Grand Hyatt San Francisco

Union Square, San Francisco

Virgin rating

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: 100% non smoking hotel.

Please note:  Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2999)
  • Very good (2147)
  • Average (761)
  • Poor (280)
  • Terrible (214)
Image of the Tripadvisor rating Grand Hyatt Union Square - great place to stay downtown.

Aug 15, 2022 carolstahmer75 Santa Barbara, California

Accommodating staff, rooms updated and very clean. Great views - suggest 14th floor or higher - we were 17th floor and had view of part of financial area, Chinatown, Coit Tower and even some some bay between San Francisco and Oakland/Berkeley. Beds were comfortable and pillows nice. Can’t say anything negative!!
Image of the Tripadvisor rating Dingy, Worn Hotel rooms

Aug 15, 2022 ctjameslcsw San Diego, California

Hotel staff were very accommodating and location was in walking distance to many areas such as shopping and restaurants, however the hotel room was dirty, dingy, with broken fixtures, stains in the bath grout, poorly operating fixtures. This hotel in no way is 4 stars.
Image of the Tripadvisor rating Fantastic Hotel like No Other!

Aug 15, 2022 johnnymA2016DE Plantation, Florida

This hotel exceeded my expectations. This is is the best hotel I have stayed in in years. This is one of the few hotels that sends you an email before the start of your trip to welcome you to their hotel and to say that if there is anything they can do to make your hotel experience with them excellent to let them know. This is before even starting… Read more
This hotel exceeded my expectations. This is is the best hotel I have stayed in in years. This is one of the few hotels that sends you an email before the start of your trip to welcome you to their hotel and to say that if there is anything they can do to make your hotel experience with them excellent to let them know. This is before even starting your trip. All the departments provided great service: the front desk, concierge, bellhops, operator, house keeping, etc. The location was perfect and close to everything that we wanted to do. The rooms were very comfortable and inviting. Hands down great hotel!! I would definitely stay here again! Read less
Image of the Tripadvisor rating Grand Hyatt Club Lounge

Aug 12, 2022 RmdGolfers Richmond, Canada

Stayed at the Grand Hyatt Aug 4-7 on 33rd floor - room 3302 with city view and club lounge access. The club lounge is on the 32nd floor with gorgeous views of the city, Coit Tower and San Francisco Bay in the distance. Nice breakfast - 2 hot items - eggs and potatoes, plus oatmeal, toast/bagels, cereal, fruit and pastries. Really nice. … Read more
Stayed at the Grand Hyatt Aug 4-7 on 33rd floor - room 3302 with city view and club lounge access. The club lounge is on the 32nd floor with gorgeous views of the city, Coit Tower and San Francisco Bay in the distance. Nice breakfast - 2 hot items - eggs and potatoes, plus oatmeal, toast/bagels, cereal, fruit and pastries. Really nice. Afternoon snacks, hot food choices and evening was cookies. A nice addition to our stay. The room was standard size with 2 beds. Floor to ceiling windows give a beautiful view. There's an electronically controlled window shade, with the buttons right beside the bed. There's a minifridge, coffee maker, safe and good sized TV. Bathroom is nice with good counter space and the shampoo, conditioner, lotion and body wash are really nice. The room feels luxurious and comfortable. Location is good, felt safe and just a block from Powell, where the cable car runs. Close to shopping. Staff were attentive and helpful. We had one meal in the OneUp restaurant and it was good. We recommend Muir Woods and bike ride tour over the Golden Gate Bridge with Blazing Saddles. Both awesome experiences! Really enjoyed our stay here and would stay here again. Read less
Image of the Tripadvisor rating Great Location, Staff and Cleaning Could Improve

Aug 9, 2022 ScottD9191 Toronto, Canada

Great location close to all the action and places you would want to visit. We had the executive suite and was a nice layout with 2 bathrooms and great view of the city. The room didn't seem like it was cleaned very well with dirt and crumbs on the floor. The hotel does have a lot of elevator noise you can hear from the room but with the air… Read more
Great location close to all the action and places you would want to visit. We had the executive suite and was a nice layout with 2 bathrooms and great view of the city. The room didn't seem like it was cleaned very well with dirt and crumbs on the floor. The hotel does have a lot of elevator noise you can hear from the room but with the air conditioning on it didn't bother us. We had breakfast buffet included in our stay in the hotel and that was a decent breakfast but seemed very expensive if not included in your package. Good hotel that did the job but I would probably try a different hotel location next time in town. Read less