Fairmont San Francisco

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606 elegant rooms on 23 floors in 2 building with 7 lifts. All with air-conditioning, flat-screen TV with pay-per-view films, WiFi*, telephone, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Fairmont Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Fairmont Exterior Rooms with views of Nob Hill neighbourhood offer 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Fairmont Deluxe Rooms are located in the more contemporary tower building with views of Nob Hill with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Fairmont Signature Rooms are located on the highest floors of the tower with views of the bay with 1 king-size bed, sleeping maximum 3 adults.

Perfect hotel to stay at in San Francisco

Oct 21, 2024 Roam50364213593 Johannesburg, South Africa

What a great start to our West Coast trip. San Francisco is a very pretty city. We stayed at the Fairmont hotel on the 30 October 2024 for 3 nights. What a great start to our holiday. As I entered the hotel I found myself smiling staring at the beautiful pillars, high ceilings that are so pretty to look at and the massive space that we found ourselves in. The hotel has boutique shops including wine tasting, art gallery, restaurant, beauty parlour. There are frames of famous people on the walls who have stayed or performed at the hotel from Frank Sinatra to Prince Harry. The location was perfect. We did ask the concierge for recommendations which they gave us and we found it to be very good. We walked to those cafe's and we did not feel unsafe. We were given 2 complementary drink vouchers which was such a great welcome to the hotel. Thanks for a lovely stay and we hope to see you again :) Read less

Perfect stay

Oct 20, 2024 Elif A

Perfect location, rooms spacious & stylish. Great breakfast & all day dinning options. The staff all very professional, all went above all to make you feel at home. There was a rental car company ( sixt) in the garage premises which made it very convenient to collect & return. The taxi rank outside the hotel & tram stop was also very useful. A… Read more

The guest service experience I had been missing!

Oct 19, 2024 Journey31545399884

I came for a conference and stayed most of the week. The service was fantastic all around, from check-in/front office staff, the convention team and everyone I encountered throughout my stay. I have recently had a baby and required a refrigerator to keep my breast milk cold and a slightly unordinary FedEx pickup of a refrigerated shipping box, to send it back home to my baby. The staff was very helpful in having the refrigerator sent expeditiously and in keeping my outgoing box at the concierge’s desk to avoid getting lost or inadequately stored with other outgoing shipping boxes. The hotel itself is gorgeous and I was pleased to see how well it’s been maintained. Thank you. Read less

Disappointing

Oct 18, 2024 Catherine G

Retired this May. Stayed in 5* Mayfair suite for 2 weeks and a European cruise. Ended my retirement summer with 3 nights at Fairmont in a 2,000 dollars a night suite. So paid over 6.5k for three nights. Balcony suite on 5th floor very disappointing. Apart from the fact every other top class accommodation sent a small retirement gift and/or card, nothing at the Fairmont. Amentities are as standard rooms. No flowers in suite or bottle of champagne/wine like all the others this summer and every other expensive suite I have stayed in. The views from the ornate iron balcony on 5th floor were lovely but marred by the hotel's own extension, a massive tower taller than the hotel and not archiecturally sympathetic which blocked half the original view. Half hour wait for breakfast on Sunday morning despite dining room being half empty. They did not have enough staff on. Those that did wore black masks. Kinda destroyed the ambience and luxury feel you pay for. I'm not an anti vaxxer or masker, far from it, and I am aware - having visited San Francisco for over 40 years, that masks were common amongst the Chinese population pre Covid times. Waited over 20 minutes for them to take the breakfast order after half hour wait to get into a half full dining room. Food could have been hotter when it came, Eggs Benedict and pancakes were decidedly cool when they finally arrived. Don't mind paying 100 dollars for a nice breakfast but expect it to be hot, not warmish. The cirque coffee house is barely open. We tried to go for breakfast their on the last day but they only had one pastry in the whole place. It closes either 11am or 12 noon and that is that. No where to go for coffee after that. The fact it had no times on the chained up door did not help either. Back to breakfast in the dining room. Stuck with toast which arrived hot but eggs benedict again was just apparently just warmish. Shame, as the ingrdients were top quality on all food - even room service burger on first afternoon - but their is an obvious delay getting cooked food from the chef to waiter to guest which cools it down. The staff seemed very nice, pleasant, attentive. So 10/10 for that. But the deep window ledges on the balcony of the Buckingham suite were dirty. Soiled and dusty.And in dire need of painting. Poor, poor maintenance for a 2,00o dolllars a night suite. Very shabby to sit in, grubby feeling. I don't mind the weathere original floor tiles, that's character. Or the corrosion on the balcony window frames considering San Francisco's notorious fog. But the paintwork should be of a decent standard. The suite if lovely, wood panneled lounge and hall but there was a rubber health and safey cover over and extension cord to a wall outlet which had erroded. Not one USB in the entire one bedroomed suite. Not good enough in this day and age. They gave me a late check out to 3pm but when I saw my friend off in her taxi (she's relatively local) I could not get back in. They had not, and did not, update the card. No apologies. Nothing. Ended up checking out at 2pm. Bottom line is I would go back to the London Mayfair suite in a heartbeat and the cruise ship suite. Paid top dollar for top notch standards and service. But I would not return to the Fairmont. Shame, my mother was a huge Tony Bennett fan and had always wanted to go there. She was not missing much. Read less

Amazing hotel

Oct 18, 2024 Lia S

Amazing hotel & staff!! I am very fussy about where I sleep and I have to say I was a bit worried about reading some of the previous reviews. I can happily admit that I was wrong as we had the most amazing stay - there were no issues at all and we had the best time! thank you Fairmont for having us!

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