Bijou

Union Square, San Francisco

Virgin rating

The hotel

Just minutes from Union Square and the Downtown district’s endless shopping and dining options, this remodelled historic hotel is in a busy city spot. It's great for getting your sightseeing fix and, of course a bit of retail therapy. When you feel the need to escape it all, head to the elegant lounge bar for a cocktail or a craft beer — and maybe a tasty seafood dinner.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in San Francisco’s downtown and financial district, on the corner of Eddy and Mason Streets. Just moments from Union Square’s attractions, including the Westfield Shopping Center.

Hotel information

65 rooms. All with HDTV, WiFi, telephone, iron and board, and safe. Standard Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximim 4 adults. Please note that rooms have a fan, no air-conditioning. 

Gibson restaurant and bar (open for dinner and drinks, Tue–Sat). Welcome glass of wine at check in. In-room spa services. Dry cleaning*. Room service*. Complimentary WiFi. Parking*

This hotel has a resort fee of $29.11 plus tax per room, per day (payable locally, subject to change)

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating

Traveller rating

  • Excellent (1)
  • Very good (0)
  • Average (1)
  • Poor (1)
  • Terrible (1)
Image of the Tripadvisor rating Unsafe area

Aug 12, 2023 MrsDD24 Telford, United Kingdom

Rooms were nice. But my main concern was the area. I was travelling with two teenagers and they felt frightened by the group who congregated opposite the hotel shouting and screaming and obviously on drugs. When we left there was a homeless man lying on the floor by the entrance. I know there is a big homeless issue in the city which is not this… Read more
Rooms were nice. But my main concern was the area. I was travelling with two teenagers and they felt frightened by the group who congregated opposite the hotel shouting and screaming and obviously on drugs. When we left there was a homeless man lying on the floor by the entrance. I know there is a big homeless issue in the city which is not this hotels fault, but we did need feel safe. Read less
Image of the Tripadvisor rating Can’t recommend because of area

May 20, 2023 dcdelta Severna Park, Maryland

Room was compact and clean. The staff was great. Two issues: 1. The area is very noisy all hours and felt unsafe with rampant illegal drug use. 2. Doesn’t seem to be full time security which this hotel absolutely needs given the location. Someone tried to enter my room midnight one night
Image of the Tripadvisor rating Do not stay

May 17, 2023 timmH5692EV

Extremely loud room—people screaming outside and loud music. No earplugs. Tried to shorten my reservation and got ghosted by support. Ended up staying elsewhere and unable to get a refund. Support copied and pasted responses. WiFi in the room is also bad. Do not recommend
Image of the Tripadvisor rating New ownership - great experience

Apr 29, 2023 adg2020

This hotel has been under new ownership for about a month now, and I’ve been very pleased with the experience. Rooms are clean and well-equipped (iron and board, blackout curtains, shampoo/conditioner/soap are Davine’s) - no perceptible difference between it and a Hilton. Lobby is nicely designed, location excellent. Yes it’s near Union Square,… Read more
This hotel has been under new ownership for about a month now, and I’ve been very pleased with the experience. Rooms are clean and well-equipped (iron and board, blackout curtains, shampoo/conditioner/soap are Davine’s) - no perceptible difference between it and a Hilton. Lobby is nicely designed, location excellent. Yes it’s near Union Square, so there is street noise and people living on the street - that comes with the neighborhood - but the room even has a sound machine for light sleepers. Entry to hotel and room are by code, as there isn’t always someone at the front desk - but often there is. Would definitely stay here again. Read less