Hotel Zetta

So Ma District, San Francisco

Virgin rating

Superior Room
Superior Room
Double Double Deluxe Room
Games Room
Superior Room
Superior Room
Double Double Deluxe Room
Games Room

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (934)
  • Very good (387)
  • Average (157)
  • Poor (61)
  • Terrible (62)
Image of the Tripadvisor rating Front desk-staff unfriendly and rude. Hospitality horrible.

Mar 29, 2024 Daydream439350

Would never book this hotel again. Overall stay was unpleasant and regret booking this hotel. The front desk staff was rude, unhelpful. Many hotels to choose from online— with much better hospitality.
Image of the Tripadvisor rating Lied to, unhelpful staff, paid for a room I didn't get

Mar 23, 2024 S7273VTadam Seattle, Washington

No room available for me almost 24 hours after my check in time. Never received the room I paid for and reserved 6 months in advance. Staff was rude and helpful. Never did anything to make it right. Would give 0 stars if I could.
Image of the Tripadvisor rating Over charge once you arrive.

Mar 18, 2024 jpatton596

Once you arrive they charge $100 per night deposit up front. As well there is a mandatory $35 a day “amenities” charge to use the sad excuse for a game room and one scooter if available. In addition parking was $75 a day a vehicle weren't even kept on site. Felt like a money grab from the second I arrived.
Image of the Tripadvisor rating Faboulas stay at the Zetta

Mar 17, 2024 Joesph W Emerald Hills, United States

Wonderful stay at the Zetta Hotel.. A v ery quaint SF Boutique Hotel. Easy to get to and has valet parking if needed. Easy access from the Bart Powel St. station.. I recommend reserving a Delux King Room---330 - 350 Sq. Feet. Good size. There are some rooms with a view of the SF Mint. Great Restaurant--The Cavalier!!!! The folks at the Hotel… Read more
Wonderful stay at the Zetta Hotel.. A v ery quaint SF Boutique Hotel. Easy to get to and has valet parking if needed. Easy access from the Bart Powel St. station.. I recommend reserving a Delux King Room---330 - 350 Sq. Feet. Good size. There are some rooms with a view of the SF Mint. Great Restaurant--The Cavalier!!!! The folks at the Hotel and the Resaurant are very professional and very friendly. Read less
Image of the Tripadvisor rating Modern hotel w/ good vibes

Mar 14, 2024 Nick K

I thoroughly enjoyed my stay at this modern hotel. It offered a refreshing ambiance with excellent amenities. The standout was definitely the host, Jazmin, whose exceptional service enhanced my experience. As a business traveler, I appreciated the convenience and comfort provided by this establishment. I highly recommend it for anyone looking for… Read more
I thoroughly enjoyed my stay at this modern hotel. It offered a refreshing ambiance with excellent amenities. The standout was definitely the host, Jazmin, whose exceptional service enhanced my experience. As a business traveler, I appreciated the convenience and comfort provided by this establishment. I highly recommend it for anyone looking for a stylish and accommodating place to stay. Read less