Hotel Zetta

So Ma District, San Francisco

Virgin rating

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (959)
  • Very good (390)
  • Average (163)
  • Poor (64)
  • Terrible (65)
Image of the Tripadvisor rating Great location and experience

Jul 25, 2024 mor3allison90

This is our first trip to San Francisco with my family. At first, our room was smaller than I expected, but Jazmin saved us all. She's so amazing. She gave us a complimentary upgrade to two queen beds! All the staff were great and very friendly. I highly recommend this hotel's great location and friendly staff and I am staying here again.
Image of the Tripadvisor rating A gem in SF!

Jul 21, 2024 mgruberlms

This is a gem of a find in San Francisco. Rico gave excellent dinner recommendations and the entire staff was kind and helpful beyond measure. You won’t be disappointed! I only gave the rooms a four because they weren’t always consistent with cleaning the rooms with the tags and sometimes you may need to request it. Other than that, everything was… Read more
This is a gem of a find in San Francisco. Rico gave excellent dinner recommendations and the entire staff was kind and helpful beyond measure. You won’t be disappointed! I only gave the rooms a four because they weren’t always consistent with cleaning the rooms with the tags and sometimes you may need to request it. Other than that, everything was absolutely lovely. Read less
Image of the Tripadvisor rating It's not cheap... Hidden costs

Jul 21, 2024 Fafy B Province of Genoa, Italy

No One told us about the amenity fees , they are not shown well and are a shadow cost,you ask for the Visa during the check in only for insurance and then hours later the check out send an invoice, during the check out the receptionist said only : it's all ok; It means that i have not to pay anything more
Image of the Tripadvisor rating Rico is the Man

Jul 20, 2024 Krubel A

My guy rico is the freaking GOAT fr. Made sure me and my dukes was good and even gave us a complimentary wine!! Rico God bless u brother!! Hotel is clean and spacious, bathroom looks nice… will definitely come back. Precciate you Rico u the man!!!!
Image of the Tripadvisor rating Awesome

Jul 20, 2024 Boon Ting L

The hotel room was clean, nice during my one week stay and spacious. The lobby is also look nice and the bar is available at the lobby side where people can have some drinks while chilling there. The additional thing was the receptionist La Lopez is very friendly 😄