Omni San Francisco Hotel

San Francisco, California

Virgin rating

The hotel

There's a friendly boutique atmosphere at the Omni, thanks in part to its Florentine Renaissance architecture. Built as a bank in 1926, the hotel is quite grand, with Italian marble and Austrian crystal chandeliers in the lobby. A great way to get your bearings in the city is to join the free Saturday morning walking tour — find out about its history, architecture, legends and more. Fortunately, you don’t need a guide to find your way to Bob’s Steak & Chop House, which serves some of the best steaks in town. Bob’s Bar is also popular; check out the monthly cocktail special, made using local ingredients.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

In the heart of downtown San Francisco, on the cable car line close to union square, Ferry Building, Chinatown and North Beach.

Hotel information

362 rooms and suites. All have air-conditioning, satellite TV, telephone, WiFi*, MP3 docking station, mini-bar, tea/coffee-making facilities, bathrobes, hairdryer, iron and board and complimentary newspaper. Deluxe Rooms with king-size bed or 2 queen-size beds, sleeps maximum 3 adults or 2 adults and 2 children.

Premier Rooms on the upper floors of the hotel with 1 king-size bed or 2 queen-size beds, sleeps maximum 3 adults or 2 adults and 2 children.

Signature Rooms located on the top three floors of the hotel with 1 king-size bed or 2 queen-size beds, sleeps maximum 3 adults or 2 adults and 2 children.

Bob’s Steak & Chop House (breakfast, lunch and dinner), Bob’s Bar. Fitness centre. Complimentary guided walking tour each Sat morning (history, architecture, legends and more). Omni Kids Crew (welcome gift, games, etc). Complimentary WiFi in public areas. Gift shop. Laundry/dry-cleaning facilities*. 24-hour room service*. Valet parking available Sun-Thu $65 and Fri-Sat $45, plus tax per day (payable locally, subject to change).

​​This hotel has a daily Resort Fee of $28 per room per night (subject to applicable taxes) will be charged direct upon check-in(payable locally, subject to change).

Resort fee includes: - WiFi - Bottled water - Local phone calls – Custom pillow menu – Press Reader Online Magazine/News – Curated Concierge Newsletter/"Only in San Francisco" Shoppers' Pass. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4642)
  • Very good (1238)
  • Average (226)
  • Poor (76)
  • Terrible (36)
Image of the Tripadvisor rating Expensive stay for an average quality hotel

Aug 16, 2022 vdhillon London, United Kingdom

Hotel was ok overall however rooms require refurbishment, especially for the price you pay. Beds were meant to be double but they appear to be a little smaller. Staff were friendly, especially the doorman and the location was pretty good being 20-30min from all main attraction. To be at the 4/5 star they need to modernise the rooms. Would consider… Read more
Hotel was ok overall however rooms require refurbishment, especially for the price you pay. Beds were meant to be double but they appear to be a little smaller. Staff were friendly, especially the doorman and the location was pretty good being 20-30min from all main attraction. To be at the 4/5 star they need to modernise the rooms. Would consider staying elsewhere if we were ever to return to SF Read less
Image of the Tripadvisor rating Underwhelmed

Aug 6, 2022 PTDurham Durham, United Kingdom

Omni hotel Grand entrance hall with doorman. Reception staff were pleasant and friendly. Gave us lots of info on restaurants etc. Advised room was on 8th floor nice and quiet with a view.. Room was on the 9th floor and the view was looking into office block windows (see pic). 1st impression of the room was that it looked tired and in need of a… Read more
Omni hotel Grand entrance hall with doorman. Reception staff were pleasant and friendly. Gave us lots of info on restaurants etc. Advised room was on 8th floor nice and quiet with a view.. Room was on the 9th floor and the view was looking into office block windows (see pic). 1st impression of the room was that it looked tired and in need of a freshen up. Everything looked a little grubby (although not dirty) Bathroom was compact and again could do with some attention, taps dirty, bath plughole chipped which made it look grubby. Handle on the hot tape came off in my hand (quickly screwed back in and all was well). Shower was fixed with no movement or had held option. Lights in the room were via several table lamps which looked nice but in order to turn on/off you had to put your hand under the shade and turn a switch (no cord with switch) this was not the best thing when wanting to turn the light on during the night. Fridge/ Mini bar was an empty small fridge with a key - bazaar!! Breakfast - service was very attentive throughout and food was delicious although the price is very expensive so we ate breakfast out some days at Schilling Cafe - 5min walk away. Overall the hotel was neither good nor bad, some parts could be 5 star , some 3 star so i guess 4 star is the correct rating. Would I stay here again - probably not. Read less
Image of the Tripadvisor rating Typical Omni charm, great location

Aug 3, 2022 lilacnoor

Old school Omni vibe (think crystal chandeliers, granite etc) in great location. We kept hearing about San Fran’s homeless problem but did not encounter any around our hotel. Walkable to lots of sights and restaurants. Very comfortable beds.
Image of the Tripadvisor rating Best experience!… don’t look any other place.

Jul 31, 2022 520dilekk Winchester, Massachusetts

This has been the best hotel experience in years. From door to front office to room cleaning to restaurant!… every person we interacted with had a smile, very friendly and made us feel the best during our vacation!… Fabulous experience. Kudos to you all!… it is not very difficult to make your guest happy. Clean rooms, 5-star house keeping,… Read more
This has been the best hotel experience in years. From door to front office to room cleaning to restaurant!… every person we interacted with had a smile, very friendly and made us feel the best during our vacation!… Fabulous experience. Kudos to you all!… it is not very difficult to make your guest happy. Clean rooms, 5-star house keeping, friendly personal!… you nailed it!… finally, location was the best as well… Read less
Image of the Tripadvisor rating Perfect haven with amazing service

Jul 27, 2022 quine83 Aberdeen, United Kingdom

This was the perfect haven for a San Francisco adventure with kids! The hotel lobby is beautiful - classic charm and elegance! The staff are exceptional, particularly Darryl at the door and Adam at front of house. The hotel is dated but I personally loved that as it was immaculately maintained and reminded me of the old style hotels with a… Read more
This was the perfect haven for a San Francisco adventure with kids! The hotel lobby is beautiful - classic charm and elegance! The staff are exceptional, particularly Darryl at the door and Adam at front of house. The hotel is dated but I personally loved that as it was immaculately maintained and reminded me of the old style hotels with a focus on great service (as opposed to trendy hotels with quotes on the bedding and gimmicky wall art, but no professionalism). With children, I did not feel safe at all times during our San Francisco adventure (that is a different story) BUT this hotel was a haven of security and calm in a city that doesn’t always offer that! Because it is located in the financial district, the hotel is in a smart, clean and professional neighbourhood and it is also perfectly located for the cable car rides (stop right outside the hotel!) The housekeeping is AMAZING and, unlike other hotels post-covid, happens daily without having to ask. A lovely feature was the coffee in the lobby in the mornings, and fruit and water offered for the rest of the day. Thank you Omni SF! Read less