Omni San Francisco Hotel

San Francisco, California

Virgin rating

King Room
King Room
King Room
King Room

The hotel

There's a friendly boutique atmosphere at the Omni, thanks in part to its Florentine Renaissance architecture. Built as a bank in 1926, the hotel is quite grand, with Italian marble and Austrian crystal chandeliers in the lobby. A great way to get your bearings in the city is to join the free Saturday morning walking tour — find out about its history, architecture, legends and more. Fortunately, you don’t need a guide to find your way to Bob’s Steak & Chop House, which serves some of the best steaks in town. Bob’s Bar is also popular; check out the monthly cocktail special, made using local ingredients.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

In the heart of downtown San Francisco, on the cable car line close to union square, Ferry Building, Chinatown and North Beach.

Hotel information

362 rooms and suites. All have air-conditioning, satellite TV, telephone, WiFi*, MP3 docking station, mini-bar, tea/coffee-making facilities, bathrobes, hairdryer, iron and board and complimentary newspaper. Deluxe Rooms with king-size bed or 2 queen-size beds, sleeps maximum 3 adults or 2 adults and 2 children.

Premier Rooms on the upper floors of the hotel with 1 king-size bed or 2 queen-size beds, sleeps maximum 3 adults or 2 adults and 2 children.

Signature Rooms located on the top three floors of the hotel with 1 king-size bed or 2 queen-size beds, sleeps maximum 3 adults or 2 adults and 2 children.

Bob’s Steak & Chop House (breakfast, lunch and dinner), Bob’s Bar. Fitness centre. Complimentary guided walking tour each Sat morning (history, architecture, legends and more). Omni Kids Crew (welcome gift, games, etc). Complimentary WiFi in public areas. Gift shop. Laundry/dry-cleaning facilities*. 24-hour room service*. Valet parking available Sun-Thu $65 and Fri-Sat $45, plus tax per day (payable locally, subject to change).

​​This hotel has a daily Resort Fee of $28 per room per night (subject to applicable taxes) will be charged direct upon check-in(payable locally, subject to change).

Resort fee includes: - WiFi - Bottled water - Local phone calls – Custom pillow menu – Press Reader Online Magazine/News – Curated Concierge Newsletter/"Only in San Francisco" Shoppers' Pass. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4758)
  • Very good (1248)
  • Average (226)
  • Poor (77)
  • Terrible (40)
Image of the Tripadvisor rating Double charged for rooms!!

Jul 26, 2024 zoeycbowden Chicago, Illinois

Double charged me for my rooms. I prepaid for the rooms in April 2024, which I confirmed at check-in on 7/19. I was charged again for the rooms once I checked out on 7/21. I called the front desk twice to address this issue and was not issued an apology. I talked in circles with the front desk about this issue and they offered no resolution/refund… Read more
Double charged me for my rooms. I prepaid for the rooms in April 2024, which I confirmed at check-in on 7/19. I was charged again for the rooms once I checked out on 7/21. I called the front desk twice to address this issue and was not issued an apology. I talked in circles with the front desk about this issue and they offered no resolution/refund and were quite rude. The front desk gave me an email to send information, which was faulty and undeliverable. This was my bachelorette weekend and I am the bride. I felt so frustrated and broken down after calling numerous times. Customer service showed no remorse or effort to remedy their mistake. Read less
Image of the Tripadvisor rating Not worth the price

Jul 24, 2024 Guestontrip

Pros: Quiet, smooth check-in process, safe Cons: Red mold all over shower walls (thought it was blood at first), musty smell, shower pressure was so strong it seriously felt like being hosed down, caulking in shower is deteriorating (maybe due to the pressure of the water), check-out person seemed unhappy/unfriendly
Image of the Tripadvisor rating STAY HERE!!

Jul 24, 2024 Raini S

Great location - we could walk to China Town and North Beach (aka Little Italy) easily from the hotel. (well, it's up hill, but do-able). Service is exceptional - rooms and common areas are well kept - we had a great time.
Image of the Tripadvisor rating An amazing Gem in the heart of San Francisco

Jul 16, 2024 David D Dubai, United Arab Emirates

This was our first time at the Omni San Francisco. Our experience started with a warm welcome, authentic smiles and willingness to go the extra mile. The hotel is elegantly designed right down to a warm and welcoming reception area with extremely attentive front desk staff and the provision of Coffee and Tea every morning and refreshing flavoured… Read more
This was our first time at the Omni San Francisco. Our experience started with a warm welcome, authentic smiles and willingness to go the extra mile. The hotel is elegantly designed right down to a warm and welcoming reception area with extremely attentive front desk staff and the provision of Coffee and Tea every morning and refreshing flavoured water throughout the day at the reception area. They also provide free bottled water as and when required. I am new to the Omni Select loyalty program. We stayed in a room arranged by my son in law to celebrate our 30th anniversary. He liaised with Jasmine Webb the Loyalty Ambassador who did an incredible and amazing job with making our stay special and memorable and got this we are extremely grateful. Using this experience as a reference we will the loyalty program a 10/10. We are foreigners visiting the US on holiday and have lived in and visited top hotel chains in approximately 20 countries. I am pleased to recognise and recommend the Omni hotel group and loyalty program for its outstanding hospitality and customer service and proud to say that because of my experience at Omni San Francisco, I have chosen to become a member of the Select Guest loyalty program and am on my way to becoming a loyal supporter of the brand. Read less
Image of the Tripadvisor rating A hidden gem in San Francisco

Jul 16, 2024 TWD-rsville Roseville, California

We had a weekend event near the financial district, and looked for the usual places (other chain hotels), but decided to try Omni. Arrived with no expectations, and were pleasantly surprised. This hotel is beautiful, the staff are attentive and superb. This really made our stay more enjoyable. The rooms are not too large, not too small— just… Read more
We had a weekend event near the financial district, and looked for the usual places (other chain hotels), but decided to try Omni. Arrived with no expectations, and were pleasantly surprised. This hotel is beautiful, the staff are attentive and superb. This really made our stay more enjoyable. The rooms are not too large, not too small— just right. Compared to other hotels in this class, Omni really stands above them. Looking forward to our return. Read less