Fairmont Chicago Millennium Park

Chicago, USA

Virgin rating

Fairmont Signature Room
Columbus Tap
Deluxe Room
Columbus Tap
One Bedroom Suite
Fairmont Signature Room
Fairmont Room
Fairmont Signature Room
Columbus Tap
Deluxe Room
Columbus Tap
One Bedroom Suite
Fairmont Signature Room
Fairmont Room

The hotel

Rising gracefully above Grant and Millennium Parks, the Fairmont exudes first class elegance and the grand circular lobby sets the Fairmont's tone straight away: upscale and lavish. Located just off the lobby is The Bar, offering premium cocktails and wines and contemporary small plates. For in-house pampering, visit the tranquil and indulgent mySpa*, with private treatment rooms and baths. In addition to a wide variety of menu options, it also offers oxygen treatments, the latest in non-invasive skincare therapy. Designed to refresh and rehydrate, giving instant results and touchably soft skin. The hotel is within easy walking distance of Michigan Avenue, the Magnificent Mile and the theatre district and if you’re visiting in winter, The Fairmont is connected to the city's underground "pedway" system, where you can walk all the way to Macy's on State Street.

Amenities

  • Babysitting service
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa

Where is it

In the Loop, three blocks from Lake Michigan, a block south of the Chicago River, and two blocks north of Millennium Park and Grant Park. Transfer time from airport: 35 minutes.

Hotel information

687 rooms on 37 floors with lifts. All with air-conditioning, 50” HDTV, telephone, clock radio, iPod docking station, marble bathroom with separate soaking tub, mini-bar*, safe, Le Labo bath amenities, coffee maker, bathrobes, iron and board and hairdryer. Fairmont Rooms are 420 sq ft and have views of the city, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 1 child.

Deluxe Rooms are 420 sq ft and have views of the lake and park below, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Signature Rooms are 420 sq ft and have panoramic views of Lake Michigan or Grant and Millennium Parks from the high floor location, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suites are larger at 700 sq ft and have a separate living area, walk-in closet and views over Lake Michigan or Grant and Millennium Parks, with 1 king-size bed or 2 double beds, plus a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

THE BAR in Chicago (premium cocktails, word-class wines and contemporary small plates). Columbus Tap (fresh Midwest-focused menu with extensive beer selection). mySpa*. 24-hour fitness centre. Room service*. Babysitting service*. Laundry service*. WiFi*. Valet parking $73 plus tax, per day (payable locally, subject to change).

This hotel has a resort fee of $20 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Standard internet access - Premium internet access for Accor Live Limitless members - $5 daily food and beverage credit (valid in the Lobby Coffee Bar) - Local and long distance telephone calls - 10% local attractions discount - 10% off private transportation (please contact the concierge to reserve). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2018)
  • Very good (1228)
  • Average (545)
  • Poor (219)
  • Terrible (149)
Image of the Tripadvisor rating Outstanding Experience

Apr 23, 2024 khariso2022

My husband and I enjoyed a wonderful week at Fairmont Chicago. The view from our room was spectacular. The bed was extremely comfortable. Food and drinks were top notch. Best of all, as with any Fairmont, was the unmatched service. Everywhere we went there was a friendly hotel staff ready to greet us with a smile and provide assistance. We… Read more
My husband and I enjoyed a wonderful week at Fairmont Chicago. The view from our room was spectacular. The bed was extremely comfortable. Food and drinks were top notch. Best of all, as with any Fairmont, was the unmatched service. Everywhere we went there was a friendly hotel staff ready to greet us with a smile and provide assistance. We especially appreciated the help offered by the concierge, Gail Walker. She as ready to answer all of our questions about dining, sight seeing and getting around Chicago, which was greatly appreciated since it was our first trip to the area. Read less
Image of the Tripadvisor rating Great experience

Apr 19, 2024 Saja m

I was there for a conference. The receptionist was very welcoming and accommodating for our needs. The rooms were really nice and clean. The location was great and close to many of the attractions in chicago. Over all great experience. Highly recommend
Image of the Tripadvisor rating Great first impression of Chicago!

Apr 19, 2024 D7215AEaaronb

I stayed at the Fairmont Chicago while on a business trip. The staff were quick at check in and attentive in both the restaurant and Gold Lounge.
Image of the Tripadvisor rating Great Location - Disappointing Experience

Apr 19, 2024 Sarah G

This hotel is beautiful and in a fantastic location, however I was very disappointed with my experience overall. When I arrived, I was given the wrong type of room key for my room and couldn't get in, so I had to bring all of my luggage back downstairs to have my key replaced. The room I was provided with was a wheelchair accessible room, I am… Read more
This hotel is beautiful and in a fantastic location, however I was very disappointed with my experience overall. When I arrived, I was given the wrong type of room key for my room and couldn't get in, so I had to bring all of my luggage back downstairs to have my key replaced. The room I was provided with was a wheelchair accessible room, I am guessing because it was a very busy week in Chicago with many conventions, however I was not a fan of the way the water from the shower would spread over half of the bathroom floor. Another major issue with the shower in this room (603) is that the temperature markings for the shower are reversed - In order to get even lukewarm water you have to turn the handle all the way over to C - if you turn it to H all you get is cold water. My room also did not have any hand soap when I checked in. Did any of these issues ruin my stay? No. I am not that easily upset. But overall the experience was one I would expect from a much cheaper and lesser caliber hotel than a Fairmont, so there is certainly some room for improvement. Read less
Image of the Tripadvisor rating Worst Amex platinum fine hotel I’ve ever booked

Apr 15, 2024 lovesvacation97 Scottsdale

Booked through Amex platinum fine hotels 4/11-414. Upon checked in front desk person cold and lifeless- no greetings. I asked for upgrade availability and flat out said no without looking. Ok fine- then gave us an old room at 6th floor that has moldy toilet, shower tiles. No shower gel and tissues replaced for 3 days. Toilet paper was rough and… Read more
Booked through Amex platinum fine hotels 4/11-414. Upon checked in front desk person cold and lifeless- no greetings. I asked for upgrade availability and flat out said no without looking. Ok fine- then gave us an old room at 6th floor that has moldy toilet, shower tiles. No shower gel and tissues replaced for 3 days. Toilet paper was rough and cheap. Next day I addressed the toilet mold and front desk said I’ll take care of it and didn’t even look at the pictures I took. It seemed like he just wants to brush me off. Needless to say, it was not taken care of. We had breakfast at the hotel lobby and food was poor quality. Corned beef hash was horrible and server served the food with his thumb inside the plate next to the food! Thank goodness I had the $100 food credit otherwise this is not worth it! The night before check out, I went to front desk and informed them that I will be checking out at 3pm. He looked at my room and said, I can only stay till 1 pm without charge. I said to him that I have a guaranteed late checkout till 4pm through Amex fine hotel reservations and never had a problem. He said as a courtesy , I’ll do it. I’m appalled that he didn’t know the late check out guarantee. Upon checkout, front desk asked how was everything and I said not so good. He didn’t acknowledged nor asked why . Same person that checked me in. Still unfriendly. On my bill, they charged me $75 for 3 nights for urban experience. Through my Amex reservation it was written $60 for 3 nights due upon checkout. I’m just so tired that I didn’t even address it. I will never stay here again - unfriendly / unhappy staff, cleanliness was an issue and lackluster hotel . Read less