Westin St Francis

Union Square, San Francisco

Virgin rating

The hotel

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to modern, residential-style rooms with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not pay a visit to the elegant Clock Bar, whose menu changes with the seasons, inspired by a different historical era each time.

Amenities

  • Babysitting service
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 31 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Traditional Rooms with 1 king-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

St Francis Health Club with Westin WORKOUT Facility. Westin Kids' Club™. Babysitting referrals*. WiFi in  Café Rito/lobby*. 24-hour front desk.  Room service*(6 am-11 am)_. Valet parking $70 per night plus tax and self-parking is available nearby (both payable locally, subject to change).

Oak Room (open for breakfast). ENO Wine Bar (casual restaurant and wine bar, open Thurs - Sat). Cafe Rito (Italian restaurant, open for breakfast, lunch, and dinner). Chateau Montelena Tasting Room (wine tasting). Clock Bar (open 4.00pm - midnight daily).

This hotel has a resort fee of $26 plus tax per room, per day (payable locally, subject to change)

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is a smoke-free environment.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (496)
  • Very good (262)
  • Average (103)
  • Poor (87)
  • Terrible (114)
Image of the Tripadvisor rating Tradition at the Westin

Dec 1, 2023 Barnes T

Every year the first weekend of December, my wife and I stay at the Westin St. Francis on Union Square. There is no better way to start off the Christmas season, then to look out your window of this historic, yet modernized hotel, and watch the ice skaters down in Union Square and the Christmas lights in the windows of Macy’s across the street.… Read more
Every year the first weekend of December, my wife and I stay at the Westin St. Francis on Union Square. There is no better way to start off the Christmas season, then to look out your window of this historic, yet modernized hotel, and watch the ice skaters down in Union Square and the Christmas lights in the windows of Macy’s across the street. The hotel is luxurious, the location is amazing and the service is impeccable. Azucena and Carly at the front desk greeted us with warm smiles in Santa hats Smiles And made us feel completely welcome and excited to be here. Jeff at the concierge desk went above and beyond to give us information about the local area fun things to do and places to go. The hotel is decorated brightly in the spirit of the holidays and warms your heart to just walk through the lobby. I can’t recommend this hotel enough especially during the Christmas season. Read less
Image of the Tripadvisor rating Excellent concierge Services

Nov 28, 2023 Romi R Fullerton, California

Jeff Aquino is the best Westin has. His service was top notch and made us feel like family instead of just another guest. 10 star service!! Jeff made sure we were comfortable, checked in on us multiple times and made sure our stay was too class. Excellent service and made Westin look good. Best representation of this hotel.
Image of the Tripadvisor rating Room disappointment

Nov 28, 2023 Eric G

What started off as a disappointment was turned into a very pleasant surprise with the help and assistance of the Concierge Jeff Aquino and the Manager Emily. Jeff was there to make sure that we were taken care of and if he couldn't help then he directed us to Emily. They were great and we will probably visit again because of them.
Image of the Tripadvisor rating Great Stay

Nov 27, 2023 Sparky787Driver San Juan Capistrano, California

Fantastic hotel with excellent amenities and top notch service. From check in, (thank you Ms. Kellner), to the outstanding concierge, (Jeff Aquino), I couldn't have been happier. Large comfortable room in the tower with an outstanding view of Union Square with its Christmas tree and skating rink. Walked all over town and even at night, felt… Read more
Fantastic hotel with excellent amenities and top notch service. From check in, (thank you Ms. Kellner), to the outstanding concierge, (Jeff Aquino), I couldn't have been happier. Large comfortable room in the tower with an outstanding view of Union Square with its Christmas tree and skating rink. Walked all over town and even at night, felt completely safe and had a wonderful stay. Thanks for making my 30 day stay so effortless and I'll be back for sure. Read less
Image of the Tripadvisor rating 5 Star Customer Service

Nov 26, 2023 Seaside46216284404

It was a pleasure for me to spend my Thanksgiving holiday at this historic and beautiful hotel. All the employees with whom I engaged were extremely friendly and helpful. In particular, Jeff Aquino, at the Concierge desk, and Amulfo, in bell service, gave me 5 star customer satisfaction. Thank you for making my weekend stay so pleasant. ~~Karen… Read more
It was a pleasure for me to spend my Thanksgiving holiday at this historic and beautiful hotel. All the employees with whom I engaged were extremely friendly and helpful. In particular, Jeff Aquino, at the Concierge desk, and Amulfo, in bell service, gave me 5 star customer satisfaction. Thank you for making my weekend stay so pleasant. ~~Karen Read less