Hotel Zetta

So Ma District, San Francisco

Virgin rating

Superior Room
Superior Room
Double Double Deluxe Room
Games Room
Superior Room
Superior Room
Double Double Deluxe Room
Games Room

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

  • Booking Bonus: Receive up to 30% off the accommodation cost when staying between 1 Sep–31 Mar '24 when staying 2 nights or more. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. 

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (915)
  • Very good (383)
  • Average (156)
  • Poor (60)
  • Terrible (61)
Image of the Tripadvisor rating Wonderful stay at Hotel Zetta

Nov 30, 2023 c696SN

Very clean and chic hotel. We love the Christmas decoration that they have. La Lawrence checked us in and it was a quick process. She is very kind and helpful. They also have bicycles and scooters which is part of the gaf. Overall it was a great lovely stay!
Image of the Tripadvisor rating Convenient

Nov 25, 2023 edwinespinoza198

Very convenient this is the place I will stay from now on when I am in san Fransico everything is minutes away staff was friendly valet service is excellent fast rooms are clean and the art is unique.
Image of the Tripadvisor rating Quick stay, but worth the visit

Nov 20, 2023 Yoshiko A Baltimore, Maryland, United States

Was in and out for a work event which I also held at the hotel's restaurant. The whole team was kind, friendly and helpful - front office, housekeeping and catering! My event was a total success even with APEC in town. Thank you!
Image of the Tripadvisor rating Nice but can be pricey

Nov 14, 2023 JenIsTrippin Los Angeles, California

Hotel Zetta is great, and if and when it's a business trip and your company is paying for it even better. But for almost $700/night that I had to pay out of my own pocket for a 24 hour trip to San Francisco (last Saturday night)...I'll be honest, I've definitely seen and experienced better for that amount of $. I used to live in San Francisco for… Read more
Hotel Zetta is great, and if and when it's a business trip and your company is paying for it even better. But for almost $700/night that I had to pay out of my own pocket for a 24 hour trip to San Francisco (last Saturday night)...I'll be honest, I've definitely seen and experienced better for that amount of $. I used to live in San Francisco for many years, so going back I'm reminded of how eerie downtown is in general. Hotel Zetta is a decent respite from it all, but still interesting vibes. Luxury hotel prices but don't go in with luxury expectations. Given the safety issues of the surrounding area (I'm assuming the reason why,) you have to get buzzed in to even enter the front door, and don't expect a valet or door guy. Check-in was pretty straightforward. I was feeling really ill when I arrived, and the front desk attendant (her name was La Lawrence) was kind enough to work in early check-in...at the cost of $65. Ouch. Also ouch- all the additional fees/charges at check-out (see photo). No fault of Zetta specifically as this is a SF thing apparently, but man it's starting to feel like Vegas... My room was clean, comfortable. They do offer room service from the adjacent Cavalier restaurant. Also a long list of basic items should you need...you just have to be sure to call what you need in. Overall a comfortable stay but be prepared to lower expectations for the $$$ you'll pay...but such is price you pay for a San Francisco visit these days I suppose. Read less
Image of the Tripadvisor rating Cute Hotel near Chase Center

Nov 10, 2023 Tracy S Livermore, California

Nice overnight stay for a concert at Chase Center. Room was spacious and clean. Lobby has an eclectic vibe. Friendly staff. Security guard on site and room key required for elevators. Be aware of $35 guest amenities fee and $55 parking.