months later when checking statements. Beware.
Image of the Tripadvisor rating Recommend

Dec 2, 2023 Sharon S

Friendly helpful reception staff, rooms were clean, beds were comfortable, excellent location for visiting fisherman’s wharf, a 2 minutes walk, beautiful restaurants serving the best breakfasts, all in all a nice hotel, no bad points…
Image of the Tripadvisor rating Excellent location, family friendly, clean rooms.

Nov 30, 2023 Amychaaan singapore

Extremely convenient location. Clean rooms and very friendly front desk. Offers complimentary coffee/tea every morning and smores in the evening. Mr Frank our valet was extremely helpful and made our stay really welcoming. The hotel is within walking distance to the wharf, pier 39 and pier 33 (for the alcatraz city cruise), and also traders… Read more
Extremely convenient location. Clean rooms and very friendly front desk. Offers complimentary coffee/tea every morning and smores in the evening. Mr Frank our valet was extremely helpful and made our stay really welcoming. The hotel is within walking distance to the wharf, pier 39 and pier 33 (for the alcatraz city cruise), and also traders joe, Starbucks and also walgreens. If you fancy asian food, there is a Thai Bistro round the corner. Read less
Image of the Tripadvisor rating Amazing

Nov 27, 2023 RJ E

The location of the hotel is walking distance from Fisherman's Wharf. The staff were very responsive and helpful, even giving recommendations for places to go. Rowena and Roy were very friendly throughout our stay and were great to have conversations with. The first time experience of staying at Hotel Zoe was great overall and would definitely… Read more
The location of the hotel is walking distance from Fisherman's Wharf. The staff were very responsive and helpful, even giving recommendations for places to go. Rowena and Roy were very friendly throughout our stay and were great to have conversations with. The first time experience of staying at Hotel Zoe was great overall and would definitely come again Read less