The Marker Hotel - Union Square

Union Square, San Francisco

Virgin rating

The hotel

Put yourself slap-bang in the middle of some of San Francisco’s most fashionable theatres, restaurants, and sights. The boutique Marker Hotel is a great base — and its energy matches its setting. It was built in 1910 but you can still see its ‘Beaux Arts’ beauty in the lobby’s floor-to-ceiling fireplace and grand marble staircase. The hotel’s anything but olde-worlde though, with little touches like WiFi, a Hydration Station providing fruit and herb infused water on tap, and a social wine hour each evening.

Amenities

  • Bicycle Rental
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking

Where is it

In the Lower Nob Hill area of San Francisco, near Union Square’s shopping, the theatre district, museums, and endless dining. The hotel is also close to the Financial District and Moscone Convention Center. Transfer time from San Francisco International airport: 15 minutes.

Hotel information

201 rooms and suites on 7 floors. All with flat-screen LCD TV with on-demand movies, WiFi access*, iHome alarm clock radio, telephone, honour bar* (stocked with gourmet and organic treats), safe, hairdryer, bathrobes, iron and board. In-room Yoga & Wellness Kits available (on request, subject to availability). Queen Rooms have 1 king-size or 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suites feature a living room and bedroom with 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 4 adults.

BDK Restaurant and Bar (American classics and cocktails, weekday breakfast, weekend brunch, and daily dinner). Complimentary morning tea and coffee (in lobby Living Room, 5:00-10:00am). Wine O’Clock (complimentary evening wine reception in lobby Living Room, 5:00-6:00pm). Hydration Station (fruit and herb infused water). 24-hour room service*. In-room spa services*. Steam room. Whirlpool. 24-hour fitness centre. Bicycles (subject to availability). Concierge. Complimentary WiFi. Valet parking $58, $64 for SUVs, plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Daily evening wine hour - Coffee and tea daily - Bike rentals - Standard WiFi in guest rooms - Fitness room access - Yoga mats/fitness kit - Newspapers in lobby - Local and long distance phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1879)
  • Very good (1163)
  • Average (416)
  • Poor (167)
  • Terrible (129)
Image of the Tripadvisor rating Beds are terrible!!!

Aug 15, 2022 nm2vlouwfh

Friendly staff but showers dont drain well and the beds ooooh lord! Horrible experience with the beds. they were lumpy and just very uncomfortable. i got 2 rooms and all 4 beds were the same. no one in our group had a good night sleep.
Image of the Tripadvisor rating Terrible

Aug 11, 2022 Gregdak

Unacceptable service for a charge of ~400$/night. The cooling machine didn't work in the hotel and the room was a sauna with no way to open the windows.. Hotel's comment was that..: this can happen to machines.. For breakfast we had to search in nearby restaurants.. Very unpleasant experience..
Image of the Tripadvisor rating Additional fees for amenities that don't exist, gross carpet, and no coffee.

Aug 10, 2022 grahamwY6018MZ

The rooms at this hotel are ok, but the carpet is old and dirty. There is no coffee in the rooms, and you'd have to purchase it for $5 at the restaurant. The place is happy to charge $30/day for amenities, but I stayed for 8 nights and my room was cleaned once and aside from wifi and a fitness room there was nothing. There are plenty of better… Read more
The rooms at this hotel are ok, but the carpet is old and dirty. There is no coffee in the rooms, and you'd have to purchase it for $5 at the restaurant. The place is happy to charge $30/day for amenities, but I stayed for 8 nights and my room was cleaned once and aside from wifi and a fitness room there was nothing. There are plenty of better options in San Francisco, with cleaner/nicer rooms at a much better price point. I would definitely recommend staying elsewhere. Read less
Image of the Tripadvisor rating Interconnecting room request completely ignored

Aug 9, 2022 yg9afxa3h6

We requested and reconfirmed interconnecting rooms to accommodate our family but upon check in the rooms we’d been allocated were two floors apart! We had to fight for ten minutes just to get offered rooms next to each other, exhausted and jet lagged with kids in tow. Anyone can walk in off the street and access the bedroom levels so this still… Read more
We requested and reconfirmed interconnecting rooms to accommodate our family but upon check in the rooms we’d been allocated were two floors apart! We had to fight for ten minutes just to get offered rooms next to each other, exhausted and jet lagged with kids in tow. Anyone can walk in off the street and access the bedroom levels so this still felt unsafe and was very inconvenient. We expected much better customer service than this in a quality hotel. The hotel is in a central location which is great during the day but overnight it’s very noisy, the windows aren’t double glazed and are also seriously filthy so you can hardly see out. Read less
Image of the Tripadvisor rating Great

Aug 9, 2022 Ellsworth91

Friendly staff, easy check-in and departure. Comfy and quiet and within walking distance of whatever you might need, including Walgreens, a small grocery/bodega and some good breakfast/coffee spots. Very nice.