Hotel Zetta

So Ma District, San Francisco

Virgin rating

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

  • Book by 12 June 2024  to receive up to 35% off plus a complimentary daily breakfast with stays between 23 Apr '24– 31 Mar '25. Terms and conditions apply. Blackout Dates apply. Applies to certain room types.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (948)
  • Very good (388)
  • Average (157)
  • Poor (62)
  • Terrible (62)
Image of the Tripadvisor rating Thanks Rico!

May 24, 2024 Lyn N

Rico was so helpful and kind and forward thinking. Thanks rico for not only being down to earth but checking me in early & UPGRADING me to a deluxe king room for the same price as a standard. And he also reccomended me an amazing restaurant! You gotta stay here its f**king amazing.
Image of the Tripadvisor rating Wonderful Hotel and amazing staff

May 22, 2024 Road12023427026

The staff was very welcoming and accommodating. Natalie and Jasmine These two ladies were incredibly amazing! We were treated with excellent hospitality. I enjoyed my conversations with them. Parking was a bit more than I expected good thing there is a self-parking garage nearby just 3-5 minutes away from the hotel. Overall our stay was amazing!… Read more
The staff was very welcoming and accommodating. Natalie and Jasmine These two ladies were incredibly amazing! We were treated with excellent hospitality. I enjoyed my conversations with them. Parking was a bit more than I expected good thing there is a self-parking garage nearby just 3-5 minutes away from the hotel. Overall our stay was amazing! We enjoyed the playroom on the second floor it is free! You're not gonna board in this hotel! We're surely coming back! Read less
Image of the Tripadvisor rating Fantastic! Get the Suite!

May 14, 2024 Road610034

They went above and beyond to make our experience amazing! Rico was the star of the show! He added a special touch for a birthday. The suite was perfect—two rooms and two showers. You cannot beat it for that price in SF! Totally worth it!
Image of the Tripadvisor rating 10/10 Great location and very friendly staff

May 14, 2024 Stay49869886460

Great location and a wonderful hotel in downtown San Francisco. Walking distance to the Bart station, malls, union square, and restaurants. My husband and I stayed here to celebrate our honeymoon and to watch the Giants game. Jazmin the front desk staff made our honeymoon more special she gave us complimentary wine and upgraded our room with a… Read more
Great location and a wonderful hotel in downtown San Francisco. Walking distance to the Bart station, malls, union square, and restaurants. My husband and I stayed here to celebrate our honeymoon and to watch the Giants game. Jazmin the front desk staff made our honeymoon more special she gave us complimentary wine and upgraded our room with a view! staff were incredibly kind and very helpful. The bed is spacious, comfortable and clean. I would recommend this hotel! Read less
Image of the Tripadvisor rating Fantastic Experience!

May 12, 2024 kyledtko0

Our experience was fantastic. The location was perfect allowing us to easily stroll to destinations. What truly stood out was LA Lawrence service, at the desk; she greeted us warmly from the very beginning. The room was clean, spacious. Also boasted a modern decor that added to our overall enjoyment.