Hilton San Francisco Union Square

Union Square, San Francisco

Virgin rating

Cityscape Lounge
Standard Room
Lobby Bar
Cityscape Lounge
Standard Room
Lobby Bar

The hotel

At one of the best addresses in San Francisco you’ll have Union Square’s boutiques, big-brand shops, and dining and nightlife almost on the doorstep. The Hilton is a big hotel with great service and a sociable buzz in the lobby, bar and coffee shop. The views are pretty spectacular here too — head up to the 16th floor for some chill out time at the pool deck or go even higher up, all the way to the 46th floor Cityscape lounge.

Amenities

  • Bar
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s Theater District, this hotel is just 2 blocks from the famous cable cars, and a stroll from Moscone Center and the Westfield shopping mall. It’s also just half a mile from Chinatown and Nob Hill, and near Muni and BART transport connections for easy sightseeing. Transfer time from San Francisco International Airport: 30 minutes.

Hotel information

All rooms offer air-conditioning, 37” HDTV with cable channels and on-demand films, alarm radio, WiFi*, telephone, tea/coffee-making facilities, mini-fridge, safe, hairdryer, and iron and board. Standard Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are larger and have either 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.

Skyline View Rooms have unobstructed skyline views from the 20th floor or higher, complimentary WiFi, grab and go breakfast (for up to 2 people), and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Balcony Skyline View Rooms have a balcony with 2 chairs and a table, skyline views from the 26th floor or higher, complimentary WiFi, grab and go breakfast (for up to 2 people), and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

Herb ‘N Kitchen (all-day menu including breakfast pastries and coffee, takeaway options, and gourmet marketplace). Poached (buffet breakfast). Urban Tavern (gastropub menu and local drinks, seasonal dinners). Lobby Bar (local and craft beers). Room service in a bag from Herb ‘N Kitchen*. Cityscape lounge (on 46th floor). Pool deck (on 16th floor, with heated outdoor pool and hot tub). Fitness centre. Small gift shop with newsstand. Concierge. Laundry/valet service*. ATM. Self-parking $66.12, valet parking $79.80, including tax, per night (payable locally, subject to change). A Tesla electric charging station is available*.

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Wifi - $25 credit for either the restaurant, Herb n Kitchen (grab and go/takeaway) or either of the bars/lounges -  $25 coupon for sightseeing tours.

Please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1369)
  • Very good (1636)
  • Average (1068)
  • Poor (448)
  • Terrible (268)
Image of the Tripadvisor rating Good hotel overall, just not the best neighborhood

Nov 28, 2023 Python574 Mount Juliet, Tennessee

This seems to be the go-to hotel for our San Francisco conferences so we've stayed here a few times and have another stay coming up next year. I'll get this out of the way first: it's not in the best area since the Tenderloin is right there. It's really a shame since Union Square is also really close and there are some nice restaurants nearby as… Read more
This seems to be the go-to hotel for our San Francisco conferences so we've stayed here a few times and have another stay coming up next year. I'll get this out of the way first: it's not in the best area since the Tenderloin is right there. It's really a shame since Union Square is also really close and there are some nice restaurants nearby as well and we have always felt safe in the hotel. That being said, it's a pretty good hotel overall. The service has been good each time we've stayed here and our room and the hotel overall has been clean. The bathroom is small, but has very good water pressure, so that really makes up for the size. Parking is crazy expensive ($75/night), so I'd avoid parking here if you can avoid it. The breakfast buffet is also very expensive (~$50/person), so we skipped that, but they have a great selection of pastries and coffee in the lobby, so that made for a good quick breakfast for us. It's a clean hotel with good service and a solid place for a conference. It unfortunately has the Tenderloin as a neighbor, but that's why we use Uber to get around. Read less
Image of the Tripadvisor rating A great stay!

Nov 26, 2023 nzajt Auckland Central, New Zealand

I stayed here for two nights on my own. I was a little apprehensive about how safe I would feel near the hotel but it was fine (as per other reviews, I always turned right when leaving the hotel lobby and had no issues, even on my own). I had a lovely room on the 32nd floor with great views (including the Golden Gate Bridge in the background). … Read more
I stayed here for two nights on my own. I was a little apprehensive about how safe I would feel near the hotel but it was fine (as per other reviews, I always turned right when leaving the hotel lobby and had no issues, even on my own). I had a lovely room on the 32nd floor with great views (including the Golden Gate Bridge in the background). The bed was good and the bathroom was fine. As a Hilton Honors gold member I received complimentary bottles of water which were appreciated. I enjoyed a drink at the bar on the 46th floor which had the most amazing views! All of the staff were very helpful and obliging. I would recommend to others. Read less
Image of the Tripadvisor rating Unhappy

Nov 16, 2023 LeenaMitc New York City, New York

The best thing about the Hilton Union Square is the location. I stayed in Tower, 1br corner suite on the 8th floor. The room was small in my opinion, dated and poorly lit. The bathroom could use an upgrade and needed to be cleaned better (shower walls and floors) The hotel is overpriced for the quality.
Image of the Tripadvisor rating Basic rooms but fine for my needs

Nov 13, 2023 Elizabeth F Edinburgh, United Kingdom

Booked this through BA along with my flight, although I have a Hilton honours account. Check in was fine with Rawad, received a room on the 19th floor, not really any views but lovely big windows showing lots of light as the room was drab! All the furniture was dark brown, old, doors not closing, chips etc ! No water included, no housecoats or… Read more
Booked this through BA along with my flight, although I have a Hilton honours account. Check in was fine with Rawad, received a room on the 19th floor, not really any views but lovely big windows showing lots of light as the room was drab! All the furniture was dark brown, old, doors not closing, chips etc ! No water included, no housecoats or slippers, no glass in the bathroom, very basic. Have to say the bed was amazing as was the bedding. The bathroom dark brown also, no hooks to hang towels ? Although plenty of towels ! The hotel itself had a business centre, a fabulous deli that sold coffee/tea, breakfast rolls, salads etc, in fact all you need ! Even sold bottles of wine and beer. I was amazed when I saw a machine selling small bottles of champagne ! It was fine for my 6 nights, as I was out all day, nothing special but that’s not to say they probably have much nicer rooms but I was unlucky, even being a Hilton Honours member ! Read less
Image of the Tripadvisor rating Good stay

Oct 24, 2023 Laurammca

Nice, large clean room and loved the sky bar. Gym was good. We were on the 9th floor but could still hear a lot of traffic / street noise so didn’t have the best sleep unfortunately. Coffees from the shop in the lobby were super expensive but delicious.