Fairmont Chicago Millennium Park

Chicago, USA

The hotel

Rising gracefully above Grant and Millennium Parks, the Fairmont exudes first class elegance and the grand circular lobby sets the Fairmont's tone straight away: upscale and lavish. Located just off the lobby is The Bar, offering premium cocktails and wines and contemporary small plates. For in-house pampering, visit the tranquil and indulgent mySpa*, with private treatment rooms and baths. In addition to a wide variety of menu options, it also offers oxygen treatments, the latest in non-invasive skincare therapy. Designed to refresh and rehydrate, giving instant results and touchably soft skin. The hotel is within easy walking distance of Michigan Avenue, the Magnificent Mile and the theatre district and if you’re visiting in winter, The Fairmont is connected to the city's underground "pedway" system, where you can walk all the way to Macy's on State Street.

Amenities

  • Spa
  • Babysitting service
  • Room Service
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the Loop, three blocks from Lake Michigan, a block south of the Chicago River, and two blocks north of Millennium Park and Grant Park. Transfer time from airport: 35 minutes.

Hotel information

687 rooms on 37 floors with lifts. All with air-conditioning, 50” HDTV, telephone, clock radio, iPod docking station, marble bathroom with separate soaking tub, mini-bar*, safe, Le Labo bath amenities, coffee maker, bathrobes, iron and board and hairdryer. Fairmont Rooms are 420 sq ft and have views of the city, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 1 child.

Deluxe Rooms are 420 sq ft and have views of the lake and park below, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Signature Rooms are 420 sq ft and have panoramic views of Lake Michigan or Grant and Millennium Parks from the high floor location, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suites are larger at 700 sq ft and have a separate living area, walk-in closet and views over Lake Michigan or Grant and Millennium Parks, with 1 king-size bed or 2 double beds, plus a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

THE BAR in Chicago (premium cocktails, word-class wines and contemporary small plates). Columbus Tap (fresh Midwest-focused menu with extensive beer selection). mySpa*. 24-hour fitness centre. Room service*. Babysitting service*. Laundry service*. WiFi*. Valet parking $73 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1791)
  • Very good (1160)
  • Average (507)
  • Poor (201)
  • Terrible (122)
Image of the Tripadvisor rating Never had to write a review before. I'm easy going but my experience here was terrible.

Jun 28, 2020 lafC2755CC

Check in was rocky I waved at the cameras to get there attention but it was a while before anyone assisted me. As a former front desk hotel agent I know there's alot of downtime but pay attention to the cameras. I booked a king room but we received a room with two full beds. How romantic!! After checking in I asked about the bar and massages. He… Read more
Check in was rocky I waved at the cameras to get there attention but it was a while before anyone assisted me. As a former front desk hotel agent I know there's alot of downtime but pay attention to the cameras. I booked a king room but we received a room with two full beds. How romantic!! After checking in I asked about the bar and massages. He told me they were closed. Bummer it's one of the reasons I booked and I would've booked somewhere else if I had known. I think I smoked 4 cigarettes over the course of two days at this hotel. I was followed in and out of the building 3 of the times I stepped out front and questioned on why I was there all of the times I reentered the building. They pretty much grilled me everytime even asking me where my mask was while my hand was on the EXIT door as I went out to smoke a cigarette. I was called over. I quickly put my mask on and offered my apologies but also as a front desk agent I know u pick your battles and ppl at the door leaving the hotel aren't your main concern anymore the ppl coming in are. After putting on my mask I told the front desk agent that the pillows in my room were dirty, there was no toilet paper... this is where he cut me off and was very dismissive. I politely said excuse me sir I'm not finished and told him I also needed a few more towels. When I returned later that night they had switched out the wrong pillows which was frustrating but I let it go. All of the pillows had pink and blue marks on them and stains of some sort. I decided to take the pillow case off all together. Big mistake. I put the cover back on when I saw what was underneath. I'll include pictures. My comforter was also dirty. And someone was banging on the walls and slamming the doors at 3 AM. I was going to let it go but I am here to visit my partner's family for the first time and after meeting one of them who is an employee here he told me it was important I wrote a review on trip advisor because ppl shouldn't b treated that way. I will be staying another night in downtown Chicago but I'm definitely checking out and going somewhere else. I felt like a second class citizen here. The operator or whoever was forwarding the calls to the front desk didn't really know what she was talking about. "Of course they had a frig for us to use" just to be forwarded to the front desk and they say "no that's not true." This is one example she also forwarded me before I could finish my sentence alot of the time lol. The customer service was overall horrible. Thank u for making my first trip to downtown Chicago memorable fairmount. Read less
Image of the Tripadvisor rating Amy s

Mar 29, 2020 E9337CPamys

This hotel will not disappoint you. I had my room upgraded to the gold room. Which I had met the 4 amazing people in my life. They did not make you feel like a guest. So much more like family. Alexander Mcandrews, Mandana Kaydi, and Tiphani. They had the best hospitality in the world. They make you never want to leave the Fairmont chicago. Also… Read more
This hotel will not disappoint you. I had my room upgraded to the gold room. Which I had met the 4 amazing people in my life. They did not make you feel like a guest. So much more like family. Alexander Mcandrews, Mandana Kaydi, and Tiphani. They had the best hospitality in the world. They make you never want to leave the Fairmont chicago. Also huge shout out to Cody an amazing sweet person also. Make sure you say hi to them and for sure you will feel the same way I do as soon as you meet them. Read less
Image of the Tripadvisor rating Exceeded Expectations

Mar 15, 2020 AshaMRRR Fort Lauderdale, Florida

Celebrated my birthday in Chicago and decided to stay at this hotel. Had a wonderful experience from Check in to check out. Received a room upgrade that had stunning views of Millenium Park! The door man, Barry was awesome! He helped answer any question about where to go and how to get there. Always had a smile on.
Image of the Tripadvisor rating Mid Week Trip for SHRM 2018

Mar 5, 2020 RainaP1013 Bettendorf, Iowa

I stayed 4 nights in June 2018 while attending SHRM18 Chicago. The hotel was beautiful! My room had an amazing view that faced the pier/lake as well as far north downtown. It was in walking distance to many neat attarctions and dining. The marble spa styled bathroom included was amazing! There is not a pool on site, and parking is undergound, but… Read more
I stayed 4 nights in June 2018 while attending SHRM18 Chicago. The hotel was beautiful! My room had an amazing view that faced the pier/lake as well as far north downtown. It was in walking distance to many neat attarctions and dining. The marble spa styled bathroom included was amazing! There is not a pool on site, and parking is undergound, but i would definitely return. I had the best time, and did not want to leave! Read less
Image of the Tripadvisor rating High class, gorgeous views

Mar 4, 2020 AgnesS255

My suite overlooked Millenium Park, which was a short walk out the main door. Every inch of the hotel was clean and modern. Friendly, efficient staff at every interaction. Delicious food spanning many kinds of cuisine across the length of my conference. Thoughtful amenities like a light-up makeup mirror and shoe cleaning station really enhanced… Read more
My suite overlooked Millenium Park, which was a short walk out the main door. Every inch of the hotel was clean and modern. Friendly, efficient staff at every interaction. Delicious food spanning many kinds of cuisine across the length of my conference. Thoughtful amenities like a light-up makeup mirror and shoe cleaning station really enhanced the room experience. The public lounge areas were also spacious and comfortable to grab a few minutes of laptop or phone work or just to gaze at the city views. A hotel that manages to maintain both a sense of vintage history and gilded modernity that makes for a perfect stay. Read less