Westin St Francis

Union Square, San Francisco

Virgin rating

Traditional Room
Clock Bar
Bourbon Steak
Bourbon Steak
Traditional King Room
Traditional King Room
Traditional Room
Clock Bar
Bourbon Steak
Bourbon Steak
Traditional King Room
Traditional King Room

The hotel

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to modern, residential-style rooms with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not pay a visit to the elegant Clock Bar, whose menu changes with the seasons, inspired by a different historical era each time.

Amenities

  • Babysitting service
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 31 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Traditional Rooms with 1 king-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

St Francis Health Club with Westin WORKOUT Facility. Westin Kids' Club™. Babysitting referrals*. WiFi in  Café Rito/lobby*. 24-hour front desk.  Room service*(6 am-11 am)_. Valet parking $70 per night plus tax and self-parking is available nearby (both payable locally, subject to change).

Oak Room (open for breakfast). ENO Wine Bar (casual restaurant and wine bar, open Thurs - Sat). Cafe Rito (Italian restaurant, open for breakfast, lunch, and dinner). Chateau Montelena Tasting Room (wine tasting). Clock Bar (open 4.00pm - midnight daily).

This hotel has a resort fee of $26 plus tax per room, per day (payable locally, subject to change)

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is a smoke-free environment.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (564)
  • Very good (280)
  • Average (110)
  • Poor (91)
  • Terrible (120)
Image of the Tripadvisor rating Broken elevators and bad experience

Sep 13, 2024 Cliff D

I'm a Bonvoy Elite Platinum member who travels often to San Francisco and have been making the St. Francis my preferred spot. I had a bad experience this week and the follow up wasnt much better. Both days I was here there were only 1-2 elevators working for the main tower. This resulted in considerable waits and long lines (and not just at busy… Read more
I'm a Bonvoy Elite Platinum member who travels often to San Francisco and have been making the St. Francis my preferred spot. I had a bad experience this week and the follow up wasnt much better. Both days I was here there were only 1-2 elevators working for the main tower. This resulted in considerable waits and long lines (and not just at busy times). I consulted with the front desk and manager and let them know about the problem. The next day as I was trying to leave in the morning the elevator was malfunctioning and 5-6 of us were basically trapped on our floor as the elevator wouldnt go down and no others would come to our floor. After 15-20 minutes of waiting I ended up trekking down 24 flights of stairs with my luggage. My calves are still screaming. I called and tried to reach the manager to let them know this was unacceptable. Left my name and number but no manager called back at my request. Seems they are not sufficiently maintaining the elevators and customer service is dropping. I am unlikely to come back Read less
Image of the Tripadvisor rating Great location!

Sep 9, 2024 Kristin R

I came with my mom. Great area to stay and centrally located. Clean and safe. The concierge Jeff Aquino was amazing and very helpful! The hotel front desk clerks could be more friendly and welcoming though. Pricey food and drinks. Classy and iconic hotel. I would stay again.
Image of the Tripadvisor rating Central and friendly

Sep 8, 2024 niamhc589 Milton Keynes, United Kingdom

Very good central location to lots of sights within walking distance and also walking distance to metro/BART/trams and buses which was very handy! All staff were very friendly which added a lovely homely feel. We were given $30 credit per day to spend in the hotel on food and drink - this doesn’t go very far ($8.50 for a Gatorade & $7 for a cup of… Read more
Very good central location to lots of sights within walking distance and also walking distance to metro/BART/trams and buses which was very handy! All staff were very friendly which added a lovely homely feel. We were given $30 credit per day to spend in the hotel on food and drink - this doesn’t go very far ($8.50 for a Gatorade & $7 for a cup of breakfast tea). Beds were comfortable and I would recommend this hotel to others. Read less
Image of the Tripadvisor rating Fantastic stay at the Westin St Francis.

Sep 4, 2024 AndersonChan1 United States

Historic and stylish property in central location with excellent facilities and friendly staff. Special thanks to Azucena and Jose Luis who were very helpful. Good executive lounge which provided a quiet haven at the end of the day. Look forward to staying again.
Image of the Tripadvisor rating Unfortunate let down by Management

Sep 3, 2024 alohapeter Hawi, Hawaii

An unfortunate experience at a normally top notch hotel.I have been staying at this hotel since I was a child( I am now 70) The reason was a strike.I blame no one for the happening and actually appreciate the efforts made by management to take care of guests. Unfortunately despite efforts the experience was sub par. My complaint lies with a mere… Read more
An unfortunate experience at a normally top notch hotel.I have been staying at this hotel since I was a child( I am now 70) The reason was a strike.I blame no one for the happening and actually appreciate the efforts made by management to take care of guests. Unfortunately despite efforts the experience was sub par. My complaint lies with a mere $50 credit offered as a “sorry” for a three night stay by a gold member. Outside the only entrance were loud screaming strikers making it very uncomfortable to come and go. Again, I understand that nobody could help this but again I believe more should have been offered. In addition, housekeeping was horrible and other services were greatly curtailed. Also, upon check in , the day before the strike I should’ve been told and given the option of going somewhere else to stay. Read less