Riu Plaza Fishermans Wharf

Fisherman's Wharf, San Francisco

Virgin rating

The hotel

Just a pleasant stroll from the shops and entertainment at Pier 39, and the ferry to Alcatraz, the Riu Plaza Fisherman’s Wharf makes a stellar base to explore from. Recently modernised, the hotel’s relaxed and friendly vibe is ideal after a day’s dim sum dining, cable car riding and selfie snapping. Your room is suitably airy and comfortable, you can kick back on the sun terrace by the outdoor heated pool, and, perhaps our favourite part, you can hangout by a crackling fire pit in the outdoor living area.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Close to all attractions in Fisherman's Wharf. Trams stop outside. Cable car stop 1 block away. Transfer time from San Francisco International: 25 minutes.

Hotel information

531 rooms on 3 floors in 5 buildings (all attached) with 5 lifts. All with air-conditioning, TV with pay-per-view films and Nintendo® games, WiFi, coffee maker, mini-fridge, safe, iron and board. Deluxe Rooms with 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults.

  • Booking Bonus: Book by 31 Aug '22 to receive up to 60% off the accommodation cost between 1 Aug ‘22–31 Mar '24. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Northpoint Restaurant & Bar (buffet breakfast, à la carte lunch and dinner). Snack bar - light food & drinks. Outdoor heated swimming pool. Fitness Centre. Room service*. Laundry service*. WiFi (included in resort fee). Concierge service. Self-parking $62 plus tax per day (payable locally, subject to change).

This hotel has ​​a daily Resort Fee of $29 per room per night (subject to applicable taxes) which will be charged direct upon check-in (payable locally, subject to change). 

Resort fee includes: - WiFi - Fitness centre access - Water – Computer use –Newspaper reading app – Luggage store. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (166)
  • Very good (135)
  • Average (42)
  • Poor (22)
  • Terrible (36)
Image of the Tripadvisor rating Very busy!!

Aug 16, 2022 628grace County Cork, Ireland

Just returned from a one night stay with family.. it was extremely busy - we waited in line for 20 mins at 930 pm to check in .. breakfast the following morning was another queue .. we arrived just after 8 and queued again for 15 minutes .. they did provide gluten free bread and muffins but no gf cereal .. the cooked breakfast was the usual buffet… Read more
Just returned from a one night stay with family.. it was extremely busy - we waited in line for 20 mins at 930 pm to check in .. breakfast the following morning was another queue .. we arrived just after 8 and queued again for 15 minutes .. they did provide gluten free bread and muffins but no gf cereal .. the cooked breakfast was the usual buffet with the only gluten free option being scrambled egg. The hotel was entirely functional it was too busy to feel like we were on holiday Read less
Image of the Tripadvisor rating Good, but so busy! And people not adhering to rules.

Aug 15, 2022 0316heathert West Des Moines, Iowa

I stayed at this hotel when it was a Sheraton, and I liked it better before it was changed to the RIU. I really wanted to give it a higher rating. Pool is nice to have, as SF hotels don't seem to have a lot of outdoor pools, and so are all the firepits to sit at. But it was so busy this past week, that it was hard to find a firepit to sit at. It… Read more
I stayed at this hotel when it was a Sheraton, and I liked it better before it was changed to the RIU. I really wanted to give it a higher rating. Pool is nice to have, as SF hotels don't seem to have a lot of outdoor pools, and so are all the firepits to sit at. But it was so busy this past week, that it was hard to find a firepit to sit at. It also says "no smoking" at the firepits, and there were a lot of people that were smoking and vaping there, which is frustrating. The breakfast was so crowded. I do appreciate the cleanliness of the rooms. You can tell they work hard to keep it clean in there. We didn't have much of a view from our room. Just the bus terminals. You could see pretty parts of SF, but you had to sit in a certain part of the room to see it. Read less
Image of the Tripadvisor rating Don’t stay if you want to be overcharged and experience lack of manners that should have been taught from an early age.

Aug 14, 2022 Q1770DWstephanied

If you want your credit card maxed out and stress to rise then book this hotel. Staff charged the lead booker over £1000 dollars that they made a mistake of which won’t return for 5 days despite the fact we have an onward trip to vegas. This is meant to be a relaxing family holiday. The staff at the till still overcharged knowing the money won’t… Read more
If you want your credit card maxed out and stress to rise then book this hotel. Staff charged the lead booker over £1000 dollars that they made a mistake of which won’t return for 5 days despite the fact we have an onward trip to vegas. This is meant to be a relaxing family holiday. The staff at the till still overcharged knowing the money won’t return and it wasn’t till a manager was called that the issue would be rectified. The bell staff were not polite and failed to use basic please and thank yous aswell as some of the staff at breakfast, which may I add they tried to say was not included when we checked in. The hotel itself is in a great location but unfortunately the staff need a shakeup and some training on conversing and empathising with individuals as their actions impact customer experience. Kind regards someone with manners. Read less
Image of the Tripadvisor rating August 2022

Aug 14, 2022 Freedom12314524999 West Parley, United Kingdom

Disgusting …… rude staff ….. breakfast was massively overcrowded with 30-45mins wait … made worse by staff shouting at customers making the experience just horrible. They couldn’t pick a more unfriendly team of colleagues, reception staff even worse . And originally overcharged my party another £4000 pound which currently is pending on a credit… Read more
Disgusting …… rude staff ….. breakfast was massively overcrowded with 30-45mins wait … made worse by staff shouting at customers making the experience just horrible. They couldn’t pick a more unfriendly team of colleagues, reception staff even worse . And originally overcharged my party another £4000 pound which currently is pending on a credit card. Hoping to get this back after arguing our case for an hour …. Even when we checked in the we had to dispute our booking type (B&B) … basically they try and con every Penny out of you and if your not on your game you will get stung …. Expensive poor drinks selection…. Rooms and building ok though , just staff making the place a 0/10…. Thanks Rui plaza !! Read less
Image of the Tripadvisor rating Great Hotel

Aug 14, 2022 KTD_10 Coventry, United Kingdom

First hotel of our 3 week road tip. Hotel nice, good location, room good, breakfast good. Pool OK, breakfast queue really long but did go down quickly. No tea or kettle in the room only coffee (need to accommodation international guests!) Expensive but we found all the hotels ridiculously priced. Would recommend and would stay there again yes.