Hotel Zetta

So Ma District, San Francisco

Virgin rating

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (966)
  • Very good (394)
  • Average (166)
  • Poor (66)
  • Terrible (67)
Image of the Tripadvisor rating Rude front desk

Sep 1, 2024 rburnette2024

Love this cute little place. Have stayed so many times. The rooms are cute and clean. The front lobby is fun. Bar was not open during my stay. Woman at front desk was EXTREMELY rude!
Image of the Tripadvisor rating Very kid friendly establishment

Aug 30, 2024 amygummerus Redding, California

We were in town for Dr appointments. The hotel was amazing at helping my son take his mind off the appointment. The second floor (game floor) was a hit! I’m
Image of the Tripadvisor rating Good for the price

Aug 26, 2024 Ken B New York City, New York

This is a no frills hotel. The pics on the website make it look fabulous. It is not fabulous at all, but it is clean, and my room was large and everything worked. A great option given the reasonable rates.
Image of the Tripadvisor rating Charges hidden fees

Aug 26, 2024 jk24ntn

Check-in incidental deposit is used towards a mandatory amenity fee which was not explained by the hotel staff and not shown when booking this hotel online.
Image of the Tripadvisor rating Beware mandatory fees will be charged

Aug 24, 2024 harrissadiq San Francisco, California

I was charged an additional mandatory fee of $35 per night that I wasn’t informed about during check-in. If I had known, I would have made use of the services included. Instead, I ended up paying an extra $150 for nothing, as I stayed for 4 nights. Very disappointing to have unexpected fees with no clear communication